封面
市場調查報告書
商品編碼
1628852

製造業中的 UCaaS:市場佔有率分析、行業趨勢和成長預測(2025-2030 年)

UCaaS In The Manufacturing - Market Share Analysis, Industry Trends & Statistics, Growth Forecasts (2025 - 2030)

出版日期: | 出版商: Mordor Intelligence | 英文 100 Pages | 商品交期: 2-3個工作天內

價格

本網頁內容可能與最新版本有所差異。詳細情況請與我們聯繫。

簡介目錄

製造業的 UCaaS 市場規模預計到 2025 年為 154.5 億美元,預計到 2030 年將達到 382.6 億美元,預測期(2025-2030 年)複合年成長率為 19.88%。

製造市場中的 UCaaS-IMG1

主要亮點

  • 整合通訊即服務 (UCaaS) 正在透過提供統一通訊和協作解決方案來改變製造業,從而提高業務效率、簡化流程並促進創新。
  • 製造業中 UCaaS 市場的成長是由地理分散的團隊之間無縫通訊的需求不斷成長、遠端工作的增加以及行業內的數位轉型工作所推動的。製造商正在使用 UCaaS 來改善內部和外部通訊、減少停機時間並透過即時資料共用和協作工具增強決策流程。
  • 此外,UCaaS 解決方案的擴充性和靈活性使其成為各種規模的製造公司的理想選擇。製造業中小型企業 (SME) 可以受益於 UCaaS 的成本效率和擴充性,使他們無需大量前期投資即可獲得先進的通訊和協作工具。這種技術的民主化將使中小企業能夠透過提高業務效率和敏捷性來更有效地與大公司競爭。
  • 例如,統一通訊、SIP 中繼、業務通訊、Microsoft Teams 直接路由和客服中心解決方案的整合通訊於 2024 年 8 月宣布推出下一代整合通訊。 。 MyCloud UCaaS 的設計初衷是為了最大限度地提高 Linevent 的白牌和聯合品牌經銷商合作夥伴的收益。
  • 此外,與 Office 365 整合的 Microsoft Teams 允許製造團隊協作處理文件、舉行虛擬會議以及與各種業務應用程式整合,以簡化工作流程並提高生產力。 RingCentral 的 UCaaS 解決方案提供了一套全面的通訊工具,包括語音、視訊、通訊和客服中心功能,這對於維持製造業的高效通訊管道至關重要。
  • 總之,製造業 UCaaS 市場的成長是由加強溝通和協作的需求、數位轉型的興起以及物聯網等先進技術的整合所推動的。

製造業UCaaS市場趨勢

雲端部署模式部分預計將佔據主要市場佔有率

  • 製造業中的統一通訊即服務 (UCaas)雲端部署為尋求增強協作和能力的組織提供了多種優勢。製造業根據其生產週期和業務成長可能有不同的通訊需求。這樣的解決方案可讓您根據需要增加或減少通訊資源,使您能夠回應不斷變化的需求,而不會過度使用資源。
  • 採用雲端無需在硬體、軟體和基礎設施方面進行大量前期投資。製造商可以避免與購買、維護和升級本地設備相關的成本,而是以訂閱方式支付 UCaas 服務費用。
  • 此外,NTT 資料將在 2023 年 11 月解決組織在最佳化協作工具方面面臨的挑戰,特別是在整合通訊(UC) 和即服務( UCaaS) 領域。層級構造服務。 UCaaS 等雲端交付模式為企業提供了一整套通訊和協作應用程式和服務。 UCaaS 可以將語音通話、視訊會議和即時通訊等各種通訊工具整合到一個統一平台中。
  • 此外,與傳統的本地系統相比,這些解決方案的部署速度相對較快。這對於營運敏捷性和應變能力至關重要的製造業尤其有價值。雲端基礎的Ucaas 支援遠端和行動存取通訊工具。這在員工可能位於遠端位置的車間的製造環境中非常重要。遠端存取提高了協作和溝通的效率。
  • 製造環境中的物聯網設備從機器、感測器和設備收集大量資料。這些資料被發送到雲端進行儲存、分析和視覺化。雲端平台提供處理這些資料並從中獲取見解所需的運算能力和儲存。根據Cisco的說法,物聯網 (IoT) 是一個普遍的系統,其中人、資料、流程和事物連接到網際網路並相互連接。全球整體M2M 連線預計將成長 2.4 倍,從 2018 年的 61 億成長到 2023 年的 147 億。到 2023 年,全球每人將擁有 1.8 個 M2M 連線。

亞太地區市場預計將顯著成長

  • 由於世界製造地中國、印度和日本等經濟強國的存在,亞太地區預計將顯著成長。該地區是多個新興經濟體的所在地,並已成為製造業強國。隨著這些經濟體的不斷發展,對高效通訊和協作解決方案的需求不斷增加,這使得 UCaaS 成為一個有價值的提案。
  • IBEF表示,印度製定了一項旨在2025年將製造業佔GDP比重提高到25%的國家製造業政策,以及一項旨在到2025年將製造業佔GDP比重提高到25%的國家製造業政策,以及 2022 年制定國家製造業舉措,發展符合全球製造業標準的核心製造業。
  • 根據GSMA預測,到2025年,40-50%的中國行動用戶將使用5G。該國在網路虛擬、融合和切片方面正在取得更多進展。各國政府也開始將獨立網路作為初始 5G 部署的一部分,從頭開始建立 5G 網路,而不是花時間將 4G 網路演進為 5G 網路。它也有助於當地供應商的發展。
  • 此外,2023 年 6 月,RingCentral 在印度推出了雲端語音通訊服務。 RingCentral 宣布,透過此舉,它已成為印度第一家提供合規企業級雲端語音通訊的全球雲端供應商。在印度建立雲端電話服務的供應商向位於印度的跨國公司提供雲端電話功能,從而實現與客戶、合作夥伴、領導和員工的順暢溝通。
  • 此外,印度政府的「印度製造」等舉措鼓勵企業在印度製造產品,並鼓勵對製造業的大量投資,為市場呈指數級成長提供了機會。因此,所有這些因素預計將補充該地區製造業市場中整合通訊即服務的成長。
  • 此外,旨在讓中國在全球高科技製造業中佔優勢的「中國製造2025」等政府舉措正在對其他地區產生影響並推動市場發展。該計劃的重點是製造電動車和其他新能源汽車、下一代資訊技術(IT)和通訊、以及先進的機器人和人工智慧。預計這將推動製造業的整合通訊即服務 (UCaaS)。

製造業 UCaaS 產業概述

製造業的整合通訊即即服務(UCaaS) 市場高度分散,主要參與者包括Cisco、Tata Communications、Abaya、8X8 和 Microsoft。市場上的公司正在採取聯盟和收購等策略來加強其產品供應並獲得永續的競爭優勢。

其他好處:

  • Excel 格式的市場預測 (ME) 表
  • 3 個月分析師支持

目錄

第1章簡介

  • 調查先決條件
  • 調查範圍

第2章調查方法

第3章執行摘要

第4章市場動態

  • 市場概況
  • 產業價值鏈分析
  • 產業吸引力-波特五力分析
    • 新進入者的威脅
    • 買方議價能力
    • 供應商的議價能力
    • 替代品的威脅
    • 競爭公司之間敵對關係的強度

第5章市場洞察

  • 市場促進因素
    • 行動性和 BYOD 趨勢不斷成長
    • 一體化供應鏈管理
  • 市場限制因素
    • 缺乏整合通訊即即服務的意識

第6章 市場細分

  • 按公司規模
    • 小型企業
    • 企業
  • 按發展
    • 本地
  • 按地區
    • 北美洲
      • 美國
      • 加拿大
    • 歐洲
      • 德國
      • 英國
      • 法國
    • 亞洲
      • 中國
      • 印度
      • 日本
      • 澳洲和紐西蘭
    • 世界其他地區

第7章 競爭格局

  • 公司簡介
    • Cisco Systems, Inc.
    • Tata Communications Limited
    • Avaya Inc.
    • 8X8, Inc.
    • Microsoft Corporation
    • Dimension Data
    • DXC Technology Company
    • Getronics
    • IBM Corporation
    • Mitel Networks Corporation
    • RingCentral, Inc
    • Verizon Wireless(Verizon Communications)

第8章投資分析

第9章市場的未來

簡介目錄
Product Code: 55901

The UCaaS In The Manufacturing Market size is estimated at USD 15.45 billion in 2025, and is expected to reach USD 38.26 billion by 2030, at a CAGR of 19.88% during the forecast period (2025-2030).

UCaaS In The Manufacturing - Market - IMG1

Key Highlights

  • Unified Communication as a Service (UCaaS) is transforming the manufacturing industry by offering integrated communication and collaboration solutions that enhance operational efficiency, streamline processes, and foster innovation.
  • The growth of the UCaaS market in manufacturing is driven by the increasing need for seamless communication across geographically dispersed teams, the rise of remote work, and the digital transformation initiatives within the industry. Manufacturers are leveraging UCaaS to improve internal and external communication, reduce downtime, and enhance decision-making processes through real-time data sharing and collaboration tools.
  • Moreover, the scalability and flexibility of UCaaS solutions make them ideal for manufacturing companies of all sizes. Small and medium-sized enterprises (SMEs) in the manufacturing sector can benefit from the cost-effective and scalable nature of UCaaS, which allows them to access advanced communication and collaboration tools without significant upfront investment. This democratization of technology is enabling SMEs to compete more effectively with larger players by enhancing their operational efficiency and agility.
  • For instance, in August 2024, Reinvent Telecom, which is a provider of wholesale unified communications, SIP trunking, business messaging, direct routing for Microsoft Teams and contact center solutions, launched MyCloud UCaaS, its next-generation unified communications and collaboration (UC&C) platform. MyCloud UCaaS was designed from the ground up to maximize revenue for Reinvent's white-label and co-branded reseller partners.
  • In addition to this, Microsoft Teams, integrated with Office 365, enables manufacturing teams to collaborate on documents, hold virtual meetings, and integrate with various business applications, thereby streamlining workflow and enhancing productivity. RingCentral's UCaaS solutions provide a comprehensive suite of communication tools, including voice, video, messaging, and contact center capabilities, which are crucial for maintaining efficient communication channels within manufacturing operations.
  • In conclusion, the growth of the UCaaS market in the manufacturing industry is being propelled by the need for enhanced communication and collaboration, the rise of digital transformation, and the integration of advanced technologies such as IoT.

UCaaS Manufacturing Market Trends

Cloud Deployment Model Segment is Expected to Hold Significant Market Share

  • Cloud deployment of UCaas (Unified Communication as a Service) in manufacturing offers various benefits to organizations seeking to enhance their collaboration and capabilities. Manufacturing operations can experience varying communication demands based on production cycles and business growth. These solutions allow manufacturers to scale their communication resources up or down as needed, ensuring they can accommodate changing requirements without over-committing resources.
  • Cloud deployment eliminates the need for substantial upfront investments in hardware, software, and infrastructure. Manufacturers can avoid the costs associated with purchasing, maintaining, and upgrading on-premises equipment and instead pay for UCaas services on a subscription basis.
  • Furthermore, in November 2023, NTT DATA announced EX Managed Services which is a two-tier service that's designed to address the challenges faced by organizations in optimizing their collaboration tools particularly in the areas of unified communications (UC) and unified communications as a service (UCaaS). A cloud-delivery model such as UCaaS makes a comprehensive set of communication and collaboration applications and services available to enterprises. UCaaS can bring together a range of communication tools, such as voice calling, videoconferencing and instant messaging, into a single unified platform.
  • In addition to this, these solutions can be deployed relatively quickly compared to traditional on-premises systems. This is particularly valuable in manufacturing, where operational agility and responsiveness are crucial. Cloud-based Ucaas enables remote and mobile access to communication tools. This is important in manufacturing environments where employees may locate on the production floor remotely. Remote access enhances collaboration and communication efficiency.
  • IoT devices in manufacturing environments collect vast amounts of data from machines, sensors, and equipment. This data can be sent to the cloud for storage, analysis, and visualization. Cloud platforms provide the computational power and storage needed to process and derive insights from this data. According to Cisco Systems, the Internet of Things (IoT) has become a prevalent system in which people, data, processes, and things connect to the Internet and each other. M2M connections are expected to grow 2.4-fold globally, from 6.1 billion in 2018 to 14.7 billion by 2023. There would be 1.8 M2M connections for each member of the global population by 2023.

Asia Pacific Expected to Witness Significant Growth in the Market

  • Asia-Pacific is expected to witness significant growth owing to the presence of the global manufacturing hub, i.e., China, and other big economies such as India and Japan. The region is home to several emerging economies and an established manufacturing powerhouse. As these economies continue to develop, there is a growing need for efficient communication and collaboration solutions, making UCaaS a valuable proposition.
  • According to IBEF, India is gradually progressing on the road to Industry 4.0 through the Government of India's initiatives like the National Manufacturing Policy, which aims to increase the share of manufacturing in GDP to 25% by 2025, and the PLI scheme for manufacturing which was launched in 2022 to develop the core manufacturing sector at par with global manufacturing standards.
  • According to the GSMA, by 2025, 40-50% of China's mobile users may be using 5G. The country is gaining more regarding network virtualization, convergence, and slicing. The government also started to include standalone as part of its initial 5G deployment, owing to building a 5G network from the ground rather than spending the time to evolve a 4G network into a 5G network. It has also helped the growth of local vendors.
  • Moreover, in June 2023, RingCentral launched Cloud Telephony Service in India. RingCentral announced the move makes it India's first global cloud provider to provide compliant enterprise-grade cloud telephony. The vendor establishing a cloud phone service in India enables multinational organizations with a basis in India to access cloud phone capabilities, empowering smoother communication with customers, partners, leaders, and workers.
  • Additionally, Indian government initiatives such as Make in India which encourages companies to manufacture their products in India and enthuse with dedicated investments into manufacturing, are providing an opportunity for the market to grow exponentially. Therefore, all the factors are expected to complement the growth of the unified communication-as-a-service in the manufacturing market in the region.
  • Furthermore, government initiatives such as Made in China 2025, which aim to make China dominant in the global high-tech manufacturing sector, are influencing other regions, which in return is driving the market. This initiative is focused on manufacturing electric cars and other new energy vehicles, next-generation information technology (IT) and telecommunications, and advanced robotics and artificial intelligence. It is expected to drive the unified communication-as-a-service in the manufacturing market.

UCaaS Manufacturing Industry Overview

Unified Communication-as-a-service in the Manufacturing market is highly fragmented, with the presence of major players like Cisco Systems, Inc., Tata Communications, Avaya Inc., 8X8, Inc., and Microsoft Corporation. Players in the market are adopting strategies such as partnerships and acquisitions to enhance their product offerings and gain sustainable competitive advantage.

Additional Benefits:

  • The market estimate (ME) sheet in Excel format
  • 3 months of analyst support

TABLE OF CONTENTS

1 INTRODUCTION

  • 1.1 Study Assumptions
  • 1.2 Scope of the Study

2 RESEARCH METHODOLOGY

3 EXECUTIVE SUMMARY

4 MARKET DYNAMICS

  • 4.1 Market Overview
  • 4.2 Industry Value Chain Analysis
  • 4.3 Industry Attractiveness - Porter's Five Forces Analysis
    • 4.3.1 Threat of New Entrants
    • 4.3.2 Bargaining Power of Buyers
    • 4.3.3 Bargaining Power of Suppliers
    • 4.3.4 Threat of Substitute Products
    • 4.3.5 Intensity of Competitive Rivalry

5 MARKET INSIGHTS

  • 5.1 Market Drivers
    • 5.1.1 Growing Trends Towards Mobility and BYOD
    • 5.1.2 Integrated Supply Chain Management
  • 5.2 Market Restraints
    • 5.2.1 Lack of Awareness About the Unified Communication-as-a-service

6 MARKET SEGMENTATION

  • 6.1 By Business Size
    • 6.1.1 Small and Midsize Business
    • 6.1.2 Enterprise
  • 6.2 By Deployment Mode
    • 6.2.1 On-Premises
    • 6.2.2 Cloud
  • 6.3 By Geography
    • 6.3.1 North America
      • 6.3.1.1 United States
      • 6.3.1.2 Canada
    • 6.3.2 Europe
      • 6.3.2.1 Germany
      • 6.3.2.2 United Kingdom
      • 6.3.2.3 France
    • 6.3.3 Asia
      • 6.3.3.1 China
      • 6.3.3.2 India
      • 6.3.3.3 Japan
      • 6.3.3.4 Australia and New Zealand
    • 6.3.4 Rest of World

7 COMPETITIVE LANDSCAPE

  • 7.1 Company Profiles
    • 7.1.1 Cisco Systems, Inc.
    • 7.1.2 Tata Communications Limited
    • 7.1.3 Avaya Inc.
    • 7.1.4 8X8, Inc.
    • 7.1.5 Microsoft Corporation
    • 7.1.6 Dimension Data
    • 7.1.7 DXC Technology Company
    • 7.1.8 Getronics
    • 7.1.9 IBM Corporation
    • 7.1.10 Mitel Networks Corporation
    • 7.1.11 RingCentral, Inc
    • 7.1.12 Verizon Wireless (Verizon Communications)

8 INVESTMENT ANANLYSIS

9 FUTURE OF THE MARKET