市場調查報告書
商品編碼
1357394
數位BSS 市場- 按組件(解決方案、服務)、按企業規模(大型企業、中小企業)、最終用途(BFSI、IT、電信、醫療保健、零售和電子商務、媒體和娛樂、製造、能源和公用事業)、 & 2023 - 2032 年預測Digital BSS Market - By Component (Solution, Services), By Enterprise Size (Large Enterprise, SMEs), End Use (BFSI, IT, Telecom, Healthcare, Retail & E-Commerce, Media & Entertainment, Manufacturing, Energy & Utilities), & Forecast 2023 - 2032 |
2023 年至 2032 年間,全球數位 BSS 市場的複合年成長率將達到 15.1%。各行業的快速數字化轉型需要先進的 BSS 解決方案來有效管理客戶互動、計費和服務交付。資料使用量的激增和連接設備的激增需要即時分析和敏捷的計費功能。此外,日益激烈的競爭促使企業透過個人化服務來增強客戶體驗。公司之間交易和合作夥伴關係數量的增加支持了市場的成長。
舉個例子,2023年9月,LotusFlare與Globe Telecom合作,使用LotusFlare DNO(TM)雲端平台推出了菲律賓第一個完全數位化的電信品牌GOMO菲律賓。這種雲端原生服務管理商業和貨幣化,提供專為通訊和媒體產業供應商設計的專業數位業務支援系統 (BSS)。基於雲端的BSS解決方案和5G技術的採用進一步推動了數位BSS市場的擴張。
整個數位 BSS 市場根據組件、最終用途和區域進行分類。
從 2023 年到 2032 年,服務領域將經歷重大發展。服務提供者正在認知到需要靈活且高效的 BSS 解決方案來簡化客戶互動、計費流程和服務交付。隨著服務業日益數位化,解決方案領域的數位BSS市場需求持續成長,使企業能夠提供無縫且個人化的服務,同時最佳化營運效率。
從 2023 年到 2032 年,電信領域的複合年成長率將令人稱讚。電信公司正在利用這些先進的 BSS 技術來靈活、精確地管理複雜的計費、客戶互動和服務交付。隨著電信業擁抱數位轉型和 5G 等快速發展的技術,數位 BSS 市場的成長在確保無縫營運、增強客戶體驗以及在動態電信環境中保持競爭力方面發揮關鍵作用。
歐洲數位 BSS 市場從 2023 年到 2032 年將呈現可觀的複合年成長率。該地區的電信營運商和服務供應商正在加大對數位轉型計畫的投資,以保持競爭力並增強客戶體驗。數位 BSS 在簡化營運、實現靈活計費和確保高效服務交付方面發揮著至關重要的作用。隨著歐洲數位格局的不斷發展,該地區對數位 BSS 解決方案的需求將顯著成長。
Global Digital BSS Market will witness 15.1% CAGR between 2023 and 2032. The rapid digital transformation across industries necessitates advanced BSS solutions to manage customer interactions, billing, and service delivery efficiently. The surge in data usage and the proliferation of connected devices demand real-time analytics and agile billing capabilities. Furthermore, increasing competition prompts businesses to enhance customer experiences through personalized services. The rising number of deals and partnerships between companies supports market growth.
Quoting an example, in September 2023, LotusFlare introduced GOMO Philippines, the first completely digital telecom brand in the Philippines, in partnership with Globe Telecom, using the LotusFlare DNO™ Cloud platform. This cloud-native service manages commerce and monetization, providing a specialized digital business support system (BSS) designed for providers in the communications and media industry. The adoption of cloud-based BSS solutions and 5G technology further propels digital BSS market expansion.
The overall Digital BSS Market is classified based on component, end-use, and region.
The service segment will undergo significant development from 2023 to 2032. Service providers are recognizing the need for agile and efficient BSS solutions to streamline customer interactions, billing processes, and service delivery. As the services industry becomes increasingly digital, the digital BSS market demand in the solutions segment continues to rise, enabling businesses to offer seamless and personalized services while optimizing operational efficiency.
The telecom segment will register a commendable CAGR from 2023 to 2032. Telecom companies are harnessing these advanced BSS technologies to manage complex billing, customer interactions, and service delivery with agility and precision. As the telecom industry embraces digital transformation and rapidly evolving technologies like 5G, digital BSS market growth plays a pivotal role in ensuring seamless operations, enhancing customer experiences, and staying competitive in the dynamic telecommunications landscape.
Europe digital BSS market will showcase an appreciable CAGR from 2023 to 2032. Telecom operators and service providers in the region are increasingly investing in digital transformation initiatives to remain competitive and enhance customer experiences. Digital BSS is playing a vital role in streamlining operations, enabling flexible billing, and ensuring efficient service delivery. As Europe's digital landscape continues to evolve, the demand for Digital BSS solutions in the region will rise commendably.