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市場調查報告書
商品編碼
1519826
2024-2032 年賭場管理系統市場報告(按組件、應用程式、最終用戶和地區)Casino Management Systems Market Report by Component, Application, End User, and Region 2024-2032 |
2023 年,全球IMARC Group管理系統市場規模達到 83 億美元。賭博業日益合法化、賭場對先進安全解決方案的需求不斷成長,以及擴大利用 CMS 解決方案來管理貨幣交易,是推動賭場管理系統市場成長的一些關鍵因素。
主要市場促進因素:全球遊戲俱樂部數量不斷增加,消費者可支配收入增加,以及擴大採用CMS 來保護賭場中的關鍵資訊和技術(IT) 基礎設施,這些都是市場成長的主要推動力。
主要市場趨勢:由於多種社會和經濟效益,個人參與線上賭場的人數不斷增加,以及各國政府當局不斷採取措施使賭場合法化,這是推動市場成長的一些主要趨勢。
地理格局:根據報告,北美目前在全球市場佔據主導地位。該地區的成長可歸因於北美賭場數量的增加。此外,該地區大型、成熟的市場參與者的廣泛存在也促進了成長。
競爭格局:一些領先的賭場管理系統市場公司包括 Agilysys Inc.、Amatic Industries GmbH、APEX pro Gaming sro、CasinoFlex Systems International Ltd.、Chetu Inc.、Ensico CMS doo、International Game Technology PLC、Konami Holdings Corporation、Novomatic 、 Playtech plc、Table Trac Inc. 和Win Technologies Limited 等。
挑戰與機會:賭場管理系統市場面臨監管合規性、安全威脅和技術進步等挑戰。然而,它提供了資料分析、行動整合和客戶體驗增強方面的創新機會,從而推動行業內的成長和適應。
遊戲產業的發展
不斷擴大的遊戲產業對各種先進技術的需求不斷成長,主要推動了市場的成長。此外,世界各地遊戲俱樂部數量的不斷增加也促進了市場的成長。例如,截至 2024 年,全球賭場和線上賭博企業數量約為 5,098 家。達曼和迪烏聯合領地,實體賭場在印度是合法的。全國有 20 多家合法賭場,其中最著名的是 Deltin Daman,擁有 1,000 多台老虎機和視訊撲克機。同樣,美國約有 2,175 家賭場開放並接受賭博公眾的投注。隨著越來越多的州尋求賭場合法化,這一數字繼續穩步成長。美國賭場直接僱用超過 50 萬人,擁有超過 90 萬台老虎機,每年產生超過 700 億美元的收入。預計全球賭場數量的大幅成長將推動賭場管理系統市場需求。
無線技術和線上賭博的發展
無線技術和線上賭博的發展也為賭場業帶來了額外的前景。從本質上講,賭場度假村需要各種零售商來提供設施管理和營運所需的軟體。因此,需要一個中央管理系統來與當代賭場單元中常見的最佳作業系統互動並收集重要資料。網路遊戲、廣告亭、體育和賽馬書籍、RFID 桌子監控、老虎機票務、無現金遊戲和賓果遊戲只是與賭場管理軟體整合的一些應用程式。例如,2022年10月,International Game Technology PLC宣布其子公司IGT Global Solutions Corporation與喬治亞州彩券公司簽署了為期七年的合約延期協議,主要部署其世界一流的彩券和iLottery產品和技術。作為合約延期的一部分,IGT 將在 10,000 多個銷售點零售終端上安裝無現金功能,允許玩家使用簽帳金融卡購買彩票。此外,線上賭場的日益普及也促使各種市場參與者投資線上空間,這對賭場管理系統的市場前景產生正面影響。例如,2024 年 4 月,Mohegan Digital(Mohegan 的遊戲部門)在賓州推出了新的線上遊戲體驗。 Play.MoheganPAcasino.com 和相關行動應用程式現已上線,並提供有利的註冊獎金。與所有 Mohegan Digital 線上遊戲產品一樣,MoheganPAcasino.com 也不乏令人興奮的老虎機、桌上遊戲等。
賭場合法化
賭場的社會接受度不斷提高以及全球賭場足跡的不斷擴大進一步推動了市場的成長。各國政府允許建立賭博俱樂部,以促進經濟成長和促進國際旅遊業。例如,2024年3月,泰國邁出了賭場合法化的第一步。一項研究表明,透過將大型娛樂中心內的賭場合法化並打擊長期非法賭博,泰國可以增加約 120 億美元的旅遊收入。擁有 500 名議員的美國眾議院投票贊成立法者小組的一項研究,允許在大型娛樂綜合體內設立賭場。出席會議的 257 名議員中共有 253 人投票贊成該計劃。同樣,在美國,賭場賭博在 24 個州合法,而體育博彩在 36 個州合法。另一方面,彩票在 45 個州以及華盛頓特區、美屬維京群島和波多黎各是合法的。一些州已將所有三種類型的賭博合法化,而另一些州則只允許其中一種或兩種。世界各地賭場的日益合法化正在增加賭場管理系統市場的收入。
IMARC Group提供了全球賭場管理系統市場報告每個細分市場的主要趨勢分析,以及 2024-2032 年全球、區域和國家層面的預測。我們的報告根據組件、應用程式和最終用戶對市場進行了分類。
解決方案
服務
諮詢
部署與整合
支援與維護
解決方案佔據大部分市場佔有率
該報告根據組成部分提供了詳細的市場細分和分析。這包括解決方案和服務(諮詢、部署和整合以及支援和維護)。根據賭場管理系統市場報告,該解決方案佔據了大部分市場佔有率。
賭場管理系統中的解決方案是指為解決系統內特定操作挑戰或任務而設計的模組或功能。它可以包含庫存管理、銷售分析或員工調度等功能。每個「解決方案」組件均經過量身定做,旨在簡化和最佳化卡西歐業務營運的特定方面,從而提高效率和效益。
會計
安全與監控
酒店及酒店管理
分析
玩家追蹤
數位內容管理
行銷和促銷
安防和監控目前在市場上表現出明顯的主導地位
該報告根據應用程式提供了詳細的市場細分和分析。這包括會計、安全和監控、酒店和接待管理、分析、玩家追蹤、數位內容管理以及行銷和促銷。報告稱,安全和監控目前在市場上佔據明顯的主導地位。
賭博俱樂部的監控系統旨在減少賭博俱樂部樓層以及整個度假村周圍的作弊、盜竊和其他犯罪行為。視訊監控解決方案使營運商能夠簡化車間運作以保持盈利。賭場涉及大量的貨幣交易,吸引了大量的欺詐和欺騙攻擊,導致安全和監控系統的採用增加。例如,2022 年第一季賭博產業的詐欺率增加了 50.1%,凸顯了賭場容易受到各種安全挑戰的影響。最近的一個例子是,全球最大的賭場公司之一米高梅 (MGM) 在 2023 年 10 月遭遇了網路攻擊,估計該公司造成了 1 億美元的損失。威脅和詐欺案件的不斷增加預計將推動賭場管理系統的市場佔有率。
中小型賭場
大型賭場
大型賭場佔據最大的市場佔有率
該報告提供了基於最終用戶的詳細市場細分和分析。這包括中小型賭場和大型賭場。報告稱,大型賭場佔據了最大的市場佔有率。
大型賭場擁有一系列特色,包括多樣化的遊戲選擇、豪華的住宿、世界一流的餐飲和娛樂場所。這些設施可滿足不同的興趣,確保為客人提供難忘的體驗。此外,IMARC 的賭場管理系統市場統計數據表明,這些賭場還為當地社區創造就業機會、增加旅遊業和推動收入,從而有利於經濟,使它們成為酒店和娛樂業不可或缺的一部分。除此之外,大型賭場的持續發展也促進了市場的成長。例如,隨著多個新綜合度假村的推出,菲律賓可能會在 2025 年底前超越新加坡,成為亞洲第二大博彩目的地,僅次於澳門。
北美洲
美國
加拿大
亞太
中國
日本
印度
韓國
澳洲
印尼
其他
歐洲
德國
法國
英國
義大利
西班牙
俄羅斯
其他
拉丁美洲
巴西
墨西哥
其他
中東和非洲
北美目前主導全球市場
市場研究報告還對所有主要區域市場進行了全面分析,其中包括北美(美國和加拿大);歐洲(德國、法國、英國、義大利、西班牙、俄羅斯等);亞太地區(中國、日本、印度、韓國、澳洲、印尼等);拉丁美洲(巴西、墨西哥等);以及中東和非洲。報告稱,北美目前在全球市場佔據主導地位。
賭場管理系統市場概覽顯示該地區的成長可歸因於北美賭場數量的增加。美國有 2175 家賭場開放並接受賭博公眾的投注。隨著越來越多的州尋求賭場合法化,這一數字繼續穩步成長。美國賭場直接僱用超過 50 萬人,擁有超過 90 萬台老虎機,每年產生超過 700 億美元的收入。此外,該地區大型成熟市場參與者的存在也推動了賭場管理系統市場的近期價格。此外,各種知名賭場都採用先進的賭場管理系統來避免詐欺活動並促進順利運作。例如,2023 年 4 月,International Game Technology PLC 在威斯康辛州瓦貝諾的 Potawatomi Casino Hotel Carter 完成了 IGT ADVANTAGE 賭場管理系統 (CMS) 的安裝。 CMS 將使 Potawatomi Casino Hotel Carter 的客人能夠享受未來的遊戲體驗,並獲得與姐妹酒店 Potawatomi Casino Hotel 相關的忠誠度獎勵計劃的好處。
The global casino management systems market size reached US$ 8.3 Billion in 2023. Looking forward, IMARC Group expects the market to reach US$ 20.0 Billion by 2032, exhibiting a growth rate (CAGR) of 10% during 2024-2032. The increasing legalization of gambling industry, rising demand for advanced security solutions in the casinos, and the growing utilization of CMS solutions to manage monetary transactions, are some of the key factors propelling the casino management systems market growth.
Major Market Drivers: The increasing number of gaming clubs worldwide, inflating disposable income of consumers, and escalating adoption of CMS to secure critical information and technology (IT) infrastructure in casinos are primarily driving the growth of the market.
Key Market Trends: The rising participation of individuals in online casinos and rising initiatives by the government authorities across various nations to legalize casinos due to several social and economic benefits are some of the key trends bolstering the growth of the market.
Geographical Landscape: According to the report, North America currently dominates the global market. The growth of the region can be attributed to the increasing number of casinos in North America. Moreover, the wide presence of large, well-established market players in the region is also contributing to the growth.
Competitive Landscape: Some of the leading casino management systems market companies include Agilysys Inc., Amatic Industries GmbH, APEX pro gaming s.r.o., CasinoFlex Systems International Ltd., Chetu Inc., Ensico CMS d.o.o., International Game Technology PLC, Konami Holdings Corporation, Novomatic, Playtech plc, Table Trac Inc., and Win Technologies Limited, among others.
Challenges and Opportunities: The casino management system market faces challenges, such as regulatory compliance, security threats, and technological advancements. However, it presents opportunities for innovation in data analytics, mobile integration, and customer experience enhancement, driving growth and adaptation within the industry.
Growth of the Gaming Industry
The increasing need for various advanced technologies in the expanding gaming industry is primarily driving the growth of the market. Moreover, the escalating number of gaming clubs across the world is also contributing to the growth of the market. For instance, there are around 5,098 global casinos & online gambling businesses as of 2024. The number of businesses in the global casinos & online gambling industry has grown 5.2% per year on average over the five years between 2019 - 2024. Moreover, in Goa, Sikkim, and the union territories of Daman and Diu, land-based casinos are legal in India. There are more than 20 legal casinos in the nation, the Deltin Daman being the most well-known, with more than 1,000 slot machines and video poker machines. Similarly, the United States has around 2,175 casinos that are open and accepting bets from the gambling public. The number continues to grow steadily as more states seek to legalize casinos. Casinos in America directly employ over half a million people, host over 900,000 slot machines, and generate over US$ 70 Billion in revenue each year. Such a massive rise in the number of casinos across the world is anticipated to propel the casino management systems market demand.
Development of Wireless Technology and Online Gambling
The development of wireless technology and online gambling has also given the casino sector additional prospects. In essence, a casino resort needs a variety of retailers to supply the required software for the management and operation of the facilities. Consequently, a single central management system is necessary to interface with and gather vital data from the best operational systems often found in contemporary casino units. Internet gaming, advertising kiosks, sports and race books, RFID table monitoring, slot ticketing, cashless gaming, and bingo are just a few applications that are integrated with casino administration software. For instance, in October 2022, International Game Technology PLC announced its subsidiary, IGT Global Solutions Corporation, signed a seven-year contract extension agreement with the Georgia Lottery Corporation mainly to deploy its world-class lottery and iLottery products and technology. As part of the contract extension, IGT would install cashless functionality on more than 10,000 point-of-sale retail terminals, allowing players to purchase lottery with a debit card. Moreover, the growing prevalence of online casinos is also prompting various market players to invest in the online space, which is positively impacting the casino management systems market outlook. For instance, in April 2024, Mohegan Digital, which is the gaming division of Mohegan, launched a new online gaming experience in Pennsylvania. Play.MoheganPAcasino.com and associated mobile apps are now live and offering an advantageous sign-up bonus. Like all Mohegan Digital online gaming offerings, MoheganPAcasino.com has no shortage of thrilling slots, table games, and more.
Legalization of Casinos
The increasing social acceptance of casinos and the expanding global casino footprint are further driving the market growth. Governments are permitting the establishment of gambling clubs in a bit to boost economic growth and promote international tourism. For instance, in March 2024, Thailand took the first step toward legalizing casinos. Thailand can lift tourism revenue by about US$ 12 Billion by legalizing casinos housed within large entertainment complexes and tackling chronic illegal gambling, according to a study. The nation's 500-member House of Representatives voted in favor of a study by a panel of lawmakers to allow casinos to be housed within large entertainment complexes. A total of 253 out of 257 lawmakers present voted in favor of the plan. Similarly, in the U.S., casino gambling is legal in 24 states, while sports betting is legal in 36 states. The lottery, on the other hand, is legal in 45 states plus DC, the US Virgin Islands, and Puerto Rico. Some states have legalized all three types of gambling, while others only allow one or two. The increasing legalization of casinos across the world is bolstering the casino management systems market revenue.
IMARC Group provides an analysis of the key trends in each sub-segment of the global casino management systems market report, along with forecasts at the global, regional, and country levels for 2024-2032. Our report has categorized the market based on component, application, and end user.
Solution
Service
Consulting
Deployment and Integration
Support and Maintenance
Solution holds the majority of the total market share
The report has provided a detailed breakup and analysis of the market based on the component. This includes solution and service (consulting, deployment and integration, and support and maintenance). According to the casino management systems market report, solution holds the majority of the total market share.
Solution in casino management system refers to a module or feature designed to address specific operational challenges or tasks within the system. It could encompass functionalities like inventory management, sales analysis, or employee scheduling. Each "Solution" component is tailored to streamline and optimize a particular aspect of Casio's business operations, enhancing efficiency and effectiveness.
Accounting
Security and Surveillance
Hotel and Hospitality Management
Analytics
Player Tracking
Digital Content Management
Marketing and Promotions
Security and surveillance currently exhibit a clear dominance in the market
The report has provided a detailed breakup and analysis of the market based on the application. This includes accounting, security and surveillance, hotel and hospitality management, analytics, player tracking, digital content management, and marketing and promotions. According to the report, security and surveillance currently exhibits a clear dominance in the market.
Surveillance systems for gaming clubs are designed to mitigate cheating, theft, and other crimes around the gambling club floor as well as the entire resort. Video surveillance solutions enable operators to streamline floor operations to remain profitable. Casinos involve a lot of monetary transactions that attract a lot of fraud and spoof attacks leading to increased adoption of security and surveillance systems. For instance, the gambling industry witnessed a 50.1% increase in the fraud rate during the first quarter of 2022, highlighting the susceptibility of casinos to various security challenges. In a recent example, MGM, one of the world's largest casino firms, experienced a cyberattack in October 2023, potentially costing the company an estimated US$ 100 Million. Such rising cases of threats and fraud are anticipated to propel the casino management systems market share.
Small and Medium Casinos
Large Casinos
Large casinos account for the largest market share
The report has provided a detailed breakup and analysis of the market based on the End User. This includes small and medium casinos and large casinos. According to the report, large casinos account for the largest market share.
Large casinos boast an array of features, including diverse gaming options, luxurious accommodations, world-class dining, and entertainment venues. These amenities cater to various interests, ensuring an unforgettable experience for guests. Moreover, casino management systems market statistics by IMARC indicate that these casinos benefit the economy as well by creating jobs for local communities, increasing tourism, and propelling revenue, making them integral to the hospitality and entertainment industry. Besides this, the ongoing development of large-scale casinos is also contributing to the market growth. For instance, Philippines may surpass Singapore to become Asia's second-largest gambling destination by the end of 2025, after Macau, with the launch of several new integrated resorts.
North America
United States
Canada
Asia-Pacific
China
Japan
India
South Korea
Australia
Indonesia
Others
Europe
Germany
France
United Kingdom
Italy
Spain
Russia
Others
Latin America
Brazil
Mexico
Others
Middle East and Africa
North America currently dominates the global market
The market research report has also provided a comprehensive analysis of all the major regional markets, which include North America (the United States and Canada); Europe (Germany, France, the United Kingdom, Italy, Spain, Russia, and others); Asia Pacific (China, Japan, India, South Korea, Australia, Indonesia, and others); Latin America (Brazil, Mexico, and others); and the Middle East and Africa. According to the report, North America currently dominates the global market.
The casino management systems market overview indicates that the growth of the region can be attributed to the increasing number of casinos in North America. The United States has across 2175 casinos that are open and accepting bets from the gambling public. The number continues to grow steadily as more states seek to legalize casinos. Casinos in America directly employ over half a million people, host over 900,000 slot machines, and generate over US$ 70 Billion in revenue each year. Moreover, the presence of large well established market players in the region is also propelling the casino management systems market recent price. Additionally, various esteemed casinos are employing advanced casino management systems to avoid fraudulent activities and facilitate smooth functioning. For instance, in April 2023, International Game Technology PLC completed an installment of the IGT ADVANTAGE casino management system (CMS) at Potawatomi Casino Hotel Carter in Wabeno, Wisc. The CMS would allow Potawatomi Casino Hotel Carter guests to enjoy future-forward gaming experiences and reap the benefits of a loyalty rewards program linked with the sister property Potawatomi Casino Hotel.
Agilysys Inc.
Amatic Industries GmbH
APEX pro gaming s.r.o.
CasinoFlex Systems International Ltd.
Chetu Inc.
Ensico CMS d.o.o.
International Game Technology PLC
Konami Holdings Corporation
Novomatic
Playtech plc
Table Trac Inc.
Win Technologies Limited
(Please note that this is only a partial list of the key players, and the complete list is provided in the report.)
April 2024: JACK Entertainment selected Konami Gaming as its exclusive casino management system partner to power industry-leading systems technology across its 1.5 million square feet of casino entertainment space. The Ohio-based gaming operator's portfolio includes a combined 2,600+ gaming machines and 85 table games at JACK Cleveland Casino in downtown Cleveland, and at JACK Thistledown Racino, located approximately 10 miles to the southeast.
October 2023: Win Systems concluded the edition of G2E '23 with an impressive commercial success, considering the large number of visitors who showed interest in their solutions, both in casino management systems (WIGOS) and in its new electronic roulette and slots.
June 2023: International Game Technology PLC announced that the company reached an agreement with Dreamscape Companies to provide its award-winning IGT ADVANTAGE casino management system to the Rio Hotel & Casino. In addition to deploying the IGT ADVANTAGE system, Rio Hotel & Casino will leverage IGT's M5 content delivery solution to run Random Riches and Lucky Coin bonuses.