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市場調查報告書
商品編碼
1387174

雲端電話服務市場報告：2030 年趨勢、預測與競爭分析

Cloud Telephony Service Market Report: Trends, Forecast and Competitive Analysis to 2030
出版日期: | 出版商: Lucintel | 英文 150 Pages | 商品交期: 3個工作天內

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簡介目錄

雲端電話服務趨勢和預測

到 2030 年，全球雲端電話服務市場預計將達到 396 億美元，2024 年至 2030 年年複合成長率為 9.5%。該市場的主要促進因素是通訊業者從傳統網路向IP網路的轉變、遠端工作政策的日益採用以及全球對雲端服務的需求不斷成長。全球雲端電話服務市場前景廣闊，在 BFSI、政府、電信和 IT、醫療保健、媒體和娛樂以及零售市場中蘊藏著未來性。

雲端電話服務市場洞察

Lucintel 預測，在預測期內，網際網路協定語音仍將佔據更大的市場佔有率，因為它提供了許多優勢，包括負擔得起的網路服務和有助於改善通訊的直覺介面。我預測是這樣的。

在北美，該地區的消費者和企業擴大使用託管雲端電話服務進行網路協定語音 (VoIP) 通話、線上會議、視訊會議和其他業務相關任務。預測期內的最高成長。

本報告回答了 11 個關鍵問題：

  • Q.1. 細分市場中最有前途和高成長的機會是什麼？
  • Q.2.哪個細分市場將以更快的速度成長？為什麼？
  • Q.3.您認為哪些地區未來會出現更快的成長？為什麼？
  • Q.4. 影響市場動態的主要因素有哪些？市場的主要挑戰和商業風險是什麼？
  • Q.5. 這個市場的商業風險和競爭威脅是什麼？
  • Q.6.這個市場有哪些新趨勢？為什麼？
  • Q.7.市場客戶需求有何改變？
  • Q.8. 該市場有哪些新發展以及哪些公司處於領先地位？
  • Q.9.這個市場的主要企業有哪些？主要企業採取哪些策略配合措施來發展業務？
  • Q.10. 該市場上的競爭產品有哪些？由於材料或產品替代而導致市場佔有率下降的威脅有多大？
  • Q.11.過去年度發生了哪些併購事件，對產業產生了哪些影響？

目錄

第1章 執行摘要

第2章 全球雲端電話服務市場：市場動態

  • 簡介、背景、分類
  • 供應鏈
  • 產業促進因素與挑戰

第3章 2018-2030年市場趨勢及預測分析

  • 宏觀經濟趨勢（2018-2023）與預測（2024-2030）
  • 全球雲端電話服務市場趨勢（2018-2023）與預測（2024-2030）
  • 按部署模式分類的全球雲端電話服務市場
    • 雲
    • 主持
  • 按網路分類的全球雲端電話服務市場
    • 公共交換電話網
    • 網際網路語音協定
  • 按最終用途分類的全球雲端電話服務市場
    • BFSI
    • 政府
    • 電信與資訊技術
    • 衛生保健
    • 媒體和娛樂
    • 零售
    • 其他

第4章 2018-2030年分地區市場趨勢及預測分析

  • 全球雲端電話服務市場（按地區）
  • 北美雲端電話服務市場
  • 歐洲雲端電話服務市場
  • 亞太雲端電話服務市場
  • 其他區域雲端電話服務市場

第5章 競爭分析

  • 產品系列分析
  • 營運整合
  • 波特五力分析

第6章 成長機會與策略分析

  • 成長機會分析
    • 按部署模式分類的全球雲端電話服務市場成長機會
    • 全球雲端電話服務市場網路成長機會
    • 全球雲端電話服務市場成長機會（依最終用途）
    • 按地區分類的全球雲端電話服務市場成長機會
  • 全球雲端電話服務市場新趨勢
  • 戰略分析
    • 新產品開發
    • 全球雲端電話服務市場容量擴張
    • 全球雲端電話服務市場的合併、收購和合資企業
    • 認證和許可

第7章 主要企業概況

  • DIALPAD
  • 8x8
  • Go 2 Market
  • BroadSoft
  • Knowlarity Communications
  • AVOXI
  • Exotel Techcom
  • Microsoft
  • LeadNXT
  • Cisco Systems
簡介目錄

Cloud Telephony Service Trends and Forecast

The future of the global cloud telephony service market looks promising with opportunities in the BFSI, government, telecom & IT, healthcare, media & entertainment, and retail markets. The global cloud telephony service market is expected to reach an estimated $39.6 billion by 2030 with a CAGR of 9.5% from 2024 to 2030. The major drivers for this market are transformation of telecom companies from conventional to IP networks, rising adoption of remote working policies, and growing demand of cloud services across the globe.

A more than 150-page report is developed to help in your business decisions.

Cloud Telephony Service by Segment

The study includes a forecast for the global cloud telephony service by deployment model, network, end use, and region.

Cloud Telephony Service Market by Deployment Model [Shipment Analysis by Value from 2018 to 2030]:

  • Cloud
  • Hosted

Cloud Telephony Service Market by Network [Shipment Analysis by Value from 2018 to 2030]:

  • Public Switched Telephone Network
  • Voice Over Internet Protocol

Cloud Telephony Service Market by End Use [Shipment Analysis by Value from 2018 to 2030]:

  • BFSI
  • Government
  • Telecom & IT
  • Healthcare
  • Media & Entertainment
  • Retail
  • Others

Cloud Telephony Service Market by Region [Shipment Analysis by Value from 2018 to 2030]:

  • North America
  • Europe
  • Asia Pacific
  • The Rest of the World

List of Cloud Telephony Service Companies

Companies in the market compete on the basis of product quality offered. Major players in this market focus on expanding their manufacturing facilities, R&D investments, infrastructural development, and leverage integration opportunities across the value chain. With these strategies cloud telephony service companies cater increasing demand, ensure competitive effectiveness, develop innovative products & technologies, reduce production costs, and expand their customer base. Some of the cloud telephony service companies profiled in this report include-

  • Dialpad
  • 8X8
  • Go 2 Market
  • Broadsoft
  • Knowlarity Communications
  • Avoxi
  • Exotel Techcom
  • Microsoft
  • Leadnxt
  • Cisco Systems

Cloud Telephony Service Market Insights

Lucintel forecasts that voice over internet protocol will remain the larger segment over the forecast period because it offers a number of benefits, including affordable network services and an intuitive interface that promotes improved communication.

North America is expected to witness highest growth over the forecast period due to growing use of hosted cloud phone services for voice-over-internet protocol (VoIP) calls, online meetings, video conferencing, and other business-related tasks by both consumers and businesses in this region.

Features of the Global Cloud Telephony Service Market

Market Size Estimates: Cloud telephony service market size estimation in terms of value ($B).

Trend and Forecast Analysis: Market trends (2018 to 2023) and forecast (2024 to 2030) by various segments and regions.

Segmentation Analysis: Cloud telephony service market size by deployment model, network, end use, and region in terms of value ($B).

Regional Analysis: Cloud telephony service market breakdown by North America, Europe, Asia Pacific, and Rest of the World.

Growth Opportunities: Analysis of growth opportunities in different deployment model, network, end use, and regions for the cloud telephony service market.

Strategic Analysis: This includes M&A, new product development, and competitive landscape of the cloud telephony service market.

Analysis of competitive intensity of the industry based on Porter's Five Forces model.

FAQ

Q.1 What is the cloud telephony service market size?

Answer: The global cloud telephony service market is expected to reach an estimated $39.6 billion by 2030.

Q.2 What is the growth forecast for cloud telephony service market?

Answer: The global cloud telephony service market is expected to grow with a CAGR of 9.5% from 2024 to 2030.

Q.3 What are the major drivers influencing the growth of the cloud telephony service market?

Answer: The major drivers for this market are transformation of telecom companies from conventional to IP networks, rising adoption of remote working policies, and growing demand of cloud services across the globe.

Q4. What are the major segments for cloud telephony service market?

Answer: The future of the global cloud telephony service market looks promising with opportunities in the BFSI, government, telecom & IT, healthcare, media & entertainment, and retail markets.

Q5. Who are the key cloud telephony service market companies?

Answer: Some of the key cloud telephony service companies are as follows:

  • Dialpad
  • 8X8
  • Go 2 Market
  • Broadsoft
  • Knowlarity Communications
  • Avoxi
  • Exotel Techcom
  • Microsoft
  • Leadnxt
  • Cisco Systems

Q6. Which cloud telephony service market segment will be the largest in future?

Answer: Lucintel forecasts that voice over internet protocol will remain the larger segment over the forecast period because it offers a number of benefits, including affordable network services and an intuitive interface that promotes improved communication.

Q7. In cloud telephony service market, which region is expected to be the largest in next 5 years?

Answer: North America is expected to witness highest growth over the forecast period due to growing use of hosted cloud phone services for voice-over-internet protocol (VoIP) calls, online meetings, video conferencing, and other business-related tasks by both consumers and businesses in this region.

Q.8 Do we receive customization in this report?

Answer: Yes, Lucintel provides 10% customization without any additional cost.

This report answers following 11 key questions:

  • Q.1. What are some of the most promising, high-growth opportunities for the cloud telephony service market by deployment model (cloud and hosted), network (public switched telephone network and voice over internet protocol), end use (BFSI, government, telecom & IT, healthcare, media & entertainment, retail, and others), and region (North America, Europe, Asia Pacific, and the Rest of the World)?
  • Q.2. Which segments will grow at a faster pace and why?
  • Q.3. Which region will grow at a faster pace and why?
  • Q.4. What are the key factors affecting market dynamics? What are the key challenges and business risks in this market?
  • Q.5. What are the business risks and competitive threats in this market?
  • Q.6. What are the emerging trends in this market and the reasons behind them?
  • Q.7. What are some of the changing demands of customers in the market?
  • Q.8. What are the new developments in the market? Which companies are leading these developments?
  • Q.9. Who are the major players in this market? What strategic initiatives are key players pursuing for business growth?
  • Q.10. What are some of the competing products in this market and how big of a threat do they pose for loss of market share by material or product substitution?
  • Q.11. What M&A activity has occurred in the last 5 years and what has its impact been on the industry?

Table of Contents

1. Executive Summary

2. Global Cloud Telephony Service Market : Market Dynamics

  • 2.1: Introduction, Background, and Classifications
  • 2.2: Supply Chain
  • 2.3: Industry Drivers and Challenges

3. Market Trends and Forecast Analysis from 2018 to 2030

  • 3.1. Macroeconomic Trends (2018-2023) and Forecast (2024-2030)
  • 3.2. Global Cloud Telephony Service Market Trends (2018-2023) and Forecast (2024-2030)
  • 3.3: Global Cloud Telephony Service Market by Deployment Model
    • 3.3.1: Cloud
    • 3.3.2: Hosted
  • 3.4: Global Cloud Telephony Service Market by Network
    • 3.4.1: Public Switched Telephone Network
    • 3.4.2: Voice Over Internet Protocol
  • 3.5: Global Cloud Telephony Service Market by End Use
    • 3.5.1: BFSI
    • 3.5.2: Government
    • 3.5.3: Telecom & IT
    • 3.5.4: Healthcare
    • 3.5.5: Media & Entertainment
    • 3.5.6: Retail
    • 3.5.7: Others

4. Market Trends and Forecast Analysis by Region from 2018 to 2030

  • 4.1: Global Cloud Telephony Service Market by Region
  • 4.2: North American Cloud Telephony Service Market
    • 4.2.2: North American Cloud Telephony Service Market by End Use: BFSI, Government, Telecom & IT, Healthcare, Media & Entertainment, Retail, and Others
  • 4.3: European Cloud Telephony Service Market
    • 4.3.1: European Cloud Telephony Service Market by Network: Public Switched Telephone Network and Voice Over Internet Protocol
    • 4.3.2: European Cloud Telephony Service Market by End Use: BFSI, Government, Telecom & IT, Healthcare, Media & Entertainment, Retail, and Others
  • 4.4: APAC Cloud Telephony Service Market
    • 4.4.1: APAC Cloud Telephony Service Market by Network: Public Switched Telephone Network and Voice Over Internet Protocol
    • 4.4.2: APAC Cloud Telephony Service Market by End Use: BFSI, Government, Telecom & IT, Healthcare, Media & Entertainment, Retail, and Others
  • 4.5: ROW Cloud Telephony Service Market
    • 4.5.1: ROW Cloud Telephony Service Market by Network: Public Switched Telephone Network and Voice Over Internet Protocol
    • 4.5.2: ROW Cloud Telephony Service Market by End Use: BFSI, Government, Telecom & IT, Healthcare, Media & Entertainment, Retail, and Others

5. Competitor Analysis

  • 5.1: Product Portfolio Analysis
  • 5.2: Operational Integration
  • 5.3: Porter's Five Forces Analysis

6. Growth Opportunities and Strategic Analysis

  • 6.1: Growth Opportunity Analysis
    • 6.1.1: Growth Opportunities for the Global Cloud Telephony Service Market by Deployment Model
    • 6.1.2: Growth Opportunities for the Global Cloud Telephony Service Market by Network
    • 6.1.3: Growth Opportunities for the Global Cloud Telephony Service Market by End Use
    • 6.1.4: Growth Opportunities for the Global Cloud Telephony Service Market by Region
  • 6.2: Emerging Trends in the Global Cloud Telephony Service Market
  • 6.3: Strategic Analysis
    • 6.3.1: New Product Development
    • 6.3.2: Capacity Expansion of the Global Cloud Telephony Service Market
    • 6.3.3: Mergers, Acquisitions, and Joint Ventures in the Global Cloud Telephony Service Market
    • 6.3.4: Certification and Licensing

7. Company Profiles of Leading Players

  • 7.1: DIALPAD
  • 7.2: 8x8
  • 7.3: Go 2 Market
  • 7.4: BroadSoft
  • 7.5: Knowlarity Communications
  • 7.6: AVOXI
  • 7.7: Exotel Techcom
  • 7.8: Microsoft
  • 7.9: LeadNXT
  • 7.10: Cisco Systems