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市場調查報告書
商品編碼
1541754

2024-2032 年按產品（ATM、自助服務終端、自動販賣機）、應用（零售、QSR、銀行、旅遊、醫療保健等）和地區分類的自助服務技術市場報告

Self-Service Technology Market Report by Product (ATM, Kiosks, Vending Machines), Application (Retail, QSR, Banking, Travel and Tourism, Healthcare, and Others), and Region 2024-2032
出版日期: | 出版商: IMARC | 英文 146 Pages | 商品交期: 2-3個工作天內

價格

IMARC Group年全球自助服務技術市場規模達384億美元。該市場的推動因素包括消費者對便利性的日益偏好、對非接觸式解決方案不斷成長的需求、快速的技術進步、企業的成本效率、增強的資料收集能力以及對環境永續性的關注，從而在零售、銀行等各行業廣泛採用、醫療保健、旅館和交通。

自助服務技術市場分析：

主要市場促進因素：隨著消費者對快速且方便的解決方案更感興趣，自助服務技術變得越來越流行。這些技術為多個行業提供快速有效的服務體驗。此外，由於技術的快速進步提高了這些解決方案的實用性和可靠性，因此公司和客戶發現這些解決方案更具吸引力。

主要市場趨勢：主要趨勢包括零售業廣泛使用互動式資訊亭和自助結帳系統，以改善客戶體驗並加快營運速度。此外，對衛生和易於使用的解決方案日益成長的需求也支持了它在公共區域和商業環境中的採用。此外，許多企業正在強調創新和策略聯盟，推出結合區塊鏈、人工智慧（AI）和生物辨識驗證的尖端自助服務系統。

地理趨勢：在快速城市化、技術採用以及零售、銀行和運輸行業自助服務解決方案的大量投資的推動下，亞太地區是最大的區域市場。由於消費者對便利性的高需求以及各行業早期採用先進技術，其他地區也呈現強勁成長。

競爭格局：自助服務技術產業的一些主要市場參與者包括 AZKOYEN SA、Crane Co.、Diebold Nixdorf Incorporated、Fujitsu Limited、GRGBanking、HESS Cash Systems GmbH、HYOSUNG TNS Inc.（曉星公司）、KIOSK Information Systems Inc. 、NCR Corporation 和東芝公司等。

挑戰和機會：對資料安全和隱私的擔憂給該行業帶來了嚴峻的挑戰，因為公司需要採取嚴格的預防措施來保護客戶資訊並維護信心。然而，機會在於不斷創新和擴展到新興市場，這些市場對自動化和非接觸式服務的需求正在迅速成長。

自助服務科技市場趨勢：

消費者對便利性和速度的偏好不斷增加

消費者越來越重視服務提供的便利性和速度，這日益推動了對自助服務技術的需求。快節奏的生活方式日益流行，促使消費者尋找能夠提供快速、無憂服務的解決方案。大約一半的美國人（52%）通常會嘗試同時做兩件或更多事情。 60% 的成年人表示，他們至少有時會感到太忙，12% 的人一直或大部分時間都有這種感覺。自助結帳亭、自動櫃員機 (ATM) 和數位資訊亭是透過確保消費者獨立、有效率地執行任務來服務這種生活方式的技術。同樣，消費者欣賞控制交易和互動的能力，這有助於最大限度地減少等待時間並減少對人工協助的依賴。這在零售環境中尤其明顯，自助結帳系統變得越來越流行。

增強客戶體驗和參與度

眾所周知，自助服務技術的使用可以改善客戶體驗和參與度。這些技術使消費者能夠控制他們的互動，從而帶來更令人滿意和個人化的服務體驗。互動式資訊亭和行動應用程式使客戶可以輕鬆存取資訊和服務。這種便利性對於機場、零售店和醫療機構等需要及時有效服務的地方尤其有用。一項行業調查顯示，如果等待時間相同，快餐店 (QSR) 中 30% 的顧客寧願透過自助服務終端下訂單，也不願透過收銀員下訂單。此外，49.4% 的零售消費者選擇自助結帳，因為他們認為這是更快的體驗。此外，本次調查中 65% 的客戶認為非接觸式支付方式符合他們安全和衛生的主要目標。

各行業不斷採用技術

自助服務解決方案在零售、銀行、醫療保健、飯店和運輸業中越來越受歡迎，作為提高生產力、削減開支和提高客戶滿意度的一種方式。銀行業正在使用 ATM、互動式櫃員機 (ITM) 和行動銀行應用程式來節省營運成本，提供 24/7 服務，並為消費者提供便利、安全的銀行體驗。此外，隨著生物辨識身分驗證等尖端安全功能的實施，這些技術的可靠性和可信度也得到了提升。在印度，2024 會計年度 ATM 月均提領現金顯著成長 5.51%，達到 14.3 千萬盧比。在醫療保健產業，自助服務亭和病患入口網站也正在改善病患登記、登記和計費流程。

自助服務技術市場細分：

IMARC Group提供了每個細分市場的主要趨勢的分析，以及 2024-2032 年全球、區域和國家層面的預測。我們的報告根據產品和應用對市場進行了分類。

按產品分類：

自動提款機

資訊亭

自動販賣機

ATM佔大部分市場佔有率

該報告根據產品提供了詳細的市場細分和分析。這包括 ATM、自助服務終端和自動販賣機。根據該報告，ATM 代表了最大的細分市場。

根據自助服務技術市場分析和趨勢，自動櫃員機(ATM) 佔據最大的細分市場，因為它們在銀行業中發揮著重要作用，提供24/7 的現金訪問，促進快速安全的交易，並支持各種金融服務。除此之外，安全功能和便利性的不斷進步，使其成為全球城鄉銀行基礎設施中不可或缺的一部分，大大提高了自助服務技術的市場佔有率和收入。

按應用分類：

零售

快速反應

銀行業

觀光觀光

衛生保健

其他

零售業佔據產業最大佔有率

報告還提供了基於應用程式的詳細市場細分和分析。這包括零售、快餐、銀行、旅遊、醫療保健等。報告稱，零售業佔據最大的市場佔有率。

根據自助服務技術產業預測和展望，零售業是最大的細分市場。這是由於自助結帳系統、互動式資訊亭和數位支付解決方案的廣泛使用，透過減少等待時間、提高效率和提供個人化服務來增強購物體驗。此外，零售商利用這些技術來簡化營運、收集客戶見解並適應消費者對便利性和速度不斷成長的需求。除此之外，人工智慧（AI）和物聯網（IoT）等先進技術在零售自助服務解決方案中的快速整合正在促進市場成長。

按地區分類：

北美洲

美國

加拿大

亞太地區

中國

日本

印度

韓國

澳洲

印尼

其他

歐洲

德國

法國

英國

義大利

西班牙

俄羅斯

其他

拉丁美洲

巴西

墨西哥

其他

中東和非洲

亞太地區引領市場，佔據最大的自助服務技術市場佔有率

該報告還對所有主要區域市場進行了全面分析，其中包括北美（美國和加拿大）；亞太地區（中國、日本、印度、韓國、澳洲、印尼等）；歐洲（德國、法國、英國、義大利、西班牙、俄羅斯等）；拉丁美洲（巴西、墨西哥等）；以及中東和非洲。報告稱，亞太地區是自助服務技術最大的區域市場。

根據自助服務技術市場報告和概述，由於快速的城市化、新興的中產階級以及中國、日本和印度等國家的技術採用不斷增加，亞太地區佔據了最大的佔有率。此外，零售、銀行和運輸業為提高客戶體驗和營運效率而對自助服務解決方案的投資不斷增加，正在推動自助服務技術市場的成長。此外，在精通技術的人群和政府的支持性舉措的推動下，對非接觸式和自動化服務的需求不斷成長，正在推動市場成長。

競爭格局：

市場研究報告也對市場競爭格局進行了全面分析。也提供了所有主要公司的詳細資料。自助服務技術產業的一些主要市場參與者包括 AZKOYEN SA、Crane Co、Diebold Nixdorf Incorporated、Fujitsu Limited、GRGBanking、HESS Cash Systems GmbH、HYOSUNG TNS Inc.（曉星公司）、KIOSK Information Systems Inc.、 NCR株式會社、東芝株式會社等

（請注意，這只是關鍵參與者的部分列表，報告中提供了完整列表。）

頂級自助服務技術公司專注於創新、策略合作夥伴關係和擴張，以鞏固其市場地位。他們正在投資研發 (R&D)，以推出先進的人工智慧 (AI) 支援的自助服務解決方案，以提供增強的安全性和個人化的用戶體驗。此外，許多參與者正在與科技公司和金融機構合作，整合生物辨識認證和區塊鏈等尖端技術。此外，這些公司正在透過進入亞太和拉丁美洲的新興市場來擴大其全球足跡，這些市場對自動化和非接觸式解決方案的需求正在迅速增加，這間接增強了自助服務技術市場的近期機會和發展。

自助服務科技市場新聞：

2023 年 8 月，NCR 公司宣布資產 66 億美元的 First Bank 已加入 NCR 的 Allpoint 網路。此次合併將使客戶能夠在美國NCR 各地的值得信賴的零售地點輕鬆訪問和存入現金，還使First Bank 通過添加近200 台NCR 交互式櫃員機(ITM) 來改造其分支機構，為First Bank帶來更多自助服務選擇顧客。

2024 年 1 月，Diebold Nixdorf 推出了新的基於人工智慧的結帳解決方案，以應對零售業的萎縮。它旨在防止自助服務和傳統 POS 結帳時常見的損失來源。新的智慧視覺技術驅動的產品將補充 Diebold Nixdorf 已經推出的基於人工智慧的解決方案，該解決方案減少新鮮農產品掃描和限制銷售的年齡驗證期間的摩擦。

本報告回答的關鍵問題

  • 全球自助服務技術市場有多大
  • 2024-2032年全球自助服務技術市場的預期成長率是多少
  • 推動全球自助服務技術市場的關鍵因素是什麼
  • COVID-19 對全球自助服務技術市場有何影響
  • 基於產品的全球自助技術市場區隔是怎樣的
  • 基於應用的全球自助技術市場區隔如何
  • 全球自助科技市場的重點區域有哪些
  • 誰是全球自助服務技術市場的主要參與者/公司

本報告回答的關鍵問題

  • 全球自助服務技術市場有多大？ 2024-2032年全球自助服務技術市場的預期成長率是多少？
  • 推動全球自助服務技術市場的關鍵因素是什麼？
  • COVID-19 對全球自助服務技術市場有何影響？
  • 基於產品的全球自助技術市場區隔如何？
  • 基於應用的全球自助科技市場區隔如何？
  • 全球自助服務技術市場的重點區域有哪些？
  • 全球自助服務技術市場的主要參與者/公司有哪些？

目錄

第1章：前言

第 2 章：範圍與方法

  • 研究目的
  • 利害關係人
  • 數據來源
    • 主要來源
    • 二手資料
  • 市場預測
    • 自下而上的方法
    • 自上而下的方法
  • 預測方法

第 3 章：執行摘要

第 4 章：簡介

  • 概述
  • 主要行業趨勢

第 5 章：全球自助服務技術市場

  • 市場概況
  • 市場表現
  • COVID-19 的影響
  • 市場預測

第 6 章：市場區隔：依產品

  • 自動提款機
    • 市場趨勢
    • 市場預測
  • 資訊亭
    • 市場趨勢
    • 市場預測
  • 自動販賣機
    • 市場趨勢
    • 市場預測

第 7 章：市場區隔：按應用

  • 零售
    • 市場趨勢
    • 市場預測
  • 快速反應
    • 市場趨勢
    • 市場預測
  • 銀行業
    • 市場趨勢
    • 市場預測
  • 觀光觀光
    • 市場趨勢
    • 市場預測
  • 衛生保健
    • 市場趨勢
    • 市場預測
  • 其他
    • 市場趨勢
    • 市場預測

第 8 章：市場區隔：按地區

  • 北美洲
    • 美國
    • 加拿大
  • 亞太地區
    • 中國
    • 日本
    • 印度
    • 韓國
    • 澳洲
    • 印尼
    • 其他
  • 歐洲
    • 德國
    • 法國
    • 英國
    • 義大利
    • 西班牙
    • 俄羅斯
    • 其他
  • 拉丁美洲
    • 巴西
    • 墨西哥
    • 其他
  • 中東和非洲
    • 市場趨勢
    • 市場預測

第 9 章：SWOT 分析

  • 概述
  • 優勢
  • 弱點
  • 機會
  • 威脅

第 10 章：價值鏈分析

第 11 章：波特五力分析

  • 概述
  • 買家的議價能力
  • 供應商的議價能力
  • 競爭程度
  • 新進入者的威脅
  • 替代品的威脅

第 12 章：價格分析

第13章：競爭格局

  • 市場結構
  • 關鍵參與者
  • 關鍵參與者簡介
    • AZKOYEN SA
    • Crane Co.
    • Diebold Nixdorf Incorporated
    • Fujitsu Limited
    • GRGBanking
    • HESS Cash Systems GmbH
    • HYOSUNG TNS Inc. (Hyosung Corporation)
    • KIOSK Information Systems Inc.
    • NCR Corporation
    • Toshiba Corporation
Product Code: SR112024A3123

The global self-service technology market size reached US$ 38.4 Billion in 2023. Looking forward, IMARC Group expects the market to reach US$ 69.6 Billion by 2032, exhibiting a growth rate (CAGR) of 6.6% during 2024-2032. The market is driven by increasing consumer preference for convenience, growing demand for contactless solutions, rapid technological advancements, cost efficiency for businesses, enhanced data collection capabilities, and a focus on environmental sustainability, resulting in widespread adoption across various industries, including retail, banking, healthcare, hospitality, and transportation.

Self-Service Technology Market Analysis:

Major Market Drivers: Self-service technologies are becoming popular as consumers are more interested in speedy and convenient solutions. These technologies offer rapid and effective service experiences in several industries. Furthermore, companies and customers are finding these solutions more attractive due to the rapid improvements in technology which have improved the usefulness and dependability of these solutions.

Key Market Trends: The main trends include the extensive use of interactive kiosks and self-checkout systems in the retail industry to better customer experience and speed up operations. Moreover, its adoption in public areas and commercial settings is also being supported by a rising need for hygienic and easy-to-use solutions. In addition, a number of businesses are emphasizing innovation and strategic alliances to launch cutting-edge self-service systems that combine blockchain, artificial intelligence (AI), and biometric verification.

Geographical Trends: Asia Pacific is the largest regional segment, driven by rapid urbanization, technological adoption, and significant investments in self-service solutions across retail, banking, and transportation sectors. Other regions are also showing strong growth owing to high consumer demand for convenience and the early adoption of advanced technologies in various industries.

Competitive Landscape: Some of the major market players in the self-service technology industry include AZKOYEN SA, Crane Co., Diebold Nixdorf Incorporated, Fujitsu Limited, GRGBanking, HESS Cash Systems GmbH, HYOSUNG TNS Inc. (Hyosung Corporation), KIOSK Information Systems Inc., NCR Corporation, and Toshiba Corporation among many others.

Challenges and Opportunities: Concerns about data security and privacy present serious challenges in this industry as companies need to take strict precautions to safeguard client information and uphold confidence. However, opportunities lie in continuous innovation and expansion into emerging markets, where the demand for automated and contactless services is rapidly increasing.

Self-Service Technology Market Trends:

Increasing Consumer Preference for Convenience and Speed

Consumers are giving more importance to convenience and speed in service delivery, which is increasingly driving the demand for self-service technologies. There has been a hike in the fast-paced lifestyle which is prompting consumers to look for solutions that give quick and hassle-free services. About half of Americans (52%) are usually trying to do two or more things at once. 60% of these adults said they at least sometimes felt too busy, and 12% feel this way all or most of the time. Self-checkout kiosks, automated teller machines (ATMs), and digital information kiosks are technologies that serve this lifestyle by making sure that consumers are performing tasks independently and efficiently. Likewise, consumers appreciate the ability to control their transactions and interactions, which helps in minimizing wait times and reduce their dependency on human assistance. This is particularly visible in retail environments, where self-checkout systems have become increasingly popular.

Enhanced Customer Experience and Engagement

The use of self-service technologies is known to improve customer experience and engagement. These technologies give consumers control over their interactions, leading to a more satisfying and personalized service experience. Interactive kiosks and mobile apps provide customers with easy access to information and services. This convenience is especially helpful in places like airports, retail establishments, and healthcare institutions where prompt and effective service is crucial. According to an industry survey, 30% of customers in quick-service restaurants (QSRs) would rather place their orders through a kiosk than a cashier if the wait times were the same. Also, 49.4% of retail consumers choose self-service checkouts because they believe it to be a quicker experience. Furthermore, 65% of customers in this survey believed that contactless payment methods are in line with their primary goals for security and hygiene.

Growing Technology Adoption in Various Industries

Self-service solutions are becoming more and more popular in the retail, banking, healthcare, hotel, and transportation industries as a way to boost productivity, cut expenses, and enhance customer happiness. ATMs, interactive teller machines (ITMs), and mobile banking applications are being used by the banking industry to save operating costs, provide 24/7 service, and give consumers a convenient and safe banking experience. Additionally, the reliability and trustworthiness of these technologies have increased with the implementation of cutting-edge security features like biometric authentication. In India, the fiscal year 2024 witnessed a notable 5.51 percent increase in the monthly average cash withdrawals from ATMs, reaching Rs 1.43 crore. In the healthcare industry, self-service kiosks and patient portals are also improving patient registration, check-in, and billing processes.

Self-Service Technology Market Segmentation:

IMARC Group provides an analysis of the key trends in each segment of the market, along with forecasts at the global, regional, and country levels for 2024-2032. Our report has categorized the market based on product and application.

Breakup by Product:

ATM

Kiosks

Vending Machines

ATM accounts for the majority of the market share

The report has provided a detailed breakup and analysis of the market based on the product. This includes ATM, kiosks, and vending machines. According to the report, ATM represented the largest segment.

According to the self-service technology market analysis and trends, automated teller machines (ATMs) accounted for the largest segment, due to their essential role in banking, providing 24/7 access to cash, facilitating quick and secure transactions, and supporting various financial services like deposits, transfers, and balance inquiries. In addition to this, the continuous advancements in security features and convenience, making them indispensable in urban and rural banking infrastructures across the globe, is providing a considerable boost to the self-service technology market share and revenue.

Breakup by Application:

Retail

QSR

Banking

Travel and Tourism

Healthcare

Others

Retail holds the largest share of the industry

A detailed breakup and analysis of the market based on the application have also been provided in the report. This includes retail, QSR, banking, travel and tourism, healthcare, and others. According to the report, retail accounted for the largest market share.

Based on the self-service technology industry forecast and outlook, the retail sector represented the largest segment. This is due to the extensive use of self-checkout systems, interactive kiosks, and digital payment solutions to enhance the shopping experience by reducing wait times, increasing efficiency, and providing personalized services. Moreover, retailers leverage these technologies to streamline operations, gather customer insights, and adapt to the growing consumer demand for convenience and speed. Besides this, the burgeoning integration of advanced technologies like artificial intelligence (AI) and the Internet of Things (IoT) in retail self-service solutions is enhancing the market growth.

Breakup by Region:

North America

United States

Canada

Asia Pacific

China

Japan

India

South Korea

Australia

Indonesia

Others

Europe

Germany

France

United Kingdom

Italy

Spain

Russia

Others

Latin America

Brazil

Mexico

Others

Middle East and Africa

Asia Pacific leads the market, accounting for the largest self-service technology market share

The report has also provided a comprehensive analysis of all the major regional markets, which include North America (the United States and Canada); Asia Pacific (China, Japan, India, South Korea, Australia, Indonesia, and others); Europe (Germany, France, the United Kingdom, Italy, Spain, Russia, and others); Latin America (Brazil, Mexico, and others); and the Middle East and Africa. According to the report, Asia Pacific represents the largest regional market for self-service technology.

As per the self-service technology market report and overview, Asia Pacific accounted for the largest segment due to rapid urbanization, a burgeoning middle class, and increasing technological adoption in countries like China, Japan, and India. Moreover, the growing investment in self-service solutions by the retail, banking, and transportation sectors to enhance customer experience and operational efficiency, is bolstering the self-service technology market growth. Additionally, the growing demand for contactless and automated services, driven by a tech-savvy population and supportive government initiatives, is propelling the market growth.

Competitive Landscape:

The market research report has also provided a comprehensive analysis of the competitive landscape in the market. Detailed profiles of all major companies have also been provided. Some of the major market players in the self-service technology industry include AZKOYEN SA, Crane Co., Diebold Nixdorf Incorporated, Fujitsu Limited, GRGBanking, HESS Cash Systems GmbH, HYOSUNG TNS Inc. (Hyosung Corporation), KIOSK Information Systems Inc., NCR Corporation, Toshiba Corporation, etc.

(Please note that this is only a partial list of the key players, and the complete list is provided in the report.)

The top self-service technology companies are focusing on innovation, strategic partnerships, and expansion to strengthen their market positions. They are investing in research and development (R&D) to introduce advanced and artificial intelligence (AI)-powered self-service solutions that offer enhanced security and personalized user experiences. Moreover, many players are partnering with tech firms and financial institutions to integrate cutting-edge technologies like biometric authentication and blockchain. Furthermore, these companies are expanding their global footprint by entering emerging markets in Asia Pacific and Latin America, where demand for automated and contactless solutions is rapidly increasing, which is indirectly enhancing the self0service technology market's recent opportunities and developments.

Self-Service Technology Market News:

In August 2023, NCR Corporation announced that $6.6 billion-asset First Bank has joined NCR's Allpoint Network. This merger will allow customers to easily access and deposit cash at trusted retail locations across the U.S. NCR also enabled First Bank to transform its branches through the addition of almost 200 NCR Interactive Teller Machines (ITMs), bringing more self-service options to First Bank customers.

In January 2024, Diebold Nixdorf launched its new AI-based checkout solutions to combat shrink in retail. It is designed to prevent common sources of loss at self-service and traditional POS checkouts. The new smart vision technology-powered offering will complement Diebold Nixdorf's already-live AI-based solutions, which reduce friction during fresh produce scanning and age verification for restricted sales.

Key Questions Answered in This Report

  • 1. How big is the global self-service technology market?
  • 2. What is the expected growth rate of the global self-service technology market during 2024-2032?
  • 3. What are the key factors driving the global self-service technology market?
  • 4. What has been the impact of COVID-19 on the global self-service technology market?
  • 5. What is the breakup of the global self-service technology market based on the product?
  • 6. What is the breakup of the global self-service technology market based on the application?
  • 7. What are the key regions in the global self-service technology market?
  • 8. Who are the key players/companies in the global self-service technology market?

Table of Contents

1 Preface

2 Scope and Methodology

  • 2.1 Objectives of the Study
  • 2.2 Stakeholders
  • 2.3 Data Sources
    • 2.3.1 Primary Sources
    • 2.3.2 Secondary Sources
  • 2.4 Market Estimation
    • 2.4.1 Bottom-Up Approach
    • 2.4.2 Top-Down Approach
  • 2.5 Forecasting Methodology

3 Executive Summary

4 Introduction

  • 4.1 Overview
  • 4.2 Key Industry Trends

5 Global Self-Service Technology Market

  • 5.1 Market Overview
  • 5.2 Market Performance
  • 5.3 Impact of COVID-19
  • 5.4 Market Forecast

6 Market Breakup by Product

  • 6.1 ATM
    • 6.1.1 Market Trends
    • 6.1.2 Market Forecast
  • 6.2 Kiosks
    • 6.2.1 Market Trends
    • 6.2.2 Market Forecast
  • 6.3 Vending Machines
    • 6.3.1 Market Trends
    • 6.3.2 Market Forecast

7 Market Breakup by Application

  • 7.1 Retail
    • 7.1.1 Market Trends
    • 7.1.2 Market Forecast
  • 7.2 QSR
    • 7.2.1 Market Trends
    • 7.2.2 Market Forecast
  • 7.3 Banking
    • 7.3.1 Market Trends
    • 7.3.2 Market Forecast
  • 7.4 Travel and Tourism
    • 7.4.1 Market Trends
    • 7.4.2 Market Forecast
  • 7.5 Healthcare
    • 7.5.1 Market Trends
    • 7.5.2 Market Forecast
  • 7.6 Others
    • 7.6.1 Market Trends
    • 7.6.2 Market Forecast

8 Market Breakup by Region

  • 8.1 North America
    • 8.1.1 United States
      • 8.1.1.1 Market Trends
      • 8.1.1.2 Market Forecast
    • 8.1.2 Canada
      • 8.1.2.1 Market Trends
      • 8.1.2.2 Market Forecast
  • 8.2 Asia Pacific
    • 8.2.1 China
      • 8.2.1.1 Market Trends
      • 8.2.1.2 Market Forecast
    • 8.2.2 Japan
      • 8.2.2.1 Market Trends
      • 8.2.2.2 Market Forecast
    • 8.2.3 India
      • 8.2.3.1 Market Trends
      • 8.2.3.2 Market Forecast
    • 8.2.4 South Korea
      • 8.2.4.1 Market Trends
      • 8.2.4.2 Market Forecast
    • 8.2.5 Australia
      • 8.2.5.1 Market Trends
      • 8.2.5.2 Market Forecast
    • 8.2.6 Indonesia
      • 8.2.6.1 Market Trends
      • 8.2.6.2 Market Forecast
    • 8.2.7 Others
      • 8.2.7.1 Market Trends
      • 8.2.7.2 Market Forecast
  • 8.3 Europe
    • 8.3.1 Germany
      • 8.3.1.1 Market Trends
      • 8.3.1.2 Market Forecast
    • 8.3.2 France
      • 8.3.2.1 Market Trends
      • 8.3.2.2 Market Forecast
    • 8.3.3 United Kingdom
      • 8.3.3.1 Market Trends
      • 8.3.3.2 Market Forecast
    • 8.3.4 Italy
      • 8.3.4.1 Market Trends
      • 8.3.4.2 Market Forecast
    • 8.3.5 Spain
      • 8.3.5.1 Market Trends
      • 8.3.5.2 Market Forecast
    • 8.3.6 Russia
      • 8.3.6.1 Market Trends
      • 8.3.6.2 Market Forecast
    • 8.3.7 Others
      • 8.3.7.1 Market Trends
      • 8.3.7.2 Market Forecast
  • 8.4 Latin America
    • 8.4.1 Brazil
      • 8.4.1.1 Market Trends
      • 8.4.1.2 Market Forecast
    • 8.4.2 Mexico
      • 8.4.2.1 Market Trends
      • 8.4.2.2 Market Forecast
    • 8.4.3 Others
      • 8.4.3.1 Market Trends
      • 8.4.3.2 Market Forecast
  • 8.5 Middle East and Africa
    • 8.5.1 Market Trends
    • 8.5.2 Market Forecast

9 SWOT Analysis

  • 9.1 Overview
  • 9.2 Strengths
  • 9.3 Weaknesses
  • 9.4 Opportunities
  • 9.5 Threats

10 Value Chain Analysis

11 Porters Five Forces Analysis

  • 11.1 Overview
  • 11.2 Bargaining Power of Buyers
  • 11.3 Bargaining Power of Suppliers
  • 11.4 Degree of Competition
  • 11.5 Threat of New Entrants
  • 11.6 Threat of Substitutes

12 Price Analysis

13 Competitive Landscape

  • 13.1 Market Structure
  • 13.2 Key Players
  • 13.3 Profiles of Key Players
    • 13.3.1 AZKOYEN SA
      • 13.3.1.1 Company Overview
      • 13.3.1.2 Product Portfolio
      • 13.3.1.3 Financials
    • 13.3.2 Crane Co.
      • 13.3.2.1 Company Overview
      • 13.3.2.2 Product Portfolio
      • 13.3.2.3 Financials
      • 13.3.2.4 SWOT Analysis
    • 13.3.3 Diebold Nixdorf Incorporated
      • 13.3.3.1 Company Overview
      • 13.3.3.2 Product Portfolio
      • 13.3.3.3 Financials
      • 13.3.3.4 SWOT Analysis
    • 13.3.4 Fujitsu Limited
      • 13.3.4.1 Company Overview
      • 13.3.4.2 Product Portfolio
      • 13.3.4.3 Financials
      • 13.3.4.4 SWOT Analysis
    • 13.3.5 GRGBanking
      • 13.3.5.1 Company Overview
      • 13.3.5.2 Product Portfolio
    • 13.3.6 HESS Cash Systems GmbH
      • 13.3.6.1 Company Overview
      • 13.3.6.2 Product Portfolio
    • 13.3.7 HYOSUNG TNS Inc. (Hyosung Corporation)
      • 13.3.7.1 Company Overview
      • 13.3.7.2 Product Portfolio
    • 13.3.8 KIOSK Information Systems Inc.
      • 13.3.8.1 Company Overview
      • 13.3.8.2 Product Portfolio
      • 13.3.8.3 Financials
    • 13.3.9 NCR Corporation
      • 13.3.9.1 Company Overview
      • 13.3.9.2 Product Portfolio
      • 13.3.9.3 Financials
    • 13.3.10 Toshiba Corporation
      • 13.3.10.1 Company Overview
      • 13.3.10.2 Product Portfolio
      • 13.3.10.3 Financials
      • 13.3.10.4 SWOT Analysis

List of Figures

  • Figure 1: Global: Self-Service Technology Market: Major Drivers and Challenges
  • Figure 2: Global: Self-Service Technology Market: Sales Value (in Billion US$), 2018-2023
  • Figure 3: Global: Self-Service Technology Market Forecast: Sales Value (in Billion US$), 2024-2032
  • Figure 4: Global: Self-Service Technology Market: Breakup by Product (in %), 2023
  • Figure 5: Global: Self-Service Technology Market: Breakup by Application (in %), 2023
  • Figure 6: Global: Self-Service Technology Market: Breakup by Region (in %), 2023
  • Figure 7: Global: Self-Service Technology (ATM) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 8: Global: Self-Service Technology (ATM) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 9: Global: Self-Service Technology (Kiosks) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 10: Global: Self-Service Technology (Kiosks) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 11: Global: Self-Service Technology (Vending Machines) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 12: Global: Self-Service Technology (Vending Machines) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 13: Global: Self-Service Technology (Retail) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 14: Global: Self-Service Technology (Retail) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 15: Global: Self-Service Technology (QSR) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 16: Global: Self-Service Technology (QSR) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 17: Global: Self-Service Technology (Banking) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 18: Global: Self-Service Technology (Banking) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 19: Global: Self-Service Technology (Travel and Tourism) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 20: Global: Self-Service Technology (Travel and Tourism) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 21: Global: Self-Service Technology (Healthcare) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 22: Global: Self-Service Technology (Healthcare) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 23: Global: Self-Service Technology (Other Applications) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 24: Global: Self-Service Technology (Other Applications) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 25: North America: Self-Service Technology Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 26: North America: Self-Service Technology Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 27: United States: Self-Service Technology Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 28: United States: Self-Service Technology Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 29: Canada: Self-Service Technology Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 30: Canada: Self-Service Technology Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 31: Asia Pacific: Self-Service Technology Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 32: Asia Pacific: Self-Service Technology Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 33: China: Self-Service Technology Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 34: China: Self-Service Technology Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 35: Japan: Self-Service Technology Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 36: Japan: Self-Service Technology Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 37: India: Self-Service Technology Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 38: India: Self-Service Technology Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 39: South Korea: Self-Service Technology Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 40: South Korea: Self-Service Technology Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 41: Australia: Self-Service Technology Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 42: Australia: Self-Service Technology Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 43: Indonesia: Self-Service Technology Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 44: Indonesia: Self-Service Technology Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 45: Others: Self-Service Technology Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 46: Others: Self-Service Technology Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 47: Europe: Self-Service Technology Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 48: Europe: Self-Service Technology Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 49: Germany: Self-Service Technology Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 50: Germany: Self-Service Technology Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 51: France: Self-Service Technology Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 52: France: Self-Service Technology Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 53: United Kingdom: Self-Service Technology Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 54: United Kingdom: Self-Service Technology Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 55: Italy: Self-Service Technology Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 56: Italy: Self-Service Technology Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 57: Spain: Self-Service Technology Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 58: Spain: Self-Service Technology Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 59: Russia: Self-Service Technology Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 60: Russia: Self-Service Technology Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 61: Others: Self-Service Technology Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 62: Others: Self-Service Technology Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 63: Latin America: Self-Service Technology Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 64: Latin America: Self-Service Technology Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 65: Brazil: Self-Service Technology Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 66: Brazil: Self-Service Technology Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 67: Mexico: Self-Service Technology Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 68: Mexico: Self-Service Technology Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 69: Others: Self-Service Technology Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 70: Others: Self-Service Technology Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 71: Middle East and Africa: Self-Service Technology Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 72: Middle East and Africa: Self-Service Technology Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 73: Global: Self-Service Technology Industry: SWOT Analysis
  • Figure 74: Global: Self-Service Technology Industry: Value Chain Analysis
  • Figure 75: Global: Self-Service Technology Industry: Porter's Five Forces Analysis

List of Tables

  • Table 1: Global: Self-Service Technology Market: Key Industry Highlights, 2023 and 2032
  • Table 2: Global: Self-Service Technology Market Forecast: Breakup by Product (in Million US$), 2024-2032
  • Table 3: Global: Self-Service Technology Market Forecast: Breakup by Application (in Million US$), 2024-2032
  • Table 4: Global: Self-Service Technology Market Forecast: Breakup by Region (in Million US$), 2024-2032
  • Table 5: Global: Self-Service Technology Market: Competitive Structure
  • Table 6: Global: Self-Service Technology Market: Key Players