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1640343

管理資訊服務：市場佔有率分析、產業趨勢與統計、成長預測（2025-2030 年）

Managed Information Services - Market Share Analysis, Industry Trends & Statistics, Growth Forecasts (2025 - 2030)
出版日期: | 出版商: Mordor Intelligence | 英文 120 Pages | 商品交期: 2-3個工作天內

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簡介目錄

託管資訊服務市場規模預計在 2025 年為 3,534.2 億美元，預計到 2030 年將達到 7,314.9 億美元，預測期內（2025-2030 年）的複合年成長率為 15.66%。

管理資訊服務-市場-IMG1

服務企業需求的MSP正在推動成本降低和效率提高。隨著越來越多的企業將業務的更大一部分轉移到線上，他們要求其網路快速、安全、連接且可靠。企業採用雲端運算對市場來說是個福音。

主要亮點

  • 世界各國政府正在推出各種以人性化法規。 2022年6月，加拿大將提案《人工智慧和資料法案》（AIDA），要求對高影響的人工智慧系統進行風險管理和揭露。這些努力將為託管服務提供者創造新的機會，從而進一步促進業務成長。
  • 日本政府將向日本衛生和兒童保育省 (MoHCC) 與世界衛生組織 (WHO) 之間的聯合計劃投資 63 萬美元。該計劃將在馬尼卡蘭省和北馬塔貝萊蘭省提供安全、及時且價格合理的外科、產科和麻醉 (SOA) 護理服務。此外，它還將加強該國的健康管理資訊系統（HMIS），以實現有效的決策。
  • 資訊管理對於任何組織的成功都至關重要，並且必須對這些流程進行適當的投資。公司內部生產的系統會有內部成本估算，而市場上可用的系統會有不同的定價和功能。當客戶不願意適當花錢時，為這些託管服務軟體製定預算可能會很困難。

管理資訊服務市場趨勢

資料備份與復原風靡市場

  • 內部儲存資料可能很昂貴，並且需要伺服器和數據機等新硬體。透過與 MSP 合作，公司可以將其 IT業務委託給專業團隊，從而專注於核心業務。透過託管備份，您的 MSP 將主動監控您的設施、資料中心和雲端存儲，以確保一切順利運作。
  • 根據Accenture的一項調查，68%的企業領導者認為網路安全風險正在增加。託管備份可保護資料免受常見的網路威脅，因此如果您的系統遭到入侵，您無需暫停業務即可忙著恢復遺失或被盜的檔案。例如，如果某個組織的文件在勒索軟體攻擊中被盜並被鎖定，他們可以使用 MSP 的備份資料快速恢復業務，而不必支付贖金或嘗試在沒有資料的情況下繼續照常開展業務。
  • 醫療保健和金融業是駭客的主要目標。 84% 的醫院和醫療中心正在使用雲端服務進行備份、分析和災害復原功能，76% 的醫療服務供應商正在將其現有的IT基礎設施遷移到雲端。
  • 2023 年 3 月 - 醫療保健解決方案公司 Advantus 與 GE Healthcare (GEHC) 合作，為醫療系統和供應商帶來利益。 GEHC 將管理醫療機構內的醫療設備，包括持續維護、召回監控和回應、消毒和分發。這降低了成本並提高了生產力。該計劃還提供 GE Healthcare 的即時定位系統技術，幫助提供者定位設備，幫助他們減少尋找醫療設備的時間，將更多的時間花在患者身上。

亞太地區將經歷最高成長

  • 中國企業正用數位平台取代官僚主義，讓前端員工可以直接獲得所需的工具和資源。該平台集中標準服務、資訊和能力，以支援分散決策。以韓都集團為例，其數位平台利用雲端基礎的供應鏈管理軟體將自主團隊與內部和外部工廠連接起來。該平台將使外部合作夥伴能夠根據要求為 HStyle 生產商品，從而使 HStyle 能夠為其他客戶提供服務。
  • 2023 年 3 月 - Menzies Aviation 將利用 Wipro 開發的新產品改造其航空貨運管理服務。該產品透過增強自動化幫助提高業務效率、員工體驗和客戶服務。該產品將在澳門等中國五個地區推出。
  • 2023 年 3 月 - 印度 Dr. Lal PathLabs委託Kyndryl 管理其IT基礎設施堆疊，包括跨多個超大規模雲端服務供應商的內部部署 IT 環境和雲端基礎設施。採用這項服務後，Dr. Lal PathLabs 能夠專注於提高客戶滿意度，同時將客服中心的工作量峰值降低兩位數的百分比。
  • 2022 年 3 月-日本瑞穗金融集團與Google合作，加速其零售銀行服務的數位化。這將為瑞穗金融集團提供洞察力，以分析在銀行應用程式和分店進行的客戶交易資料。

管理資訊服務業概況

託管資訊服務市場高度整合，並由知名的託管資訊服務提供者主導。這些 MSP 與各種公司簽訂契約，為他們提供資訊技術軟體和服務。隨著業務向數位技術轉變，MSP 擁有更大的成長空間。在此領域提供服務的一些主要 MSP 包括Accenture、戴爾科技、富士通、Cisco和微軟。

2023 年 3 月，總部位於印尼的 Indosat Ooredoo Hutchison 與 Tech Mahindra 簽署了一份 IT 服務合約。 Indosat 的現有功能將轉變為新時代的數位優先平台，該平台可透過單一觀點提供整個 IT 堆疊的無縫可視性並支援託管服務。 Indosat 目前為 1.022 億行動電話用戶提供服務。此次合作將為 Indosat 提供透過 IT 管理服務拓展企業業務的機會。

2023 年 3 月，管理平台 Vanta 宣布其託管服務提供者計劃，為託管服務提供者提供安全監控和自動合規服務。該計劃具有多租戶管理主機、世界一流的合作夥伴支援和靈活的收費整合功能。為了確保我們合作夥伴的成功，我們擁有一支專門的專家團隊，並為他們提供精選資源、培訓計畫等。

2022 年 11 月，Entech MSP 從 Prospect Partners 籌集了私募股權資金，以幫助進一步擴展其服務。利用這筆資金籌措，Entech 將收購多家位於佛羅裡達州的 MSP，以擴展其全州範圍的託管服務產品。

其他福利：

  • Excel 格式的市場預測 (ME) 表
  • 3 個月的分析師支持

目錄

第 1 章 簡介

  • 調查前提條件
  • 研究範圍

第2章調查方法

第3章執行摘要

第4章 市場動態

  • 市場概況
  • 市場促進因素
    • 中小企業 IT 預算有限，導致IT基礎設施外包
  • 市場限制
    • 專業技能人才短缺
  • 產業吸引力-波特五力分析
    • 新進入者的威脅
    • 購買者/消費者的議價能力
    • 供應商的議價能力
    • 替代品的威脅
    • 競爭對手之間的競爭強度

第5章 市場區隔

  • 按功能
    • 資料備份與復原
    • 網路監控與安全
    • 人力資源
    • 系統管理
  • 按部署形式
    • 本地
    • 雲
  • 按行業
    • 通訊和 IT
    • BFSI
    • 零售
  • 按地區
    • 北美洲
      • 美國
      • 加拿大
    • 歐洲
      • 英國
      • 德國
      • 法國
    • 亞洲
      • 中國
      • 日本
      • 澳洲和紐西蘭
    • 拉丁美洲
      • 墨西哥
      • 巴西
    • 中東和非洲
      • 阿拉伯聯合大公國
      • 南非
      • 其他中東和非洲地區

第6章 競爭格局

  • 公司簡介
    • Fujitsu Ltd
    • Cisco Systems Inc.
    • IBM Corporation
    • Hewlett-Packard Enterprise
    • Microsoft Corporation
    • Dell Technologies Inc.
    • Nokia Solutions and Networks
    • Accenture PLC
    • Rackspace Inc.
    • Tata Consultancy Services Limited
    • Wipro Ltd
    • Deutsche Telekom AG

第7章投資分析

第8章 市場機會與未來趨勢

簡介目錄
Product Code: 51713

The Managed Information Services Market size is estimated at USD 353.42 billion in 2025, and is expected to reach USD 731.49 billion by 2030, at a CAGR of 15.66% during the forecast period (2025-2030).

Managed Information Services - Market - IMG1

Servicing the needs of companies, MSPs are cutting costs and increasing efficiency. As more and more companies move the bulk of their operations online, businesses are looking for their networks to be fast, secure, connected, and reliable. The adoption of cloud by businesses has been a boon to the market.

Key Highlights

  • Governments around the world are introducing various regulations for human-centric AI. In June 2022, Canada proposed the Artificial Intelligence and Data Act (AIDA), in which risk management and information disclosure regarding high-impact AI systems will be mandatory. These initiatives will generate new opportunities for managed service providers and help them further flourish their businesses.
  • The Government of Japan plans to invest 0.63 million USD towards a joint project between the Ministry of Health and Child Care (MoHCC) and WHO (World Health Organisation). This project will provide safe, timely, affordable Surgical, Obstetric, and Anaesthesia (SOA) care services in Manicaland and Matabeleland North Provinces. Further, it will strengthen the national Health Management Information Systems (HMIS) to allow effective decision-making.
  • Information management is critical to every organization's success and requires proper investment in these processes. Systems produced internally by the company will have their internal cost estimation, and systems available on the market will have different pricing and capabilities. Budgeting decisions for these managed services software can be challenging if clients are unwilling to spend appropriately.

Information Managed Services Market Trends

Data Backup and Recovery to Dominate the Market

  • On-premises data storage can become expensive, requiring new hardware like servers, modems, etc. By partnering with an MSP, the companies can focus on core business needs as they outsource their IT tasks to this dedicated team. With managed backup, an MSP proactively monitors facilities, data centers, and cloud storage to ensure everything runs smoothly.
  • According to a study by Accenture, 68% of business leaders feel their cybersecurity risks are increasing. Managed backup protects data from common cyber threats so that companies don't have to pause operations while scrambling to recover lost or stolen files if systems are infiltrated. For instance, if an organization's files are stolen and locked in a ransomware attack, they can quickly resume business operations using MSP's backup data instead of paying the ransom or trying to continue business as usual without data.
  • The healthcare and finance industries are the primary targets of hackers. 84% of hospitals and healthcare centers use cloud service for backup, analytics, and disaster recovery functions, and 76% of healthcare service providers are moving their existing IT infrastructure to the cloud.
  • March 2023 - Healthcare solutions company Advantus partnered with GE Health Care (GEHC) to deliver benefits to health systems and suppliers. GEHC will manage complete medical equipment in a healthcare facility - including ongoing maintenance, monitoring for and addressing recalls, disinfection, and distribution. This will help reduce costs and improve productivity. The program will also offer GE HealthCare's real-time location system technology that tracks and locates a provider's equipment so caregivers can spend less time searching for equipment and more time with patients.

Asia-Pacific to Witness the Highest Growth

  • Chinese businesses are adopting digital platforms to replace bureaucracy and give front-end staff direct access to the required tools and resources. That platform centralizes standard services, information, and capabilities to support decentralized decision-making. For instance, at Handu Group, a digital platform connects autonomous teams to internal and external factories using cloud-based supply-chain-management software. The platform allows external partners to produce goods on a requirement basis for HStyle but frees them up to serve other customers.
  • March 2023 - Menzies Aviation will use a new product developed by Wipro to transform its air cargo management services. This will help the aviation leader to improve business efficiencies, employee experience, and customer service through increased automation. The product will be rolled out in 5 locations, including Macau in China.
  • March 2023 - In India, Dr. Lal PathLabs appointed Kyndryl to manage its IT infrastructure stack, including the on-premises IT environment and cloud infrastructure across multiple hyper-scale cloud service providers. After adopting this service, Dr. Lal PathLabs concentrated on raising customer satisfaction while lowering call center workload spikes by a double-digit percentage.
  • March 2022 - Mizuho Financial Group, a Japanese firm, partnered up with Google to expedite the digitization of its retail banking services, thereby leaving behind the computer system difficulties that plagued it for months. This will provide insights to the finance company to analyze data about customer transactions conducted on its banking apps and at retail branches.

Information Managed Services Industry Overview

The managed information services market is highly consolidated and dominated by prominent managed information service providers. These MSPs sign contracts with various companies to help them with information technology software and services. As businesses shift to digital technologies, these MSPs have a wider scope of expansion. Some significant MSPs offering their services in this sector include Accenture, DELL Technologies Fujitsu, Cisco Systems Inc, Microsoft, and so on.

In March 2023, Indonesia-based Indosat Ooredoo Hutchison signed a contract with Tech Mahindra for IT services. Indosat current functionalities will be transformed into a new-age digital-first platform that enables seamless visibility and managed services across its entire IT stack from a single viewpoint. Indosat presently serves 102.2 million mobile subscribers. Through this partnership, Indosat will get the chance to grow its enterprise business along with IT-managed services.

In March 2023, Vanta, the management platform, introduced the Managed Service Provider Program, which offers security monitoring and automated compliance for managed service providers. The program features a multi-tenant management console, world-class partner support, and flexible billing integration. A dedicated team of experts has been formed to ensure partner success, including curated resources and training programs.

In November 2022, to help expand its services further, Entech MSP took private equity funding from Prospect Partners. The funding will allow Entech to acquire several Florida-based MSPs to build a state-wide managed services practice.

Additional Benefits:

  • The market estimate (ME) sheet in Excel format
  • 3 months of analyst support

TABLE OF CONTENTS

1 INTRODUCTION

  • 1.1 Study Assumptions
  • 1.2 Scope of the Study

2 RESEARCH METHODOLOGY

3 EXECUTIVE SUMMARY

4 MARKET DYNAMICS

  • 4.1 Market Overview
  • 4.2 Market Drivers
    • 4.2.1 Limited IT Budget of SMEs Leads to Outsourcing of IT Infrastructure
  • 4.3 Market Restraints
    • 4.3.1 Lack of Skilled Professionals
  • 4.4 Industry Attractiveness - Porter's Five Forces Analysis
    • 4.4.1 Threat of New Entrants
    • 4.4.2 Bargaining Power of Buyers/Consumers
    • 4.4.3 Bargaining Power of Suppliers
    • 4.4.4 Threat of Substitute Products
    • 4.4.5 Intensity of Competitive Rivalry

5 MARKET SEGMENTATION

  • 5.1 By Function
    • 5.1.1 Data Backup and Recovery
    • 5.1.2 Network Monitoring and Security
    • 5.1.3 Human Resource
    • 5.1.4 System Management
  • 5.2 By Deployment Mode
    • 5.2.1 On-premise
    • 5.2.2 Cloud
  • 5.3 By End-user Vertical
    • 5.3.1 Telecommunication and IT
    • 5.3.2 BFSI
    • 5.3.3 Retail
  • 5.4 Geography
    • 5.4.1 North America
      • 5.4.1.1 United States
      • 5.4.1.2 Canada
    • 5.4.2 Europe
      • 5.4.2.1 United Kingdom
      • 5.4.2.2 Germany
      • 5.4.2.3 France
    • 5.4.3 Asia
      • 5.4.3.1 China
      • 5.4.3.2 Japan
      • 5.4.3.3 Australia and New Zealand
    • 5.4.4 Latin America
      • 5.4.4.1 Mexico
      • 5.4.4.2 Brazil
    • 5.4.5 Middle East and Africa
      • 5.4.5.1 United Arab Emirates
      • 5.4.5.2 South Africa
      • 5.4.5.3 Rest of Middle East and Africa

6 COMPETITIVE LANDSCAPE

  • 6.1 Company Profiles
    • 6.1.1 Fujitsu Ltd
    • 6.1.2 Cisco Systems Inc.
    • 6.1.3 IBM Corporation
    • 6.1.4 Hewlett-Packard Enterprise
    • 6.1.5 Microsoft Corporation
    • 6.1.6 Dell Technologies Inc.
    • 6.1.7 Nokia Solutions and Networks
    • 6.1.8 Accenture PLC
    • 6.1.9 Rackspace Inc.
    • 6.1.10 Tata Consultancy Services Limited
    • 6.1.11 Wipro Ltd
    • 6.1.12 Deutsche Telekom AG

7 INVESTMENT ANALYSIS

8 MARKET OPPORTUNITIES AND FUTURE TRENDS