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市場調查報告書
商品編碼
1637699
北美 BFSI 市場到 2031 年的收入保證預測 - 區域分析 - 按組件(解決方案和服務)、部署(雲端和本地)和組織規模(大型企業和中小企業)North America Revenue Assurance for BFSI Market Forecast to 2031 - Regional Analysis - by Component (Solution and Services), Deployment (Cloud and On-Premise), and Organization Size (Large Enterprises and SMEs) |
2023年北美BFSI市場收入保證值為1.4683億美元,預計到2031年將達到3.4503億美元;預計2023年至2031年複合年成長率為11.3%。
複雜的銀行環境中對收入洩漏預防的需求不斷增加,推動了北美 BFSI 市場的收入保證
收入洩漏是指組織已賺取但尚未收回的金額。也就是說,來自客戶的資金已被處理,但由於各種原因並未記入公司帳戶。收入流失的原因之一是組織內部缺乏意識。
銀行關係變得越來越複雜,大多數企業客戶跨越多個地區、貨幣、公司和業務開展業務。客戶關係經理必須對客戶跨接觸點的參與情況有一致且綜合的看法,並對他們的行為有深入的洞察,才能有效地提供超個性化、專業化的定價方案和促銷活動。如果缺乏同理心和及時的討論,客戶的不和諧、不滿和程序效率低下就會增加,從而導致收入流失。低效率的計費和發票系統,加上容易出錯的申報流程,增加了收入流失的風險。收入流失最典型的原因包括定價不正確、退款問題、未開立發票交易、向同一客戶提供大量免費贈品、折扣計算錯誤、收費不足以及服務降級期間的不準確。它也可能是由於可避免的文書錯誤造成的,例如未發送發票、不準確的資料輸入、未追蹤的付款以及匯率造成的兌換損失。
銀行希望收入管理解決方案能為客戶提供透明度、改善客戶體驗並阻塞收入漏洞。能夠打破孤島並跨管道和接觸點整合資料的數位平台是旨在堵塞收入洩漏的金融機構/企業銀行的必備條件。許多銀行正在與可以安裝中間件解決方案的第三方提供者合作,以改善收入保證和客戶體驗。
BFSI 北美收入保證市場概述
各公司正在策略性地拓展北美業務,這增強了該地區 BFSI 市場的收入保證。例如,2023 年 10 月,全球領先的能源 SaaS 解決方案供應商 ESG 宣布策略性收購 Phidex,後者是定價、結算和收入保證軟體以及能源諮詢服務的尖端提供者。 ESG 為能源供應商提供全面的軟體平台,為英國和北美的市場、客戶、再生能源和資產基礎設施資料管理提供重要的解決方案。 ESG 的客戶群涵蓋300 多家領先能源公司,為全球超過4000 萬最終用戶提供服務,ESG 將SaaS 架構、適應性整合和持續創新與能源領域的豐富經驗相結合,使其成為全球採用最廣泛的軟體平台能源零售市場。同時,Phidex 專注於頂級資料和定價服務。 ESG 的這項策略收購可能會對BFSI 市場的收入保證產生重大影響,因為它將提供增強的分析工具和軟體解決方案,使能源公司能夠做出數據驅動的決策,這可能會對各行業產生連鎖反應,包括 BFSI。
北美 BFSI 市場收入保證及 2031 年預測(百萬美元)
BFSI 市場區隔的北美收入保證
BFSI 市場的北美收入保證分為組件、部署、組織規模和國家。
根據組件,BFSI 市場的北美收入保證分為解決方案和服務。 2023 年,解決方案領域將佔據更大的市場佔有率。
根據部署,BFSI 市場的北美收入保證分為雲端和本地。 2023 年,雲端細分市場將佔據更大的市場佔有率。
根據組織規模,北美 BFSI 市場的收入保證分為大型企業和中小企業。 2023年,大型企業細分市場佔據更大的市場佔有率。
按國家/地區分類,BFSI 市場的北美收入保證分為美國、加拿大和墨西哥。美國在 2023 年北美 BFSI 市場佔有率的收入保證中佔據主導地位。
Claptek Private Limited、Oracle Corp、Subex Ltd 和 SunTec Business Solutions 是北美 BFSI 市場收入保證領域的一些領先公司。
The North America revenue assurance for BFSI market was valued at US$ 146.83 million in 2023 and is expected to reach US$ 345.03 million by 2031; it is estimated to register a CAGR of 11.3% from 2023 to 2031.
Increasing Need for Revenue Leakage Prevention in Complex Banking Environment Fuels North America Revenue Assurance for BFSI Market
Revenue leakage is the amount of money an organization has earned but has not collected. That is, money from the clients is processed but not credited to the company's account for a variety of reasons. One of the causes of revenue leakage is the lack of awareness within an organization.
Banking relationships are becoming more complicated, with most corporate customers operating across several geographies, currencies, companies, and engagements. Relationship managers must have a consistent and consolidated view of client involvement across touchpoints, as well as sophisticated insights into their behavior, to effectively offer hyper-personalized, specialized pricing alternatives and promotions. In the absence of empathic and timely discussions, there is increased customer dissonance, unhappiness, and procedural inefficiencies, which result in revenue leakages. Inefficient billing and invoicing systems, coupled with error-prone reporting processes, increase the risk of revenue leakage. The most typical causes of revenue leakage include incorrect pricing, refund problems, unbilled transactions, numerous freebies to the same client, faults in the discount calculation, undercharging, and inaccuracies during service downgrades. It could also result from avoidable clerical errors such as unsent invoices, inaccurate data entry, untracked payments, and conversion loss owing to exchange rates.
Banks want a revenue management solution that provides transparency to clients, improves customer experience, and plugs revenue leaks. A digital platform that can break down silos and integrate data across channels and touchpoints is a must-have for financial institutions/corporate banks aiming to plug revenue leaks. Many banks are partnering with third-party providers who can install middleware solutions to improve revenue assurance and client experience.
North America Revenue Assurance for BFSI Market Overview
Companies are strategically expanding their businesses in North America, which is boosting the revenue assurance for BFSI market in the region. For instance, in October 2023, ESG-a prominent global player in energy SaaS Solutions-announced its strategic acquisition of Phidex, a cutting-edge provider of pricing, settlement, and revenue assurance software, as well as energy consultancy services. ESG offers a comprehensive software platform for energy providers, delivering essential solutions for market, customer, renewables, and asset infrastructure data management in both the UK and North America. With a client base encompassing over 300 leading energy companies and serving more than 40 million end users worldwide, ESG integrates a SaaS architecture, adaptable integration, and continuous innovation with extensive experience in the energy sector, making it the most widely adopted software platform in global energy retail markets. Meanwhile, Phidex specializes in top-tier data and pricing services. This strategic acquisition by ESG is likely to have a significant impact on the revenue assurance for BFSI market, as it will provide enhanced analytics tools and software solutions that empower energy companies to make data-driven decisions, which can have ripple effects across various industries, including BFSI.
North America Revenue Assurance for BFSI Market Revenue and Forecast to 2031 (US$ Million)
North America Revenue Assurance for BFSI Market Segmentation
The North America revenue assurance for BFSI market is categorized into component, deployment, organization size, and country.
Based on component, the North America revenue assurance for BFSI market is bifurcated into solution and services. The solution segment held a larger market share in 2023.
Based on deployment, the North America revenue assurance for BFSI market is bifurcated into cloud and on-premise. The cloud segment held a larger market share in 2023.
Based on organization size, the North America revenue assurance for BFSI market is bifurcated into large enterprises and SMEs. The large enterprises segment held a larger market share in 2023.
By country, the North America revenue assurance for BFSI market is segmented into the US, Canada, and Mexico. The US dominated the North America revenue assurance for BFSI market share in 2023.
Claptek Private Limited, Oracle Corp, Subex Ltd, and SunTec Business Solutions are some of the leading companies operating in the North America revenue assurance for BFSI market.