市場調查報告書
商品編碼
1603494
餐旅宿機器人市場規模、佔有率、成長分析,按類型、應用、地區分類 - 產業預測,2024-2031年Hospitality Robots Market Size, Share, Growth Analysis, By Type (Front Desk Robots, Delivery Robots), By Application (Hotels & Restaurants, Travel & Tourism), By Region - Industry Forecast 2024-2031 |
2022年全球餐旅宿機器人市場規模達到3億美元,預計從2023年的3.765億美元成長到2031年的23.169億美元,預測期間(2024-2031年)年複合成長率為25.5%。
餐旅宿業經歷重大轉型,餐旅宿機器人和自動機器的整合目的是增強各個方面的業務,包括客戶服務、客房服務、食品和飲料交付以及安全。隨著飯店和餐廳擴大部署人工智慧主導的聊天機器人和機器人助手,該行業採用機器人技術的主要原因是改善客戶體驗的需求。人工智慧、機器學習和物聯網等最尖端科技使機器人解決方案更加通用、緊湊、多功能且經濟高效。因此,這些機器人用來提高賓客互動的品質、培養品牌忠誠度並提高營運效率。目前機器人應用的範例包括行動引導機器人、清潔自動機、食品準備裝置、行李處理和安全解決方案。特別值得一提的是,Travel-mate Robotics 開發的自動跟隨主人的機器人手提箱等創新概念凸顯了機器人技術日益成長的效用。此外,行動技術促進了食品和飲料服務的無縫訂購,使機器人能夠接受請求、準備餐點並為顧客提供服務。飯店和餐廳的技術和機器人功能的融合不僅推動了創新,而且還不斷增加了對先進餐旅宿機器人的需求,供應商推出了尖端的解決方案來滿足不斷變化的消費者期望。
Global Hospitality Robots Market size was valued at USD 300 million in 2022 and is poised to grow from USD 376.5 million in 2023 to USD 2316.9 million by 2031, growing at a CAGR of 25.5% during the forecast period (2024-2031).
The hospitality industry is witnessing a significant transformation with the integration of hospitality robots-self-operating machines designed to enhance various operational facets, including customer service, housekeeping, food and beverage delivery, and security. The adoption of robotics within this sector is predominantly fueled by the demand for improved customer experiences, as hotels and restaurants increasingly deploy AI-driven chatbots and robot assistants. Cutting-edge technologies such as artificial intelligence, machine learning, and the Internet of Things have rendered robotic solutions more versatile, compact, multifunctional, and cost-effective. Consequently, these robots are being embraced to elevate the quality of guest interactions, foster brand loyalty, and enhance operational efficiency. Examples of current robotic applications include mobile guidance robots, cleaning automata, food preparation units, and solutions for luggage handling and security. Notably, innovative ideas such as a robotic suitcase created by Travel-mate Robotics that autonomously follows its owner highlight the expanding utility of robotics. Additionally, mobile technology facilitates seamless ordering for food and beverage services, allowing robots to accept requests, prepare meals, and serve customers. This fusion of technology and robotic capabilities across hotels and restaurants is not only driving innovation but also escalating the demand for advanced hospitality robots, compelling vendors to introduce cutting-edge solutions that cater to evolving consumer expectations.
Top-down and bottom-up approaches were used to estimate and validate the size of the Global Hospitality Robots market and to estimate the size of various other dependent submarkets. The research methodology used to estimate the market size includes the following details: The key players in the market were identified through secondary research, and their market shares in the respective regions were determined through primary and secondary research. This entire procedure includes the study of the annual and financial reports of the top market players and extensive interviews for key insights from industry leaders such as CEOs, VPs, directors, and marketing executives. All percentage shares split, and breakdowns were determined using secondary sources and verified through Primary sources. All possible parameters that affect the markets covered in this research study have been accounted for, viewed in extensive detail, verified through primary research, and analyzed to get the final quantitative and qualitative data.
Global Hospitality Robots Market Segmental Analysis
Global Hospitality Robots Market is segmented by Type, Application and region. Based on Type, the market is segmented into Front Desk Robots, Delivery Robots, Cleaning Robots, and Others. Based on application, the market is segmented into, Hotels & Restaurants, Travel & Tourism. Based on region, the market is segmented into North America, Europe, Asia Pacific, Latin America and Middle East & and Africa.
Driver of the Global Hospitality Robots Market
The global hospitality robots market is experiencing substantial growth, primarily driven by the rising demand for enhanced productivity and efficiency within the industry. As competition intensifies, hospitality providers are increasingly investing in technologies to elevate customer experiences, acknowledging that meeting guest expectations is crucial for sustaining revenue. To achieve this, many hotels and restaurants are incorporating robots to handle repetitive tasks such as room cleaning and customer service, allowing staff to concentrate on more complex and personalized interactions. Furthermore, advancements in robotics, artificial intelligence, and machine learning have significantly improved the capabilities and reliability of these robots, further motivating their adoption across various segments of the hospitality sector.
Restraints in the Global Hospitality Robots Market
Despite the growing popularity of hospitality robots due to their efficiency and advanced technology, several limitations hinder their widespread adoption. The current generation of these robots often performs only specific tasks, which restricts their functionality. They lack the emotional intelligence and problem-solving capabilities inherent in humans, making it challenging for them to navigate unexpected or complex situations effectively. This gap can lead to subpar customer service experiences when intricate issues arise. Additionally, the rapid integration of robotics in the hospitality sector raises concerns regarding potential job losses for low-skilled workers in areas like housekeeping and food service, as automation may displace human roles rather than enhance them.
Market Trends of the Global Hospitality Robots Market
The Global Hospitality Robots market is witnessing a significant trend towards increased integration of robotic solutions as customer comfort with technology expands. With guests increasingly receptive to engaging with robots for functions like check-in, concierge services, and entertainment, hospitality businesses are recognizing the need to innovate in order to meet the expectations of a tech-savvy clientele. This shift not only enhances operational efficiency but also elevates guest experiences, prompting hotels and restaurants to invest in advanced robotics. Consequently, this growing demand is expected to drive substantial growth in the market, reshaping the future landscape of the hospitality industry.