市場調查報告書
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1541413
2024-2032 年按元件、支援 WebRTC 的裝置、垂直產業和地區分類的 Web 即時通訊市場報告Web Real-Time Communication Market Report by Component, WebRTC-Enabled Devices, Vertical, and Region 2024-2032 |
IMARC Group年,全球網路即時通訊市場規模達87億美元。對無縫通訊的需求不斷成長、智慧型手機和平板電腦的使用不斷增加、醫療保健領域產品的採用不斷增加以及高速網際網路連接的廣泛使用是推動市場的一些主要因素。
Web 即時通訊 (WebRTC) 是一個開源專案和一組技術,可直接在 Web 瀏覽器內實現即時通訊,無需安裝額外的插件或軟體。它為透過網路傳輸音訊、視訊和資料提供了一個標準化框架,促進點對點通訊和協作。多年來,WebRTC 因其簡單性、跨平台相容性以及無需用戶安裝額外軟體或插件即可實現即時通訊的能力而獲得了極大的普及和採用。它的應用範圍很廣,包括語音和視訊通話、視訊會議、線上遊戲、直播、遠端協作工具、客戶支援等。
該市場的主要推動力是銀行、金融服務和保險 (BFSI) 行業擴大採用產品來提供視訊銀行服務。此外,由於對智慧型手機的高度依賴以及高速網路連線普及率的不斷提高,行動銀行(行動銀行)應用程式的使用率不斷增加,也促進了市場的成長。此外,由於慢性病盛行率激增,遠端患者監測(RPM)解決方案的採用不斷增加也促進了市場成長。此外,WebRTC 與物聯網 (IoT) 設備的兼容性以及與人工智慧 (AI) 技術整合的能力為創新帶來了新的機會。 WebRTC 與物聯網設備的無縫整合可實現各種物聯網應用中的即時通訊,例如智慧家庭、連網汽車和工業自動化,從而促進了市場成長。
對無縫通訊的需求不斷成長
隨著企業和個人尋求易於使用並整合到現有系統中的即時通訊解決方案,WebRTC 提供基於瀏覽器、免插件通訊的能力變得越來越有吸引力。這種需求轉化為 WebRTC 技術採用的增加,從而導致市場擴張。此外,企業和產業正在將 WebRTC 融入各種應用程式,例如客戶支援、遠距醫療、線上教育、協作工具等。 WebRTC的多功能性使其能夠滿足跨行業無縫通訊的多樣化需求,擴大了其應用範圍和市場範圍。此外,WebRTC 提供的易用性和可訪問性正在推動其在各個行業的採用,包括客戶服務、遠距醫療、線上教育和協作工具。
醫療保健領域的產品採用率不斷上升
近年來,遠距醫療和遠距患者護理解決方案的採用加速,特別是隨著全球事件需要遠距醫療服務。 WebRTC 在醫療保健提供者和患者之間實現即時音訊和視訊通訊方面發揮著至關重要的作用。它與網路瀏覽器的無縫整合使醫療保健專業人員能夠進行虛擬諮詢、診斷病情、提供遠端監控並提供及時的建議。此外,WebRTC 提供加密和安全功能,確保即時通訊期間病患資訊的機密性和隱私性。它還促進醫療保健專業人員之間的即時協作和諮詢,無論其地理位置如何。它使醫生、專家和其他醫療保健提供者能夠無縫地溝通和共享資訊。例如,透過WebRTC技術,多學科團隊會議、遠端診斷和專家之間的諮詢變得更有效率和有效。協作醫療保健實踐的日益普及推動了對 WebRTC 促進即時通訊和資訊交換的需求。
主要參與者之間的合作夥伴關係和收購不斷增加
WebRTC 與 IoT 裝置的整合可實現這些裝置和 Web 瀏覽器之間的即時通訊。這種整合允許透過基於瀏覽器的介面與物聯網設備進行無縫控制、監控和通訊。例如,WebRTC 可以促進監視攝影機的即時視訊串流或實現與智慧家庭設備的雙向音訊通訊。這種整合增強了物聯網用戶體驗並擴展了物聯網應用程式的功能。此外,人工智慧技術與 WebRTC 的整合可實現進階分析和自動化功能。人工智慧演算法可以分析透過 WebRTC 捕獲的即時音訊和視訊資料,提供有價值的見解並實現自動化決策,這也促進了市場成長。
The global web real-time communication market size reached US$ 8.7 Billion in 2023. Looking forward, IMARC Group expects the market to reach US$ 112.5 Billion by 2032, exhibiting a growth rate (CAGR) of 31.9% during 2024-2032. The increasing demand for seamless communication, the rising use of smartphones and tablets, the rising product adoption in the healthcare sector, and the widespread availability of high-speed internet connectivity are some of the major factors propelling the market.
Web real-time communication (WebRTC) is an open-source project and set of technologies that enables real-time communication directly within web browsers, without the need for additional plugins or software installations. It provides a standardized framework for audio, video, and data transmission over the internet, facilitating peer-to-peer communication and collaboration. Over the years, WebRTC has gained significant popularity and adoption due to its simplicity, cross-platform compatibility, and its ability to enable real-time communication without requiring users to install additional software or plugins. It is used in a wide range of applications, including voice and video calling, video conferencing, online gaming, live streaming, remote collaboration tools, customer support, and more.
The market is primarily driven by the rising product adoption of banking, financial services and insurance (BFSI) industry to offer video banking services. In addition, the increasing utilization of mobile banking (m-banking) apps due to considerable reliance on smartphones and rising penetration of high-speed internet connectivity is augmenting the market growth. Besides, the rising adoption of remote patient monitoring (RPM) solutions due to the surging prevalence of chronic conditions is also contributing to market growth. Moreover, WebRTC's compatibility with Internet of Things (IoT) devices and its ability to integrate with artificial intelligence (AI) technologies present new opportunities for innovation. The seamless integration of WebRTC with IoT devices enables real-time communication in various IoT applications, such as smart homes, connected cars, and industrial automation which is augmenting the market growth.
The increasing demand for seamless communication
As businesses and individuals seek real-time communication solutions that are easy to use and integrate into existing systems, WebRTC's ability to provide browser-based, plugin-free communication becomes increasingly attractive. This demand translates into increased adoption of WebRTC technology, resulting in market expansion. Moreover, businesses and industries are incorporating WebRTC into various applications such as customer support, telemedicine, online education, collaboration tools, and more. The versatility of WebRTC allows it to meet the diverse needs of seamless communication across multiple sectors, expanding its application scope and market reach. Besides, the ease of use and accessibility offered by WebRTC is driving its adoption across various industries, including customer service, telehealth, online education, and collaboration tools.
The rising product adoption in healthcare sector
The adoption of telemedicine and remote patient care solutions has accelerated in recent years, especially with the global events that have necessitated remote healthcare services. WebRTC plays a crucial role in enabling real-time audio and video communication between healthcare providers and patients. Its seamless integration with web browsers allows healthcare professionals to conduct virtual consultations, diagnose conditions, provide remote monitoring, and offer timely advice. Moreover, WebRTC offers encryption and security features that ensure the confidentiality and privacy of patient information during real-time communication. It also facilitates real-time collaboration and consultations among healthcare professionals, regardless of their geographical locations. It enables doctors, specialists, and other healthcare providers to communicate and share information seamlessly. For instance, multidisciplinary team meetings, remote diagnostics, and consultations between experts are made more efficient and effective with WebRTC technology. The increasing adoption of collaborative healthcare practices drives the demand for WebRTC in facilitating real-time communication and information exchange.
Rising partnerships and acquisitions amongst key players
WebRTC integration with IoT devices enables real-time communication between these devices and web browsers. This integration allows for seamless control, monitoring, and communication with IoT devices through browser-based interfaces. For example, WebRTC can facilitate live video streaming from surveillance cameras or enable two-way audio communication with smart home devices. This integration enhances the IoT user experience and expands the capabilities of IoT applications. Moreover, the integration of AI technologies with WebRTC enables advanced analytics and automation capabilities. AI algorithms can analyze real-time audio and video data captured through WebRTC, providing valuable insights and enabling automated decision-making, which is also augmenting the market growth.
IMARC Group provides an analysis of the key trends in each segment of the global web real-time communication market report, along with forecasts at the global, regional and country levels from 2024-2032. Our report has categorized the market based on component, WebRTC-enabled devices and vertical.
Solution
Voice Calling and Conferencing
Video Calling and Conferencing
Message and File Sharing
Others
Services
Solution represents the leading segment
The report has provided a detailed breakup and analysis of the market based on the component type. This includes solution (voice calling and conferencing, video calling and conferencing, message and file sharing, and others) and services. According to the report, solution represented the largest segment.
The solution segment encompasses a wide range of offerings that provide end-to-end WebRTC solutions to businesses and organizations. These solutions typically include software development kits (SDKs), communication platforms, and application programming interfaces (APIs) that enable developers to integrate WebRTC capabilities into their applications and services. By offering comprehensive solutions, this segment caters to the diverse needs of businesses looking to implement WebRTC functionality seamlessly. Moreover, these solutions often offer scalability to accommodate growing user bases and increased usage, ensuring that businesses can expand their communication capabilities seamlessly as their needs evolve.
Mobile
Desktop
Tablet
Others
Mobiles hold the largest share in the market
A detailed breakup and analysis of the market based on the WebRTC enabled devices has also been provided in the report. This mobile, desktop, tablet, and others. According to the report, mobile accounted for the largest market share.
WebRTC is inherently well-suited for mobile devices. Its browser-based nature eliminates the need for users to install additional applications or plugins, making it convenient and user-friendly. Mobile browsers increasingly support WebRTC functionalities, ensuring seamless integration and excellent user experiences for real-time communication. The mobile environment allows for intuitive touch interfaces, camera and microphone access, and easy sharing of media content, all of which contribute to the dominance of mobiles in the WebRTC market. Moreover, Mobile devices enable communication anytime and anywhere, making them ideal for real-time communication applications. With mobiles, users can engage in WebRTC-enabled voice and video calls, participate in live streaming, or collaborate on projects on the go. The portability and connectivity offered by mobiles align perfectly with the essence of WebRTC, allowing users to communicate seamlessly irrespective of their location.
BFSI
Retail
IT and Telecom
Public Sector
Media and Entertainment
Manufacturing
Healthcare
Others
IT and telecom represents the leading segment
A detailed breakup and analysis of the market based on the Vertical has also been provided in the report. This includes BFSI, retail, IT and telecom, public sector, media and entertainment, manufacturing, healthcare, and others. According to the report, IT and telecom represented the largest segment.
The IT and telecom industry were early adopters of WebRTC technology, recognizing its potential to revolutionize real-time communication. As pioneers in leveraging WebRTC, this sector has integrated the technology into their communication infrastructure, platforms, and services. Telecommunication companies, internet service providers, and IT organizations have embraced WebRTC to enhance their offerings, driving the sector's significant market share. Besides, voice over Internet Protocol (VoIP) and Session Initiation Protocol (SIP) are integral to the IT and telecom sector's communication services. WebRTC seamlessly integrates with VoIP and SIP technologies, allowing for browser-based audio and video calls. This integration expands the capabilities of VoIP and SIP services, enabling enhanced communication experiences and promoting the adoption of WebRTC within the IT and telecom sector.
North America
United States
Canada
Asia-Pacific
China
Japan
India
South Korea
Australia
Indonesia
Others
Europe
Germany
France
United Kingdom
Italy
Spain
Russia
Others
Latin America
Brazil
Mexico
Others
Middle East and Africa
North America exhibits a clear dominance in the market
The report has also provided a comprehensive analysis of all the major regional markets, which include North America (the United States and Canada); Europe (Germany, France, the United Kingdom, Italy, Spain, Russia, and others); Asia Pacific (China, Japan, India, South Korea, Australia, Indonesia, and others); Latin America (Brazil, Mexico, and others); and the Middle East and Africa. According to the report, North America holds the largest market share.
North America has been at the forefront of technological advancements and innovation. The region is home to major technology hubs, such as Silicon Valley, which foster the development of cutting-edge technologies like WebRTC. With a strong presence of technology companies and skilled professionals, North America has been instrumental in driving the growth and adoption of WebRTC. Moreover, the region boasts a well-developed and robust IT and telecom infrastructure. The region has widespread high-speed internet connectivity, advanced data centers, and reliable telecommunications networks. This infrastructure provides a solid foundation for WebRTC implementation, ensuring seamless real-time communication experiences. The availability of these infrastructure components has contributed to the dominance of North America in the WebRTC market.
The competitive landscape of the market is dynamic and characterized by the presence of various players offering a range of solutions and services. At present, key players are investing in research and development (R&D) to enhance their WebRTC offerings. They are also improving functionalities, user experiences, and security features. Moreover, various leading players are opting for acquisitions or mergers to consolidate their position in the market. By acquiring complementary companies or technologies, they can expand their capabilities, customer base, or geographic presence. They are also providing dedicated support teams, developer resources, and forums to assist customers in integrating and utilizing WebRTC effectively.
AT&T Inc.
Avaya Inc.
Cisco Systems Inc.
Dialogic Corporation (Enghouse Systems Limited)
Oracle Corporation
Plivo Inc.
Polycom Inc. (Plantronics Inc.)
Quobis
Ribbon Communications Operating Company Inc.
Sangoma Technologies Corporation
Twilio Inc.
Vonage Holdings Corp.
Twilio Inc. have introduced new APIs and tools to facilitate WebRTC integration and provide developers with the means to build real-time communication features into their applications. Twilio has also been working on improving the scalability and reliability of its WebRTC infrastructure.
Vonage Holdings Corp. have launched new WebRTC APIs and SDKs to enable developers to integrate real-time communication features into their applications more easily. Vonage has also emphasized the flexibility and customization options in their WebRTC offerings.
Avaya Inc. has been incorporating WebRTC capabilities into its communication and collaboration platforms. Its Avaya IX Workplace platform includes WebRTC integration, allowing businesses to embed real-time communication features into their applications and provide seamless communication experiences.