雲端工作流程：市場佔有率分析、產業趨勢與統計、成長預測（2025-2030 年）

Cloud Workflow - Market Share Analysis, Industry Trends & Statistics, Growth Forecasts (2025 - 2030)

出版日期: 2025年01月05日 | 出版商:

Mordor Intelligence | 英文 110 Pages | 商品交期: 2-3個工作天內

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簡介目錄

預測期內，雲端工作流程市場預計將以 17.5% 的複合年成長率成長。

主要亮點

中小型企業正迅速從傳統的內部部署解決方案遷移到雲端。由於小型、中型和大型企業以及大型企業選擇採用雲端基礎的工作流程解決方案，雲端基礎的工作流程解決方案市場正在見證越來越多的採用。
此外，政府機構擴大採用雲端服務來實現工作流程自動化、資料分析、提高生產力和增強效率，預計也將有助於市場的成長。
隨著企業尋求支援遠距工作，SaaS 解決方案的使用正在急劇增加。預計該行業還將受益於數位付款、網路購物和 OTT 串流服務的普及。
雲端工作流程市場正在大幅擴張。然而，安全雲的稀缺或缺失可能會限制市場的成長。此外，對數位轉型計劃的日益重視和人工智慧技術的採用等因素為市場提供了廣闊的前景。
由於 COVID-19 的爆發，許多企業被迫轉向全球遠端勞動力。隨著越來越多的企業從傳統工作流程轉向雲端工作流程解決方案，預計疫情期間和疫情後雲端工作流程市場將大幅成長。

雲端工作流程市場趨勢

擴大採用雲端基礎的解決方案將推動市場成長

由於最佳化企業業務的需求不斷增加，雲端工作流程市場正在快速成長。因此，越來越多的企業正在考慮轉型到現代雲端工作流程，以簡化業務流程並幫助經營團隊做出更有效的決策。傳統上，該過程是手動的，耗時、成本高且容易出錯。雲端工作流程解決方案使企業能夠實現流程自動化並提高生產力。
雲端運算隨著業務需求的變化而提供靈活性，提供根據需要縮減業務和儲存設施的能力。此外，計量收費的定價策略使大大小小的企業都能享受到雲端運算解決方案的優勢。
中小型企業正迅速從傳統的內部部署解決方案轉向雲端解決方案。隨著可以選擇在雲端上使用工作流程解決方案，雲端工作流程市場正在見證小型、中型和大型企業對雲端基礎的工作流程解決方案的採用的增加。
然而，科技在許多行業中變得越來越重要，包括BFSI、IT和通訊、零售和電子商務、政府和醫療保健。為了維持組織高效運轉，一些企業擴大採用雲端技術。
此外，隨著企業從傳統工作流程轉向基於雲端基礎的工作流程程序，它降低了企業內部IT系統的營運和維護成本，從而推動了雲端工作流程市場的成長。

北美預計將創下最大市場規模

北美佔據雲端工作流程市場的大部分佔有率。在雲端運算採用方面，北美是最具前瞻性的地區之一。形成了美國、加拿大等新興經濟體。此外，由於北美國家擴大採用最新技術、對數位轉型的投資不斷增加以及國內生產總值(GDP) 不斷擴大，北美佔據了最大的市場佔有率。
根據思科的一項調查，69% 的 IT 決策者支援將 BYOD 視為職場政策的真正關注點，因為它可以節省操作員的時間。在過去三年中，美國IT部門預計BYOD採用率將達到44.42%。隨著企業和職場的行動工作者，產生和管理的資料量也隨之增加。預計這將在預測期內推動雲端工作流程市場的成長。
美國和加拿大等該地區的國家正在快速創新。隨著企業擴大採用雲端運算以及市場競爭加劇，預計未來市場將進一步成長。由於工作流程管理技術的新採用、頂級公司進入該行業以及雲端服務的全球化，該地區預計將出現最大的市場規模。此外，該地區在技術部署及其應用方面也取得了長足的發展。
透過研究和開發，該地區的一些知名企業已經能夠進一步開發這項技術。谷歌推出了首個Google雲端平台 (GCP) 產品，為該地區用戶降低了谷歌雲端儲存不常存取、冷儲存類和近線儲存功能的價格。
美國的中小型企業 (SME) 通常有獨特的 IT 需求。他們通常需要強大的整合工具，但又不需要大型企業解決方案的複雜性。在這種情況下，雲端 ERP 是典型的 SaaS 解決方案：簡單、經濟實惠且高度擴充性。其旨在幫助中小型企業滿足不斷成長的業務需求並保持競爭力。

雲端工作流程產業概覽

由於 SAP SE、Pegasystems Inc.、IBM Corporation、Microsoft Corporation 和 Appian Corporation 等主要參與者的存在，雲端工作流程市場變得分散。公司透過合作、合併、收購、創新和投資來保持其在市場中的地位。

2023 年 1 月，CenTrak 推出了 WorkflowRT，這是一個可擴展的雲端基礎的平台，可自動化工作流程和通訊，減輕每個護理階段所需的手動文書工作負擔。團隊可以使用平台的內建報告監控關鍵患者流量資料，以發現異常或瓶頸。醫療機構已經證明，使用歷史分析來推動業務改善可以減少病患等待時間，增加病患互動時間，並提高員工和病患的滿意度。

2022 年 7 月，針對中小型企業 (SMB) 的領先會計、財務、人力資源和薪資解決方案提供商 Sage 宣布與微軟擴大合作夥伴關係。此次夥伴關係旨在將 Microsoft 365 和 Microsoft Teams 等 Microsoft 商業產品作為整合服務嵌入到 Sage 產品和 Sage 數位網路中。

其他福利

Excel 格式的市場預測 (ME) 表
3 個月的分析師支持

Key Highlights

SMEs are quickly moving their conventional on-premises solutions to the cloud. The market for cloud-based workflow solutions has seen an improvement in the use of cloud-based workflow solutions by SMEs and large businesses due to the option of adopting them.
Another factor anticipated to contribute to the market's growth is the rising use of cloud services by the government vertical to automate workflow processes, analyze data, increase productivity, and enhance efficiency.
As businesses want to support a remote workforce, there has been a surge in the use of SaaS solutions. The industry is also predicted to benefit from the usage of digital payment, online shopping, and OTT streaming services.
The market for cloud workflows has been expanding significantly. However, the scarcity of a secure cloud and the absence of a secure cloud may limit market expansion. In addition, factors including the growing emphasis on digital transformation projects and the adoption of AI technology provide the market with considerable prospects.
Many businesses were forced to switch to a globally remote workforce as a result of COVID-19's introduction. As more businesses switch from conventional workflow processes to cloud workflow solutions, the market for cloud workflow is predicted to soar both during and after the epidemic.

Cloud Workflow Market Trends

Growing Adoption of Cloud Based Solutions Drive the Market Growth

Because of the increased need for optimized corporate operations, the cloud workflow market is growing pace. Organizations are burdened with repetitive work procedures that reduce productivity and increase the time it takes to complete business operations; as a result, they are increasingly considering transforming modern cloud workflows to simplify business processes and assist management in making effective decisions. Processes were traditionally carried out manually, which took a long time and money and was prone to errors due to the manual work involved. Businesses can automate processes due to cloud workflow solutions, resulting in enhanced productivity.
Cloud computing offers enterprises flexibility when their requirements change and the ability to scale down operations and storage facilities as needed. Furthermore, the pay-per-use pricing strategy allows large organizations and SMEs to leverage cloud computing solutions benefits.
SMEs are rapidly moving from their traditional on-premises solutions to the cloud. With the choice of using workflow solutions on the cloud, the Cloud workflow market has witnessed an increase in the deployment of cloud-based workflow solutions by SMEs and large enterprises.
However, technology is becoming increasingly important in numerous industries, including BFSI, Telecommunications and IT, Retail and E-Commerce, Government, and Healthcare. Several businesses have been increasingly adopting cloud technologies to maintain effective organizational functioning.
Furthermore, when firms migrate from conventional workflow to cloud-based workflow procedures, the cost of operating and maintaining IT systems in a company is reduced, which propels the growth of the cloud workflow market.

North America is Expected to Register the Largest Market

North America considers a significant chunk of the cloud workflow market. It is one of the most forward-looking regions in terms of cloud adoption. It forms developed economies such as the United States and Canada. Besides, North America accounts for the largest market share due to the growing adoption of the latest technologies, growing investments in digital transformation, and expanding gross domestic product (GDP) in North American countries.
A survey by Cisco stated that 69% of the IT decision-makers support BYOD as a real interest in workplace policy as it saves operators time. In the United States' IT sector, it was anticipated that in the past three years, BYOD adoption saw 44.42%. With the expanding number of mobile workers in businesses and workplaces, there has been a consequent increase in the data generated and managed. This will encourage the cloud workflow market's growth over the forecast period.
Countries in the region, such as America and Canada, are quickly advancing in technological transformation. The expanding adoption of cloud computing amongst companies and mounting competition are anticipated to propel the market. It is expected to hold the highest market size due to the new selection of workflow management technology, the residence of top players, and the globalization of cloud services in the region. Furthermore, this region is significantly developed regarding technologies and their application deployments.
Through research and development, some of the notable players in the region have been able to further the technology. Google inaugurated its first Google Cloud Platform (GCP) field in Canada, with decreased rates for Google Cloud Storage infrequent access and cold storage classes and its nearline storage features for users in the region.
Small and mid-size enterprises (SMEs) in the US often have IT requirements that are unique in themselves. In most cases, they require powerful, integrated tools without the complexity of larger corporations' solutions. In such instances, cloud ERP is a classic SaaS solution that is simple, affordable, and scalable. It is designed to meet SMEs' growing business needs and retain their competitiveness.

Cloud Workflow Industry Overview

The cloud workflow market is fragmented, owing to the presence of significant players such as SAP SE, Pegasystems Inc., IBM Corporation, Microsoft Corporation, and Appian Corporation, among others. The companies are making partnerships, mergers, acquisitions, innovations, and investments to retain their market position.

In January 2023, CenTrak launched WorkflowRT, a scalable, cloud-based platform that automates workflow and communications to lessen the load of manual paperwork necessary during each phase of clinical treatment. Teams may monitor crucial patient flow data using the platform's built-in reporting to spot anomalies or bottlenecks. Healthcare facilities have demonstrated decreased patient wait times, greater time spent with patients, and higher staff and patient satisfaction by utilizing historical analytics to encourage operational improvements.

In July 2022, Sage, one of the leading players in accounting, finance, human resources, and payroll solutions for small and medium-sized businesses (SMBs) announced an expanded partnership with Microsoft. The partnership aims to incorporate Microsoft Business Products, such as Microsoft 365 and Microsoft Teams, as integrated services in Sage products and the Sage Digital Network.

Additional Benefits:

The market estimate (ME) sheet in Excel format
3 months of analyst support

1 INTRODUCTION

1.1 Study Assumptions and Market Definition
1.2 Scope of the Study

2 RESEARCH METHODOLOGY

3 EXECUTIVE SUMMARY

4 MARKET INSIGHTS

4.1 Market Overview
4.2 Industry Attractiveness - Porter's Five Forces Analysis
- 4.2.1 Bargaining Power of Suppliers
- 4.2.2 Bargaining Power of Consumers
- 4.2.3 Threat of New Entrants
- 4.2.4 Threat of Substitutes
- 4.2.5 Intensity of Competitive Rivalry
4.3 Industry Value Chain Analysis
4.4 Impact of COVID-19 on the Market

5 MARKET DYNAMICS

5.1 Market Drivers
- 5.1.1 Growing Adoption of Cloud
- 5.1.2 Increased Adoption of Cloud-Based Workflows Among SMEs
5.2 Market Restraints
- 5.2.1 Absence of Secure Cloud

6 MARKET SEGMENTATION

6.1 By Cloud Type
- 6.1.1 Public Cloud
- 6.1.2 Private Cloud
- 6.1.3 Hybrid Cloud
6.2 By Organization Size
- 6.2.1 Small and Medium-Sized Enterprises (SMEs)
- 6.2.2 Large Enterprises
6.3 By End-User Vertical
- 6.3.1 BFSI
- 6.3.2 Telecommunications and IT
- 6.3.3 Retail and E-Commerce
- 6.3.4 Government
- 6.3.5 Healthcare
- 6.3.6 Other End-user Verticals
6.4 By Geography
- 6.4.1 North America
- 6.4.2 Europe
- 6.4.3 Asia-Pacific
- 6.4.4 Latin America
- 6.4.5 Middle East and Africa

7 COMPETITIVE LANDSCAPE

7.1 Company Profiles
- 7.1.1 SAP SE
- 7.1.2 Pegasystems Inc.
- 7.1.3 IBM Corporation
- 7.1.4 Microsoft Corporation
- 7.1.5 Appian Corporation
- 7.1.6 Ricoh Company Ltd
- 7.1.7 Micro Focus International PLC
- 7.1.8 K2 Software Inc.
- 7.1.9 Nintex UK Ltd
- 7.1.10 Viavi Solutions
- 7.1.11 BP Logix Inc.
- 7.1.12 Kissflow Inc.
- 7.1.13 Cavintek Software Private Limited
- 7.1.14 Integrify Inc.