市場佔有率與預測:IT運用聊天機器人，2023～2028年，中東·非洲(雙報告綁定套裝)

市場佔有率

根據 Quadrant Knowledge Solutions 的公告，預計到 2028 年，中東和非洲 IT 營運聊天機器人市場的複合年增長率將高於平均水平。

在中東和非洲地區，由於對數位轉型和基礎設施開發的高度重視，聊天機器人在 IT 營運中的採用率顯著增加。該地區的政府和企業正在大力投資人工智慧和自動化技術，以提高營運效率和服務交付。積極的 IT 營運現代化方法有助於實現高於平均水平的複合年增長率，將中東和非洲定位為聊天機器人解決方案的關鍵市場。該地區對技術進步的承諾是這一增長的關鍵驅動力。

市場預測說明

根據 Quadrant Knowledge Solutions 的公告，預計到 2028 年，中東和非洲地區 IT 營運的聊天機器人市場複合年增長率將高於平均水平。中東和非洲 IT 營運聊天機器人市場的未來充滿希望，對人工智慧和數位基礎設施的持續投資預計將推動進一步成長。隨著該地區繼續優先考慮技術創新，對先進聊天機器人解決方案的需求可能會增加。未來的發展可能會集中在創建更直觀、更聰明的聊天機器人，這些機器人可以管理複雜的 IT 環境並與其他新興技術整合。透過培育創新與協作文化，中東和非洲可以利用這些進步，提高營運效率並實現策略業務目標。

Quadrant Knowledge Solutions 是一種人工智慧驅動的解決方案，旨在透過提供即時幫助、問題解決、警報管理、確保網路安全、從互動中學習以及提供多通路可訪問性來簡化IT 支援流程” ，這是IT 運作聊天機器人的定義。

目錄

Market Share:

第1章 摘要整理

• 主要調查結果
• 主要預測
• 主要趨勢
• 市場概要

第2章 市場概要

• 市場定義和範圍
• 影響市場的主要原因
• 促進因素與阻礙因素

第3章 市場佔有率分析

• 中東·非洲市場佔有率
• 中東·非洲市場佔有率:各業界
• 市場佔有率:媒體·娛樂
• 市場佔有率:零售
• 市場佔有率:BFSI
• 市場佔有率:旅遊、飯店
• 市場佔有率:教育
• 市場佔有率:公共部門
• 市場佔有率:醫療保健·生命科學
• 市場佔有率:汽車
• 市場佔有率:食品和飲料
• 中東·非洲市場佔有率:各部署類型
• 市場佔有率:內部部署
• 市場佔有率:雲端
• 中東·非洲市場佔有率:各客戶類型
• 市場佔有率:中小企業
• 市場佔有率:大企業
• 市場佔有率:企業

第4章 企業簡介

• 公司概要
• 分析師的觀點與分析

第5章 附錄

• 調查手法

Market Forecast:

第1章 摘要整理

• 主要調查結果
• 主要預測
• 主要趨勢
• 市場概要

第2章 市場概要

• 市場定義和範圍
• 影響市場的主要原因
• 促進因素與阻礙因素

第3章 市場預測分析

• 中東·非洲市場預測
• 中東·非洲市場預測:各業界
• 市場預測:媒體·娛樂
• 市場預測:零售業
• 市場預測:BFSI
• 市場預測:旅遊&飯店
• 市場預測:教育
• 市場預測:公共部門
• 市場預測:醫療保健&生命科學
• 市場預測:汽車
• 市場預測:食品和飲料
• 中東·非洲市場預測:各部署類型
• 市場預測:內部部署
• 市場預測:雲端
• 中東·非洲市場預測:各客戶類型
• 市場預測:中小企業
• 市場預測:大企業
• 市場預測:企業

第4章 企業簡介

• 公司概要
• 分析師的觀點與分析

第5章 附錄

• 調查手法

This product includes two reports: Market Share and Market Forecast.

Market Share Description:

Quadrant Knowledge Solutions Reveals that Chatbots for IT Operations Market is Projected to Register a CAGR of above-average by 2028 in Middle East and Africa.

The Middle East and Africa (MEA) region is witnessing a notable increase in the adoption of Chatbots for IT Operations, driven by a strong focus on digital transformation and infrastructure development. Governments and enterprises in the region are investing heavily in AI and automation technologies to enhance operational efficiency and service delivery. The proactive approach to modernizing IT operations is contributing to an above-average CAGR, positioning MEA as a significant market for chatbot solutions. The region's commitment to technological advancement is a key driver of this growth.

Quadrant Knowledge Solutions defines chatbots for IT operations 'as AI-powered solutions designed to streamline IT support processes by offering real-time assistance, resolving issues, managing alerts, ensuring cybersecurity, learning from interactions, and providing multi-channel accessibility'.

Market Forecast Description:

Quadrant Knowledge Solutions Reveals that Chatbots for IT Operations Market is Projected to Register a CAGR of above-average by 2028 in Middle East and Africa. The future of the Chatbots for IT Operations market in MEA looks promising, with sustained investments in AI and digital infrastructure expected to drive further growth. As the region continues to prioritize technological innovation, the demand for advanced chatbot solutions will increase. Future developments will focus on creating more intuitive and intelligent chatbots capable of managing complex IT environments and integrating with other emerging technologies. By fostering a culture of innovation and collaboration, MEA can capitalize on these advancements to enhance operational efficiency and achieve strategic business goals.

Quadrant Knowledge Solutions defines chatbots for IT operations 'as AI-powered solutions designed to streamline IT support processes by offering real-time assistance, resolving issues, managing alerts, ensuring cybersecurity, learning from interactions, and providing multi-channel accessibility'.

TABLE OF CONTENTS

Market Share:

Chapter 01: Executive Summary

• Key Research Findings
• Top Predictions
• Top Trends
• Market Summary

Chapter 02: Market Overview

• Market Definition and Scope
• Key Factors Impacting the Market
• Drivers & Restraints

Chapter 03: Market Share Analysis

• Middle East and Africa Market Share
• Middle East and Africa Market Share by Industry Verticals
• Market Share by Media & Entertainment
• Market Share by Retail
• Market Share by BFSI
• Market Share by Travel & Hospitality
• Market Share by Education
• Market Share by Public Sector
• Market Share by Healthcare & Life Science
• Market Share by Automotive
• Market Share by Food & Beverage
• Middle East and Africa Market Share by Deployment Type
• Market Share by Deployment Type: On prem
• Market Share by Deployment Type: Cloud
• Middle East and Africa Market Share by Customer Type
• Market Share by SMB
• Market Share by Large
• Market Share by Enterprise

Chapter 04: Company Profile

• Company Overview
• Analyst Perspectives and Analysis

Chapter 05: Appendix

• Research Methodologies

Market Forecast:

Chapter 01: Executive Summary

• Key Research Findings
• Top Predictions
• Top Trends
• Market Summary

Chapter 02: Market Overview

• Market Definition and Scope
• Key Factors Impacting the Market
• Drivers & Restraints

Chapter 03: Market Forecast Analysis

• Middle East and Africa Market Forecast
• Middle East and Africa Market Forecast by Industry Verticals
• Market Forecast by Media & Entertainment
• Market Forecast by Retail
• Market Forecast by BFSI
• Market Forecast by Travel & Hospitality
• Market Forecast by Education
• Market Forecast by Public Sector
• Market Forecast by Healthcare & Life Science
• Market Forecast by Automotive
• Market Forecast by Food & Beverage
• Middle East and Africa Market Forecast by Deployment Type
• Market Forecast by Deployment Type: On prem
• Market Forecast by Deployment Type: Cloud
• Middle East and Africa Market Forecast by Customer Type
• Market Forecast by SMB
• Market Forecast by Large
• Market Forecast by Enterprise

Chapter 04: Company Profile

• Company Overview
• Analyst Perspectives and Analysis

Chapter 05: Appendix

• Research Methodologies

LIST OF FIGURES

Market Share:

• Fig. 1 Market Share of Chatbots for IT Operations Middle East and Africa, 2023
• Fig. 2 Middle East and Africa Market Share of Chatbots for IT Operations IT & Telecom Industry, 2023
• Fig. 3 Middle East and Africa Market Share of Chatbots for IT Operations Banking & Financial Services Industry, 2023
• Fig. 4 Middle East and Africa Market Share of Chatbots for IT Operations Insurance Industry, 2023
• Fig. 5 Middle East and Africa Market Share of Chatbots for IT Operations Healthcare Industry, 2023
• Fig. 6 Middle East and Africa Market Share of Chatbots for IT Operations Government & Public Sector, 2023
• Fig. 7 Middle East and Africa Market Share of Chatbots for IT Operations Retail & eCommerce, 2023
• Fig. 8 Middle East and Africa Market Share of Chatbots for IT Operations Manufacturing, 2023
• Fig. 9 Middle East and Africa Market Share of Chatbots for IT Operations Hospitality, 2023
• Fig. 10 Middle East and Africa Market Share of Chatbots for IT Operations On-premises Deployment, 2023
• Fig. 11 Middle East and Africa Market Share of Chatbots for IT Operations Cloud Deployment, 2023
• Fig. 12 Middle East and Africa Market Share of Chatbots for IT Operations SMB Customers, 2023
• Fig. 13 Middle East and Africa Market Share of Chatbots for IT Operations Large Customers, 2023
• Fig. 14 Middle East and Africa Market Share of Chatbots for IT Operations Enterprise Customers, 2023

Market Forecast:

• Fig. 1 Market Forecast of Chatbots for IT Operations Middle East and Africa, 2024- 2028
• Fig. 2 Market Forecast of Chatbots for IT Operations IT & Telecom Industry, 2024- 2028
• Fig. 3 Market Forecast of Chatbots for IT Operations Banking & Financial Services Industry, 2024- 2028
• Fig. 4 Market Forecast of Chatbots for IT Operations Insurance Industry, 2024- 2028
• Fig. 5 Market Forecast of Chatbots for IT Operations Healthcare Industry, 2024- 2028
• Fig. 6 Market Forecast of Chatbots for IT Operations Government & Public Sector, 2024- 2028
• Fig. 7 Market Forecast of Chatbots for IT Operations Retail & eCommerce, 2024- 2028
• Fig. 8 Market Forecast of Chatbots for IT Operations Manufacturing, 2024- 2028
• Fig. 9 Market Forecast of Chatbots for IT Operations Hospitality, 2024- 2028
• Fig. 10 Market Forecast of Chatbots for IT Operations On-premises Deployment, 2024- 2028
• Fig. 11 Market Forecast of Chatbots for IT Operations Cloud Deployment, 2024- 2028
• Fig. 12 Market Forecast of Chatbots for IT Operations SMB Customers, 2024- 2028
• Fig. 13 Market Forecast of Chatbots for IT Operations Large Customers, 2024- 2028
• Fig. 14 Market Forecast of Chatbots for IT Operations Enterprise Customers, 2024- 2028