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1603862

汽車道路援助市場預至2030年的測：按服務類型、車型、平台、分銷管道、訂閱模式、最終用戶和地區的全球分析

Vehicle Roadside Assistance Market Forecasts to 2030 - Global Analysis By Service Type, Vehicle Type, Platform, Distribution Channel, Subscription Model, End User and By Geography
出版日期: | 出版商: Stratistics Market Research Consulting | 英文 200+ Pages | 商品交期: 2-3個工作天內

價格

根據Stratistics MRC預測，2024年全球汽車道路援助市場規模將達250億美元，預計2030年將達到389億美元，預測期內年複合成長率為7.6%。

車輛道路救援系統是在道路上行駛時發生意外車輛故障時向駕駛員提供幫助的服務。我們為輪胎漏氣、電池沒電、停工、燃油不足和引擎故障等問題提供支援。服務通常包括拖車、更換輪胎、跨接啟動、燃油輸送、鎖匠服務等。路邊援助通常由保險公司、汽車俱樂部提供，或作為汽車保固的一部分。快速解決問題，最大限度地減少干擾，並確保緊急情況下協調員的安全。

根據國際能源總署（IEA）的預測，到2023年，SUV 將佔全球汽車銷售的48%。根據美國疾病管制與預防中心的資料，全世界每天有近 3,700 人死於包括自行車、巴士、汽車、摩托車、卡車和行人的事故。

持有汽車數量增加

全球汽車持有量的增加是市場成長的驅動力。隨著越來越多的人依賴個人交通，對輪胎更換、燃油輸送和緊急救援車等按需路邊支援服務的需求也在不斷成長。隨著車輛變得更加複雜和都市區堵塞加劇，駕駛員尋求可靠的幫助，以最大限度地減少停機時間並保持安全。行動應用程式和基於訂閱的服務的興起進一步推動了這一趨勢，提供了便利和快速的回​​應時間。

僅提供有限的服務

汽車道路救援系統市場中有限的服務可用性可能會對客戶滿意度和整體市場成長產生負面影響。在訊號覆蓋較差的地區，司機需要等待很長時間，或在緊急情況下無法獲得所需的服務。這種缺乏信任可能會導致挫折感、對服務供應商的信任度降低以及對基於訂閱的援助計劃的投資意願降低。最終，它阻礙了行業的擴張和競爭。

擴大聯網汽車的採用

隨著連網型汽車變得越來越普遍並實現即時診斷和自動警告，市場發生重大變化。這些智慧汽車可以檢測電池電量低或輪胎故障等問題，並立即通知駕駛員和服務供應商。這種主動方法可以縮短回應時間、提高服務效率並減少停機時間。隨著聯網汽車技術的進步，對資料主導道路救援系統解決方案的需求不斷增加。

與第三方提供者的競爭

市場上第三方提供者的競爭可能會給傳統服務供應商帶來壓力，迫使他們降低價格並降低服務品質。隨著大量獨立營運商進入市場，消費者可能很難區分可靠和不可靠的服務。這種激烈的競爭也會導致服務分散化以及服務覆蓋範圍和回應時間不一致。因此，客戶滿意度和品牌忠誠度可能會受到負面影響。

COVID-19 的影響：

COVID-19 大流行對汽車道路援助市場造成了嚴重干擾，由於道路交通減少和旅行限制，對服務的需求暫時下降。然而，隨著停產後汽車使用量的增加，市場也逐漸復甦。疫情也加速了數位轉型，更多客戶選擇基於應用程式和非接觸式道路救援系統服務，凸顯了該產業轉向更便利、遠端和技術主導的解決方案。

預計燃料輸送領域在預測期內將是最大的

燃油輸送領域在燃油耗盡時為駕駛員提供了便捷的解決方案，預計在預測期內將佔據最大的市場佔有率。這項服務越來越受歡迎，因為它可以節省時間，並且不需要駕駛員步行到最近的加油站。借助行動應用程式和 GPS 追蹤，燃油配送服務可提供快速高效的幫助，有助於提高客戶滿意度和整體市場成長。

保險公司業務預計在預測期間內年複合成長率最高

預計保險公司業務在預測期內的年複合成長率最高。許多保險公司與第三方提供者合作，提供救援車、穿刺援助和燃油輸送等福利。這種整合增加了客戶價值，並在緊急情況下提供便利和安心。因此，有保險的道路救援系統服務變得越來越受歡迎，有助於市場擴張和客戶維繫。

佔有率最大的地區

在汽車持有量成長的推動下，預計北美地區在預測期內將佔據最大的市場佔有率。憑藉發達的基礎設施以及傳統和數位服務供應商服務供應商的存在，北美消費者透過行動應用程式和訂閱模式受益於快速可靠的援助。不斷發展的都市化以及對提高安全性和效率的關注進一步推動該地區的市場擴張。

年複合成長率最高的地區：

在都市化和可支配收入增加的推動下，預計亞太地區在預測期內將實現最高成長率。人們對車輛安全的興趣日益濃厚以及保險公司和服務供應商的擴張進一步推動市場成長。此外，行動應用程式和 GPS 追蹤等技術進步提高服務效率，並使該地區各國的道路救援系統變得更加便捷和可靠。

提供免費客製化：

訂閱此報告的客戶可以存取以下免費自訂選項之1：

  • 公司簡介
    • 其他市場公司的綜合分析（最多3家公司）
    • 主要企業SWOT分析（最多3家公司）
  • 區域細分
    • 根據客戶興趣對主要國家的市場估計、預測和年複合成長率（註：基於可行性檢查）
  • 競爭標基準化分析
    • 根據產品系列、地理分佈和策略聯盟對主要企業基準化分析

目錄

第1章 執行摘要

第2章 前言

  • 概述
  • 相關利益者
  • 調查範圍
  • 調查方法
    • 資料探勘
    • 資料分析
    • 資料檢驗
    • 研究途徑
  • 研究資訊來源
    • 主要研究資訊來源
    • 二次研究資訊來源
    • 先決條件

第3章 市場趨勢分析

  • 促進因素
  • 抑制因素
  • 機會
  • 威脅
  • 最終用戶分析
  • 新興市場
  • COVID-19 的影響

第4章 波特五力分析

  • 供應商的議價能力
  • 買方議價能力
  • 替代品的威脅
  • 新進入者的威脅
  • 競爭公司之間的敵對關係

第5章 全球汽車道路救援系統市場：依服務類型

  • 拖吊服務
  • 電瓶跨接啟動
  • 燃料供應
  • 刺穿修復服務
  • 停工協助
  • 絞車服務
  • 其他服務類型

第6章 全球汽車道路救援系統市場：依車款分類

  • 客車
  • 商用車
  • 摩托車
  • 電動車（EV）

第7章 全球汽車道路救援系統市場：依平台

  • 行動應用程式
  • 遠端資訊處理系統
  • 按需平台
  • 傳統客服中心

第8章 全球汽車道路救援系統市場：依訂閱模式

  • 年度訂閱
  • 依服務付費
  • 依英里付費
  • 免費增值

第9章 全球汽車道路救援系統市場：依最終用戶分類

  • 個人用戶
  • 車隊營運商
  • 保險公司
  • 汽車製造商
  • 其他最終用戶

第10章 全球汽車道路救援系統市場：依地區

  • 北美洲
    • 美國
    • 加拿大
    • 墨西哥
  • 歐洲
    • 德國
    • 英國
    • 義大利
    • 法國
    • 西班牙
    • 其他歐洲國家
  • 亞太地區
    • 日本
    • 中國
    • 印度
    • 澳洲
    • 紐西蘭
    • 韓國
    • 其他亞太地區
  • 南美洲
    • 阿根廷
    • 巴西
    • 智利
    • 南美洲其他地區
  • 中東、非洲
    • 沙烏地阿拉伯
    • 阿拉伯聯合大公國
    • 卡達
    • 南非
    • 其他中東和非洲

第11章 主要進展

  • 合約、夥伴關係、合作和合資企業
  • 收購和合併
  • 新產品發布
  • 業務拓展
  • 其他關鍵策略

第12章 公司概況

  • Falck A/S
  • Allstate Insurance Company
  • Agero, Inc.
  • Best Roadside Service
  • Viking Assistance Group
  • ARC Europe SA
  • SOS International A/S
  • Allianz Partners
  • Good Sam Enterprise, LLC
  • Access Roadside Assistance
  • American Automobile Association
  • National General Insurance
  • Prime Assistance Inc.
  • AutoVantage
  • Emirates Insurance Co.
  • CHUBB LIMITED
Product Code: SMRC27884

According to Stratistics MRC, the Global Vehicle Roadside Assistance Market is accounted for $25.0 billion in 2024 and is expected to reach $38.9billion by 2030 growing at a CAGR of 7.6% during the forecast period. Vehicle roadside assistance is a service that helps drivers with unexpected vehicle issues while on the road. It provides support for problems such as flat tires, dead batteries, lockouts, fuel shortages, or engine breakdowns. Services typically include towing, tire changes, jump-starts, fuel delivery, and locksmith services. Roadside assistance is often offered by insurance providers, auto clubs, or as part of a car warranty. It ensures quick resolution of issues, minimizing disruptions and ensuring safety for drivers in emergency situations.

According to the International Energy Agency, in 2023, SUVs represented 48% of global car sales. According to the Centers for Disease Control and Prevention data, nearly 3,700 people are killed daily in crashes worldwide involving bicycles, buses, cars, motorcycles, trucks, or pedestrians.

Market Dynamics:

Driver:

Rising vehicle ownership

The increasing vehicle ownership worldwide is driving the growth of the market. As more people rely on personal transportation, the demand for on-demand roadside support services such as tire changes, fuel delivery, and emergency towing is expanding. With vehicles becoming more complex and urban congestion rising, drivers seek reliable assistance to minimize downtime and ensure safety. This trend is further fueled by the rise of mobile apps and subscription-based services, offering convenience and faster response times.

Restraint:

Limited service availability

Limited service availability in the Vehicle Roadside Assistance market can negatively impact customer satisfaction and overall market growth. In areas with insufficient coverage, drivers may experience long wait times or be unable to access essential services during emergencies. This lack of reliability can lead to frustration, reduced trust in service providers, and a reluctance to invest in subscription-based assistance plans. Ultimately, it hinders the expansion and competitiveness of the industry.

Opportunity:

Increasing adoption of connected cars

The increasing adoption of connected cars is transforming the market by enabling real-time diagnostics and automatic alerts. These smart vehicles can detect issues such as low battery or tire malfunctions and immediately notify drivers or service providers. This proactive approach improves response times, enhances service efficiency, and reduces downtime. As connected car technology advances, it drives greater demand for integrated, data-driven roadside assistance solutions.

Threat:

Competition from third-party providers

Competition from third-party providers in the market can pressure traditional service providers to lower prices, potentially compromising service quality. With numerous independent players entering the market, consumers may face difficulty distinguishing between reliable and subpar services. This intense competition may also lead to fragmented offerings, reducing consistency in coverage and response times. As a result, customer satisfaction and brand loyalty can be negatively affected.

Covid-19 Impact:

The COVID-19 pandemic significantly disrupted the Vehicle Roadside Assistance market, with reduced road traffic and travel restrictions leading to a temporary decline in demand for services. However, the market gradually rebounded as vehicle usage increased post-lockdown. The pandemic also accelerated digital transformation, with more customers opting for app-based and contactless roadside assistance services, highlighting a shift toward more convenient, remote, and tech-driven solutions in the industry.

The fuel delivery segment is projected to be the largest during the forecast period

The fuel delivery segment is projected to account for the largest market share during the projection period offering drivers a convenient solution when they run out of fuel.. This service is increasingly popular due to its ability to save time and prevent drivers from having to walk to the nearest gas station. With mobile apps and GPS tracking, fuel delivery services provide quick and efficient assistance, contributing to enhanced customer satisfaction and the overall growth of the market.

The insurance companies segment is expected to have the highest CAGR during the forecast period

The insurance companies segment is expected to have the highest CAGR during the extrapolated period. Many insurers partner with third-party providers to offer benefits like towing, flat tire assistance, and fuel delivery. This integration enhances customer value, offering convenience and peace of mind during emergencies. As a result, insurance-driven roadside assistance services are becoming increasingly popular, contributing to market expansion and customer retention.

Region with largest share:

North America region is projected to account for the largest market share during the forecast period driven by increasing vehicle ownership. With a well-developed infrastructure and a strong presence of both traditional and digital service providers, North American consumers benefit from fast, reliable assistance through mobile apps and subscription models. Rising urbanization, along with a focus on enhanced safety and efficiency, further fuels market expansion in the region.

Region with highest CAGR:

Asia Pacific is expected to register the highest growth rate over the forecast period driven by urbanization, and rising disposable incomes. Rising concerns over vehicle safety, along with the expansion of insurance companies and service providers, are further propelling market growth. Additionally, technological advancements such as mobile apps and GPS tracking are improving service efficiency, making roadside assistance more accessible and reliable across countries in the region.

Key players in the market

Some of the key players in Vehicle Roadside Assistance market include Falck A/S, Allstate Insurance Company, Agero, Inc., Best Roadside Service, Viking Assistance Group, ARC Europe SA, SOS International A/S, Allianz Partners, Good Sam Enterprise, LLC, Access Roadside Assistance, American Automobile Association, National General Insurance, Prime Assistance Inc., AutoVantage, Emirates Insurance Co. and CHUBB LIMITED.

Key Developments:

In September 2024, Agero announced it has renewed its multi-year partnership with Hagerty, an automotive enthusiast brand and a leading specialty vehicle insurance provider. With this agreement, Agero will continue providing unparalleled roadside assistance services to Hagerty clients and Hagerty Drivers Club members across the U.S.

In January 2024, Emirates Roads Assistance has launched its latest offering, a battery exhaustion support service, now available through its innovative "Emirates Roads Assistance" app. The new service enriches the existing suite of assistance provided by the company across the UAE, utilizing a robust fleet of 500 vehicles.

Service Types Covered:

  • Towing Services
  • Battery Jump-Start
  • Fuel Delivery
  • Flat Tire Services
  • Lockout Assistance
  • Winching Services
  • Other Service Types

Vehicle Types Covered:

  • Passenger Vehicles
  • Commercial Vehicles
  • Motorcycles
  • Electric Vehicles (EVs)

Platforms Covered:

  • Mobile Apps
  • Telematics Systems
  • On-Demand Platforms
  • Traditional Call Centers

Subscription Models Covered:

  • Annual Subscription
  • Pay-Per-Service
  • Pay-Per-Mile
  • Freemium

End Users Covered:

  • Individual Users
  • Fleet Operators
  • Insurance Companies
  • Automobile Manufacturers
  • Other End Users

Regions Covered:

  • North America
    • US
    • Canada
    • Mexico
  • Europe
    • Germany
    • UK
    • Italy
    • France
    • Spain
    • Rest of Europe
  • Asia Pacific
    • Japan
    • China
    • India
    • Australia
    • New Zealand
    • South Korea
    • Rest of Asia Pacific
  • South America
    • Argentina
    • Brazil
    • Chile
    • Rest of South America
  • Middle East & Africa
    • Saudi Arabia
    • UAE
    • Qatar
    • South Africa
    • Rest of Middle East & Africa

What our report offers:

  • Market share assessments for the regional and country-level segments
  • Strategic recommendations for the new entrants
  • Covers Market data for the years 2022, 2023, 2024, 2026, and 2030
  • Market Trends (Drivers, Constraints, Opportunities, Threats, Challenges, Investment Opportunities, and recommendations)
  • Strategic recommendations in key business segments based on the market estimations
  • Competitive landscaping mapping the key common trends
  • Company profiling with detailed strategies, financials, and recent developments
  • Supply chain trends mapping the latest technological advancements

Free Customization Offerings:

All the customers of this report will be entitled to receive one of the following free customization options:

  • Company Profiling
    • Comprehensive profiling of additional market players (up to 3)
    • SWOT Analysis of key players (up to 3)
  • Regional Segmentation
    • Market estimations, Forecasts and CAGR of any prominent country as per the client's interest (Note: Depends on feasibility check)
  • Competitive Benchmarking
    • Benchmarking of key players based on product portfolio, geographical presence, and strategic alliances

Table of Contents

1 Executive Summary

2 Preface

  • 2.1 Abstract
  • 2.2 Stake Holders
  • 2.3 Research Scope
  • 2.4 Research Methodology
    • 2.4.1 Data Mining
    • 2.4.2 Data Analysis
    • 2.4.3 Data Validation
    • 2.4.4 Research Approach
  • 2.5 Research Sources
    • 2.5.1 Primary Research Sources
    • 2.5.2 Secondary Research Sources
    • 2.5.3 Assumptions

3 Market Trend Analysis

  • 3.1 Introduction
  • 3.2 Drivers
  • 3.3 Restraints
  • 3.4 Opportunities
  • 3.5 Threats
  • 3.6 End User Analysis
  • 3.7 Emerging Markets
  • 3.8 Impact of Covid-19

4 Porters Five Force Analysis

  • 4.1 Bargaining power of suppliers
  • 4.2 Bargaining power of buyers
  • 4.3 Threat of substitutes
  • 4.4 Threat of new entrants
  • 4.5 Competitive rivalry

5 Global Vehicle Roadside Assistance Market, By Service Type

  • 5.1 Introduction
  • 5.2 Towing Services
  • 5.3 Battery Jump-Start
  • 5.4 Fuel Delivery
  • 5.5 Flat Tire Services
  • 5.6 Lockout Assistance
  • 5.7 Winching Services
  • 5.8 Other Service Types

6 Global Vehicle Roadside Assistance Market, By Vehicle Type

  • 6.1 Introduction
  • 6.2 Passenger Vehicles
  • 6.3 Commercial Vehicles
  • 6.4 Motorcycles
  • 6.5 Electric Vehicles (EVs)

7 Global Vehicle Roadside Assistance Market, By Platform

  • 7.1 Introduction
  • 7.2 Mobile Apps
  • 7.3 Telematics Systems
  • 7.4 On-Demand Platforms
  • 7.5 Traditional Call Centers

8 Global Vehicle Roadside Assistance Market, By Subscription Model

  • 8.1 Introduction
  • 8.2 Annual Subscription
  • 8.3 Pay-Per-Service
  • 8.4 Pay-Per-Mile
  • 8.5 Freemium

9 Global Vehicle Roadside Assistance Market, By End User

  • 9.1 Introduction
  • 9.2 Individual Users
  • 9.3 Fleet Operators
  • 9.4 Insurance Companies
  • 9.5 Automobile Manufacturers
  • 9.6 Other End Users

10 Global Vehicle Roadside Assistance Market, By Geography

  • 10.1 Introduction
  • 10.2 North America
    • 10.2.1 US
    • 10.2.2 Canada
    • 10.2.3 Mexico
  • 10.3 Europe
    • 10.3.1 Germany
    • 10.3.2 UK
    • 10.3.3 Italy
    • 10.3.4 France
    • 10.3.5 Spain
    • 10.3.6 Rest of Europe
  • 10.4 Asia Pacific
    • 10.4.1 Japan
    • 10.4.2 China
    • 10.4.3 India
    • 10.4.4 Australia
    • 10.4.5 New Zealand
    • 10.4.6 South Korea
    • 10.4.7 Rest of Asia Pacific
  • 10.5 South America
    • 10.5.1 Argentina
    • 10.5.2 Brazil
    • 10.5.3 Chile
    • 10.5.4 Rest of South America
  • 10.6 Middle East & Africa
    • 10.6.1 Saudi Arabia
    • 10.6.2 UAE
    • 10.6.3 Qatar
    • 10.6.4 South Africa
    • 10.6.5 Rest of Middle East & Africa

11 Key Developments

  • 11.1 Agreements, Partnerships, Collaborations and Joint Ventures
  • 11.2 Acquisitions & Mergers
  • 11.3 New Product Launch
  • 11.4 Expansions
  • 11.5 Other Key Strategies

12 Company Profiling

  • 12.1 Falck A/S
  • 12.2 Allstate Insurance Company
  • 12.3 Agero, Inc.
  • 12.4 Best Roadside Service
  • 12.5 Viking Assistance Group
  • 12.6 ARC Europe SA
  • 12.7 SOS International A/S
  • 12.8 Allianz Partners
  • 12.9 Good Sam Enterprise, LLC
  • 12.10 Access Roadside Assistance
  • 12.11 American Automobile Association
  • 12.12 National General Insurance
  • 12.13 Prime Assistance Inc.
  • 12.14 AutoVantage
  • 12.15 Emirates Insurance Co.
  • 12.16 CHUBB LIMITED

List of Tables

  • Table 1 Global Vehicle Roadside Assistance Market Outlook, By Region (2022-2030) ($MN)
  • Table 2 Global Vehicle Roadside Assistance Market Outlook, By Service Type (2022-2030) ($MN)
  • Table 3 Global Vehicle Roadside Assistance Market Outlook, By Towing Services (2022-2030) ($MN)
  • Table 4 Global Vehicle Roadside Assistance Market Outlook, By Battery Jump-start (2022-2030) ($MN)
  • Table 5 Global Vehicle Roadside Assistance Market Outlook, By Fuel Delivery (2022-2030) ($MN)
  • Table 6 Global Vehicle Roadside Assistance Market Outlook, By Flat Tire Services (2022-2030) ($MN)
  • Table 7 Global Vehicle Roadside Assistance Market Outlook, By Lockout Assistance (2022-2030) ($MN)
  • Table 8 Global Vehicle Roadside Assistance Market Outlook, By Winching Services (2022-2030) ($MN)
  • Table 9 Global Vehicle Roadside Assistance Market Outlook, By Other Service Types (2022-2030) ($MN)
  • Table 10 Global Vehicle Roadside Assistance Market Outlook, By Vehicle Type (2022-2030) ($MN)
  • Table 11 Global Vehicle Roadside Assistance Market Outlook, By Passenger Vehicles (2022-2030) ($MN)
  • Table 12 Global Vehicle Roadside Assistance Market Outlook, By Commercial Vehicles (2022-2030) ($MN)
  • Table 13 Global Vehicle Roadside Assistance Market Outlook, By Motorcycles (2022-2030) ($MN)
  • Table 14 Global Vehicle Roadside Assistance Market Outlook, By Electric Vehicles (EVs) (2022-2030) ($MN)
  • Table 15 Global Vehicle Roadside Assistance Market Outlook, By Platform (2022-2030) ($MN)
  • Table 16 Global Vehicle Roadside Assistance Market Outlook, By Mobile Apps (2022-2030) ($MN)
  • Table 17 Global Vehicle Roadside Assistance Market Outlook, By Telematics Systems (2022-2030) ($MN)
  • Table 18 Global Vehicle Roadside Assistance Market Outlook, By On-Demand Platforms (2022-2030) ($MN)
  • Table 19 Global Vehicle Roadside Assistance Market Outlook, By Traditional Call Centers (2022-2030) ($MN)
  • Table 20 Global Vehicle Roadside Assistance Market Outlook, By Subscription Model (2022-2030) ($MN)
  • Table 21 Global Vehicle Roadside Assistance Market Outlook, By Annual Subscription (2022-2030) ($MN)
  • Table 22 Global Vehicle Roadside Assistance Market Outlook, By Pay-Per-Service (2022-2030) ($MN)
  • Table 23 Global Vehicle Roadside Assistance Market Outlook, By Pay-Per-Mile (2022-2030) ($MN)
  • Table 24 Global Vehicle Roadside Assistance Market Outlook, By Freemium (2022-2030) ($MN)
  • Table 25 Global Vehicle Roadside Assistance Market Outlook, By End User (2022-2030) ($MN)
  • Table 26 Global Vehicle Roadside Assistance Market Outlook, By Individual Users (2022-2030) ($MN)
  • Table 27 Global Vehicle Roadside Assistance Market Outlook, By Fleet Operators (2022-2030) ($MN)
  • Table 28 Global Vehicle Roadside Assistance Market Outlook, By Insurance Companies (2022-2030) ($MN)
  • Table 29 Global Vehicle Roadside Assistance Market Outlook, By Automobile Manufacturers (2022-2030) ($MN)
  • Table 30 Global Vehicle Roadside Assistance Market Outlook, By Other End Users (2022-2030) ($MN)

Note: Tables for North America, Europe, APAC, South America, and Middle East & Africa Regions are also represented in the same manner as above.