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市場調查報告書
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1606304

客服中心人工智慧市場：按元件、應用程式、部署、組織、產業分類 – 2025-2030 年全球預測

Call Center AI Market by Component (Services, Software), Application (Agent Performance Management, Appointment Scheduling, Journey Orchestration), Deployment, Organization, Vertical - Global Forecast 2025-2030
出版日期: | 出版商: 360iResearch | 英文 194 Pages | 商品交期: 最快1-2個工作天內

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2023年客服中心AI市場規模預估為24億美元，預估2024年將達29億美元，複合年成長率為22.34%，2030年將達98.5億美元。

客服中心人工智慧的範圍包括將人工智慧技術整合到客服中心中，以增強客戶服務、簡化業務並降低成本。客服中心中的人工智慧包括聊天機器人、自動通訊、語音辨識和情緒分析工具等應用程式，可提高效率並增強用戶體驗。對客服中心人工智慧的需求是由提高客戶滿意度、降低營運成本以及 24 小時可用性的需求所驅動的。應用程式跨越通訊、電子商務、銀行和醫療保健等行業，提供有效處理大量客戶互動的解決方案。最終用戶包括尋求最佳化客戶服務業務的中小型企業和大型企業。該市場的關鍵成長要素包括人工智慧和機器學習的技術進步、數位化程度的提高以及雲端基礎的解決方案的採用。機會在於個人化的客戶體驗和人工智慧主導的預測性客戶洞察分析。為了利用這些優勢，公司應該專注於整合人工智慧和人類接觸點，以確保個人化和同理心的客戶服務。然而，資料隱私問題、整合複雜性和高初始投資等挑戰可能會阻礙市場成長。儘管有這些限制，創新的最佳領域包括開發能夠準確理解對話上下文和情感的人工智慧模型，以及提高自然語言處理能力。該研究還可以探索滿足不同業務需求的無縫整合策略和經濟高效的人工智慧解決方案。競爭因素顯示市場競爭激烈但成長迅速，強調以客戶為中心和創新方法。透過策略夥伴關係和對人工智慧技能的投資，公司可以成功應對這一形勢，並利用人工智慧來改變客服中心的業務，同時解決隱私和道德問題，以獲得客戶的信任和忠誠度，從而促進成長。

主要市場統計
基準年[2023] 24億美元
預測年份 [2024] 29億美元
預測年份 [2030] 98.5億美元
複合年成長率（%） 22.34%

市場動態：揭示快速發展的客服中心人工智慧市場的關鍵市場洞察

供需的動態交互作用正在改變客服中心人工智慧市場。了解這些不斷變化的市場動態可以幫助企業做出明智的投資決策、策略決策並抓住新的商機。全面了解這些趨勢可以幫助企業降低政治、地理、技術、社會和經濟領域的風險，同時消費行為及其對製造成本的影響以及對採購趨勢的影響。

  • 市場促進因素
    • 社群媒體和物聯網產生的資料快速增加
    • 透過社群媒體平台提高客戶參與
    • 透過在組織中使用人工智慧來改善客戶支援服務
  • 市場限制因素
    • 缺乏熟練的員工並且更喜歡在線聊天而不是聊天機器人
  • 市場機會
    • 積極研究和開發使用聊天機器人和虛擬助理的手勢姿態辨識技術
    • 使用機器學習和人工智慧持續推出產品
  • 市場挑戰
    • 對資料隱私和安全的擔憂

波特五力：引領客服中心人工智慧市場的策略工具

波特的五力框架是了解市場競爭格局的重要工具。波特的五力框架為評估公司的競爭地位和探索策略機會提供了清晰的方法。該框架可幫助公司評估市場動態並確定新業務的盈利。這些見解使公司能夠利用自己的優勢，解決弱點並避免潛在的挑戰，從而確保更強大的市場地位。

PESTLE分析：了解客服中心人工智慧市場的外部影響

外部宏觀環境因素在塑造客服中心人工智慧市場的績效動態方面發揮著至關重要的作用。對政治、經濟、社會、技術、法律和環境因素的分析提供了應對這些影響所需的資訊。透過調查 PESTLE 因素，公司可以更了解潛在的風險和機會。這種分析可以幫助公司預測法規、消費者偏好和經濟趨勢的變化，並為他們做出積極主動的決策做好準備。

市場佔有率分析 了解客服中心人工智慧市場的競爭狀況

對客服中心人工智慧市場的詳細市場佔有率分析可以對供應商績效進行全面評估。公司可以透過比較收益、客戶群和成長率等關鍵指標來揭示其競爭地位。該分析揭示了市場集中、分散和整合的趨勢，為供應商提供了製定策略決策所需的洞察力，使他們能夠在日益激烈的競爭中佔有一席之地。

FPNV定位矩陣呼叫客服中心AI市場廠商績效評估

FPNV定位矩陣是評估客服中心AI市場供應商的重要工具。此矩陣允許業務組織根據供應商的商務策略和產品滿意度評估供應商，從而做出符合其目標的明智決策。這四個象限使您能夠清晰、準確地分類供應商，並確定最能滿足您的策略目標的合作夥伴和解決方案。

策略分析與建議繪製客服中心人工智慧市場的成功之路

客服中心人工智慧市場的策略分析對於旨在加強其在全球市場的影響力的公司至關重要。透過審查關鍵資源、能力和績效指標，公司可以識別成長機會並努力改進。這種方法使您能夠克服競爭環境中的挑戰，利用新的商機，並取得長期成功。

本報告對市場進行了全面分析，涵蓋關鍵重點領域：

1. 市場滲透率：對當前市場環境的詳細審查、主要企業的廣泛資料、對其在市場中的影響力和整體影響力的評估。

2. 市場開拓：辨識新興市場的成長機會，評估現有領域的擴張潛力，並提供未來成長的策略藍圖。

3. 市場多元化：分析近期產品發布、開拓地區、關鍵產業進展、塑造市場的策略投資。

4. 競爭評估與情報：徹底分析競爭格局，檢驗市場佔有率、業務策略、產品系列、認證、監理核准、專利趨勢、主要企業的技術進步等。

5. 產品開發與創新：重點關注可望推動未來市場成長的最尖端科技、研發活動和產品創新。

我們也回答重要問題，以幫助相關人員做出明智的決策：

1.目前的市場規模和未來的成長預測是多少？

2. 哪些產品、區隔市場和地區提供最佳投資機會？

3.塑造市場的主要技術趨勢和監管影響是什麼？

4.主要廠商的市場佔有率和競爭地位如何？

5. 推動供應商市場進入和退出策略的收益來源和策略機會是什麼？

目錄

第1章 前言

第2章調查方法

第3章執行摘要

第4章市場概況

第5章市場洞察

  • 市場動態
    • 促進因素
      • 社群媒體和物聯網產生的資料快速增加
      • 透過社群媒體平台提高客戶參與
      • 透過在組織中利用人工智慧來改善客戶支援服務
    • 抑制因素
      • 缺乏熟練的員工並且更喜歡在線聊天而不是聊天機器人
    • 機會
      • 使用聊天機器人和虛擬助理的手勢姿態辨識技術的強大研究和開發
      • 持續推出由機器學習和人工智慧驅動的產品
    • 任務
      • 資料隱私和安全問題
  • 市場區隔分析
    • 組成部分：開發高效能客服中心人工智慧軟體以改善客戶體驗
    • 部署：雲端上提高了可擴充性、成本效率和更新的便利性。客服中心人工智慧
    • 應用：快速採用人工智慧來最佳化客服中心座席效能
    • 產業：客服中心AI在銀行、金融、保險業的廣泛應用
  • 波特五力分析
  • PESTEL分析
    • 政治的
    • 經濟
    • 社群
    • 技術的
    • 合法地
    • 環境

第6章客服中心人工智慧市場：按組成部分

  • 服務
    • 諮詢
    • 支援與維護
    • 系統整合與部署
  • 軟體

第7章客服中心人工智慧市場：依應用分類

  • 代理績效管理
  • 預約時間表
  • 旅程編配
  • 預測呼叫路由
  • 情緒分析
  • 勞動力最佳化

第 8 章客服中心人工智慧市場：按部署分類

  • 在雲端
  • 本地

第 9 章按組織分類的客服中心人工智慧市場

  • 主要企業
  • 小型企業

第10章客服中心人工智慧市場：依行業分類

  • 銀行、金融服務和保險 (BFSI)
  • 衛生保健
  • 媒體與娛樂
  • 零售/電子商務
  • 通訊
  • 旅遊/酒店業

第11章 美洲客服中心人工智慧市場

  • 阿根廷
  • 巴西
  • 加拿大
  • 墨西哥
  • 美國

第12章亞太客服中心人工智慧市場

  • 澳洲
  • 中國
  • 印度
  • 印尼
  • 日本
  • 馬來西亞
  • 菲律賓
  • 新加坡
  • 韓國
  • 台灣
  • 泰國
  • 越南

第13章歐洲、中東和非洲客服中心人工智慧市場

  • 丹麥
  • 埃及
  • 芬蘭
  • 法國
  • 德國
  • 以色列
  • 義大利
  • 荷蘭
  • 奈及利亞
  • 挪威
  • 波蘭
  • 卡達
  • 俄羅斯
  • 沙烏地阿拉伯
  • 南非
  • 西班牙
  • 瑞典
  • 瑞士
  • 土耳其
  • 阿拉伯聯合大公國
  • 英國

第14章競爭格局

  • 2023 年市場佔有率分析
  • FPNV 定位矩陣，2023
  • 競爭情境分析
    • Cubix Asset Management 推出人工智慧聊天機器人和客服中心服務
    • JustCall 推出人工智慧驅動平台，透過情緒分析改善客服中心業務
    • Zoom 宣布與 Anthropic 合作提供人工智慧客服中心服務
    • Artificial Solutions 發布新的語音和會話 IVR 解決方案 OpenQuestion 並推出新網站 Teneo.ai
  • 戰略分析和建議

公司名單

  • Artificial Solutions
  • Avaya Holdings Corp.
  • Cognigy GmbH
  • Conversica, Inc.
  • Cresta Intelligence, Inc.
  • Dialpad, Inc.
  • Five9, Inc. by Zoom Video Communications, Inc.
  • Gemshelf Inc.
  • Google, LLC by Alphabet, Inc.
  • Inbenta Technologies Inc.
  • Infinitus Systems, Inc.
  • International Business Machines Corporation
  • Jio Haptik Technologies Limited
  • Kore.ai, Inc.
  • Level AI
  • LivePerson, Inc.
  • Microsoft Corporation
  • Nextiva, Inc.
  • Oracle Corporation
  • Parloa GmbH
  • PolyAI Limited
  • Pypestream Inc.
  • Replicant Solutions, Inc.
  • RingCentral, Inc.
  • Rulai, Inc.
  • SAP SE
  • Skit USA, Inc.
  • Talkdesk
  • Uniphore Technologies Inc.
  • Zendesk, Inc.
Product Code: MRR-030C42D3EDDC

The Call Center AI Market was valued at USD 2.40 billion in 2023, expected to reach USD 2.90 billion in 2024, and is projected to grow at a CAGR of 22.34%, to USD 9.85 billion by 2030.

The scope of Call Center AI involves integrating artificial intelligence technologies into call centers to enhance customer service, streamline operations, and reduce costs. AI in call centers includes applications such as chatbots, automated messaging, voice recognition, and sentiment analysis tools that improve efficiency and enhance user experience. The necessity of Call Center AI is driven by the demand for higher customer satisfaction, operational cost reduction, and the need for round-the-clock availability. Applications span across industries such as telecommunications, e-commerce, banking, and healthcare, offering solutions for handling large volumes of customer interactions effectively. End-use scope includes enterprises ranging from SMEs to large corporations seeking to optimize customer service operations. Key growth factors in this market include technological advancements in AI and machine learning, increasing digitalization, and the adoption of cloud-based solutions. Opportunities lie in personalized customer experience and AI-driven analytics for predictive customer insights. To capitalize on these, enterprises should focus on integrating AI with human touchpoints to ensure personalized and empathetic customer service. However, challenges such as data privacy concerns, integration complexities, and high initial investment may hinder market growth. Despite these limitations, best areas of innovation include developing AI models that can accurately understand context and emotion in conversations, and advancing natural language processing capabilities. Research can further probe into seamless integration strategies and cost-effective AI solutions tailored for diverse business needs. Insights suggest a competitive, yet burgeoning market that values customer-centricity and innovative approaches. With strategic partnerships and investment in AI skills, businesses can successfully navigate this landscape and drive growth by leveraging AI to transform call center operations while addressing privacy and ethical concerns to gain customer trust and loyalty.

KEY MARKET STATISTICS
Base Year [2023] USD 2.40 billion
Estimated Year [2024] USD 2.90 billion
Forecast Year [2030] USD 9.85 billion
CAGR (%) 22.34%

Market Dynamics: Unveiling Key Market Insights in the Rapidly Evolving Call Center AI Market

The Call Center AI Market is undergoing transformative changes driven by a dynamic interplay of supply and demand factors. Understanding these evolving market dynamics prepares business organizations to make informed investment decisions, refine strategic decisions, and seize new opportunities. By gaining a comprehensive view of these trends, business organizations can mitigate various risks across political, geographic, technical, social, and economic domains while also gaining a clearer understanding of consumer behavior and its impact on manufacturing costs and purchasing trends.

  • Market Drivers
    • Proliferation in data generation through social media and IoT
    • Rising customer engagement via social media platforms
    • Provision for improved customer support services with the use of AI in organizations
  • Market Restraints
    • Dearth of skilled employees and predisposition for online chats over chatbots
  • Market Opportunities
    • Robust research and development in gesture recognition technology with chatbots and virtual assistants
    • Ongoing product launches with machine learning and artificial intelligence
  • Market Challenges
    • Concerns over data privacy and security

Porter's Five Forces: A Strategic Tool for Navigating the Call Center AI Market

Porter's five forces framework is a critical tool for understanding the competitive landscape of the Call Center AI Market. It offers business organizations with a clear methodology for evaluating their competitive positioning and exploring strategic opportunities. This framework helps businesses assess the power dynamics within the market and determine the profitability of new ventures. With these insights, business organizations can leverage their strengths, address weaknesses, and avoid potential challenges, ensuring a more resilient market positioning.

PESTLE Analysis: Navigating External Influences in the Call Center AI Market

External macro-environmental factors play a pivotal role in shaping the performance dynamics of the Call Center AI Market. Political, Economic, Social, Technological, Legal, and Environmental factors analysis provides the necessary information to navigate these influences. By examining PESTLE factors, businesses can better understand potential risks and opportunities. This analysis enables business organizations to anticipate changes in regulations, consumer preferences, and economic trends, ensuring they are prepared to make proactive, forward-thinking decisions.

Market Share Analysis: Understanding the Competitive Landscape in the Call Center AI Market

A detailed market share analysis in the Call Center AI Market provides a comprehensive assessment of vendors' performance. Companies can identify their competitive positioning by comparing key metrics, including revenue, customer base, and growth rates. This analysis highlights market concentration, fragmentation, and trends in consolidation, offering vendors the insights required to make strategic decisions that enhance their position in an increasingly competitive landscape.

FPNV Positioning Matrix: Evaluating Vendors' Performance in the Call Center AI Market

The Forefront, Pathfinder, Niche, Vital (FPNV) Positioning Matrix is a critical tool for evaluating vendors within the Call Center AI Market. This matrix enables business organizations to make well-informed decisions that align with their goals by assessing vendors based on their business strategy and product satisfaction. The four quadrants provide a clear and precise segmentation of vendors, helping users identify the right partners and solutions that best fit their strategic objectives.

Strategy Analysis & Recommendation: Charting a Path to Success in the Call Center AI Market

A strategic analysis of the Call Center AI Market is essential for businesses looking to strengthen their global market presence. By reviewing key resources, capabilities, and performance indicators, business organizations can identify growth opportunities and work toward improvement. This approach helps businesses navigate challenges in the competitive landscape and ensures they are well-positioned to capitalize on newer opportunities and drive long-term success.

Key Company Profiles

The report delves into recent significant developments in the Call Center AI Market, highlighting leading vendors and their innovative profiles. These include Artificial Solutions, Avaya Holdings Corp., Cognigy GmbH, Conversica, Inc., Cresta Intelligence, Inc., Dialpad, Inc., Five9, Inc. by Zoom Video Communications, Inc., Gemshelf Inc., Google, LLC by Alphabet, Inc., Inbenta Technologies Inc., Infinitus Systems, Inc., International Business Machines Corporation, Jio Haptik Technologies Limited, Kore.ai, Inc., Level AI, LivePerson, Inc., Microsoft Corporation, Nextiva, Inc., Oracle Corporation, Parloa GmbH, PolyAI Limited, Pypestream Inc., Replicant Solutions, Inc., RingCentral, Inc., Rulai, Inc., SAP SE, Skit USA, Inc., Talkdesk, Uniphore Technologies Inc., and Zendesk, Inc..

Market Segmentation & Coverage

This research report categorizes the Call Center AI Market to forecast the revenues and analyze trends in each of the following sub-markets:

  • Based on Component, market is studied across Services and Software. The Services is further studied across Consulting, Support & Maintenance, and System Integration & Deployment.
  • Based on Application, market is studied across Agent Performance Management, Appointment Scheduling, Journey Orchestration, Predictive Call Routing, Sentiment Analysis, and Workforce Optimization.
  • Based on Deployment, market is studied across On-Cloud and On-Premises.
  • Based on Organization, market is studied across Large Enterprises and Small & Medium Enterprises.
  • Based on Vertical, market is studied across Banking, Financial Services, & Insurance (BFSI), Healthcare, Media & Entertainment, Retail & E-Commerce, Telecom, and Travel & Hospitality.
  • Based on Region, market is studied across Americas, Asia-Pacific, and Europe, Middle East & Africa. The Americas is further studied across Argentina, Brazil, Canada, Mexico, and United States. The United States is further studied across California, Florida, Illinois, New York, Ohio, Pennsylvania, and Texas. The Asia-Pacific is further studied across Australia, China, India, Indonesia, Japan, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand, and Vietnam. The Europe, Middle East & Africa is further studied across Denmark, Egypt, Finland, France, Germany, Israel, Italy, Netherlands, Nigeria, Norway, Poland, Qatar, Russia, Saudi Arabia, South Africa, Spain, Sweden, Switzerland, Turkey, United Arab Emirates, and United Kingdom.

The report offers a comprehensive analysis of the market, covering key focus areas:

1. Market Penetration: A detailed review of the current market environment, including extensive data from top industry players, evaluating their market reach and overall influence.

2. Market Development: Identifies growth opportunities in emerging markets and assesses expansion potential in established sectors, providing a strategic roadmap for future growth.

3. Market Diversification: Analyzes recent product launches, untapped geographic regions, major industry advancements, and strategic investments reshaping the market.

4. Competitive Assessment & Intelligence: Provides a thorough analysis of the competitive landscape, examining market share, business strategies, product portfolios, certifications, regulatory approvals, patent trends, and technological advancements of key players.

5. Product Development & Innovation: Highlights cutting-edge technologies, R&D activities, and product innovations expected to drive future market growth.

The report also answers critical questions to aid stakeholders in making informed decisions:

1. What is the current market size, and what is the forecasted growth?

2. Which products, segments, and regions offer the best investment opportunities?

3. What are the key technology trends and regulatory influences shaping the market?

4. How do leading vendors rank in terms of market share and competitive positioning?

5. What revenue sources and strategic opportunities drive vendors' market entry or exit strategies?

Table of Contents

1. Preface

  • 1.1. Objectives of the Study
  • 1.2. Market Segmentation & Coverage
  • 1.3. Years Considered for the Study
  • 1.4. Currency & Pricing
  • 1.5. Language
  • 1.6. Stakeholders

2. Research Methodology

  • 2.1. Define: Research Objective
  • 2.2. Determine: Research Design
  • 2.3. Prepare: Research Instrument
  • 2.4. Collect: Data Source
  • 2.5. Analyze: Data Interpretation
  • 2.6. Formulate: Data Verification
  • 2.7. Publish: Research Report
  • 2.8. Repeat: Report Update

3. Executive Summary

4. Market Overview

5. Market Insights

  • 5.1. Market Dynamics
    • 5.1.1. Drivers
      • 5.1.1.1. Proliferation in data generation through social media and IoT
      • 5.1.1.2. Rising customer engagement via social media platforms
      • 5.1.1.3. Provision for improved customer support services with the use of AI in organizations
    • 5.1.2. Restraints
      • 5.1.2.1. Dearth of skilled employees and predisposition for online chats over chatbots
    • 5.1.3. Opportunities
      • 5.1.3.1. Robust research and development in gesture recognition technology with chatbots and virtual assistants
      • 5.1.3.2. Ongoing product launches with machine learning and artificial intelligence
    • 5.1.4. Challenges
      • 5.1.4.1. Concerns over data privacy and security
  • 5.2. Market Segmentation Analysis
    • 5.2.1. Component: Development of high-performing call center AI software to provide enhanced customer experience
    • 5.2.2. Deployment: Increased scalability, cost-effectiveness, and ease of updates offered by on-cloud call center AI
    • 5.2.3. Application: Exponential adoption of AI for optimizing agent performance in call centers
    • 5.2.4. Vertical: Extensive usability of call center AI in banking, finance, and insurance sectors
  • 5.3. Porter's Five Forces Analysis
    • 5.3.1. Threat of New Entrants
    • 5.3.2. Threat of Substitutes
    • 5.3.3. Bargaining Power of Customers
    • 5.3.4. Bargaining Power of Suppliers
    • 5.3.5. Industry Rivalry
  • 5.4. PESTLE Analysis
    • 5.4.1. Political
    • 5.4.2. Economic
    • 5.4.3. Social
    • 5.4.4. Technological
    • 5.4.5. Legal
    • 5.4.6. Environmental

6. Call Center AI Market, by Component

  • 6.1. Introduction
  • 6.2. Services
    • 6.2.1. Consulting
    • 6.2.2. Support & Maintenance
    • 6.2.3. System Integration & Deployment
  • 6.3. Software

7. Call Center AI Market, by Application

  • 7.1. Introduction
  • 7.2. Agent Performance Management
  • 7.3. Appointment Scheduling
  • 7.4. Journey Orchestration
  • 7.5. Predictive Call Routing
  • 7.6. Sentiment Analysis
  • 7.7. Workforce Optimization

8. Call Center AI Market, by Deployment

  • 8.1. Introduction
  • 8.2. On-Cloud
  • 8.3. On-Premises

9. Call Center AI Market, by Organization

  • 9.1. Introduction
  • 9.2. Large Enterprises
  • 9.3. Small & Medium Enterprises

10. Call Center AI Market, by Vertical

  • 10.1. Introduction
  • 10.2. Banking, Financial Services, & Insurance (BFSI)
  • 10.3. Healthcare
  • 10.4. Media & Entertainment
  • 10.5. Retail & E-Commerce
  • 10.6. Telecom
  • 10.7. Travel & Hospitality

11. Americas Call Center AI Market

  • 11.1. Introduction
  • 11.2. Argentina
  • 11.3. Brazil
  • 11.4. Canada
  • 11.5. Mexico
  • 11.6. United States

12. Asia-Pacific Call Center AI Market

  • 12.1. Introduction
  • 12.2. Australia
  • 12.3. China
  • 12.4. India
  • 12.5. Indonesia
  • 12.6. Japan
  • 12.7. Malaysia
  • 12.8. Philippines
  • 12.9. Singapore
  • 12.10. South Korea
  • 12.11. Taiwan
  • 12.12. Thailand
  • 12.13. Vietnam

13. Europe, Middle East & Africa Call Center AI Market

  • 13.1. Introduction
  • 13.2. Denmark
  • 13.3. Egypt
  • 13.4. Finland
  • 13.5. France
  • 13.6. Germany
  • 13.7. Israel
  • 13.8. Italy
  • 13.9. Netherlands
  • 13.10. Nigeria
  • 13.11. Norway
  • 13.12. Poland
  • 13.13. Qatar
  • 13.14. Russia
  • 13.15. Saudi Arabia
  • 13.16. South Africa
  • 13.17. Spain
  • 13.18. Sweden
  • 13.19. Switzerland
  • 13.20. Turkey
  • 13.21. United Arab Emirates
  • 13.22. United Kingdom

14. Competitive Landscape

  • 14.1. Market Share Analysis, 2023
  • 14.2. FPNV Positioning Matrix, 2023
  • 14.3. Competitive Scenario Analysis
    • 14.3.1. Cubix Asset Management Launches AI-Powered Chatbot and Call Center Services
    • 14.3.2. JustCall Launches AI-driven Platform To Improve Call Center Ops Via Sentiment Analysis
    • 14.3.3. Zoom Announces Partnership with Anthropic for AI Call Center Services
    • 14.3.4. Artificial Solutions Launches OpenQuestion, a New Voice and Conversational IVR Solution, and Unveils a New Website, Teneo.ai
  • 14.4. Strategy Analysis & Recommendation

Companies Mentioned

  • 1. Artificial Solutions
  • 2. Avaya Holdings Corp.
  • 3. Cognigy GmbH
  • 4. Conversica, Inc.
  • 5. Cresta Intelligence, Inc.
  • 6. Dialpad, Inc.
  • 7. Five9, Inc. by Zoom Video Communications, Inc.
  • 8. Gemshelf Inc.
  • 9. Google, LLC by Alphabet, Inc.
  • 10. Inbenta Technologies Inc.
  • 11. Infinitus Systems, Inc.
  • 12. International Business Machines Corporation
  • 13. Jio Haptik Technologies Limited
  • 14. Kore.ai, Inc.
  • 15. Level AI
  • 16. LivePerson, Inc.
  • 17. Microsoft Corporation
  • 18. Nextiva, Inc.
  • 19. Oracle Corporation
  • 20. Parloa GmbH
  • 21. PolyAI Limited
  • 22. Pypestream Inc.
  • 23. Replicant Solutions, Inc.
  • 24. RingCentral, Inc.
  • 25. Rulai, Inc.
  • 26. SAP SE
  • 27. Skit USA, Inc.
  • 28. Talkdesk
  • 29. Uniphore Technologies Inc.
  • 30. Zendesk, Inc.

LIST OF FIGURES

  • FIGURE 1. CALL CENTER AI MARKET RESEARCH PROCESS
  • FIGURE 2. CALL CENTER AI MARKET SIZE, 2023 VS 2030
  • FIGURE 3. GLOBAL CALL CENTER AI MARKET SIZE, 2018-2030 (USD MILLION)
  • FIGURE 4. GLOBAL CALL CENTER AI MARKET SIZE, BY REGION, 2023 VS 2024 VS 2030 (USD MILLION)
  • FIGURE 5. GLOBAL CALL CENTER AI MARKET SIZE, BY COUNTRY, 2023 VS 2024 VS 2030 (USD MILLION)
  • FIGURE 6. GLOBAL CALL CENTER AI MARKET SIZE, BY COMPONENT, 2023 VS 2030 (%)
  • FIGURE 7. GLOBAL CALL CENTER AI MARKET SIZE, BY COMPONENT, 2023 VS 2024 VS 2030 (USD MILLION)
  • FIGURE 8. GLOBAL CALL CENTER AI MARKET SIZE, BY APPLICATION, 2023 VS 2030 (%)
  • FIGURE 9. GLOBAL CALL CENTER AI MARKET SIZE, BY APPLICATION, 2023 VS 2024 VS 2030 (USD MILLION)
  • FIGURE 10. GLOBAL CALL CENTER AI MARKET SIZE, BY DEPLOYMENT, 2023 VS 2030 (%)
  • FIGURE 11. GLOBAL CALL CENTER AI MARKET SIZE, BY DEPLOYMENT, 2023 VS 2024 VS 2030 (USD MILLION)
  • FIGURE 12. GLOBAL CALL CENTER AI MARKET SIZE, BY ORGANIZATION, 2023 VS 2030 (%)
  • FIGURE 13. GLOBAL CALL CENTER AI MARKET SIZE, BY ORGANIZATION, 2023 VS 2024 VS 2030 (USD MILLION)
  • FIGURE 14. GLOBAL CALL CENTER AI MARKET SIZE, BY VERTICAL, 2023 VS 2030 (%)
  • FIGURE 15. GLOBAL CALL CENTER AI MARKET SIZE, BY VERTICAL, 2023 VS 2024 VS 2030 (USD MILLION)
  • FIGURE 16. AMERICAS CALL CENTER AI MARKET SIZE, BY COUNTRY, 2023 VS 2030 (%)
  • FIGURE 17. AMERICAS CALL CENTER AI MARKET SIZE, BY COUNTRY, 2023 VS 2024 VS 2030 (USD MILLION)
  • FIGURE 18. UNITED STATES CALL CENTER AI MARKET SIZE, BY STATE, 2023 VS 2030 (%)
  • FIGURE 19. UNITED STATES CALL CENTER AI MARKET SIZE, BY STATE, 2023 VS 2024 VS 2030 (USD MILLION)
  • FIGURE 20. ASIA-PACIFIC CALL CENTER AI MARKET SIZE, BY COUNTRY, 2023 VS 2030 (%)
  • FIGURE 21. ASIA-PACIFIC CALL CENTER AI MARKET SIZE, BY COUNTRY, 2023 VS 2024 VS 2030 (USD MILLION)
  • FIGURE 22. EUROPE, MIDDLE EAST & AFRICA CALL CENTER AI MARKET SIZE, BY COUNTRY, 2023 VS 2030 (%)
  • FIGURE 23. EUROPE, MIDDLE EAST & AFRICA CALL CENTER AI MARKET SIZE, BY COUNTRY, 2023 VS 2024 VS 2030 (USD MILLION)
  • FIGURE 24. CALL CENTER AI MARKET SHARE, BY KEY PLAYER, 2023
  • FIGURE 25. CALL CENTER AI MARKET, FPNV POSITIONING MATRIX, 2023

LIST OF TABLES

  • TABLE 1. CALL CENTER AI MARKET SEGMENTATION & COVERAGE
  • TABLE 2. UNITED STATES DOLLAR EXCHANGE RATE, 2018-2023
  • TABLE 3. GLOBAL CALL CENTER AI MARKET SIZE, 2018-2030 (USD MILLION)
  • TABLE 4. GLOBAL CALL CENTER AI MARKET SIZE, BY REGION, 2018-2030 (USD MILLION)
  • TABLE 5. GLOBAL CALL CENTER AI MARKET SIZE, BY COUNTRY, 2018-2030 (USD MILLION)
  • TABLE 6. CALL CENTER AI MARKET DYNAMICS
  • TABLE 7. GLOBAL CALL CENTER AI MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
  • TABLE 8. GLOBAL CALL CENTER AI MARKET SIZE, BY SERVICES, BY REGION, 2018-2030 (USD MILLION)
  • TABLE 9. GLOBAL CALL CENTER AI MARKET SIZE, BY CONSULTING, BY REGION, 2018-2030 (USD MILLION)
  • TABLE 10. GLOBAL CALL CENTER AI MARKET SIZE, BY SUPPORT & MAINTENANCE, BY REGION, 2018-2030 (USD MILLION)
  • TABLE 11. GLOBAL CALL CENTER AI MARKET SIZE, BY SYSTEM INTEGRATION & DEPLOYMENT, BY REGION, 2018-2030 (USD MILLION)
  • TABLE 12. GLOBAL CALL CENTER AI MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
  • TABLE 13. GLOBAL CALL CENTER AI MARKET SIZE, BY SOFTWARE, BY REGION, 2018-2030 (USD MILLION)
  • TABLE 14. GLOBAL CALL CENTER AI MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
  • TABLE 15. GLOBAL CALL CENTER AI MARKET SIZE, BY AGENT PERFORMANCE MANAGEMENT, BY REGION, 2018-2030 (USD MILLION)
  • TABLE 16. GLOBAL CALL CENTER AI MARKET SIZE, BY APPOINTMENT SCHEDULING, BY REGION, 2018-2030 (USD MILLION)
  • TABLE 17. GLOBAL CALL CENTER AI MARKET SIZE, BY JOURNEY ORCHESTRATION, BY REGION, 2018-2030 (USD MILLION)
  • TABLE 18. GLOBAL CALL CENTER AI MARKET SIZE, BY PREDICTIVE CALL ROUTING, BY REGION, 2018-2030 (USD MILLION)
  • TABLE 19. GLOBAL CALL CENTER AI MARKET SIZE, BY SENTIMENT ANALYSIS, BY REGION, 2018-2030 (USD MILLION)
  • TABLE 20. GLOBAL CALL CENTER AI MARKET SIZE, BY WORKFORCE OPTIMIZATION, BY REGION, 2018-2030 (USD MILLION)
  • TABLE 21. GLOBAL CALL CENTER AI MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 22. GLOBAL CALL CENTER AI MARKET SIZE, BY ON-CLOUD, BY REGION, 2018-2030 (USD MILLION)
  • TABLE 23. GLOBAL CALL CENTER AI MARKET SIZE, BY ON-PREMISES, BY REGION, 2018-2030 (USD MILLION)
  • TABLE 24. GLOBAL CALL CENTER AI MARKET SIZE, BY ORGANIZATION, 2018-2030 (USD MILLION)
  • TABLE 25. GLOBAL CALL CENTER AI MARKET SIZE, BY LARGE ENTERPRISES, BY REGION, 2018-2030 (USD MILLION)
  • TABLE 26. GLOBAL CALL CENTER AI MARKET SIZE, BY SMALL & MEDIUM ENTERPRISES, BY REGION, 2018-2030 (USD MILLION)
  • TABLE 27. GLOBAL CALL CENTER AI MARKET SIZE, BY VERTICAL, 2018-2030 (USD MILLION)
  • TABLE 28. GLOBAL CALL CENTER AI MARKET SIZE, BY BANKING, FINANCIAL SERVICES, & INSURANCE (BFSI), BY REGION, 2018-2030 (USD MILLION)
  • TABLE 29. GLOBAL CALL CENTER AI MARKET SIZE, BY HEALTHCARE, BY REGION, 2018-2030 (USD MILLION)
  • TABLE 30. GLOBAL CALL CENTER AI MARKET SIZE, BY MEDIA & ENTERTAINMENT, BY REGION, 2018-2030 (USD MILLION)
  • TABLE 31. GLOBAL CALL CENTER AI MARKET SIZE, BY RETAIL & E-COMMERCE, BY REGION, 2018-2030 (USD MILLION)
  • TABLE 32. GLOBAL CALL CENTER AI MARKET SIZE, BY TELECOM, BY REGION, 2018-2030 (USD MILLION)
  • TABLE 33. GLOBAL CALL CENTER AI MARKET SIZE, BY TRAVEL & HOSPITALITY, BY REGION, 2018-2030 (USD MILLION)
  • TABLE 34. AMERICAS CALL CENTER AI MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
  • TABLE 35. AMERICAS CALL CENTER AI MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
  • TABLE 36. AMERICAS CALL CENTER AI MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
  • TABLE 37. AMERICAS CALL CENTER AI MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 38. AMERICAS CALL CENTER AI MARKET SIZE, BY ORGANIZATION, 2018-2030 (USD MILLION)
  • TABLE 39. AMERICAS CALL CENTER AI MARKET SIZE, BY VERTICAL, 2018-2030 (USD MILLION)
  • TABLE 40. AMERICAS CALL CENTER AI MARKET SIZE, BY COUNTRY, 2018-2030 (USD MILLION)
  • TABLE 41. ARGENTINA CALL CENTER AI MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
  • TABLE 42. ARGENTINA CALL CENTER AI MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
  • TABLE 43. ARGENTINA CALL CENTER AI MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
  • TABLE 44. ARGENTINA CALL CENTER AI MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 45. ARGENTINA CALL CENTER AI MARKET SIZE, BY ORGANIZATION, 2018-2030 (USD MILLION)
  • TABLE 46. ARGENTINA CALL CENTER AI MARKET SIZE, BY VERTICAL, 2018-2030 (USD MILLION)
  • TABLE 47. BRAZIL CALL CENTER AI MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
  • TABLE 48. BRAZIL CALL CENTER AI MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
  • TABLE 49. BRAZIL CALL CENTER AI MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
  • TABLE 50. BRAZIL CALL CENTER AI MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 51. BRAZIL CALL CENTER AI MARKET SIZE, BY ORGANIZATION, 2018-2030 (USD MILLION)
  • TABLE 52. BRAZIL CALL CENTER AI MARKET SIZE, BY VERTICAL, 2018-2030 (USD MILLION)
  • TABLE 53. CANADA CALL CENTER AI MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
  • TABLE 54. CANADA CALL CENTER AI MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
  • TABLE 55. CANADA CALL CENTER AI MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
  • TABLE 56. CANADA CALL CENTER AI MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 57. CANADA CALL CENTER AI MARKET SIZE, BY ORGANIZATION, 2018-2030 (USD MILLION)
  • TABLE 58. CANADA CALL CENTER AI MARKET SIZE, BY VERTICAL, 2018-2030 (USD MILLION)
  • TABLE 59. MEXICO CALL CENTER AI MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
  • TABLE 60. MEXICO CALL CENTER AI MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
  • TABLE 61. MEXICO CALL CENTER AI MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
  • TABLE 62. MEXICO CALL CENTER AI MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 63. MEXICO CALL CENTER AI MARKET SIZE, BY ORGANIZATION, 2018-2030 (USD MILLION)
  • TABLE 64. MEXICO CALL CENTER AI MARKET SIZE, BY VERTICAL, 2018-2030 (USD MILLION)
  • TABLE 65. UNITED STATES CALL CENTER AI MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
  • TABLE 66. UNITED STATES CALL CENTER AI MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
  • TABLE 67. UNITED STATES CALL CENTER AI MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
  • TABLE 68. UNITED STATES CALL CENTER AI MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 69. UNITED STATES CALL CENTER AI MARKET SIZE, BY ORGANIZATION, 2018-2030 (USD MILLION)
  • TABLE 70. UNITED STATES CALL CENTER AI MARKET SIZE, BY VERTICAL, 2018-2030 (USD MILLION)
  • TABLE 71. UNITED STATES CALL CENTER AI MARKET SIZE, BY STATE, 2018-2030 (USD MILLION)
  • TABLE 72. ASIA-PACIFIC CALL CENTER AI MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
  • TABLE 73. ASIA-PACIFIC CALL CENTER AI MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
  • TABLE 74. ASIA-PACIFIC CALL CENTER AI MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
  • TABLE 75. ASIA-PACIFIC CALL CENTER AI MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 76. ASIA-PACIFIC CALL CENTER AI MARKET SIZE, BY ORGANIZATION, 2018-2030 (USD MILLION)
  • TABLE 77. ASIA-PACIFIC CALL CENTER AI MARKET SIZE, BY VERTICAL, 2018-2030 (USD MILLION)
  • TABLE 78. ASIA-PACIFIC CALL CENTER AI MARKET SIZE, BY COUNTRY, 2018-2030 (USD MILLION)
  • TABLE 79. AUSTRALIA CALL CENTER AI MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
  • TABLE 80. AUSTRALIA CALL CENTER AI MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
  • TABLE 81. AUSTRALIA CALL CENTER AI MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
  • TABLE 82. AUSTRALIA CALL CENTER AI MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 83. AUSTRALIA CALL CENTER AI MARKET SIZE, BY ORGANIZATION, 2018-2030 (USD MILLION)
  • TABLE 84. AUSTRALIA CALL CENTER AI MARKET SIZE, BY VERTICAL, 2018-2030 (USD MILLION)
  • TABLE 85. CHINA CALL CENTER AI MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
  • TABLE 86. CHINA CALL CENTER AI MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
  • TABLE 87. CHINA CALL CENTER AI MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
  • TABLE 88. CHINA CALL CENTER AI MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 89. CHINA CALL CENTER AI MARKET SIZE, BY ORGANIZATION, 2018-2030 (USD MILLION)
  • TABLE 90. CHINA CALL CENTER AI MARKET SIZE, BY VERTICAL, 2018-2030 (USD MILLION)
  • TABLE 91. INDIA CALL CENTER AI MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
  • TABLE 92. INDIA CALL CENTER AI MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
  • TABLE 93. INDIA CALL CENTER AI MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
  • TABLE 94. INDIA CALL CENTER AI MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 95. INDIA CALL CENTER AI MARKET SIZE, BY ORGANIZATION, 2018-2030 (USD MILLION)
  • TABLE 96. INDIA CALL CENTER AI MARKET SIZE, BY VERTICAL, 2018-2030 (USD MILLION)
  • TABLE 97. INDONESIA CALL CENTER AI MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
  • TABLE 98. INDONESIA CALL CENTER AI MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
  • TABLE 99. INDONESIA CALL CENTER AI MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
  • TABLE 100. INDONESIA CALL CENTER AI MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 101. INDONESIA CALL CENTER AI MARKET SIZE, BY ORGANIZATION, 2018-2030 (USD MILLION)
  • TABLE 102. INDONESIA CALL CENTER AI MARKET SIZE, BY VERTICAL, 2018-2030 (USD MILLION)
  • TABLE 103. JAPAN CALL CENTER AI MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
  • TABLE 104. JAPAN CALL CENTER AI MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
  • TABLE 105. JAPAN CALL CENTER AI MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
  • TABLE 106. JAPAN CALL CENTER AI MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 107. JAPAN CALL CENTER AI MARKET SIZE, BY ORGANIZATION, 2018-2030 (USD MILLION)
  • TABLE 108. JAPAN CALL CENTER AI MARKET SIZE, BY VERTICAL, 2018-2030 (USD MILLION)
  • TABLE 109. MALAYSIA CALL CENTER AI MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
  • TABLE 110. MALAYSIA CALL CENTER AI MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
  • TABLE 111. MALAYSIA CALL CENTER AI MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
  • TABLE 112. MALAYSIA CALL CENTER AI MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 113. MALAYSIA CALL CENTER AI MARKET SIZE, BY ORGANIZATION, 2018-2030 (USD MILLION)
  • TABLE 114. MALAYSIA CALL CENTER AI MARKET SIZE, BY VERTICAL, 2018-2030 (USD MILLION)
  • TABLE 115. PHILIPPINES CALL CENTER AI MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
  • TABLE 116. PHILIPPINES CALL CENTER AI MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
  • TABLE 117. PHILIPPINES CALL CENTER AI MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
  • TABLE 118. PHILIPPINES CALL CENTER AI MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 119. PHILIPPINES CALL CENTER AI MARKET SIZE, BY ORGANIZATION, 2018-2030 (USD MILLION)
  • TABLE 120. PHILIPPINES CALL CENTER AI MARKET SIZE, BY VERTICAL, 2018-2030 (USD MILLION)
  • TABLE 121. SINGAPORE CALL CENTER AI MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
  • TABLE 122. SINGAPORE CALL CENTER AI MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
  • TABLE 123. SINGAPORE CALL CENTER AI MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
  • TABLE 124. SINGAPORE CALL CENTER AI MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 125. SINGAPORE CALL CENTER AI MARKET SIZE, BY ORGANIZATION, 2018-2030 (USD MILLION)
  • TABLE 126. SINGAPORE CALL CENTER AI MARKET SIZE, BY VERTICAL, 2018-2030 (USD MILLION)
  • TABLE 127. SOUTH KOREA CALL CENTER AI MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
  • TABLE 128. SOUTH KOREA CALL CENTER AI MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
  • TABLE 129. SOUTH KOREA CALL CENTER AI MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
  • TABLE 130. SOUTH KOREA CALL CENTER AI MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 131. SOUTH KOREA CALL CENTER AI MARKET SIZE, BY ORGANIZATION, 2018-2030 (USD MILLION)
  • TABLE 132. SOUTH KOREA CALL CENTER AI MARKET SIZE, BY VERTICAL, 2018-2030 (USD MILLION)
  • TABLE 133. TAIWAN CALL CENTER AI MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
  • TABLE 134. TAIWAN CALL CENTER AI MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
  • TABLE 135. TAIWAN CALL CENTER AI MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
  • TABLE 136. TAIWAN CALL CENTER AI MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 137. TAIWAN CALL CENTER AI MARKET SIZE, BY ORGANIZATION, 2018-2030 (USD MILLION)
  • TABLE 138. TAIWAN CALL CENTER AI MARKET SIZE, BY VERTICAL, 2018-2030 (USD MILLION)
  • TABLE 139. THAILAND CALL CENTER AI MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
  • TABLE 140. THAILAND CALL CENTER AI MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
  • TABLE 141. THAILAND CALL CENTER AI MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
  • TABLE 142. THAILAND CALL CENTER AI MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 143. THAILAND CALL CENTER AI MARKET SIZE, BY ORGANIZATION, 2018-2030 (USD MILLION)
  • TABLE 144. THAILAND CALL CENTER AI MARKET SIZE, BY VERTICAL, 2018-2030 (USD MILLION)
  • TABLE 145. VIETNAM CALL CENTER AI MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
  • TABLE 146. VIETNAM CALL CENTER AI MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
  • TABLE 147. VIETNAM CALL CENTER AI MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
  • TABLE 148. VIETNAM CALL CENTER AI MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 149. VIETNAM CALL CENTER AI MARKET SIZE, BY ORGANIZATION, 2018-2030 (USD MILLION)
  • TABLE 150. VIETNAM CALL CENTER AI MARKET SIZE, BY VERTICAL, 2018-2030 (USD MILLION)
  • TABLE 151. EUROPE, MIDDLE EAST & AFRICA CALL CENTER AI MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
  • TABLE 152. EUROPE, MIDDLE EAST & AFRICA CALL CENTER AI MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
  • TABLE 153. EUROPE, MIDDLE EAST & AFRICA CALL CENTER AI MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
  • TABLE 154. EUROPE, MIDDLE EAST & AFRICA CALL CENTER AI MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 155. EUROPE, MIDDLE EAST & AFRICA CALL CENTER AI MARKET SIZE, BY ORGANIZATION, 2018-2030 (USD MILLION)
  • TABLE 156. EUROPE, MIDDLE EAST & AFRICA CALL CENTER AI MARKET SIZE, BY VERTICAL, 2018-2030 (USD MILLION)
  • TABLE 157. EUROPE, MIDDLE EAST & AFRICA CALL CENTER AI MARKET SIZE, BY COUNTRY, 2018-2030 (USD MILLION)
  • TABLE 158. DENMARK CALL CENTER AI MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
  • TABLE 159. DENMARK CALL CENTER AI MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
  • TABLE 160. DENMARK CALL CENTER AI MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
  • TABLE 161. DENMARK CALL CENTER AI MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 162. DENMARK CALL CENTER AI MARKET SIZE, BY ORGANIZATION, 2018-2030 (USD MILLION)
  • TABLE 163. DENMARK CALL CENTER AI MARKET SIZE, BY VERTICAL, 2018-2030 (USD MILLION)
  • TABLE 164. EGYPT CALL CENTER AI MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
  • TABLE 165. EGYPT CALL CENTER AI MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
  • TABLE 166. EGYPT CALL CENTER AI MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
  • TABLE 167. EGYPT CALL CENTER AI MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 168. EGYPT CALL CENTER AI MARKET SIZE, BY ORGANIZATION, 2018-2030 (USD MILLION)
  • TABLE 169. EGYPT CALL CENTER AI MARKET SIZE, BY VERTICAL, 2018-2030 (USD MILLION)
  • TABLE 170. FINLAND CALL CENTER AI MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
  • TABLE 171. FINLAND CALL CENTER AI MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
  • TABLE 172. FINLAND CALL CENTER AI MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
  • TABLE 173. FINLAND CALL CENTER AI MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 174. FINLAND CALL CENTER AI MARKET SIZE, BY ORGANIZATION, 2018-2030 (USD MILLION)
  • TABLE 175. FINLAND CALL CENTER AI MARKET SIZE, BY VERTICAL, 2018-2030 (USD MILLION)
  • TABLE 176. FRANCE CALL CENTER AI MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
  • TABLE 177. FRANCE CALL CENTER AI MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
  • TABLE 178. FRANCE CALL CENTER AI MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
  • TABLE 179. FRANCE CALL CENTER AI MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 180. FRANCE CALL CENTER AI MARKET SIZE, BY ORGANIZATION, 2018-2030 (USD MILLION)
  • TABLE 181. FRANCE CALL CENTER AI MARKET SIZE, BY VERTICAL, 2018-2030 (USD MILLION)
  • TABLE 182. GERMANY CALL CENTER AI MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
  • TABLE 183. GERMANY CALL CENTER AI MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
  • TABLE 184. GERMANY CALL CENTER AI MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
  • TABLE 185. GERMANY CALL CENTER AI MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 186. GERMANY CALL CENTER AI MARKET SIZE, BY ORGANIZATION, 2018-2030 (USD MILLION)
  • TABLE 187. GERMANY CALL CENTER AI MARKET SIZE, BY VERTICAL, 2018-2030 (USD MILLION)
  • TABLE 188. ISRAEL CALL CENTER AI MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
  • TABLE 189. ISRAEL CALL CENTER AI MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
  • TABLE 190. ISRAEL CALL CENTER AI MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
  • TABLE 191. ISRAEL CALL CENTER AI MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 192. ISRAEL CALL CENTER AI MARKET SIZE, BY ORGANIZATION, 2018-2030 (USD MILLION)
  • TABLE 193. ISRAEL CALL CENTER AI MARKET SIZE, BY VERTICAL, 2018-2030 (USD MILLION)
  • TABLE 194. ITALY CALL CENTER AI MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
  • TABLE 195. ITALY CALL CENTER AI MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
  • TABLE 196. ITALY CALL CENTER AI MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
  • TABLE 197. ITALY CALL CENTER AI MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 198. ITALY CALL CENTER AI MARKET SIZE, BY ORGANIZATION, 2018-2030 (USD MILLION)
  • TABLE 199. ITALY CALL CENTER AI MARKET SIZE, BY VERTICAL, 2018-2030 (USD MILLION)
  • TABLE 200. NETHERLANDS CALL CENTER AI MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
  • TABLE 201. NETHERLANDS CALL CENTER AI MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
  • TABLE 202. NETHERLANDS CALL CENTER AI MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
  • TABLE 203. NETHERLANDS CALL CENTER AI MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 204. NETHERLANDS CALL CENTER AI MARKET SIZE, BY ORGANIZATION, 2018-2030 (USD MILLION)
  • TABLE 205. NETHERLANDS CALL CENTER AI MARKET SIZE, BY VERTICAL, 2018-2030 (USD MILLION)
  • TABLE 206. NIGERIA CALL CENTER AI MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
  • TABLE 207. NIGERIA CALL CENTER AI MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
  • TABLE 208. NIGERIA CALL CENTER AI MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
  • TABLE 209. NIGERIA CALL CENTER AI MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 210. NIGERIA CALL CENTER AI MARKET SIZE, BY ORGANIZATION, 2018-2030 (USD MILLION)
  • TABLE 211. NIGERIA CALL CENTER AI MARKET SIZE, BY VERTICAL, 2018-2030 (USD MILLION)
  • TABLE 212. NORWAY CALL CENTER AI MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
  • TABLE 213. NORWAY CALL CENTER AI MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
  • TABLE 214. NORWAY CALL CENTER AI MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
  • TABLE 215. NORWAY CALL CENTER AI MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 216. NORWAY CALL CENTER AI MARKET SIZE, BY ORGANIZATION, 2018-2030 (USD MILLION)
  • TABLE 217. NORWAY CALL CENTER AI MARKET SIZE, BY VERTICAL, 2018-2030 (USD MILLION)
  • TABLE 218. POLAND CALL CENTER AI MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
  • TABLE 219. POLAND CALL CENTER AI MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
  • TABLE 220. POLAND CALL CENTER AI MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
  • TABLE 221. POLAND CALL CENTER AI MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 222. POLAND CALL CENTER AI MARKET SIZE, BY ORGANIZATION, 2018-2030 (USD MILLION)
  • TABLE 223. POLAND CALL CENTER AI MARKET SIZE, BY VERTICAL, 2018-2030 (USD MILLION)
  • TABLE 224. QATAR CALL CENTER AI MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
  • TABLE 225. QATAR CALL CENTER AI MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
  • TABLE 226. QATAR CALL CENTER AI MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
  • TABLE 227. QATAR CALL CENTER AI MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 228. QATAR CALL CENTER AI MARKET SIZE, BY ORGANIZATION, 2018-2030 (USD MILLION)
  • TABLE 229. QATAR CALL CENTER AI MARKET SIZE, BY VERTICAL, 2018-2030 (USD MILLION)
  • TABLE 230. RUSSIA CALL CENTER AI MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
  • TABLE 231. RUSSIA CALL CENTER AI MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
  • TABLE 232. RUSSIA CALL CENTER AI MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
  • TABLE 233. RUSSIA CALL CENTER AI MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 234. RUSSIA CALL CENTER AI MARKET SIZE, BY ORGANIZATION, 2018-2030 (USD MILLION)
  • TABLE 235. RUSSIA CALL CENTER AI MARKET SIZE, BY VERTICAL, 2018-2030 (USD MILLION)
  • TABLE 236. SAUDI ARABIA CALL CENTER AI MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
  • TABLE 237. SAUDI ARABIA CALL CENTER AI MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
  • TABLE 238. SAUDI ARABIA CALL CENTER AI MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
  • TABLE 239. SAUDI ARABIA CALL CENTER AI MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 240. SAUDI ARABIA CALL CENTER AI MARKET SIZE, BY ORGANIZATION, 2018-2030 (USD MILLION)
  • TABLE 241. SAUDI ARABIA CALL CENTER AI MARKET SIZE, BY VERTICAL, 2018-2030 (USD MILLION)
  • TABLE 242. SOUTH AFRICA CALL CENTER AI MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
  • TABLE 243. SOUTH AFRICA CALL CENTER AI MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
  • TABLE 244. SOUTH AFRICA CALL CENTER AI MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
  • TABLE 245. SOUTH AFRICA CALL CENTER AI MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 246. SOUTH AFRICA CALL CENTER AI MARKET SIZE, BY ORGANIZATION, 2018-2030 (USD MILLION)
  • TABLE 247. SOUTH AFRICA CALL CENTER AI MARKET SIZE, BY VERTICAL, 2018-2030 (USD MILLION)
  • TABLE 248. SPAIN CALL CENTER AI MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
  • TABLE 249. SPAIN CALL CENTER AI MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
  • TABLE 250. SPAIN CALL CENTER AI MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
  • TABLE 251. SPAIN CALL CENTER AI MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 252. SPAIN CALL CENTER AI MARKET SIZE, BY ORGANIZATION, 2018-2030 (USD MILLION)
  • TABLE 253. SPAIN CALL CENTER AI MARKET SIZE, BY VERTICAL, 2018-2030 (USD MILLION)
  • TABLE 254. SWEDEN CALL CENTER AI MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
  • TABLE 255. SWEDEN CALL CENTER AI MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
  • TABLE 256. SWEDEN CALL CENTER AI MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
  • TABLE 257. SWEDEN CALL CENTER AI MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 258. SWEDEN CALL CENTER AI MARKET SIZE, BY ORGANIZATION, 2018-2030 (USD MILLION)
  • TABLE 259. SWEDEN CALL CENTER AI MARKET SIZE, BY VERTICAL, 2018-2030 (USD MILLION)
  • TABLE 260. SWITZERLAND CALL CENTER AI MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
  • TABLE 261. SWITZERLAND CALL CENTER AI MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
  • TABLE 262. SWITZERLAND CALL CENTER AI MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
  • TABLE 263. SWITZERLAND CALL CENTER AI MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 264. SWITZERLAND CALL CENTER AI MARKET SIZE, BY ORGANIZATION, 2018-2030 (USD MILLION)
  • TABLE 265. SWITZERLAND CALL CENTER AI MARKET SIZE, BY VERTICAL, 2018-2030 (USD MILLION)
  • TABLE 266. TURKEY CALL CENTER AI MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
  • TABLE 267. TURKEY CALL CENTER AI MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
  • TABLE 268. TURKEY CALL CENTER AI MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
  • TABLE 269. TURKEY CALL CENTER AI MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 270. TURKEY CALL CENTER AI MARKET SIZE, BY ORGANIZATION, 2018-2030 (USD MILLION)
  • TABLE 271. TURKEY CALL CENTER AI MARKET SIZE, BY VERTICAL, 2018-2030 (USD MILLION)
  • TABLE 272. UNITED ARAB EMIRATES CALL CENTER AI MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
  • TABLE 273. UNITED ARAB EMIRATES CALL CENTER AI MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
  • TABLE 274. UNITED ARAB EMIRATES CALL CENTER AI MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
  • TABLE 275. UNITED ARAB EMIRATES CALL CENTER AI MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 276. UNITED ARAB EMIRATES CALL CENTER AI MARKET SIZE, BY ORGANIZATION, 2018-2030 (USD MILLION)
  • TABLE 277. UNITED ARAB EMIRATES CALL CENTER AI MARKET SIZE, BY VERTICAL, 2018-2030 (USD MILLION)
  • TABLE 278. UNITED KINGDOM CALL CENTER AI MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
  • TABLE 279. UNITED KINGDOM CALL CENTER AI MARKET SIZE, BY SERVICES, 2018-2030 (USD MILLION)
  • TABLE 280. UNITED KINGDOM CALL CENTER AI MARKET SIZE, BY APPLICATION, 2018-2030 (USD MILLION)
  • TABLE 281. UNITED KINGDOM CALL CENTER AI MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
  • TABLE 282. UNITED KINGDOM CALL CENTER AI MARKET SIZE, BY ORGANIZATION, 2018-2030 (USD MILLION)
  • TABLE 283. UNITED KINGDOM CALL CENTER AI MARKET SIZE, BY VERTICAL, 2018-2030 (USD MILLION)
  • TABLE 284. CALL CENTER AI MARKET SHARE, BY KEY PLAYER, 2023
  • TABLE 285. CALL CENTER AI MARKET, FPNV POSITIONING MATRIX, 2023