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市場調查報告書
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1703326

醫療保健供應鏈 BPO 市場 - 全球產業規模、佔有率、趨勢、機會和預測（按付款人服務、最終用途、地區和競爭細分，2020-2030 年預測）

Healthcare Supply Chain BPO Market - Global Industry Size, Share, Trends, Opportunity, and Forecast, Segmented By Payer Service, By End-Use, By Region and Competition, 2020-2030F
出版日期: | 出版商: TechSci Research | 英文 184 Pages | 商品交期: 2-3個工作天內

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簡介目錄

2024 年全球醫療保健供應鏈 BPO 市場價值為 28.1 億美元，預計到 2030 年將達到 39.1 億美元，預測期內複合年成長率為 5.64%。隨著醫療保健組織越來越重視營運效率和降低成本，該市場必將經歷顯著成長。

市場概覽
預測期 2026-2030
2024年市場規模 28.1億美元
2030年市場規模 39.1億美元
2025-2030 年複合年成長率 5.64%
成長最快的領域 製造管理
最大的市場 北美洲

為了應對現代供應鏈的複雜性，醫療保健提供者正在轉向第三方外包合作夥伴來完成採購、庫存管理和分銷等職能。這種策略轉變使組織能夠專注於其核心使命——提供優質的患者護理，同時利用供應鏈管理方面的專業知識。外包還可以透過獲取先進技術和特定領域的能力來支援改善成本控制和流程最佳化。

在降低成本和改善服務交付的壓力日益增大的情況下，對第三方外包解決方案的需求變得越來越重要。技術進步是關鍵的成長動力，人工智慧、機器學習和資料分析的整合使醫療保健提供者能夠最佳化庫存水平、即時追蹤資產並更準確地預測需求。透過先進的數位平台實現日常任務的自動化和增強的可視性，進一步提高了供應鏈的透明度和效率。基於雲端的解決方案的日益普及也促進了更靈活和可擴展的供應鏈營運。

關鍵市場促進因素

近岸和離岸外包的擴張

主要市場挑戰

資料安全和隱私風險

主要市場趨勢

自動化和人工智慧（AI）的日益普及

目錄

第 1 章：產品概述

第2章：研究方法

第3章：執行摘要

第4章：顧客之聲

第5章：全球醫療保健供應鏈 BPO 市場展望

  • 市場規模和預測
    • 按價值
  • 市場佔有率和預測
    • 按付款人服務（訂單管理、庫存管理、運輸管理、製造管理、永續發展服務）
    • 依最終用途（生物技術和製藥公司、醫療器材公司、其他）
    • 按公司分類（2024）
    • 按地區
  • 市場地圖

第6章：北美醫療保健供應鏈 BPO 市場展望

  • 市場規模和預測
  • 市場佔有率和預測
  • 北美：國家分析
    • 美國
    • 墨西哥
    • 加拿大

第7章：歐洲醫療供應鏈BPO市場展望

  • 市場規模和預測
  • 市場佔有率和預測
  • 歐洲：國家分析
    • 法國
    • 德國
    • 英國
    • 義大利
    • 西班牙

第8章：亞太醫療保健供應鏈 BPO 市場展望

  • 市場規模和預測
  • 市場佔有率和預測
  • 亞太地區：國家分析
    • 中國
    • 印度
    • 韓國
    • 日本
    • 澳洲

第9章：南美洲醫療保健供應鏈 BPO 市場展望

  • 市場規模和預測
  • 市場佔有率和預測
  • 南美洲：國家分析
    • 巴西
    • 阿根廷
    • 哥倫比亞

第10章：中東和非洲醫療保健供應鏈 BPO 市場展望

  • 市場規模和預測
  • 市場佔有率和預測
  • MEA：國家分析
    • 南非
    • 沙烏地阿拉伯
    • 阿拉伯聯合大公國

第 11 章：市場動態

  • 驅動程式
  • 挑戰

第 12 章：市場趨勢與發展

  • 合併與收購（如有）
  • 產品發布（如有）
  • 最新動態

第 13 章：波特五力分析

  • 產業競爭
  • 新進入者的潛力
  • 供應商的力量
  • 顧客的力量
  • 替代產品的威脅

第 14 章：競爭格局

  • Firstsource
  • GeBBS (Gebbs Healthcare Solutions)
  • Xerox Corporation
  • SAP SE
  • Tecsys Inc.
  • MCKESSON CORPORATION
  • Cognizant
  • Accenture
  • Genpact
  • TATA Consultancy Services Limited

第 15 章：策略建議

第16章調查會社について,免責事項

簡介目錄
Product Code: 28289

The Global Healthcare Supply Chain BPO Market was valued at USD 2.81 billio in 2024 and is projected to reach USD 3.91 billion by 2030, growing at a CAGR of 5.64% during the forecast period. This market is set to experience significant growth as healthcare organizations increasingly prioritize operational efficiency and cost reduction.

Market Overview
Forecast Period2026-2030
Market Size 2024USD 2.81 Billion
Market Size 2030USD 3.91 Billion
CAGR 2025-20305.64%
Fastest Growing SegmentManufacturing Management
Largest MarketNorth America

To navigate the complexity of modern supply chains, healthcare providers are turning to third-party outsourcing partners for functions such as procurement, inventory management, and distribution. This strategic shift allows organizations to concentrate on their core mission-delivering quality patient care-while leveraging specialized expertise in supply chain management. Outsourcing also supports improved cost control and process optimization through access to advanced technologies and domain-specific capabilities.

Amid mounting pressure to reduce costs and improve service delivery, the demand for third-party outsourcing solutions is becoming more critical. Technological advancements are key growth drivers, with the integration of AI, machine learning, and data analytics enabling healthcare providers to optimize inventory levels, track assets in real time, and more accurately forecast demand. Automation of routine tasks and enhanced visibility through advanced digital platforms further improve supply chain transparency and efficiency. The growing adoption of cloud-based solutions is also fostering more agile and scalable supply chain operations.

Key Market Drivers

Expansion of Nearshore and Offshore Outsourcing

The growth of nearshore and offshore outsourcing is a major driver of the Healthcare Supply Chain BPO Market. In a bid to improve efficiency and reduce operational costs, healthcare organizations are outsourcing supply chain functions to regions offering cost advantages and skilled labor.

Nearshore outsourcing-particularly attractive to North American and European companies-offers benefits such as time zone compatibility, cultural alignment, and streamlined communication. Meanwhile, offshore outsourcing provides access to highly qualified professionals in countries such as India, the Philippines, and Eastern Europe, allowing organizations to tap into global expertise without incurring the costs of maintaining large internal teams.

As regulatory complexity, rising demand for medical products, and competitive pressures increase, healthcare companies are adopting outsourcing strategies to enhance supply chain agility and compliance. This trend is especially prominent in the pharmaceutical and biotechnology sectors, where precision and timeliness are essential. By outsourcing procurement, logistics, and inventory management, healthcare organizations can improve speed, cost-efficiency, and operational compliance while focusing on strategic priorities.

Key Market Challenges

Data Security and Privacy Risks

Data security and privacy concerns remain a significant challenge for the Healthcare Supply Chain BPO Market. The sector handles substantial volumes of sensitive patient and organizational data, making it a prime target for cyberattacks and data breaches.

As reliance on third-party BPO providers grows, so does the risk of unauthorized access to confidential information. The interconnected nature of healthcare supply chains-involving suppliers, distributors, and care providers-further compounds these risks. Regulations such as the Health Insurance Portability and Accountability Act (HIPAA) in the U.S. and the General Data Protection Regulation (GDPR) in Europe impose strict compliance requirements, and violations can lead to severe financial and reputational consequences.

Ensuring data protection and regulatory compliance is therefore essential for BPO service providers handling health-related data. Any lapse in cybersecurity practices can result in significant legal liabilities and erode client trust.

Key Market Trends

Growing Adoption of Automation and Artificial Intelligence (AI)

The adoption of automation and AI is rapidly transforming healthcare supply chain operations. In the U.S., AI integration is accelerating, with a 2023 report by the Department of Health and Human Services revealing that 35% of healthcare organizations had implemented AI-driven supply chain solutions-expected to increase to 50% by 2025.

These technologies enhance efficiency across critical areas such as procurement, order fulfillment, logistics, and inventory control. AI-powered tools, including predictive analytics and machine learning, support accurate demand forecasting, mitigate supply disruptions, and optimize stock levels.

The same report highlighted measurable impacts: organizations using AI for demand forecasting saw a 20% reduction in stockouts and a 15% decrease in surplus inventory. These improvements not only drive cost savings but also ensure the timely availability of medical supplies-leading to better patient outcomes and enhanced service reliability.

Key Market Players

  • Firstsource
  • GeBBS (Gebbs Healthcare Solutions)
  • Xerox Corporation
  • SAP SE
  • Tecsys Inc.
  • MCKESSON CORPORATION
  • Cognizant
  • Accenture
  • Genpact
  • TATA Consultancy Services Limited

Report Scope:

In this report, the Global Healthcare Supply Chain BPO Market has been segmented into the following categories, in addition to the industry trends which have also been detailed below:

Healthcare Supply Chain BPO Market, By Payer Service:

  • Order Management
  • Inventory Management
  • Transport Management
  • Manufacturing Management
  • Sustainability Services

Healthcare Supply Chain BPO Market, By End-Use:

  • Biotechnology and Pharmaceutical Companies
  • Medical Device Companies
  • Others

Healthcare Supply Chain BPO Market, By Region:

  • North America
    • United States
    • Canada
    • Mexico
  • Europe
    • France
    • United Kingdom
    • Italy
    • Germany
    • Spain
  • Asia-Pacific
    • China
    • India
    • Japan
    • Australia
    • South Korea
  • South America
    • Brazil
    • Argentina
    • Colombia
  • Middle East & Africa
    • South Africa
    • Saudi Arabia
    • UAE

Competitive Landscape

Company Profiles: Detailed analysis of the major companies present in the Global Healthcare Supply Chain BPO Market.

Available Customizations:

Global Healthcare Supply Chain BPO Market report with the given market data, TechSci Research offers customizations according to a company's specific needs. The following customization options are available for the report:

Company Information

  • Detailed analysis and profiling of additional market players (up to five).

Table of Contents

1. Product Overview

  • 1.1. Market Definition
  • 1.2. Scope of the Market
    • 1.2.1. Markets Covered
    • 1.2.2. Years Considered for Study
    • 1.2.3. Key Market Segmentations

2. Research Methodology

  • 2.1. Objective of the Study
  • 2.2. Baseline Methodology
  • 2.3. Key Industry Partners
  • 2.4. Major Association and Secondary Sources
  • 2.5. Forecasting Methodology
  • 2.6. Data Triangulation & Validation
  • 2.7. Assumptions and Limitations

3. Executive Summary

  • 3.1. Overview of the Market
  • 3.2. Overview of Key Market Segmentations
  • 3.3. Overview of Key Market Players
  • 3.4. Overview of Key Regions/Countries
  • 3.5. Overview of Market Drivers, Challenges, and Trends

4. Voice of Customer

5. Global Healthcare Supply Chain BPO Market Outlook

  • 5.1. Market Size & Forecast
    • 5.1.1. By Value
  • 5.2. Market Share & Forecast
    • 5.2.1. By Payer Service (Order Management, Inventory Management, Transport Management, Manufacturing Management, Sustainability Services)
    • 5.2.2. By End-Use (Biotechnology and Pharmaceutical Companies, Medical Device Companies, Others)
    • 5.2.3. By Company (2024)
    • 5.2.4. By Region
  • 5.3. Market Map

6. North America Healthcare Supply Chain BPO Market Outlook

  • 6.1. Market Size & Forecast
    • 6.1.1. By Value
  • 6.2. Market Share & Forecast
    • 6.2.1. By Payer Service
    • 6.2.2. By End-Use
    • 6.2.3. By Country
  • 6.3. North America: Country Analysis
    • 6.3.1. United States Healthcare Supply Chain BPO Market Outlook
      • 6.3.1.1. Market Size & Forecast
        • 6.3.1.1.1. By Value
      • 6.3.1.2. Market Share & Forecast
        • 6.3.1.2.1. By Payer Service
        • 6.3.1.2.2. By End-Use
    • 6.3.2. Mexico Healthcare Supply Chain BPO Market Outlook
      • 6.3.2.1. Market Size & Forecast
        • 6.3.2.1.1. By Value
      • 6.3.2.2. Market Share & Forecast
        • 6.3.2.2.1. By Payer Service
        • 6.3.2.2.2. By End-Use
    • 6.3.3. Canada Healthcare Supply Chain BPO Market Outlook
      • 6.3.3.1. Market Size & Forecast
        • 6.3.3.1.1. By Value
      • 6.3.3.2. Market Share & Forecast
        • 6.3.3.2.1. By Payer Service
        • 6.3.3.2.2. By End-Use

7. Europe Healthcare Supply Chain BPO Market Outlook

  • 7.1. Market Size & Forecast
    • 7.1.1. By Value
  • 7.2. Market Share & Forecast
    • 7.2.1. By Payer Service
    • 7.2.2. By End-Use
    • 7.2.3. By Country
  • 7.3. Europe: Country Analysis
    • 7.3.1. France Healthcare Supply Chain BPO Market Outlook
      • 7.3.1.1. Market Size & Forecast
        • 7.3.1.1.1. By Value
      • 7.3.1.2. Market Share & Forecast
        • 7.3.1.2.1. By Payer Service
        • 7.3.1.2.2. By End-Use
    • 7.3.2. Germany Healthcare Supply Chain BPO Market Outlook
      • 7.3.2.1. Market Size & Forecast
        • 7.3.2.1.1. By Value
      • 7.3.2.2. Market Share & Forecast
        • 7.3.2.2.1. By Payer Service
        • 7.3.2.2.2. By End-Use
    • 7.3.3. United Kingdom Healthcare Supply Chain BPO Market Outlook
      • 7.3.3.1. Market Size & Forecast
        • 7.3.3.1.1. By Value
      • 7.3.3.2. Market Share & Forecast
        • 7.3.3.2.1. By Payer Service
        • 7.3.3.2.2. By End-Use
    • 7.3.4. Italy Healthcare Supply Chain BPO Market Outlook
      • 7.3.4.1. Market Size & Forecast
        • 7.3.4.1.1. By Value
      • 7.3.4.2. Market Share & Forecast
        • 7.3.4.2.1. By Payer Service
        • 7.3.4.2.2. By End-Use
    • 7.3.5. Spain Healthcare Supply Chain BPO Market Outlook
      • 7.3.5.1. Market Size & Forecast
        • 7.3.5.1.1. By Value
      • 7.3.5.2. Market Share & Forecast
        • 7.3.5.2.1. By Payer Service
        • 7.3.5.2.2. By End-Use

8. Asia-Pacific Healthcare Supply Chain BPO Market Outlook

  • 8.1. Market Size & Forecast
    • 8.1.1. By Value
  • 8.2. Market Share & Forecast
    • 8.2.1. By Payer Service
    • 8.2.2. By End-Use
    • 8.2.3. By Country
  • 8.3. Asia-Pacific: Country Analysis
    • 8.3.1. China Healthcare Supply Chain BPO Market Outlook
      • 8.3.1.1. Market Size & Forecast
        • 8.3.1.1.1. By Value
      • 8.3.1.2. Market Share & Forecast
        • 8.3.1.2.1. By Payer Service
        • 8.3.1.2.2. By End-Use
    • 8.3.2. India Healthcare Supply Chain BPO Market Outlook
      • 8.3.2.1. Market Size & Forecast
        • 8.3.2.1.1. By Value
      • 8.3.2.2. Market Share & Forecast
        • 8.3.2.2.1. By Payer Service
        • 8.3.2.2.2. By End-Use
    • 8.3.3. South Korea Healthcare Supply Chain BPO Market Outlook
      • 8.3.3.1. Market Size & Forecast
        • 8.3.3.1.1. By Value
      • 8.3.3.2. Market Share & Forecast
        • 8.3.3.2.1. By Payer Service
        • 8.3.3.2.2. By End-Use
    • 8.3.4. Japan Healthcare Supply Chain BPO Market Outlook
      • 8.3.4.1. Market Size & Forecast
        • 8.3.4.1.1. By Value
      • 8.3.4.2. Market Share & Forecast
        • 8.3.4.2.1. By Payer Service
        • 8.3.4.2.2. By End-Use
    • 8.3.5. Australia Healthcare Supply Chain BPO Market Outlook
      • 8.3.5.1. Market Size & Forecast
        • 8.3.5.1.1. By Value
      • 8.3.5.2. Market Share & Forecast
        • 8.3.5.2.1. By Payer Service
        • 8.3.5.2.2. By End-Use

9. South America Healthcare Supply Chain BPO Market Outlook

  • 9.1. Market Size & Forecast
    • 9.1.1. By Value
  • 9.2. Market Share & Forecast
    • 9.2.1. By Payer Service
    • 9.2.2. By End-Use
    • 9.2.3. By Country
  • 9.3. South America: Country Analysis
    • 9.3.1. Brazil Healthcare Supply Chain BPO Market Outlook
      • 9.3.1.1. Market Size & Forecast
        • 9.3.1.1.1. By Value
      • 9.3.1.2. Market Share & Forecast
        • 9.3.1.2.1. By Payer Service
        • 9.3.1.2.2. By End-Use
    • 9.3.2. Argentina Healthcare Supply Chain BPO Market Outlook
      • 9.3.2.1. Market Size & Forecast
        • 9.3.2.1.1. By Value
      • 9.3.2.2. Market Share & Forecast
        • 9.3.2.2.1. By Payer Service
        • 9.3.2.2.2. By End-Use
    • 9.3.3. Colombia Healthcare Supply Chain BPO Market Outlook
      • 9.3.3.1. Market Size & Forecast
        • 9.3.3.1.1. By Value
      • 9.3.3.2. Market Share & Forecast
        • 9.3.3.2.1. By Payer Service
        • 9.3.3.2.2. By End-Use

10. Middle East and Africa Healthcare Supply Chain BPO Market Outlook

  • 10.1. Market Size & Forecast
    • 10.1.1. By Value
  • 10.2. Market Share & Forecast
    • 10.2.1. By Payer Service
    • 10.2.2. By End-Use
    • 10.2.3. By Country
  • 10.3. MEA: Country Analysis
    • 10.3.1. South Africa Healthcare Supply Chain BPO Market Outlook
      • 10.3.1.1. Market Size & Forecast
        • 10.3.1.1.1. By Value
      • 10.3.1.2. Market Share & Forecast
        • 10.3.1.2.1. By Payer Service
        • 10.3.1.2.2. By End-Use
    • 10.3.2. Saudi Arabia Healthcare Supply Chain BPO Market Outlook
      • 10.3.2.1. Market Size & Forecast
        • 10.3.2.1.1. By Value
      • 10.3.2.2. Market Share & Forecast
        • 10.3.2.2.1. By Payer Service
        • 10.3.2.2.2. By End-Use
    • 10.3.3. UAE Healthcare Supply Chain BPO Market Outlook
      • 10.3.3.1. Market Size & Forecast
        • 10.3.3.1.1. By Value
      • 10.3.3.2. Market Share & Forecast
        • 10.3.3.2.1. By Payer Service
        • 10.3.3.2.2. By End-Use

11. Market Dynamics

  • 11.1. Drivers
  • 11.2. Challenges

12. Market Trends & Developments

  • 12.1. Merger & Acquisition (If Any)
  • 12.2. Product Launches (If Any)
  • 12.3. Recent Developments

13. Porters Five Forces Analysis

  • 13.1. Competition in the Industry
  • 13.2. Potential of New Entrants
  • 13.3. Power of Suppliers
  • 13.4. Power of Customers
  • 13.5. Threat of Substitute Products

14. Competitive Landscape

  • 14.1. Firstsource
    • 14.1.1. Business Overview
    • 14.1.2. Company Snapshot
    • 14.1.3. Products & Services
    • 14.1.4. Financials (As Reported)
    • 14.1.5. Recent Developments
    • 14.1.6. Key Personnel Details
    • 14.1.7. SWOT Analysis
  • 14.2. GeBBS (Gebbs Healthcare Solutions)
  • 14.3. Xerox Corporation
  • 14.4. SAP SE
  • 14.5. Tecsys Inc.
  • 14.6. MCKESSON CORPORATION
  • 14.7. Cognizant
  • 14.8. Accenture
  • 14.9. Genpact
  • 14.10. TATA Consultancy Services Limited

15. Strategic Recommendations

16. About Us & Disclaimer