市場佔有率與預測:IT運用聊天機器人，2023～2028年，美國(雙報告綁定套裝)

市場佔有率

據 Quadrant Knowledge Solutions 稱，到 2028 年，美國 IT 營運聊天機器人市場的複合年增長率預計將低於平均水平。在通常是技術採用領跑者的美國，IT 營運聊天機器人市場的成長速度慢於預期。這背後有幾個因素，包括市場飽和和人工智慧技術的高初始投資。儘管美國許多產業正在經歷數位轉型，但 IT 營運聊天機器人這一利基市場卻停滯不前。雖然早期採用階段得到了廣泛採用，但市場現在正在努力應對整合課題和投資回報率問題。因此，與其他全球市場相比，預測複合年增長率低於平均值。

Quadrant Knowledge Solutions 使用聊天機器人進行 IT 運營，“通過提供實時幫助、問題解決、警報管理、確保網絡安全、從交互中學習以及提供人工智能驅動的解決方案來簡化 IT 支持流程。”

市場預測說明

據 Quadrant Knowledge Solutions 稱，預計到 2028 年，美國 IT 營運聊天機器人市場的複合年增長率將低於平均水平。儘管目前的成長率低於平均水平，但美國 IT 營運聊天機器人的未來看起來充滿希望，這取決於人工智慧和機器學習的進步。聊天機器人功能的持續改進以及與 IT 運營的整合具有重新增長的潛力。公司預計將專注於增強現有系統的功能，以便更有效率、更自主地管理 IT 營運。解決當前課題的創新，例如改進的使用者介面和與遺留系統的無縫集成，對於重振市場興趣和推動未來成長至關重要。

Quadrant Knowledge Solutions 是一款人工智慧驅動的產品，旨在透過提供即時幫助、問題解決、警報管理、確保網路安全、從互動中學習以及提供多通路可訪問性來簡化IT 支援流程。將IT 營運的聊天機器人定義為： "解決方案" 。

目錄

Market Share:

第1章 摘要整理

• 主要調查結果
• 主要預測
• 主要趨勢
• 市場概要

第2章 市場概要

• 市場定義和範圍
• 影響市場的主要原因
• 促進因素與阻礙因素

第3章 市場佔有率分析

• 美國市場佔有率
• 美國市場佔有率:各業界
• 市場佔有率:媒體&娛樂
• 市場佔有率:零售
• 市場佔有率:BFSI
• 市場佔有率:旅遊、飯店
• 市場佔有率:教育
• 市場佔有率:公共部門
• 市場佔有率:醫療保健·生命科學
• 市場佔有率:汽車
• 市場佔有率:食品和飲料
• 美國市場佔有率:各部署類型
• 市場佔有率:內部部署
• 市場佔有率:雲端
• 美國市場佔有率:各客戶類型
• 市場佔有率:中小企業
• 市場佔有率:大企業
• 市場佔有率:企業

第4章 企業簡介

• 公司概要
• 分析師的觀點與分析

第5章 附錄

• 調查手法

Market Forecast:

第1章 摘要整理

• 主要調查結果
• 主要預測
• 主要趨勢
• 市場概要

第2章 市場概要

• 市場定義和範圍
• 影響市場的主要原因
• 促進因素與阻礙因素

第3章 市場預測分析

• 美國市場預測
• 美國市場預測:各業界
• 市場預測:媒體&娛樂
• 市場預測:零售業
• 市場預測:BFSI
• 市場預測:旅遊&飯店
• 市場預測:教育
• 市場預測:公共部門
• 市場預測:醫療保健&生命科學
• 市場預測:汽車
• 市場預測:食品和飲料
• 美國市場預測:各部署類型
• 市場預測:內部部署
• 市場預測:雲端
• 美國市場預測:各客戶類型
• 市場預測:中小企業
• 市場預測:大企業
• 市場預測:企業

第4章 企業簡介

• 公司概要
• 分析師的觀點與分析

第5章 附錄

• 調查手法

This product includes two reports: Market Share and Market Forecast.

Market Share Description:

Quadrant Knowledge Solutions Reveals that Chatbots for IT Operations Market is Projected to Register a CAGR of below-average by 2028 in USA. The United States, often a frontrunner in technology adoption, is witnessing a slower-than-expected growth in the Chatbots for IT Operations market. This can be attributed to several factors, including market saturation and a high level of initial investment in AI technologies. While many industries in the U.S. have embraced digital transformation, the specific niche of chatbots for IT operations is experiencing a plateau. The early adoption phase has seen significant uptake, but the market is now grappling with integration challenges and ROI concerns. As a result, the projected CAGR remains below average compared to other global markets.

Quadrant Knowledge Solutions defines chatbots for IT operations 'as AI-powered solutions designed to streamline IT support processes by offering real-time assistance, resolving issues, managing alerts, ensuring cybersecurity, learning from interactions, and providing multi-channel accessibility'.

Market Forecast Description:

Quadrant Knowledge Solutions Reveals that Chatbots for IT Operations Market is Projected to Register a CAGR of below-average by 2028 in USA. Despite the current below-average growth rate, the future of Chatbots for IT Operations in the USA holds promise, contingent on advancements in AI and machine learning. With continuous improvements in chatbot capabilities and their integration with IT operations, there is potential for renewed growth. Enterprises are expected to focus on enhancing the functionality of existing systems, aiming for more efficient, autonomous IT operations management. Innovations that address the current challenges, such as improved user interfaces and seamless integration with legacy systems, will be critical in revitalizing market interest and driving future growth.

Quadrant Knowledge Solutions defines chatbots for IT operations 'as AI-powered solutions designed to streamline IT support processes by offering real-time assistance, resolving issues, managing alerts, ensuring cybersecurity, learning from interactions, and providing multi-channel accessibility'.

TABLE OF CONTENTS

Market Share:

Chapter 01: Executive Summary

• Key Research Findings
• Top Predictions
• Top Trends
• Market Summary

Chapter 02: Market Overview

• Market Definition and Scope
• Key Factors Impacting the Market
• Drivers & Restraints

Chapter 03: Market Share Analysis

• USA Market Share
• USA Market Share by Industry Verticals
• Market Share by Media & Entertainment
• Market Share by Retail
• Market Share by BFSI
• Market Share by Travel & Hospitality
• Market Share by Education
• Market Share by Public Sector
• Market Share by Healthcare & Life Science
• Market Share by Automotive
• Market Share by Food & Beverage
• USA Market Share by Deployment Type
• Market Share by Deployment Type: On prem
• Market Share by Deployment Type: Cloud
• USA Market Share by Customer Type
• Market Share by SMB
• Market Share by Large
• Market Share by Enterprise

Chapter 04: Company Profile

• Company Overview
• Analyst Perspectives and Analysis

Chapter 05: Appendix

• Research Methodologies

Market Forecast:

Chapter 01: Executive Summary

• Key Research Findings
• Top Predictions
• Top Trends
• Market Summary

Chapter 02: Market Overview

• Market Definition and Scope
• Key Factors Impacting the Market
• Drivers & Restraints

Chapter 03: Market Forecast Analysis

• USA Market Forecast
• USA Market Forecast by Industry Verticals
• Market Forecast by Media & Entertainment
• Market Forecast by Retail
• Market Forecast by BFSI
• Market Forecast by Travel & Hospitality
• Market Forecast by Education
• Market Forecast by Public Sector
• Market Forecast by Healthcare & Life Science
• Market Forecast by Automotive
• Market Forecast by Food & Beverage
• USA Market Forecast by Deployment Type
• Market Forecast by Deployment Type: On prem
• Market Forecast by Deployment Type: Cloud
• USA Market Forecast by Customer Type
• Market Forecast by SMB
• Market Forecast by Large
• Market Forecast by Enterprise

Chapter 04: Company Profile

• Company Overview
• Analyst Perspectives and Analysis

Chapter 05: Appendix

• Research Methodologies

LIST OF FIGURES

Market Share:

• Fig. 1 Market Share of Chatbots for IT Operations USA, 2023
• Fig. 2 USA Market Share of Chatbots for IT Operations IT & Telecom Industry, 2023
• Fig. 3 USA Market Share of Chatbots for IT Operations Banking & Financial Services Industry, 2023
• Fig. 4 USA Market Share of Chatbots for IT Operations Insurance Industry, 2023
• Fig. 5 USA Market Share of Chatbots for IT Operations Healthcare Industry, 2023
• Fig. 6 USA Market Share of Chatbots for IT Operations Government & Public Sector, 2023
• Fig. 7 USA Market Share of Chatbots for IT Operations Retail & eCommerce, 2023
• Fig. 8 USA Market Share of Chatbots for IT Operations Manufacturing, 2023
• Fig. 9 USA Market Share of Chatbots for IT Operations Hospitality, 2023
• Fig. 10 USA Market Share of Chatbots for IT Operations On-premises Deployment, 2023
• Fig. 11 USA Market Share of Chatbots for IT Operations Cloud Deployment, 2023
• Fig. 12 USA Market Share of Chatbots for IT Operations SMB Customers, 2023
• Fig. 13 USA Market Share of Chatbots for IT Operations Large Customers, 2023
• Fig. 14 USA Market Share of Chatbots for IT Operations Enterprise Customers, 2023

Market Forecast:

• Fig. 1 Market Forecast of Chatbots for IT Operations USA, 2024- 2028
• Fig. 2 Market Forecast of Chatbots for IT Operations IT & Telecom Industry, 2024- 2028
• Fig. 3 Market Forecast of Chatbots for IT Operations Banking & Financial Services Industry, 2023
• Fig. 4 Market Forecast of Chatbots for IT Operations Insurance Industry, 2024- 2028
• Fig. 5 Market Forecast of Chatbots for IT Operations Healthcare Industry, 2024- 2028
• Fig. 6 Market Forecast of Chatbots for IT Operations Government & Public Sector, 2024- 2028
• Fig. 7 Market Forecast of Chatbots for IT Operations Retail & eCommerce, 2024- 2028
• Fig. 8 Market Forecast of Chatbots for IT Operations Manufacturing, 2024- 2028
• Fig. 9 Market Forecast of Chatbots for IT Operations Hospitality, 2024- 2028
• Fig. 10 Market Forecast of Chatbots for IT Operations On-premises Deployment, 2024- 2028
• Fig. 11 Market Forecast of Chatbots for IT Operations Cloud Deployment, 2024- 2028
• Fig. 12 Market Forecast of Chatbots for IT Operations SMB Customers, 2024- 2028
• Fig. 13 Market Forecast of Chatbots for IT Operations Large Customers, 2024- 2028
• Fig. 14 Market Forecast of Chatbots for IT Operations Enterprise Customers, 2024- 2028