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市場調查報告書
商品編碼
1640651

行動協作：市場佔有率分析、產業趨勢與統計、成長預測（2025-2030 年）

Mobile Collaboration - Market Share Analysis, Industry Trends & Statistics, Growth Forecasts (2025 - 2030)
出版日期: | 出版商: Mordor Intelligence | 英文 100 Pages | 商品交期: 2-3個工作天內

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簡介目錄

行動協作市場規模預計在 2025 年為 679 億美元，預計到 2030 年將達到 1159.1 億美元，預測期內（2025-2030 年）的複合年成長率為 11.29%。

行動協作-市場-IMG1

在日益行動化和無所不包的商業世界中，行動協作對於每個組織來說都變得至關重要。透過整合語音、視訊和資料通訊，行動協作提供了廣泛的功能並正在獲得市場關注。

主要亮點

  • 自帶設備（BYOD）的新興趨勢是補充典型職場模式轉移的完美模式，預計將推動市場成長。隨著從桌面到行動裝置的快速轉變，BYOD 使不同組織中的不同員工能夠使用熟悉的設備，從而提高協作和整體生產力，並激發創新。
  • 此外，實施良好的行動協作解決方案可以改善業務並提高員工滿意度。
  • 現在，各個組織的員工都要求靈活的工作安排，而組織則專注於提供滿足他們需求的解決方案。這一趨勢有望提高生產力，因為員工更有可能隨時隨地使用自己選擇的任何設備存取高效的解決方案，無論身處何地，從而推動所研究市場的成長。

行動協作市場趨勢

零售領域可望實現高成長

  • 行動協作服務使零售商能夠獲得更好的協作平台和更智慧的無縫互動方式。此外，使用行動電話和平板電腦等虛擬設備可以降低成本並實現跨業務的靈活可擴展性。
  • 不斷變化的客戶購買趨勢正在推動現代零售業從單點互動到全通路互動（包括網路和社群媒體）的動態轉變。不斷成長的消費者需求推動了對全通路購物體驗改善的需求。
  • 行動協作是一種將所有通訊和網路資源（包括基於伺服器的應用程式、電話、即時通訊、電子郵件和視訊）整合到單一基礎架構上的服務/解決方案。由於單一服務提供多種功能，零售業對行動協作服務的採用在全球範圍內正在增加，從而推動了所調查市場的成長。
  • 此外，隨著零售（電子商務）的成長，行動協作有可能改善客戶體驗並提供顯著的成本節約和靈活性，因此市場預計將實現積極成長。

預計北美將佔據最大市場佔有率

  • 北美正在迅速採用下一代技術，隨著大公司進入該地區，預計市場將大幅成長。
  • 此外，該地區中小型零售商所面臨的資源和預算限制是該全部區域行動通訊服務市場發展的主要驅動力。
  • 該市場由 IBM 等主要參與者推動，它們正在整個地區投資並提供行動協作服務。此外，IBM 還與Cisco合作，提供消費者軟體系統，幫助人們找到重要資訊並與職場環境保持聯繫。
  • 此外，全部區域對彈性工作安排的需求不斷成長也推動了該市場的成長。隨著員工尋求更大的工作條件彈性，行動協作工具變得越來越受歡迎。這些工具使員工可以隨時隨地工作，從而改善工作與生活的平衡和員工滿意度。
  • 為了在職場進行創新並保持競爭力，該地區的其他公司正在為其員工配備透過雲端共用、智慧型裝置或行動電話將行動性作為協作工具的能力。這間接導致行動和協作服務的使用增加。由於向利用更大規模和更高可用性的混合雲端模型的轉變，該地區的市場持續成長。

行動協作產業概覽

行動協作市場競爭適中，國內和國際市場上都有許多大大小小的參與者。市場集中度適中，主要企業採用產品創新、服務創新、併購等關鍵策略。市場的主要企業包括Cisco、微軟和 IBM。

2019 年 6 月，微軟公司和甲骨文公司宣佈建立雲端互通性夥伴關係，使客戶能夠在 Microsoft Azure 和 Oracle Cloud 之間遷移和執行關鍵任務企業工作負載。企業可以將 Azure 服務（例如分析和 AI）與 Oracle 雲端服務（例如自治資料庫）無縫連接。

其他福利：

  • Excel 格式的市場預測 (ME) 表
  • 3 個月的分析師支持

目錄

第 1 章 簡介

  • 調查結果
  • 調查前提
  • 研究範圍

第2章調查方法

第3章執行摘要

第4章 市場動態

  • 市場概況
  • 市場促進因素與限制因素簡介
  • 市場促進因素
    • 對 BYOD 應用程式的需求不斷增加
    • 擴大智慧設備銷售
  • 市場限制
    • 安全問題對市場成長構成挑戰
  • 產業吸引力-波特五力分析
    • 購買者/消費者的議價能力
    • 供應商的議價能力
    • 新進入者的威脅
    • 替代品的威脅
    • 競爭對手之間的競爭強度

第5章 市場區隔

  • 按解決方案
    • 入口網站和內部網路平台
    • 檔案共用和同步
    • 企業影片
    • 企業社交網路
    • 其他解決方案
  • 按服務
    • 託管服務
    • 專業服務
  • 按最終用戶產業
    • BFSI
    • 公共部門
    • 衛生保健
    • 能源與公共產業
    • 零售
    • 資訊科技/通訊
    • 旅遊與飯店
  • 按地區
    • 北美洲
    • 歐洲
    • 亞太地區
    • 拉丁美洲
    • 中東和非洲

第6章 競爭格局

  • 公司簡介
    • Cisco Systems Inc.
    • Avaya Inc.
    • Microsoft Corporation
    • NEC Corporation
    • IBM Corporation
    • Siemens AG
    • Oracle Corporation
    • Alcatel-Lucent SA
    • Ribbon Communications LLC

第7章投資分析

第8章 市場機會與未來趨勢

簡介目錄
Product Code: 56292

The Mobile Collaboration Market size is estimated at USD 67.90 billion in 2025, and is expected to reach USD 115.91 billion by 2030, at a CAGR of 11.29% during the forecast period (2025-2030).

Mobile Collaboration - Market - IMG1

Mobile collaboration is becoming indispensable for every organization in this increasingly mobile and inclusive business world. By converging voice, video, and data communications, mobile collaboration provides various functionalities driving the market forward.

Key Highlights

  • The emerging trend of BYOD (Bring Your Own Device), which is a perfect model to complement the shifting paradigm of a typical workplace, is expected to drive market growth. With the rapid transition from desktop to mobile, BYOD allows various employees in different organizations to use the devices they are familiar with, which improves collaboration and general productivity and drives innovation.
  • Moreover, the results of a well-deployed mobile collaboration solution may improve business operations and raise employee satisfaction levels.
  • Currently, employees across various organizations expect flexible working alternatives, while organizations focus on providing solutions that meet the needs of the employees. This trend is expected to increase productivity, as employees are likely to have accessibility to efficient solutions on their preferred devices at any point in time from any geographical location, which is a primary factor driving the growth of the market studied.

Mobile Collaboration Market Trends

Retail Segment is Expected to Witness High Growth

  • Mobile collaboration services enable retailers to access a better platform for collaboration and smarter ways to interact seamlessly. Moreover, using virtual devices like mobiles and tablets reduces costs and enables flexible expansions across enterprises.
  • The changing customer-purchasing trends have resulted in a dynamic shift in the modern retail industry from a single point of interaction to omnichannel interactions, such as the web or social media. The increasing consumer demand has created the need for an enhanced shopping experience across all channels.
  • Mobile collaboration is a service/solution that combines all communication and networking resources, such as server-based applications, telephone, instant messaging, email, and video, into a single infrastructure. With multiple features offered in a single service, the adoption of mobile collaboration services in the retail industry is growing globally, thus fueling the growth of the market studied.
  • Moreover, with the increasing retail sales (e-commerce), the market is expected to have positive growth, as mobile collaboration has the potential to improve the customer experience and provide significant cost savings and flexibility.

North America is Expected to Hold the Largest Market Share

  • The market in North America is forecast to grow strongly due to the high adoption of next-generation technology and the presence of major players in that Region, which should provide an excellent growth opportunity.
  • Moreover, the Region, owing to the resources and budgetary constraints imposed on small and midsized retailers in the Region, which is an essential driver of the market for mobile telecommunications services across the Region
  • The market is driven by large players like IBM, which invests in and provides Mobile Collaboration services throughout the Region. In addition, IBM offers consumer software systems to locate key information and remain in touch with the work environment through its collaboration with Cisco Systems.
  • Moreover, The growing demand for flexible work arrangements throughout the Region is helping to fuel this market growth. Mobile collaboration tools are increasingly used as employees seek greater flexibility in working conditions. These tools enable staff to work wherever and whenever convenient to improve working-life balance and employee satisfaction.
  • To innovate at work and maintain competitiveness, other companies in this Region are equipping their employees with the ability to use mobility as a tool for collaboration via cloud sharing, Smart Devices, or Mobiles. This has indirectly led to an increase in the use of mobility collaboration services. The Region's market continues to grow due to the trend toward Hybrid Cloud Models to exploit greater scale and availability.

Mobile Collaboration Industry Overview

The mobile collaboration market is moderately competitive, owing to many small and large players running their businesses in the domestic and international markets. The market is moderately concentrated, with major players adopting key strategies, such as product innovation, service innovation, and mergers and acquisitions. Some of the major players in the market are Cisco Systems Inc., Microsoft Corporation, and IBM Corporation, among others.

In June 2019, Microsoft Corporation and Oracle Corporation announced a cloud interoperability partnership, enabling customers to migrate and run mission-critical enterprise workloads across Microsoft Azure and Oracle Cloud. Enterprises could seamlessly connect Azure services, like Analytics and AI, to Oracle Cloud services, like Autonomous Databases.

Additional Benefits:

  • The market estimate (ME) sheet in Excel format
  • 3 months of analyst support

TABLE OF CONTENTS

1 INTRODUCTION

  • 1.1 Study Deliverables
  • 1.2 Study Assumptions
  • 1.3 Scope of the Study

2 RESEARCH METHODOLOGY

3 EXECUTIVE SUMMARY

4 MARKET DYNAMICS

  • 4.1 Market Overview
  • 4.2 Introduction to Market Drivers and Restraints
  • 4.3 Market Drivers
    • 4.3.1 Increased Demand for BYOD Applications
    • 4.3.2 Growing Smart Devices Sales
  • 4.4 Market Restraints
    • 4.4.1 Security Concerns to Challenge the Market Growth
  • 4.5 Industry Attractiveness - Porter's Five Forces Analysis
    • 4.5.1 Bargaining Power of Buyers/Consumers
    • 4.5.2 Bargaining Power of Suppliers
    • 4.5.3 Threat of New Entrants
    • 4.5.4 Threat of Substitute Products
    • 4.5.5 Intensity of Competitive Rivalry

5 MARKET SEGMENTATION

  • 5.1 By Solution
    • 5.1.1 Portals and Intranet Platform
    • 5.1.2 File Sharing and Synchronization
    • 5.1.3 Enterprise Video
    • 5.1.4 Enterprise Social Network
    • 5.1.5 Other Solutions
  • 5.2 By Services
    • 5.2.1 Managed Services
    • 5.2.2 Professional Services
  • 5.3 By End-user Industry
    • 5.3.1 BFSI
    • 5.3.2 Public Sector
    • 5.3.3 Healthcare
    • 5.3.4 Energy and Utilities
    • 5.3.5 Retail
    • 5.3.6 IT and Telecom
    • 5.3.7 Travel and Hospitality
  • 5.4 Geography
    • 5.4.1 North America
    • 5.4.2 Europe
    • 5.4.3 Asia-Pacific
    • 5.4.4 Latin America
    • 5.4.5 Middle East & Africa

6 COMPETITIVE LANDSCAPE

  • 6.1 Company Profiles
    • 6.1.1 Cisco Systems Inc.
    • 6.1.2 Avaya Inc.
    • 6.1.3 Microsoft Corporation
    • 6.1.4 NEC Corporation
    • 6.1.5 IBM Corporation
    • 6.1.6 Siemens AG
    • 6.1.7 Oracle Corporation
    • 6.1.8 Alcatel-Lucent SA
    • 6.1.9 Ribbon Communications LLC

7 INVESTMENT ANALYSIS

8 MARKET OPPORTUNITIES AND FUTURE TRENDS