售後服務中的擴增實境：了解製造業、AEC 和房地產以及物流中的市場趨勢、見解和策略應用

本報告調查了售後服務中擴增實境（XR）的市場，包括使用 XR 的售後服務趨勢、售後服務 XR 出貨量預測、XR 實施策略以及已使用 XR 的公司的案例研究成功實施了XR 、對生態系統和主要提供者的分析等等。

實際好處：

• 利用擴增實境（XR）了解售後服務趨勢
• 了解使用 XR 在售後服務、顧客滿意度和顧客忠誠度的優勢
• 最佳化實施策略和技術實施

關鍵問題的答案：

• XR 將如何影響各行業的售後服務？
• 未來 6年售後將出貨多少台 XR？
• 在售後領域推動 XR 發展的關鍵案例研究、生態系統和實施策略有哪些？

研究亮點：

• 有關售後 XR 的主要調查結果、公司和建議的詳細分析
• 專門從事售後服務的 XR 的出貨預測：依行業
• 售後XR實施策略及成功企業綜合分析

目錄

主要發現

建議

主要預測

主要公司與生態系

啟用實施策略與技術

個案研究

AEC 和製造業的 XR 售後支援提供者

零售和醫療保健領域的 XR 售後支援提供者

Actionable Benefits:

• Identify trends in after-sales services using Extended Reality (XR).
• Understand the benefits of using XR for after-sales services, customer satisfaction, and customer loyalty.
• Optimize implementation strategies and technology enablement.

Critical Questions Answered:

• How does XR affect after-sales services in different verticals?
• How many shipments are there for XR, specifically in after-sales for the next 6 years?
• What are the key case studies, ecosystems, and implementation strategies that will drive XR in after-sales?

Research Highlights:

• A detailed breakdown of key findings, companies, and recommendations for XR in after-sales.
• Forecasts of XR shipments by vertical, specific to after-sales services.
• Comprehensive analysis of implementation strategies and companies that have successfully adopted XR for after-sales.

Who Should Read This?

• XR technology enablers that have the tools to help adopt XR within after-sales.
• Innovation leaders for XR who need to understand the benefits of implementing XR for after-sales alongside their offerings.
• Product managers and developers to gain insight into current trends and forecasts, helping align product development with marketing needs.
• Customer service and support managers to explore and enhance customer support through XR.

TABLE OF CONTENTS

Key Findings

Recommendations

Key Forecasts

Key Companies and Ecosystems

Implementation Strategies and Technology Enablement

Case Studies

XR After-Sales Support Providers for AEC and Manufacturing

XR After-Sales Support Providers for Retail and Healthcare