Product Code: GVR-1-68038-598-4
Chatbot Market Growth & Trends:
The global chatbot market size is expected to reach USD 27.29 billion by 2030, registering a CAGR of 23.3% from 2025 to 2030, according to a new report by Grand View Research, Inc. The chatbot industry is expected to witness a significant growth during the forecast period as they enable enterprises to substantially reduce operating costs. Additionally, innovations in artificial intelligence and machine learning technologies are likely to enhance the features of chatbots, which acts as a major driver for the market.
A significant rise has been observed in the number of users of messaging services, which is expected to surpass the number of users of social networking sites. Additionally, there has been a significant development in the NLP field, which has resulted in streamlined interactions between computers and human languages. The entire chatbot ecosystem comprises various cross-linking features, which facilitates enhanced performance of the chatbots in all applications.
Most companies prefer in-built chatbots on their websites as they facilitate enterprises in providing instant customer interaction. For instance, Slack and Twitter messaging platforms are preferred by the majority of businesses.
One of the critical milestones in the Industry 4.0 idea is human-centered automation. Industry 4.0 seeks to develop a new interaction between machine capabilities and human flexibility, not to replace humans with machines. The manufacturing sector is also known as "Industry 4.0," which refers to how manufacturers incorporate new technology into their production processes to raise the productivity of their operations and the quality of their output.
Since a single bot can answer multiple inquiries simultaneously, they are available 365 days a year, around the clock. With the automation of repetitive activities, chatbots deliver accurate responses to every customer's question and, if necessary, can transfer the discussion to a human agent. This helps to distribute the burden effectively and boost business efficiency.
North America is expected to emerge as the major region for the chatbot market during the forecast period. The growth in this region is mainly attributed to the increasing deployment of the chatbots in various business verticals. Technologies such as artificial intelligence, IoT, and APIs, among others, are evolving at a rapid speed. Chatbots are integrated with these technologies to offer enhanced operations, thereby driving the market demand.
Artificial intelligence and audio speech-based chatbots are expected to account for the largest market share in the future. Additionally, speech recognition has improved drastically, especially in terms of native languages, which is expected to result in enhanced performance of chatbots in various applications.
Chatbot Market Report Highlights:
- The solution segment dominated the chatbot market with a revenue share of 62.0% in 2024. These solutions include AI-powered platforms that deliver personalized, context-aware responses to users.
- Standalone chatbots dominate the chatbot industry in 2024. This type of chatbots function independently, offering greater control and customization options.
- The mobile applications segment accounted for the highest revenue share in 2024 and is anticipated to continue leading throughout the forecast period.
- The sales and marketing segment accounted for the highest revenue share in 2024. Sales and marketing functions dominate the use of chatbots due to their effectiveness in automating customer interactions.
- The customer service segment dominated the chatbot market in 2024. Customer service chatbots are a dominant force in the chatbot industry, as they improve response times and reduce the workload of human agents.
- The retail and e-commerce segment dominated the market in 2024, with chatbots enhancing shopping experiences by providing personalized recommendations and assisting with order tracking.
- North America chatbot market leads the global industry accounting for leading share of 31.1% in 2024. The regional market is marked by significant investment in AI and automation technologies.
Table of Contents
Chapter 1. Methodology and Scope
- 1.1. Market Segmentation & Scope
- 1.2. Market Definition
- 1.3. Information Procurement
- 1.3.1. Purchased Database
- 1.3.2. GVR's Internal Database
- 1.3.3. Secondary Sources & Third-Party Perspectives
- 1.3.4. Primary Research
- 1.4. Information Analysis
- 1.4.1. Data Analysis Models
- 1.5. Market Formulation & Data Visualization
- 1.6. Data Validation & Publishing
Chapter 2. Executive Summary
- 2.1. Market Insights
- 2.2. Segmental Outlook
- 2.3. Competitive Outlook
Chapter 3. Chatbot Market Variables, Trends & Scope
- 3.1. Global Chatbot Market Outlook
- 3.2. Industry Value Chain Analysis
- 3.3. Market Dynamics
- 3.3.1. Market Driver Analysis
- 3.3.2. Market Restraint Analysis
- 3.3.3. Industry Challenges
- 3.4. Porter's Five Forces Analysis
- 3.4.1. Supplier Power
- 3.4.2. Buyer Power
- 3.4.3. Substitution Threat
- 3.4.4. Threat from New Entrant
- 3.4.5. Competitive Rivalry
- 3.5. PESTEL Analysis
- 3.5.1. Political Landscape
- 3.5.2. Economic Landscape
- 3.5.3. Social Landscape
- 3.5.4. Technological Landscape
- 3.5.5. Environmental Landscape
- 3.5.6. Legal Landscape
Chapter 4. Chatbot Market: Offering Estimates & Forecasts
- 4.1. Chatbot Market: Type Movement Analysis, 2024 & 2030
- 4.1.1. Solution
- 4.1.1.1. Solution Market estimates and forecast, 2018 - 2030 (USD Million)
- 4.1.2. Services
- 4.1.2.1. Services Market estimates and forecast, 2018 - 2030 (USD Million)
Chapter 5. Chatbot Market: Type Estimates & Forecasts
- 5.1. Chatbot Market: Type Movement Analysis, 2024 & 2030
- 5.1.1. Standalone
- 5.1.1.1. Standalone Market estimates and forecast, 2018 - 2030 (USD Million)
- 5.1.2. Web-based
- 5.1.2.1. Web-based Market estimates and forecast, 2018 - 2030 (USD Million)
- 5.1.3. Messenger-based/Third Party
- 5.1.3.1. Messenger-based/Third Party Market estimates and forecast, 2018 - 2030 (USD Million)
Chapter 6. Chatbot Market: Medium Outlook Estimates & Forecasts
- 6.1. Chatbot Market: Medium Movement Analysis, 2024 & 2030
- 6.1.1. Contact Centers
- 6.1.1.1. Contact Centers Market estimates and forecast, 2018 - 2030 (USD Million)
- 6.1.2. Websites
- 6.1.2.1. Websites Market estimates and forecast, 2018 - 2030 (USD Million)
- 6.1.3. Social Media
- 6.1.3.1. Social Media Market estimates and forecast, 2018 - 2030 (USD Million)
- 6.1.4. Mobile Applications
- 6.1.4.1. Mobile Applications Market estimates and forecast, 2018 - 2030 (USD Million)
Chapter 7. Chatbot Market: Business function Outlook Estimates & Forecasts
- 7.1. Chatbot Market: Business function Movement Analysis, 2024 & 2030
- 7.1.1. IT Services
- 7.1.1.1. IT Services Market estimates and forecast, 2018 - 2030 (USD Million)
- 7.1.2. HR Services
- 7.1.2.1. HR Services Market estimates and forecast, 2018 - 2030 (USD Million)
- 7.1.3. Sales & Marketing
- 7.1.3.1. Sales & Marketing Market estimates and forecast, 2018 - 2030 (USD Million)
- 7.1.4. Finance
- 7.1.4.1. Finance Market estimates and forecast, 2018 - 2030 (USD Million)
Chapter 8. Chatbot Market: Application Outlook Estimates & Forecasts
- 8.1. Chatbot Market: Application Movement Analysis, 2024 & 2030
- 8.1.1. Customer Services
- 8.1.1.1. Customer Services Market estimates and forecast, 2018 - 2030 (USD Million)
- 8.1.2. Branding & Advertising
- 8.1.2.1. Branding & Advertising Market estimates and forecast, 2018 - 2030 (USD Million)
- 8.1.3. Personal Assistance
- 8.1.3.1. Personal Assistance Market estimates and forecast, 2018 - 2030 (USD Million)
- 8.1.4. Data Privacy & Compliance
- 8.1.4.1. Data Privacy & Compliance Market estimates and forecast, 2018 - 2030 (USD Million)
- 8.1.5. Payment Processing
- 8.1.5.1. Payment Processing Market estimates and forecast, 2018 - 2030 (USD Million)
- 8.1.6. Others
- 8.1.6.1. Others Market estimates and forecast, 2018 - 2030 (USD Million)
Chapter 9. Chatbot Market: Vertical Outlook Estimates & Forecasts
- 9.1. Chatbot Market: Vertical Movement Analysis, 2024 & 2030
- 9.1.1. Healthcare
- 9.1.1.1. Healthcare Market estimates and forecast, 2018 - 2030 (USD Million)
- 9.1.2. Retail & E-commerce
- 9.1.2.1. Retail & E-commerce Market estimates and forecast, 2018 - 2030 (USD Million)
- 9.1.3. BFSI
- 9.1.3.1. BFSI Market estimates and forecast, 2018 - 2030 (USD Million)
- 9.1.4. Media & Entertainment
- 9.1.4.1. Media & Entertainment Market estimates and forecast, 2018 - 2030 (USD Million)
- 9.1.5. Travel & Tourism
- 9.1.5.1. Travel & Tourism Market estimates and forecast, 2018 - 2030 (USD Million)
- 9.1.6. Transportation & Logistics
- 9.1.6.1. Transportation & Logistics Market estimates and forecast, 2018 - 2030 (USD Million)
- 9.1.7. Others
- 9.1.7.1. Others Market estimates and forecast, 2018 - 2030 (USD Million)
Chapter 10. Chatbot Market: Regional Estimates & Trend Analysis
- 10.1. Chatbot Market Share, By Region, 2024 & 2030 (USD Million)
- 10.2. North America
- 10.2.1. North America Chatbot Market Estimates and Forecasts, 2018 - 2030 (USD Million)
- 10.2.1.1. North America Chatbot Market Estimates and Forecasts, by Country, 2018 - 2030 (USD Million)
- 10.2.1.2. North America Chatbot Market Estimates and Forecasts, by Offering, 2018 - 2030 (USD Million)
- 10.2.1.3. North America Chatbot Market Estimates and Forecasts, by Type, 2018 - 2030 (USD Million)
- 10.2.1.4. North America Chatbot Market Estimates and Forecasts, by Medium, 2018 - 2030 (USD Million)
- 10.2.1.5. North America Chatbot Market Estimates and Forecasts, by Business function, 2018 - 2030 (USD Million)
- 10.2.1.6. North America Chatbot Market Estimates and Forecasts, by Application, 2018 - 2030 (USD Million)
- 10.2.1.7. North America Chatbot Market Estimates and Forecasts, by Vertical, 2018 - 2030 (USD Million)
- 10.2.2. U.S.
- 10.2.2.1. U.S. Chatbot Market Estimates and Forecasts, 2018 - 2030 (USD Million)
- 10.2.2.2. U.S. Chatbot Market Estimates and Forecasts, by Offering, 2018 - 2030 (USD Million)
- 10.2.2.3. U.S. Chatbot Market Estimates and Forecasts, by Type, 2018 - 2030 (USD Million)
- 10.2.2.4. U.S. Chatbot Market Estimates and Forecasts, by Medium, 2018 - 2030 (USD Million)
- 10.2.2.5. U.S. Chatbot Market Estimates and Forecasts, by Business function, 2018 - 2030 (USD Million)
- 10.2.2.6. U.S. Chatbot Market Estimates and Forecasts, by Application, 2018 - 2030 (USD Million)
- 10.2.2.7. U.S. Chatbot Market Estimates and Forecasts, by Vertical, 2018 - 2030 (USD Million)
- 10.2.3. Canada
- 10.2.3.1. Canada Chatbot Market Estimates and Forecasts, 2018 - 2030 (USD Million)
- 10.2.3.2. Canada Chatbot Market Estimates and Forecasts, by Offering, 2018 - 2030 (USD Million)
- 10.2.3.3. Canada Chatbot Market Estimates and Forecasts, by Type, 2018 - 2030 (USD Million)
- 10.2.3.4. Canada Chatbot Market Estimates and Forecasts, by Medium, 2018 - 2030 (USD Million)
- 10.2.3.5. Canada Chatbot Market Estimates and Forecasts, by Business function, 2018 - 2030 (USD Million)
- 10.2.3.6. Canada Chatbot Market Estimates and Forecasts, by Application, 2018 - 2030 (USD Million)
- 10.2.3.7. Canada Chatbot Market Estimates and Forecasts, by Vertical, 2018 - 2030 (USD Million)
- 10.2.4. Mexico
- 10.2.4.1. Mexico Chatbot Market Estimates and Forecasts, 2018 - 2030 (USD Million)
- 10.2.4.2. Mexico Chatbot Market Estimates and Forecasts, by Offering, 2018 - 2030 (USD Million)
- 10.2.4.3. Mexico Chatbot Market Estimates and Forecasts, by Type, 2018 - 2030 (USD Million)
- 10.2.4.4. Mexico Chatbot Market Estimates and Forecasts, by Medium, 2018 - 2030 (USD Million)
- 10.2.4.5. Mexico Chatbot Market Estimates and Forecasts, by Business function, 2018 - 2030 (USD Million)
- 10.2.4.6. Mexico Chatbot Market Estimates and Forecasts, by Application, 2018 - 2030 (USD Million)
- 10.2.4.7. Mexico Chatbot Market Estimates and Forecasts, by Vertical, 2018 - 2030 (USD Million)
- 10.3. Europe
- 10.3.1. Europe Chatbot Market Estimates and Forecasts, 2018 - 2030 (USD Million)
- 10.3.1.1. Europe Chatbot Market Estimates and Forecasts, by Country, 2018 - 2030 (USD Million)
- 10.3.1.2. Europe Chatbot Market Estimates and Forecasts, by Offering, 2018 - 2030 (USD Million)
- 10.3.1.3. Europe Chatbot Market Estimates and Forecasts, by Type, 2018 - 2030 (USD Million)
- 10.3.1.4. Europe Chatbot Market Estimates and Forecasts, by Medium, 2018 - 2030 (USD Million)
- 10.3.1.5. Europe Chatbot Market Estimates and Forecasts, by Business function, 2018 - 2030 (USD Million)
- 10.3.1.6. Europe Chatbot Market Estimates and Forecasts, by Application, 2018 - 2030 (USD Million)
- 10.3.1.7. Europe Chatbot Market Estimates and Forecasts, by Vertical, 2018 - 2030 (USD Million)
- 10.3.2. UK
- 10.3.2.1. UK Chatbot Market Estimates and Forecasts, 2018 - 2030 (USD Million)
- 10.3.2.2. UK Chatbot Market Estimates and Forecasts, by Offering, 2018 - 2030 (USD Million)
- 10.3.2.3. UK Chatbot Market Estimates and Forecasts, by Type, 2018 - 2030 (USD Million)
- 10.3.2.4. UK Chatbot Market Estimates and Forecasts, by Medium, 2018 - 2030 (USD Million)
- 10.3.2.5. UK Chatbot Market Estimates and Forecasts, by Business function, 2018 - 2030 (USD Million)
- 10.3.2.6. UK Chatbot Market Estimates and Forecasts, by Application, 2018 - 2030 (USD Million)
- 10.3.2.7. UK Chatbot Market Estimates and Forecasts, by Vertical, 2018 - 2030 (USD Million)
- 10.3.3. Germany
- 10.3.3.1. Germany Chatbot Market Estimates and Forecasts, 2018 - 2030 (USD Million)
- 10.3.3.2. Germany Chatbot Market Estimates and Forecasts, by Offering, 2018 - 2030 (USD Million)
- 10.3.3.3. Germany Chatbot Market Estimates and Forecasts, by Type, 2018 - 2030 (USD Million)
- 10.3.3.4. Germany Chatbot Market Estimates and Forecasts, by Medium, 2018 - 2030 (USD Million)
- 10.3.3.5. Germany Chatbot Market Estimates and Forecasts, by Business function, 2018 - 2030 (USD Million)
- 10.3.3.6. Germany Chatbot Market Estimates and Forecasts, by Application, 2018 - 2030 (USD Million)
- 10.3.3.7. Germany Chatbot Market Estimates and Forecasts, by Vertical, 2018 - 2030 (USD Million)
- 10.3.4. France
- 10.3.4.1. France Chatbot Market Estimates and Forecasts, 2018 - 2030 (USD Million)
- 10.3.4.2. France Chatbot Market Estimates and Forecasts, by Offering, 2018 - 2030 (USD Million)
- 10.3.4.3. France Chatbot Market Estimates and Forecasts, by Type, 2018 - 2030 (USD Million)
- 10.3.4.4. France Chatbot Market Estimates and Forecasts, by Medium, 2018 - 2030 (USD Million)
- 10.3.4.5. France Chatbot Market Estimates and Forecasts, by Business function, 2018 - 2030 (USD Million)
- 10.3.4.6. France Chatbot Market Estimates and Forecasts, by Application, 2018 - 2030 (USD Million)
- 10.3.4.7. France Chatbot Market Estimates and Forecasts, by Vertical, 2018 - 2030 (USD Million)
- 10.4. Asia Pacific
- 10.4.1. Asia Pacific Chatbot Market Estimates and Forecasts, 2018 - 2030 (USD Million)
- 10.4.1.1. Asia Pacific Chatbot Market Estimates and Forecasts, by Country, 2018 - 2030 (USD Million)
- 10.4.1.2. Asia Pacific Chatbot Market Estimates and Forecasts, by Offering, 2018 - 2030 (USD Million)
- 10.4.1.3. Asia Pacific Chatbot Market Estimates and Forecasts, by Type, 2018 - 2030 (USD Million)
- 10.4.1.4. Asia Pacific Chatbot Market Estimates and Forecasts, by Medium, 2018 - 2030 (USD Million)
- 10.4.1.5. Asia Pacific Chatbot Market Estimates and Forecasts, by Business function, 2018 - 2030 (USD Million)
- 10.4.1.6. Asia Pacific Chatbot Market Estimates and Forecasts, by Application, 2018 - 2030 (USD Million)
- 10.4.1.7. Asia Pacific Chatbot Market Estimates and Forecasts, by Vertical, 2018 - 2030 (USD Million)
- 10.4.2. China
- 10.4.2.1. China Chatbot Market Estimates and Forecasts, 2018 - 2030 (USD Million)
- 10.4.2.2. China Chatbot Market Estimates and Forecasts, by Offering, 2018 - 2030 (USD Million)
- 10.4.2.3. China Chatbot Market Estimates and Forecasts, by Type, 2018 - 2030 (USD Million)
- 10.4.2.4. China Chatbot Market Estimates and Forecasts, by Medium, 2018 - 2030 (USD Million)
- 10.4.2.5. China Chatbot Market Estimates and Forecasts, by Business function, 2018 - 2030 (USD Million)
- 10.4.2.6. China Chatbot Market Estimates and Forecasts, by Application, 2018 - 2030 (USD Million)
- 10.4.2.7. China Chatbot Market Estimates and Forecasts, by Vertical, 2018 - 2030 (USD Million)
- 10.4.3. Japan
- 10.4.3.1. Japan Chatbot Market Estimates and Forecasts, 2018 - 2030 (USD Million)
- 10.4.3.2. Japan Chatbot Market Estimates and Forecasts, by Offering, 2018 - 2030 (USD Million)
- 10.4.3.3. Japan Chatbot Market Estimates and Forecasts, by Type, 2018 - 2030 (USD Million)
- 10.4.3.4. Japan Chatbot Market Estimates and Forecasts, by Medium, 2018 - 2030 (USD Million)
- 10.4.3.5. Japan Chatbot Market Estimates and Forecasts, by Business function, 2018 - 2030 (USD Million)
- 10.4.3.6. Japan Chatbot Market Estimates and Forecasts, by Application, 2018 - 2030 (USD Million)
- 10.4.3.7. Japan Chatbot Market Estimates and Forecasts, by Vertical, 2018 - 2030 (USD Million)
- 10.4.4. India
- 10.4.4.1. India Chatbot Market Estimates and Forecasts, 2018 - 2030 (USD Million)
- 10.4.4.2. India Chatbot Market Estimates and Forecasts, by Offering, 2018 - 2030 (USD Million)
- 10.4.4.3. India Chatbot Market Estimates and Forecasts, by Type, 2018 - 2030 (USD Million)
- 10.4.4.4. India Chatbot Market Estimates and Forecasts, by Medium, 2018 - 2030 (USD Million)
- 10.4.4.5. India Chatbot Market Estimates and Forecasts, by Business function, 2018 - 2030 (USD Million)
- 10.4.4.6. India Chatbot Market Estimates and Forecasts, by Application, 2018 - 2030 (USD Million)
- 10.4.4.7. India Chatbot Market Estimates and Forecasts, by Vertical, 2018 - 2030 (USD Million)
- 10.4.5. Australia
- 10.4.5.1. Australia Chatbot Market Estimates and Forecasts, 2018 - 2030 (USD Million)
- 10.4.5.2. Australia Chatbot Market Estimates and Forecasts, by Offering, 2018 - 2030 (USD Million)
- 10.4.5.3. Australia Chatbot Market Estimates and Forecasts, by Type, 2018 - 2030 (USD Million)
- 10.4.5.4. Australia Chatbot Market Estimates and Forecasts, by Medium, 2018 - 2030 (USD Million)
- 10.4.5.5. Australia Chatbot Market Estimates and Forecasts, by Business function, 2018 - 2030 (USD Million)
- 10.4.5.6. Australia Chatbot Market Estimates and Forecasts, by Application, 2018 - 2030 (USD Million)
- 10.4.5.7. Australia Chatbot Market Estimates and Forecasts, by Vertical, 2018 - 2030 (USD Million)
- 10.4.6. South Korea
- 10.4.6.1. South Korea Chatbot Market Estimates and Forecasts, 2018 - 2030 (USD Million)
- 10.4.6.2. South Korea Chatbot Market Estimates and Forecasts, by Offering, 2018 - 2030 (USD Million)
- 10.4.6.3. South Korea Chatbot Market Estimates and Forecasts, by Type, 2018 - 2030 (USD Million)
- 10.4.6.4. South Korea Market Estimates and Forecasts, by Medium, 2018 - 2030 (USD Million)
- 10.4.6.5. South Korea Chatbot Market Estimates and Forecasts, by Business function, 2018 - 2030 (USD Million)
- 10.4.6.6. South Korea Chatbot Market Estimates and Forecasts, by Application, 2018 - 2030 (USD Million)
- 10.4.6.7. South Korea Chatbot Market Estimates and Forecasts, by Vertical, 2018 - 2030 (USD Million)
- 10.5. Latin America
- 10.5.1. Latin America Chatbot Market Estimates and Forecasts, 2018 - 2030 (USD Million)
- 10.5.1.1. Latin America Chatbot Market Estimates and Forecasts, by Country, 2018 - 2030 (USD Million)
- 10.5.1.2. Latin America Chatbot Market Estimates and Forecasts, by Offering, 2018 - 2030 (USD Million)
- 10.5.1.3. Latin America Chatbot Market Estimates and Forecasts, by Type, 2018 - 2030 (USD Million)
- 10.5.1.4. Latin America Chatbot Market Estimates and Forecasts, by Medium, 2018 - 2030 (USD Million)
- 10.5.1.5. Latin America Chatbot Market Estimates and Forecasts, by Business function, 2018 - 2030 (USD Million)
- 10.5.1.6. Latin America Chatbot Market Estimates and Forecasts, by Application, 2018 - 2030 (USD Million)
- 10.5.1.7. Latin America Chatbot Market Estimates and Forecasts, by Vertical, 2018 - 2030 (USD Million)
- 10.5.2. Brazil
- 10.5.2.1. Brazil Chatbot Market Estimates and Forecasts, 2018 - 2030 (USD Million)
- 10.5.2.2. Brazil Chatbot Market Estimates and Forecasts, by Offering, 2018 - 2030 (USD Million)
- 10.5.2.3. Brazil Chatbot Market Estimates and Forecasts, by Type, 2018 - 2030 (USD Million)
- 10.5.2.4. Brazil Chatbot Market Estimates and Forecasts, by Medium, 2018 - 2030 (USD Million)
- 10.5.2.5. Brazil Chatbot Market Estimates and Forecasts, by Business function, 2018 - 2030 (USD Million)
- 10.5.2.6. Brazil Chatbot Market Estimates and Forecasts, by Application, 2018 - 2030 (USD Million)
- 10.5.2.7. Brazil Chatbot Market Estimates and Forecasts, by Vertical, 2018 - 2030 (USD Million)
- 10.6. Middle East and Africa
- 10.6.1. Middle East and Africa Chatbot Market Estimates and Forecasts, 2018 - 2030 (USD Million)
- 10.6.1.1. Middle East and Africa Chatbot Market Estimates and Forecasts, by Country, 2018 - 2030 (USD Million)
- 10.6.1.2. Middle East and Africa Chatbot Market Estimates and Forecasts, by Offering , 2018 - 2030 (USD Million)
- 10.6.1.3. Middle East and Africa Chatbot Market Estimates and Forecasts, by Type, 2018 - 2030 (USD Million)
- 10.6.1.4. Middle East and Africa Chatbot Market Estimates and Forecasts, by Medium, 2018 - 2030 (USD Million)
- 10.6.1.5. Middle East and Africa Chatbot Market Estimates and Forecasts, by Business function, 2018 - 2030 (USD Million)
- 10.6.1.6. Middle East and Africa Chatbot Market Estimates and Forecasts, by Application, 2018 - 2030 (USD Million)
- 10.6.1.7. Middle East and Africa Chatbot Market Estimates and Forecasts, by Vertical, 2018 - 2030 (USD Million)
- 10.6.2. UAE
- 10.6.2.1. UAE Chatbot Market Estimates and Forecasts, 2018 - 2030 (USD Million)
- 10.6.2.2. UAE Chatbot Market Estimates and Forecasts, by Offering, 2018 - 2030 (USD Million)
- 10.6.2.3. UAE Chatbot Market Estimates and Forecasts, by Type, 2018 - 2030 (USD Million)
- 10.6.2.4. UAE Chatbot Market Estimates and Forecasts, by Medium, 2018 - 2030 (USD Million)
- 10.6.2.5. UAE Chatbot Market Estimates and Forecasts, by Business function, 2018 - 2030 (USD Million)
- 10.6.2.6. UAE Chatbot Market Estimates and Forecasts, by Application, 2018 - 2030 (USD Million)
- 10.6.2.7. UAE Chatbot Market Estimates and Forecasts, by Vertical, 2018 - 2030 (USD Million)
- 10.6.3. KSA
- 10.6.3.1. KSA Chatbot Market Estimates and Forecasts, 2018 - 2030 (USD Million)
- 10.6.3.2. KSA Chatbot Market Estimates and Forecasts, by Offering, 2018 - 2030 (USD Million)
- 10.6.3.3. KSA Chatbot Market Estimates and Forecasts, by Type, 2018 - 2030 (USD Million)
- 10.6.3.4. KSA Chatbot Market Estimates and Forecasts, by Medium, 2018 - 2030 (USD Million)
- 10.6.3.5. KSA Chatbot Market Estimates and Forecasts, by Business function, 2018 - 2030 (USD Million)
- 10.6.3.6. KSA Chatbot Market Estimates and Forecasts, by Application, 2018 - 2030 (USD Million)
- 10.6.3.7. KSA Chatbot Market Estimates and Forecasts, by Vertical, 2018 - 2030 (USD Million)
- 10.6.4. South Africa
- 10.6.4.1. South Africa Chatbot Market Estimates and Forecasts, 2018 - 2030 (USD Million)
- 10.6.4.2. South Africa Chatbot Market Estimates and Forecasts, by Offering, 2018 - 2030 (USD Million)
- 10.6.4.3. South Africa Chatbot Market Estimates and Forecasts, by Type, 2018 - 2030 (USD Million)
- 10.6.4.4. South Africa Chatbot Market Estimates and Forecasts, by Medium, 2018 - 2030 (USD Million)
- 10.6.4.5. South Africa Chatbot Market Estimates and Forecasts, by Business function, 2018 - 2030 (USD Million)
- 10.6.4.6. South Africa Chatbot Market Estimates and Forecasts, by Application, 2018 - 2030 (USD Million)
- 10.6.4.7. South Africa Chatbot Market Estimates and Forecasts, by Application, 2018 - 2030 (USD Million)
Chapter 11. Competitive Landscape
- 11.1. Recent Developments & Impact Analysis, By Key Market Participants
- 11.2. Vendor Landscape
- 11.2.1. Company categorization
- 11.2.2. List of Key Distributors and channel Partners
- 11.2.3. List of Potential Customers/Listing
- 11.3. Competitive Dynamics
- 11.3.1. Competitive Benchmarking
- 11.3.2. Strategy Mapping
- 11.3.3. Heat Map Analysis
- 11.4. Company Profiles/Listing
- 11.4.1. [24]7. ai, Inc.
- 11.4.1.1. Participant's overview
- 11.4.1.2. Financial performance
- 11.4.1.3. Type benchmarking
- 11.4.1.4. Strategic initiatives
- 11.4.2. Acuvate
- 11.4.2.1. Participant's overview
- 11.4.2.2. Financial performance
- 11.4.2.3. Type benchmarking
- 11.4.2.4. Strategic initiatives
- 11.4.3. Aivo
- 11.4.3.1. Participant's overview
- 11.4.3.2. Financial performance
- 11.4.3.3. Type benchmarking
- 11.4.3.4. Strategic initiatives
- 11.4.4. Artificial Solutions
- 11.4.4.1. Participant's overview
- 11.4.4.2. Financial performance
- 11.4.4.3. Type benchmarking
- 11.4.4.4. Strategic initiatives
- 11.4.5. Botsify Inc.
- 11.4.5.1. Participant's overview
- 11.4.5.2. Financial performance
- 11.4.5.3. Type benchmarking
- 11.4.5.4. Strategic initiatives
- 11.4.6. Creative Virtual Ltd
- 11.4.6.1. Participant's overview
- 11.4.6.2. Financial performance
- 11.4.6.3. Type benchmarking
- 11.4.6.4. Strategic initiatives
- 11.4.7. eGain Corporation
- 11.4.7.1. Participant's overview
- 11.4.7.2. Financial performance
- 11.4.7.3. Type benchmarking
- 11.4.7.4. Strategic initiatives
- 11.4.8. IBM Corporation
- 11.4.8.1. Participant's overview
- 11.4.8.2. Financial performance
- 11.4.8.3. Type benchmarking
- 11.4.8.4. Strategic initiatives
- 11.4.9. Inbenta Technologies Inc.
- 11.4.9.1. Participant's overview
- 11.4.9.2. Financial performance
- 11.4.9.3. Type benchmarking
- 11.4.9.4. Strategic initiatives
- 11.4.10. Next IT Corp.
- 11.4.10.1. Participant's overview
- 11.4.10.2. Financial performance
- 11.4.10.3. Type benchmarking
- 11.4.10.4. Strategic initiatives
- 11.4.11. Nuance Communications, Inc.
- 11.4.11.1. Participant's overview
- 11.4.11.2. Financial performance
- 11.4.11.3. Type benchmarking
- 11.4.11.4. Strategic initiatives