市場調查報告書
商品編碼
1521257
2024-2032 年按組件(解決方案、服務)、類型(零售銀行、企業銀行)、部署模式(本地、基於雲端)、銀行模式(網路銀行、行動銀行)和地區分類的數位銀行平台市場報告Digital Banking Platform Market Report by Component (Solutions, Services), Type (Retail Banking, Corporate Banking), Deployment Mode (On-premises, Cloud-based), Banking Mode (Online Banking, Mobile Banking), and Region 2024-2032 |
2023年全球IMARC Group銀行平台市場規模達65億美元。對便利、無縫銀行體驗的需求不斷成長、眾多技術進步以及客戶對線上交易和個人化銀行服務的偏好不斷成長是推動市場的一些主要因素。
主要市場促進因素:由於消費者對便利的行動銀行服務的偏好日益增加,對提供行動銀行、線上支付和遠端帳戶管理的數位平台的需求不斷成長,這主要推動了市場的成長。
主要市場趨勢:人工智慧 (AI)、生物識別和區塊鏈等先進技術與銀行平台的日益融合,以實現增強的安全性和個人化的銀行體驗,這是市場的主要趨勢。
地理趨勢:根據報告,北美擁有數位銀行平台最大的區域市場。該地區擁有先進的技術基礎設施、較高的網際網路普及率和龐大的精通技術的消費者基礎,這使其成為數位銀行平台市場的領先地區。
競爭格局:數位銀行平台市場的一些領導者包括 Appway AG (FNZ (UK) Ltd.)、Fidelity Information Services (FIS)、Finastra Limited、Fiserv Inc.、Infosys Limited、nCino、NCR Corporation、Oracle Corporation、SAP SE 、Sopra Steria、塔塔諮詢服務有限公司、Temenos AG、紐約梅隆銀行公司、Worldline 等。
挑戰與機會:詐欺交易的敏感度和技術延遲是行業營運商面臨的突出挑戰。然而,增強的安全技術與網路銀行的整合預計將為整個市場提供利潤豐厚的成長機會。
對無縫便利銀行業務的需求不斷增加
客戶對無縫、便利的銀行體驗的需求不斷成長,主要推動了數位銀行平台市場的發展。現代消費者期望銀行服務能適應他們快節奏的生活方式,使他們能夠隨時隨地進行交易和管理財務,而不受傳統實體業務的限制。因此,各種金融機構與科技提供者合作,正在採取措施使網路銀行變得更加無縫和安全。例如,2022 年 12 月,德勤宣布與 AWS 合作,解決銀行業的長期難題:向涵蓋客戶端介面到後台營運的數位優先系統過渡。同樣,2023 年 1 月,Axis 銀行與 OPEN 合作,為其客戶(包括中小企業、自由工作者、家庭創業家、影響者等)提供完全原生的數位活期帳戶。此次合作使更大的企業界能夠獲得 Axis Bank 全面的銀行業務經驗和 OPEN 的端到端金融自動化業務管理功能。除此之外,數位銀行平台還提供行動應用程式、網路銀行入口網站和方便用戶使用的介面,可即時存取帳戶資訊、資金轉帳和帳單支付,預計這將推動數位銀行平台的市場佔有率未來幾年。
技術進步與創新
快速的技術進步在推動數位銀行平台市場向前發展方面發揮關鍵作用。各種領先的市場參與者擴大整合人工智慧(AI)、機器學習(ML)、生物辨識和區塊鏈等新興技術,為銀行業帶來革命性的巨大潛力。此外,擴大採用第三方即時支付應用程式(例如 WhatsApp Pay 和 Phone Pay),導致銀行對可靠基礎設施的需求增加,以順利進行 UPI 交易。例如,Visa 最近完成了對 Plaid 的 53 億美元收購,Plaid 是一家金融科技新創公司,允許應用程式輕鬆、即時地與客戶的銀行帳戶連接。此外,雲端平台與網路銀行平台的整合也為整體市場創造了積極的前景。 2023 年 1 月,菲律賓數位銀行 GoTyme Bank 與全球雲端銀行平台 Mambu 合作,創建創新的數位銀行解決方案,旨在增加菲律賓人獲得高品質金融服務的機會。這些創新使數位銀行平台能夠提供增強的安全措施、基於消費者行為和偏好的個人化服務、高效的交易處理以及數據驅動的見解以做出更好的決策。
監理措施及開放銀行
政府和監管機構正在努力規範線上交易,促進開放銀行和資料共享,這對全球數位銀行平台市場產生了積極影響。例如,2024 年2 月,印度儲備銀行(RBI) 發布了一項重要政策聲明,概述了多項發展和監管舉措,涵蓋金融市場、貸款機構相關法規以及包括數位貨幣和金融科技在內的支付系統。在金融市場方面,印度儲備銀行宣布將全面審查電子交易平台(ETP)的現有監管指南,這些平台允許進行受印度儲備銀行監管的金融工具(例如外匯和政府證券)的交易。開放銀行要求金融機構與授權的第三方提供者安全地共享客戶資料,這正在培育一個更互聯的金融生態系統。
The global digital banking platform market size reached US$ 6.5 Billion in 2023. Looking forward, IMARC Group expects the market to reach US$ 17.3 Billion by 2032, exhibiting a growth rate (CAGR) of 11.2% during 2024-2032. The increasing demand for convenient and seamless banking experiences, numerous technological advancements, and growing customer preferences for online transactions and personalized banking services are some of the major factors propelling the market.
Major Market Drivers: The rising demand for digital platforms that offer mobile banking, online payments, and remote account management due to the increasing consumer preference for convenient, on-the-go banking services is primarily driving the growth of the market.
Key Market Trends: The increasing integration of advanced technologies, such as artificial intelligence (AI), biometrics, and blockchain, with banking platforms to enable enhanced security and personalized banking experiences is acting as a primary key trend for the market.
Geographical Trend: According to the report, North America holds the largest regional market for digital banking platforms. This region boasts an advanced technological infrastructure, high internet penetration rates, and a large base of tech-savvy consumers, which makes it the leading region for the digital banking platform market.
Competitive Landscape: Some of the digital banking platform market leaders are Appway AG (FNZ (UK) Ltd.), Fidelity Information Services (FIS), Finastra Limited, Fiserv Inc., Infosys Limited, nCino, NCR Corporation, Oracle Corporation, SAP SE, Sopra Steria, Tata Consultancy Services Limited, Temenos AG, The Bank of New York Mellon Corporation, Worldline, among others.
Challenges and Opportunities: The susceptibility to fraudulent transactions and technical delays are prominent challenges faced by industry operators. However, the integration of enhanced security technologies with online banking is anticipated to offer lucrative growth opportunities to the overall market.
Increasing Demand for Seamless and Convenient banking
The escalating customer demand for seamless and convenient banking experiences is primarily catalyzing the market for digital banking platforms. Modern consumers expect banking services that align with their fast-paced lifestyles, enabling them to conduct transactions and manage finances on-the-go, without being constrained by traditional brick-and-mortar operations. Consequently, various financial institutions, in collaboration with technology providers, are taking initiatives to make online banking more seamless and secure. For instance, in December 2022, Deloitte announced a collaboration with AWS to address a chronic difficulty in banking: the transition to digital-first systems that span the client interface to back-office operations. Similarly, In January 2023, Axis Bank collaborated with OPEN to provide its clients, including SMEs, freelancers, homepreneurs, influencers, and others, with a completely native digital current account. This collaboration gives the larger business community access to Axis Bank's comprehensive banking experience and OPEN's end-to-end financial automation capabilities for business administration. In addition to this, digital banking platforms are offering mobile applications, online banking portals, and user-friendly interfaces that provide real-time access to account information, fund transfers, and bill payments, which is anticipated to propel the digital banking platform market share in the coming years.
Technological Advancements and Innovations
Rapid technological advancements are playing a pivotal role in driving the digital banking platform market forward. Various leading market players are increasingly integrating emerging technologies like artificial intelligence (AI), machine learning (ML), biometrics, and blockchain offer immense potential to revolutionize the banking sector. Moreover, increased adoption of third-party applications for real-time payments, such as WhatsApp Pay and Phone Pay, has led to increased demand for reliable infrastructure by the banks to carry out UPI transactions smoothly. For instance, Visa recently completed a US$ 5.3 Billion acquisition of Plaid, a fintech startup that allows applications to connect with customers' bank accounts easily and instantly. Moreover, the integration of cloud-based platforms with online banking platforms is also creating a positive outlook for the overall market. In January 2023, the digital bank in the Philippines, GoTyme Bank, collaborated with the worldwide cloud banking platform Mambu to create an innovative digital banking solution that seeks to increase Filipinos' access to high-quality financial services. These innovations empower digital banking platforms to provide enhanced security measures, personalized services based on consumer behavior and preferences, efficient transaction processing, and data-driven insights for better decision-making.
Regulatory Initiatives and Open Banking
Government and regulatory authorities are making efforts to regulate online transactions and promote open banking and data sharing, which is positively impacting the global digital banking platform market. For instance, in February 2024, the Reserve Bank of India (RBI) released a major policy statement outlining several developmental and regulatory initiatives covering financial markets, regulations pertaining to lending institutions, and payment systems, including digital currency and fintech. On the financial markets front, RBI announced that it would comprehensively review the existing regulatory guidelines for Electronic Trading Platforms (ETPs) that enable transactions in financial instruments regulated by RBI, such as foreign exchange and government securities. Open banking mandates financial institutions to share customer data securely with authorized third-party providers, which is fostering a more interconnected financial ecosystem.
IMARC Group provides an analysis of the key trends in each segment of the global digital banking platform market report, along with forecasts at the global, regional, and country levels from 2024-2032. Our report has categorized the market based on component, type, deployment mode, and banking mode.
Solutions
Services
Solutions dominate the market
The report has provided a detailed breakup and analysis of the market based on the components. This includes solutions and services. According to the report, solutions represented the largest segment.
Solutions drive innovation by providing flexible and customizable offerings to financial institutions. Rather than a monolithic approach, digital banking platform providers offer modular solutions that can be integrated into existing systems, allowing banks to select specific functionalities based on their needs and preferences. Additionally, a number of banks are launching banking solutions with improved security, which is catering to eh growth of this segment. For instance, Next Bank, a Taiwanese digital bank, launched Temenos in January 2023. Next Bank can bring products to market quickly and effectively with Temenos' open platform. The bank intends to add foreign exchange services, such as remittance services for migrant workers and wealth management tools, over time. Next Bank, which is powered by Temenos, swiftly expanded to approximately 300,000 users within nine months of its launch. Additionally, solutions foster collaboration between banks and fintech partners, promoting the development of new and innovative services.
Retail Banking
Corporate Banking
Retail banking holds the largest share of the market
A detailed breakup and analysis of the market based on the type has also been provided in the report. This includes retail and corporate banking. According to the report, retail banking accounted for the largest market share.
Retail banking has a massive customer base and is witnessing a substantial increase in demand for convenient and personalized banking services. Customers are increasingly opening saving accounts in retail banks to leverage benefits such as mobile banking, online account management, contactless payments, and real-time customer support. For instance, in 2023, RBL Bank reported a total of INR 78,186 crore, which is a 21% surge from the year 2022. Breaking this down, the bank's retail advances grew by 34% year-on-year, while its wholesale advances rose by 7%. Moreover, retail banking is undergoing a significant transformation, requiring banks to adopt advanced technologies such as natural language processing (NLP), artificial intelligence (AI), and machine learning (ML) to become trusted partners and deliver improved services.
On-premises
Cloud-based
On-premises represents the most popular mode of deployment
The report has provided a detailed breakup and analysis of the market based on the deployment mode. This includes on-premises and cloud-based. According to the report, on-premises represented the largest segment.
On-premises deployment caters to the specific needs and preferences of financial institutions that prioritize maintaining control and security over their infrastructure and data. Many banks, especially large and established ones, prefer on-premises solutions owing to regulatory compliance requirements and data privacy concerns.
Online Banking
Mobile Banking
Online banking accounts for the majority of the share in the market
The report has provided a detailed breakup and analysis of the market based on the banking mode. This includes online and mobile banking. According to the report, online banking represented the largest segment.
Online banking enables financial institutions to offer a wide range of services to customers through digital channels. According to Deloitte Insights reports, web/online banking is preferred over mobile for tasks like paying bills, updating account details, making international transfers, and researching financial products. This is due to the need for greater accuracy, ease of comparison, or simply personal preference. According to an October 2023 ABA study, Baby Boomers, at 39%, lead the pack in using online banking as their primary banking channel. Moreover, with the rapid proliferation of smartphones, tablets, and internet connectivity, customers today expect seamless and convenient access to their accounts and banking services online.
North America
United States
Canada
Asia-Pacific
China
Japan
India
South Korea
Australia
Indonesia
Others
Europe
Germany
France
United Kingdom
Italy
Spain
Russia
Others
Latin America
Brazil
Mexico
Others
Middle East and Africa
North America exhibits a clear dominance in the market.
The report has also provided a comprehensive analysis of all the major regional markets, which include North America (the United States and Canada); Asia Pacific (China, Japan, India, South Korea, Australia, Indonesia, and others); Europe (Germany, France, the United Kingdom, Italy, Spain, Russia, and others); Latin America (Brazil, Mexico, and others); and the Middle East and Africa. According to the report, North America was the largest regional market for digital banking platforms.
The presence of various big banks in North America is one of the primary reasons for the region's growth. Digital banking companies in the region offer software as a service so that legacy systems can be turned into digital ones. For instance, Temenos helps new US digital banks go live in 90 days with the most functionally rich and technologically advanced front-to-back SaaS digital banking offering. Moreover, the region's strong economy and well-established banking sector is further contributing to the growth of digital banking platforms. With a highly competitive financial services landscape, banks in the North American region are constantly seeking innovative ways to attract and retain customers.
Appway AG (FNZ (UK) Ltd.)
Fidelity Information Services (FIS)
Finastra Limited
Fiserv Inc.
Infosys Limited
nCino
NCR Corporation
Oracle Corporation
SAP SE
Sopra Steria
Tata Consultancy Services Limited
Temenos AG
The Bank of New York Mellon Corporation
Worldline
(Please note that this is only a partial list of the key players, and the complete list is provided in the report.)
January 2023: HDFC Bank, India's largest private sector bank, partnered with Microsoft for the next phase of its digital transformation journey. This partnership is anticipated to unlock business value by transforming the application portfolio, modernizing the data landscape, and securing the enterprise with Microsoft Cloud.
January 2024: Bank of America spent US$ 3.8 Billion on new technologies last year and plans to do so in 2024 as well, as it develops and deploys generative AI capabilities.
March 2024: RBI, India's central bank, expects to launch interoperability of digital payment systems for internet banking in 2024.