市場調查報告書
商品編碼
1551283
到 2030 年業務流程自動化市場預測:按類型、部署類型、業務功能、組織規模、最終用戶和區域進行的全球分析Business Process Automation Market Forecasts to 2030 - Global Analysis By Type (Solutions, Services), Deployment Type, Business Function, Organization Size, End User and By Geography |
根據Stratistics MRC預測,2024年全球業務流程自動化市場規模將達166億美元,預計2030年將達到369億美元,預測期內複合年成長率為14.2%。
業務流程自動化 (BPA) 是一種用於簡化和自動化重複性手動業務任務和流程的技術。透過實施 BPA,公司旨在提高效率、降低營運成本並最大限度地減少錯誤。這包括整合軟體工具和系統來管理工作流程、自動化日常業務並促進部門之間的無縫資料交換。 BPA 使企業能夠透過最佳化日常功能並確保一致和可靠的結果來專注於策略活動。
根據 Smartsheet 報告,69% 的員工表示自動化減少了時間浪費,59% 的員工表示,如果重複性任務自動化,他們每週會花費 6 小時或更多的時間。
提高業務效率
透過自動化日常和重複性任務,公司可以顯著提高生產力並降低營運成本。這些解決方案簡化了工作流程,最大限度地減少人為錯誤,並減少處理時間,從而加快決策速度並改善服務交付。這些效率提升使公司能夠更有效地分配資源、專注於策略舉措並提高整體業務績效。這種對業務改善的需求正在刺激市場需求的擴大。
資料品質問題
市場上的資料品質問題會嚴重影響業務效率。不準確或不一致的資料會導致自動化結果有缺陷,從而資料錯誤和效率低下。此類問題可能會擾亂工作流程、降低流程可靠性並增加營運成本。此外,糟糕的資料品質會影響決策和策略規劃,最終降低您的投資價值。強大的資料管理實踐對於減輕這些負面影響和最佳化效益至關重要。
技術進步
技術進步正在推動市場的顯著成長。技術創新正在增強我們解決方案的能力。這些技術可實現更高程度的自動化、提高準確性並促進即時決策。此外,雲端處理和整合工具的進步正在簡化實施和擴充性。隨著技術的發展,這些解決方案不斷提高效率、降低成本和更敏捷的業務運作。
缺乏熟練人才
市場上缺乏熟練人才可能會嚴重阻礙進展和效率。如果沒有專業知識,組織將難以實施、管理和最佳化解決方案,這可能會導致效能不佳和錯誤增加。這些技能差距可能會導致培訓和諮詢服務成本增加,並減慢自動化計劃的速度。此外,技術利用不足會抑制創新、降低整體投資收益並影響企業競爭力。
隨著組織尋求適應遠距工作和數位轉型,COVID-19 大流行加速了業務流程自動化 (BPA) 的採用。這場危機凸顯了對高效且可擴展的解決方案的需求,以應對中斷並確保連續性。 BPA 幫助公司簡化業務、減少體力勞動並增強遠端協作。然而,疫情也暴露了一些挑戰,例如需要強大的網路安全,以及在沒有足夠的基礎設施和熟練人才的情況下實現自動化的難度。
預計在預測期內,財務和會計領域將是最大的。
預計在預測期內,金融和會計行業將是最大的。這些解決方案簡化了申請、費用管理和財務報告等流程,減少了人為錯誤和處理時間。自動化提高了準確性、合規性和資料整合,從而實現更有效率的財務業務。此外,它還提供即時見解和分析,從而實現更好的財務決策和策略規劃。
預計通訊業在預測期內的複合年成長率最高
預計通訊業在預測期內的複合年成長率最高。這些解決方案簡化了客戶服務、收費和網路管理等流程,提高了效率並減少了人工工作量。自動化可協助電信業者管理大量資料、確保合規性並縮短回應時間。整合人工智慧和機器學習等先進技術將提高網路可靠性,並提高競爭激烈的通訊行業的營運可擴展性。
預計北美在預測期內將佔據最大的市場佔有率。各行業的組織正在採用解決方案來簡化工作流程、提高生產力並降低成本。領先技術提供商的存在和對數位轉型的關注正在促進市場擴張。此外,北美對創新的關注和新興技術的高採用率支持了解決方案的持續發展和採用。
預計亞太地區在預測期內將維持最高的複合年成長率。工業機器人的使用呈指數級成長,以自動化汽車、醫療保健、農業、食品和飲料以及加工等行業的關鍵且耗時的任務。人工智慧(AI)和機器學習(ML)技術的融合正在為市場創造新的機會。此外,政府的支持措施和對現代化的日益關注正在進一步加速該地區的採用。
According to Stratistics MRC, the Global Business Process Automation Market is accounted for $16.6 billion in 2024 and is expected to reach $36.9 billion by 2030 growing at a CAGR of 14.2% during the forecast period. Business Process Automation (BPA) is the use of technology to streamline and automate repetitive, manual business tasks and processes. By implementing BPA, organizations aim to enhance efficiency, reduce operational costs, and minimize errors. This involves the integration of software tools and systems to manage workflows, automate routine tasks, and facilitate seamless data exchange across various departments. BPA enables businesses to focus on strategic activities by optimizing routine functions and ensuring consistent, reliable outcomes.
According to a report by Smartsheet, 69% of the employees have reported that automation reduces the wastage of time and 59% of the employees believe that they would have more than six spare hours per week if repetitive jobs were automated.
Increased operational efficiency
By automating routine and repetitive tasks, businesses can significantly enhance productivity and reduce operational costs. These solutions streamline workflows, minimize human error, and accelerate processing times, leading to faster decision-making and improved service delivery. This efficiency boost allows organizations to allocate resources more effectively, focus on strategic initiatives, and achieve better overall performance. The growing demand for the market is fueled by the need for these operational gains.
Data quality issues
Data quality issues in the market can severely impact operational effectiveness. Inaccurate or inconsistent data can lead to flawed automation outcomes, causing errors and inefficiencies. These problems can disrupt workflows, undermine process reliability, and result in increased operational costs. Furthermore, poor data quality can compromise decision-making and strategic planning, ultimately diminishing the value of investments. Ensuring robust data management practices is essential to mitigate these negative effects and optimize benefits.
Advancements in technology
Advancements in technology are driving significant growth in the market. Innovations are enhancing the capabilities of solutions. These technologies enable more sophisticated automation, improve accuracy, and facilitate real-time decision-making. Additionally, advancements in cloud computing and integration tools are streamlining implementation and scalability. As technology evolves, these solutions continue to offer increased efficiency, reduced costs, and more agile business operations.
Lack of skilled talent
A lack of skilled talent in the market can significantly hinder progress and effectiveness. Without expertise, organizations may struggle to implement, manage, and optimize the solutions, leading to suboptimal performance and increased errors. This skills gap can result in higher costs for training or consulting services and may delay automation projects. Additionally, the inability to fully leverage technology can impede innovation and reduce the overall return on investment, impacting business competitiveness.
The COVID-19 pandemic accelerated the adoption of Business Process Automation (BPA) as organizations sought to adapt to remote work and digital transformation. The crisis highlighted the need for efficient, scalable solutions to handle disruptions and ensure continuity. BPA helped businesses streamline operations, reduce manual tasks, and enhance remote collaboration. However, the pandemic also exposed challenges, such as the need for robust cybersecurity and the difficulty of implementing automation without adequate infrastructure and skilled talent.
The finance and accounting segment is expected to be the largest during the forecast period
The finance and accounting is expected to be the largest during the forecast period. These solutions streamline processes such as invoicing, expense management, and financial reporting, reducing manual errors and processing times. Automation enhances accuracy, compliance, and data integration, leading to more efficient financial operations. Additionally, it provides real-time insights and analytics, enabling better financial decision-making and strategic planning.
The telecommunications segment is expected to have the highest CAGR during the forecast period
The telecommunications segment is expected to have the highest CAGR during the forecast period. These solutions streamline processes like customer service, billing, and network management, enhancing efficiency and reducing manual intervention. Automation helps telecom companies manage vast amounts of data, ensure compliance, and accelerate response times. By integrating advanced technologies, such as AI and machine learning, it enhances network reliability, and operational scalability in the competitive telecom sector.
North America is projected to hold the largest market share during the forecast period. Organizations across various sectors are adopting solutions to streamline workflows, enhance productivity, and reduce costs. The presence of major technology providers and a strong emphasis on digital transformation contribute to the market's expansion. Additionally, North America's focus on innovation and high adoption rates of emerging technologies support the continuous evolution and adoption of solutions.
Asia Pacific is projected to hold the highest CAGR over the forecast period. The use of industrial robots has increased exponentially in industries like automotive, healthcare, agriculture, food & beverage, and processing to automate critical and time-consuming tasks. The integration of artificial intelligence (AI) and machine learning (ML) technologies is creating new opportunities in the market. Additionally, supportive government initiatives and a growing focus on modernization are further accelerating adoption across the region.
Key players in the market
Some of the key players in Business Process Automation market include IBM, Pegasystems, Blue Prism, UiPath, Nintex, Microsoft, Oracle, SAP, Appian, ServiceNow, WorkFusion, Zebra Technologies, AgilePoint, TIBCO Software, Zoho Corporation, K2 Software and Kovair Software.
In July 2024, Pegasystems Inc announced its partnership with Blackbuck Education Pvt Ltd, a leading EdTech organization specializing in technology education that prepares graduating students for successful integration into the corporate sector. The partnership is aimed at introducing a cutting-edge post-graduate program in Digital Process Automation (DPA).
In June 2024, Zebra Technologies Corporation today announced new enterprise mobile computing and intelligent automation solutions designed to enable an agile, resilient supply chain with the power of a connected workforce.
Note: Tables for North America, Europe, APAC, South America, and Middle East & Africa Regions are also represented in the same manner as above.