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歐洲隊列管理系統市場預測至 2030 年 - 區域分析 - 按類型、組件和應用
市場調查報告書
商品編碼
1494385

歐洲隊列管理系統市場預測至 2030 年 - 區域分析 - 按類型、組件和應用

Europe Queue Management System Market Forecast to 2030 - Regional Analysis - By Type, Component, and Application
出版日期: | 出版商: The Insight Partners | 英文 81 Pages | 訂單完成後即時交付

價格

2022年歐洲排隊管理系統市場價值為1.2797億美元，預計2030年將達到2.0065億美元；預計2022年至2030年複合年成長率為5.8%。

在隊列管理系統中實施人工智慧推動歐洲隊列管理系統市場

客戶對時間的期望不斷提高，影響服務提供者採用佇列管理系統。最常見的客戶投訴包括銀行、零售商店、機場、醫院和其他公共場所排長隊，尤其是在高峰時段或假日。為了獲得公共設施的服務，消費者往往不耐煩、壓力重重，需要排隊等候。此外，據世界衛生組織稱，老年人口比例預計將從2015年的12%增加到2050年的22%。因此，醫療機構的長隊對他們來說可能是一種身體負擔，這就產生了對基於人工智慧的隊列管理軟體的需求。

使用基於人工智慧的隊列管理系統支援醫療保健和其他設施解決客戶的問題。基於人工智慧的隊列管理系統利用人工智慧來最大限度地減少等待時間、管理隊列並改善患者體驗。它使用即時資料來預測客戶流量並透過為客戶提供無縫且無憂的體驗來相應地分配資源。基於人工智慧的隊列管理系統有助於減少客戶的挫折感並提高客戶的整體滿意度。它能夠即時監控客流量和排隊長度，為企業主提供準確的資料以做出明智的決策。因此，基於人工智慧的隊列管理系統的實施可能會在預測期內為市場參與者帶來一些成長機會。

歐洲排隊管理系統市場概況

歐洲國家技術先進，德國、英國、法國、西班牙、義大利和俄羅斯先進技術的採用率很高。根據荷蘭外交部統計，2021年歐洲各類企業使用AI技術的比例僅8%，到2023年1月幾乎加倍。交易。先進技術的持續採用鼓勵市場參與者在隊列管理系統中實施人工智慧技術，以提高客戶滿意度。人工智慧佇列管理系統可以為客戶提供重要的自助服務選項，包括線上預約、報到亭和虛擬排隊。這些減少了等待時間並改善了客戶體驗，預計這將在預測期內增加對隊列管理系統的需求。

歐洲隊列管理系統市場收入及 2030 年預測（百萬美元）

歐洲隊列管理系統市場細分

歐洲隊列管理系統市場根據類型、組件、應用程式和國家/地區進行細分。

根據類型，歐洲排隊管理系統市場分為虛擬排隊和線性排隊。 2022 年，虛擬排隊細分市場將佔更大佔有率。

按組件分類，歐洲隊列管理系統市場分為解決方案和服務。 2022 年，解決方案領域將佔據更大佔有率。

按應用分類，歐洲隊列管理系統市場分為 BFSI、醫院、零售店、公用事業服務提供者以及機場、餐廳、政府辦公室等。 BFSI 細分市場在 2022 年佔據最大佔有率。

根據國家/地區，歐洲隊列管理系統市場分為法國、德國、英國、義大利、俄羅斯和歐洲其他地區。 2022 年，德國在歐洲排隊管理系統市場佔據主導地位。

Q-MATIC Group AB、Qminder Ltd、Q-nomy Inc、Aurionpro Solutions Ltd、Advantech Co Ltd 和 AKIS Technologies UAB 是歐洲隊列管理系統市場上的一些領先公司。

目錄

第 1 章：簡介

第 2 章：執行摘要

  • 重要見解
  • 市場吸引力

第 3 章：研究方法

  • 覆蓋範圍
  • 二次研究
  • 初步研究

第 4 章：歐洲排隊管理系統市場格局

  • 概述
  • 生態系分析
    • 價值鏈供應商名單：

第 5 章：歐洲隊列管理系統市場 - 主要產業動態

  • 促進要素
    • 各行業日益重視提升服務品質
    • 醫療保健產業的需求不斷增加
    • 提高管理客戶流量和留住客戶的採用率
  • 市場限制
    • 全球電子商務的巨大成長
    • BFSI 部門行動應用程式的演變
  • 市場機會
    • 在排隊管理系統中實施人工智慧
  • 未來的趨勢
    • 虛擬排隊系統的需求不斷增加
  • 促進因素和限制的影響：

第 6 章：隊列管理系統市場 - 歐洲市場分析

  • 歐洲排隊管理系統市場收入，2022 - 2030
  • 歐洲排隊管理系統市場預測與分析

第 7 章：歐洲排隊管理系統市場分析 - 類型

  • 虛擬排隊
    • 概述
    • 虛擬排隊市場收入與 2030 年預測
  • 線性排隊
    • 概述
    • 線性排隊市場收入與 2030 年預測

第 8 章：歐洲排隊管理系統市場分析 - 元件

  • 解決方案
    • 概述
    • 2030 年解決方案市場收入與預測
  • 服務
    • 概述
    • 2030 年服務市場收入與預測

第 9 章：歐洲排隊管理系統市場分析 - 應用

  • BFSI
    • 概述
    • BFSI 市場收入與 2030 年預測
  • 醫院
    • 概述
    • 到 2030 年醫院市場收入和預測
  • 零售點
    • 概述
    • 零售店市場收入與 2030 年預測
  • 公用事業服務提供者和機場
    • 概述
    • 公用事業服務提供者及機場市場收入及 2030 年預測
  • 餐廳
    • 概述
    • 2030 年餐廳市場收入與預測
  • 政府機關
    • 概述
    • 政府辦公大樓市場收入和 2030 年預測
  • 其他
    • 概述
    • 其他市場收入和 2030 年預測

第 10 章：歐洲排隊管理系統市場 - 國家分析

  • 法國
  • 德國
  • 英國
  • 義大利
  • 俄羅斯
  • 歐洲其他地區

第 11 章：競爭格局

  • 關鍵參與者的熱圖分析
  • 公司定位與專注

第 12 章：排隊管理系統市場產業格局

  • 概述
  • 市場主動性
  • 產品開發

第 13 章：公司簡介

  • Q-MATIC Group AB
  • Qminder Ltd
  • Q-nomy Inc
  • Aurionpro Solutions Ltd
  • Advantech Co Ltd
  • AKIS Technologies UAB

第 14 章：附錄

Product Code: TIPRE00012201

The Europe queue management system market was valued at US$ 127.97 million in 2022 and is expected to reach US$ 200.65 million by 2030; it is estimated to grow at a CAGR of 5.8% from 2022 to 2030.

Implementing Artificial Intelligence in Queue Management System Drives Europe Queue Management System Market

The rise in customer expectations associated with their time influences service providers to adopt queue management systems. The most common customer complaints include long queues at banks, retail stores, airports, hospitals, and other public places, especially during peak hours or holidays. In order to access services in public facilities, consumers are often impatient and stressed and progress through queues. Moreover, according to the World Health Organization, the proportion of the geriatric population is expected to increase from 12% in 2015 to 22% by 2050. Older people suffering from cardiovascular disease, osteoporosis, and dementia require frequent visits to hospitals. Hence, long queues at medical facilities can be a physical burden to them, which generates the demand for AI-based queue management software.

The use of an AI-based queue management system supports healthcare and other facilities to solve their customer's problems. An AI-based queue management system leverages artificial intelligence to minimize wait times, manage queues, and improve patient experience. It uses real-time data to predict customer traffic and allocate resources accordingly by providing customers with a seamless and hassle-free experience. AI-based queue management systems help reduce customer frustration and improve overall customer's satisfaction. It is capable of monitoring customer traffic and queue length in real time, providing business owners with accurate data to make informed decisions. Thus, the implementation of AI-based queue management systems is likely to generate several growth opportunities for the market players during the forecast period.

Europe Queue Management System Market Overview

European countries are technologically advanced, owing to the high adoption rate of advanced technologies in Germany, the UK, France, Spain, Italy, and Russia. According to the Netherlands Ministry of Foreign Affairs, the AI technology used by various enterprises in Europe was only 8% in 2021, which has almost doubled by January 2023. In a few industries, 75% of enterprises use AI technology to manage their day-to-day transactions. The growing adoption of advanced technology encourages market players to implement AI technology in queue management systems to improve customer satisfaction. AI queue management systems can offer significant self-service options to customers, including online appointments, check-in kiosks, and virtual queuing. These reduce wait times and improve customer experience, which is expected to boost the demand for queue management systems during the forecast period.

Europe Queue Management System Market Revenue and Forecast to 2030 (US$ Million)

Europe Queue Management System Market Segmentation

The Europe queue management system market is segmented based on type, component, application, and country.

Based on type, the Europe queue management system market is bifurcated into virtual queuing and linear queuing. The virtual queuing segment held a larger share in 2022.

By component, the Europe queue management system market is bifurcated into solution and services. The solution segment held a larger share in 2022.

By application, the Europe queue management system market is segmented into BFSI, hospitals, retail outlets, utility service providers and airports, restaurants, government offices, and others. The BFSI segment held the largest share in 2022.

Based on country, the Europe queue management system market is segmented into France, Germany, the UK, Italy, Russia, and the Rest of Europe. Germany dominated the Europe queue management system market in 2022.

Q-MATIC Group AB, Qminder Ltd, Q-nomy Inc, Aurionpro Solutions Ltd, Advantech Co Ltd, and AKIS Technologies UAB are some of the leading companies operating in the Europe queue management system market.

Table Of Contents

1. Introduction

  • 1.1 The Insight Partners Research Report Guidance
  • 1.2 Market Segmentation

2. Executive Summary

  • 2.1 Key Insights
  • 2.2 Market Attractiveness

3. Research Methodology

  • 3.1 Coverage
  • 3.2 Secondary Research
  • 3.3 Primary Research

4. Europe Queue Management System Market Landscape

  • 4.1 Overview
  • 4.2 Ecosystem Analysis
    • 4.2.1 List of Vendors in Value Chain:

5. Europe Queue Management System Market - Key Industry Dynamics

  • 5.1 Drivers
    • 5.1.1 Rising Focus on Service Quality Enhancement in Various Sectors
    • 5.1.2 Increasing Demand in Healthcare Sector
    • 5.1.3 Increasing Adoption to Manage Customer Traffic and Retain Customers
  • 5.2 Market Restraints
    • 5.2.1 Tremendous Growth in E-commerce Worldwide
    • 5.2.2 Evolution of Mobile Apps by BFSI Sector
  • 5.3 Market Opportunities
    • 5.3.1 Implementing Artificial Intelligence in Queue Management System
  • 5.4 Future Trends
    • 5.4.1 Escalating Demand for Virtual Queue System
  • 5.5 Impact of Drivers and Restraints:

6. Queue Management System Market - Europe Market Analysis

  • 6.1 Europe Queue Management System Market Revenue (US$ Million), 2022 - 2030
  • 6.2 Europe Queue Management System Market Forecast and Analysis

7. Europe Queue Management System Market Analysis - Type

  • 7.1 Virtual Queuing
    • 7.1.1 Overview
    • 7.1.2 Virtual Queuing Market Revenue and Forecasts to 2030 (US$ Million)
  • 7.2 Linear Queuing
    • 7.2.1 Overview
    • 7.2.2 Linear Queuing Market Revenue and Forecasts to 2030 (US$ Million)

8. Europe Queue Management System Market Analysis - Component

  • 8.1 Solution
    • 8.1.1 Overview
    • 8.1.2 Solution Market Revenue and Forecasts to 2030 (US$ Million)
  • 8.2 Services
    • 8.2.1 Overview
    • 8.2.2 Services Market Revenue and Forecasts to 2030 (US$ Million)

9. Europe Queue Management System Market Analysis - Application

  • 9.1 BFSI
    • 9.1.1 Overview
    • 9.1.2 BFSI Market Revenue and Forecasts to 2030 (US$ Million)
  • 9.2 Hospitals
    • 9.2.1 Overview
    • 9.2.2 Hospitals Market Revenue and Forecasts to 2030 (US$ Million)
  • 9.3 Retail Outlets
    • 9.3.1 Overview
    • 9.3.2 Retail Outlets Market Revenue and Forecasts to 2030 (US$ Million)
  • 9.4 Utility Service Providers and Airports
    • 9.4.1 Overview
    • 9.4.2 Utility Service Providers and Airports Market Revenue and Forecasts to 2030 (US$ Million)
  • 9.5 Restaurants
    • 9.5.1 Overview
    • 9.5.2 Restaurants Market Revenue and Forecasts to 2030 (US$ Million)
  • 9.6 Government Offices
    • 9.6.1 Overview
    • 9.6.2 Government Offices Market Revenue and Forecasts to 2030 (US$ Million)
  • 9.7 Others
    • 9.7.1 Overview
    • 9.7.2 Others Market Revenue and Forecasts to 2030 (US$ Million)

10. Europe Queue Management System Market - Country Analysis

  • 10.1 Overview
    • 10.1.1 Europe Queue Management System Market Revenue and Forecasts and Analysis - By Countries
      • 10.1.1.1 France: Europe Queue Management System Market Revenue and Forecasts to 2030 (US$ Mn)
        • 10.1.1.1.1 France: Europe Queue Management System Market Breakdown by Type
        • 10.1.1.1.2 France: Europe Queue Management System Market Breakdown by Component
        • 10.1.1.1.3 France: Europe Queue Management System Market Breakdown by Application
      • 10.1.1.2 Germany: Europe Queue Management System Market Revenue and Forecasts to 2030 (US$ Mn)
        • 10.1.1.2.1 Germany: Europe Queue Management System Market Breakdown by Type
        • 10.1.1.2.2 Germany: Europe Queue Management System Market Breakdown by Component
        • 10.1.1.2.3 Germany: Europe Queue Management System Market Breakdown by Application
      • 10.1.1.3 UK: Europe Queue Management System Market Revenue and Forecasts to 2030 (US$ Mn)
        • 10.1.1.3.1 UK: Europe Queue Management System Market Breakdown by Type
        • 10.1.1.3.2 UK: Europe Queue Management System Market Breakdown by Component
        • 10.1.1.3.3 UK: Europe Queue Management System Market Breakdown by Application
      • 10.1.1.4 Italy: Europe Queue Management System Market Revenue and Forecasts to 2030 (US$ Mn)
        • 10.1.1.4.1 Italy: Europe Queue Management System Market Breakdown by Type
        • 10.1.1.4.2 Italy: Europe Queue Management System Market Breakdown by Component
        • 10.1.1.4.3 Italy: Europe Queue Management System Market Breakdown by Application
      • 10.1.1.5 Russia: Europe Queue Management System Market Revenue and Forecasts to 2030 (US$ Mn)
        • 10.1.1.5.1 Russia: Europe Queue Management System Market Breakdown by Type
        • 10.1.1.5.2 Russia: Europe Queue Management System Market Breakdown by Component
        • 10.1.1.5.3 Russia: Europe Queue Management System Market Breakdown by Application
      • 10.1.1.6 Rest of Europe: Europe Queue Management System Market Revenue and Forecasts to 2030 (US$ Mn)
        • 10.1.1.6.1 Rest of Europe: Europe Queue Management System Market Breakdown by Type
        • 10.1.1.6.2 Rest of Europe: Europe Queue Management System Market Breakdown by Component
        • 10.1.1.6.3 Rest of Europe: Europe Queue Management System Market Breakdown by Application

11. Competitive Landscape

  • 11.1 Heat Map Analysis By Key Players
  • 11.2 Company Positioning & Concentration

12. Queue Management System Market Industry Landscape

  • 12.1 Overview
  • 12.2 Market Initiative
  • 12.3 Product Development

13. Company Profiles

  • 13.1 Q-MATIC Group AB
    • 13.1.1 Key Facts
    • 13.1.2 Business Description
    • 13.1.3 Products and Services
    • 13.1.4 Financial Overview
    • 13.1.5 SWOT Analysis
    • 13.1.6 Key Developments
  • 13.2 Qminder Ltd
    • 13.2.1 Key Facts
    • 13.2.2 Business Description
    • 13.2.3 Products and Services
    • 13.2.4 Financial Overview
    • 13.2.5 SWOT Analysis
    • 13.2.6 Key Developments
  • 13.3 Q-nomy Inc
    • 13.3.1 Key Facts
    • 13.3.2 Business Description
    • 13.3.3 Products and Services
    • 13.3.4 Financial Overview
    • 13.3.5 SWOT Analysis
    • 13.3.6 Key Developments
  • 13.4 Aurionpro Solutions Ltd
    • 13.4.1 Key Facts
    • 13.4.2 Business Description
    • 13.4.3 Products and Services
    • 13.4.4 Financial Overview
    • 13.4.5 SWOT Analysis
    • 13.4.6 Key Developments
  • 13.5 Advantech Co Ltd
    • 13.5.1 Key Facts
    • 13.5.2 Business Description
    • 13.5.3 Products and Services
    • 13.5.4 Financial Overview
    • 13.5.5 SWOT Analysis
    • 13.5.6 Key Developments
  • 13.6 AKIS Technologies UAB
    • 13.6.1 Key Facts
    • 13.6.2 Business Description
    • 13.6.3 Products and Services
    • 13.6.4 Financial Overview
    • 13.6.5 SWOT Analysis
    • 13.6.6 Key Developments

14. Appendix

  • 14.1 Word Index

List Of Tables

  • Table 1. Europe Queue Management System Market Segmentation
  • Table 2. Europe Queue Management System Market Revenue and Forecasts to 2030 (US$ Million)
  • Table 3. Europe Queue Management System Market Revenue and Forecasts to 2030 (US$ Million) - Type
  • Table 4. Europe Queue Management System Market Revenue and Forecasts to 2030 (US$ Million) - Component
  • Table 5. Europe Queue Management System Market Revenue and Forecasts to 2030 (US$ Million) - Application
  • Table 6. Europe Queue Management System Market, by Country - Revenue and Forecast to 2030 (USD Million)
  • Table 7. France: Europe Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Type
  • Table 8. France: Europe Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Component
  • Table 9. France: Europe Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Application
  • Table 10. Germany: Europe Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Type
  • Table 11. Germany: Europe Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Component
  • Table 12. Germany: Europe Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Application
  • Table 13. UK: Europe Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Type
  • Table 14. UK: Europe Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Component
  • Table 15. UK: Europe Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Application
  • Table 16. Italy: Europe Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Type
  • Table 17. Italy: Europe Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Component
  • Table 18. Italy: Europe Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Application
  • Table 19. Russia: Europe Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Type
  • Table 20. Russia: Europe Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Component
  • Table 21. Russia: Europe Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Application
  • Table 22. Rest of Europe: Europe Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Type
  • Table 23. Rest of Europe: Europe Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Component
  • Table 24. Rest of Europe: Europe Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Application
  • Table 25. Company Positioning & Concentration
  • Table 26. List of Abbreviation

List Of Figures

  • Figure 1. Europe Queue Management System Market Segmentation, By Country
  • Figure 2. Ecosystem: Europe Queue Management System Market
  • Figure 3. Europe Queue Management System Market - Key Industry Dynamics
  • Figure 4. Impact Analysis of Drivers and Restraints
  • Figure 5. Europe Queue Management System Market Revenue (US$ Million), 2022 & 2030
  • Figure 6. Europe Queue Management System Market Share (%) - Type, 2022 and 2030
  • Figure 7. Virtual Queuing Market Revenue and Forecasts to 2030 (US$ Million)
  • Figure 8. Linear Queuing Market Revenue and Forecasts to 2030 (US$ Million)
  • Figure 9. Europe Queue Management System Market Share (%) - Component, 2022 and 2030
  • Figure 10. Solution Market Revenue and Forecasts to 2030 (US$ Million)
  • Figure 11. Services Market Revenue and Forecasts to 2030 (US$ Million)
  • Figure 12. Europe Queue Management System Market Share (%) - Application, 2022 and 2030
  • Figure 13. BFSI Market Revenue and Forecasts to 2030 (US$ Million)
  • Figure 14. Hospitals Market Revenue and Forecasts to 2030 (US$ Million)
  • Figure 15. Retail Outlets Market Revenue and Forecasts to 2030 (US$ Million)
  • Figure 16. Utility Service Providers and Airports Market Revenue and Forecasts to 2030 (US$ Million)
  • Figure 17. Restaurants Market Revenue and Forecasts to 2030 (US$ Million)
  • Figure 18. Government Offices Market Revenue and Forecasts to 2030 (US$ Million)
  • Figure 19. Others Market Revenue and Forecasts to 2030 (US$ Million)
  • Figure 20. Europe Queue Management System Market Breakdown by Key Countries, (2022) (US$ Million)
  • Figure 21. Europe Queue Management System Market Breakdown by Key Countries, 2022 and 2030 (%)
  • Figure 22. France: Europe Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn)
  • Figure 23. Germany: Europe Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn)
  • Figure 24. UK: Europe Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn)
  • Figure 25. Italy: Europe Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn)
  • Figure 26. Russia: Europe Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn)
  • Figure 27. Rest of Europe: Europe Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn)
  • Figure 28. Heat Map Analysis By Key Players