2024 年設施管理 (FM) 十大成長機會

Top 10 Growth Opportunities in Facility Management, 2024

出版日期: 2024年03月22日 | 出版商:

Frost & Sullivan | 英文 17 Pages | 商品交期: 最快1-2個工作天內

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簡介目錄

技術、永續性、工作場所最佳化和使用者體驗推動 FM 的關鍵成長策略

隨著大趨勢以及政治、社會、經濟、技術和環境挑戰繼續影響市場，全球設施管理 (FM) 產業正面臨前所未有的變革時期時期。 FM 領域如此龐大且多元化，以至於很難找到不影響 FM業務的趨勢、事件或問題。面對如此多的變化，FM 服務供應商需要時刻掌握挑戰、機會和創新，並與客戶保持密切聯繫，以確保他們提供真正的價值並幫助他們度過難關。

2024年，FM產業最具活力的機會將由近年來塑造產業轉型的一些關鍵趨勢所驅動：技術創新、永續性、工作場所最佳化、使用者體驗成熟和整合。

自2020年以來，全球調頻產業面臨一系列挑戰。首先是 COVID-19 大流行，然後是 COVID-19 後的供應鏈中斷，然後是 2022 年和 2023 年的經濟挑戰和成本通膨。雖然最近的這些經濟挑戰在許多情況下都是收益成長的推動力（通貨膨脹轉嫁給客戶），但沒有人願意避免通貨膨脹驅動的成長，因為通貨膨脹推高了成本並對報酬率。 2024 年伊始，挑戰依然存在，包括烏克蘭和加薩的戰爭、能源價格上漲、生活成本危機、高通膨、利率上升以及始終存在的經濟衰退威脅。

然而，儘管近年來情勢充滿挑戰，全球調頻產業仍在繼續其轉型之旅。事實上，一系列的挑戰幾乎肯定會推動技術採用、永續性、工作場所解決方案以及對使用者體驗的日益關注，成為關鍵的成功因素。

策略要務
十大成長機會
成長機會1：脫碳和淨零
成長機會 2：客戶聯盟
成長機會 3：使用者體驗與接待
成長機會4：ESG策略
成長機會 5：工作場所技術與分析
成長機會6：數位轉型與人工智慧
成長機會7：遠距服務
成長機會8：健康與永續的建築
成長機會 9：企業生產力與組織彈性
成長機會10：服務整合和IFM
下一步
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簡介目錄

Product Code: MH2D-19

Technology, Sustainability, Workplace Optimization, and User Experience Drive Key FM Growth Strategies

The global facility management (FM) industry is facing a period of unprecedented transformation as a procession of megatrends and political, social, economic, technological, and environmental challenges affect markets. The FM sector is so vast and multi-faceted that it is hard to find a trend, event, or issue that does not affect FM operations. With so much going on, FM service suppliers must keep on top of challenges, opportunities, and innovations and stay close to their customers to ensure they bring real value and help navigate the choppy waters.

In 2024, the most dynamic FM industry opportunities will be driven by the maturation and convergence of numerous key trends that have been shaping the industry's transformation in recent years-namely technology innovation, sustainability, workplace optimization, and user experience.

Since 2020, the global FM sector has battled a succession of challenges. First was the COVID-19 pandemic, followed by post-COVID-19 supply chain disruption, and then economic challenges and cost inflation in 2022 and 2023. These more recent economic challenges have created tailwinds for revenue growth in many cases (where inflation has been passed on to customers), but the truth is that nobody really wants growth driven by inflation as it also drives up costs and creates havoc with margins. As 2024 begins, challenges persist with wars in Ukraine and Gaza, high energy prices, a cost-of-living crisis, high inflation, raised interest rates, and the ever-present threat of recession.

Yet despite a tough few years, the global FM sector has continued its transformation journey. In fact, it is almost certainly because of this succession of challenges that technology deployment, sustainability, workplace solutions, and an increasing focus on user experience have risen to the top as critical success factors.