市場調查報告書
商品編碼
1603888
2030 年服務機器人市場預測:按類型、組件、技術、應用和地區分類的全球分析Service Robotics Market Forecasts to 2030 - Global Analysis By Type (Professional Service Robots, Personal Service Robots and Other Types), Component, Technology, Application and By Geography |
根據Stratistics MRC預測,2024年全球服務機器人市場規模將達236億美元,預計2030年將達到719億美元,預測期內複合年成長率為20.4%。
服務機器人是使用機器人協助人類完成日常、重複或危險任務的領域。這些機器人可以自主或半自動操作,無需人工直接干預或在一定程度的人工監督下執行任務。服務機器人具有不同程度的自主性,從需要人類監督的機器人到可以自行導航複雜環境的完全自主系統。
根據國際機器人聯合會2021年的數據,中國每萬名員工擁有126台機器人,五年前為66台。
繼續適應自動化
服務機器人正在透過自動化轉型到飯店、醫療保健和客戶服務等新領域。這些機器人可以執行傳統上由人類執行的任務,例如向飯店送餐、協助手術和管理庫存。隨著工業界越來越習慣自動化,它正在認知到機器人在各個領域的潛力。
服務機器人採購維護成本高
對於中小型企業(SMB)來說,服務機器人的初始成本往往過高,使其成為一項昂貴的投資。對於小型企業來說,自動化的長期好處(例如節省成本和提高生產力)可能不足以證明投資的合理性。定期保養、軟體升級和維修等維護成本很高,尤其是在低利潤領域。此外,對合格專業人員的需求可能會推高價格。
機器人技術快速發展
協作機器人(cobots)在不取代人類工人的情況下補充人類並提高職場效率,是機器人技術進步的結果。因此,它已在客戶服務和醫療保健等領域被接受。透過改進感測器和人工智慧演算法來提高安全性和人機交互,可以避免事故。
道德問題
服務機器人取代人類勞動力的潛力引發了道德問題,因為它可能導致經濟混亂和失業。這種擔憂可能會阻礙其在零售、酒店和物流等行業的採用。從機器人收集資料的感測器和攝影機引起了隱私問題,特別是在安全、零售和醫療保健行業。此外,人工智慧驅動的機器人也因助長偏見、引發有關正義和歧視的道德問題而受到批評,特別是在客戶服務、醫療保健和就業等行業。
COVID-19 的影響
由於對非接觸式服務、衛生和效率的需求增加,COVID-19 大流行加速了服務機器人的採用。機器人在公共場所消毒、運送物資和協助醫護人員方面發揮了關鍵作用。醫療保健、物流和零售等行業對自動化的需求激增,以最大限度地減少人際互動並在封鎖期間維持業務。儘管市場最初因供應鏈挑戰而面臨中斷,但疫情最終刺激了服務機器人的創新和投資,其應用在全球擴展。
預計商務用服務機器人產業在預測期內將是最大的。
據估計,該行業規模最大,因為專業服務機器人可實現庫存管理、患者照護和食品服務等任務的自動化,從而提高效率並降低營運成本。在醫療保健領域,移動機器人可以協助藥物傳輸和衛生保健,使醫務人員能夠專注於病患照護。自動化透過降低人事費用和最大限度地減少人為錯誤來提高生產力。
人工智慧領域預計在預測期內複合年成長率最高
由於人工智慧提高了服務機器人執行需要人類理解和參與的複雜任務的能力,預計人工智慧領域在預測期內將實現最高的複合年成長率。此外,人工智慧驅動的機器人擴大應用於患者照護等關鍵領域,以處理重複性業務,使員工能夠專注於患者照護的更重要方面,我們透過這樣做為醫療專業人員提供支援。
由於中國和日本等國家政府透過財政支持和有利的法規積極推動機器人產業發展,預計亞太地區將在預測期內佔據最大的市場佔有率。旨在推進人工智慧和自動化技術的舉措正在鼓勵企業採用服務機器人並推動市場成長。例如,中國政府將機器人作為市場開拓的優先領域,這對市場動態產生重大影響。
預計北美在預測期內的複合年成長率最高。這是因為人工智慧、機器學習和機器人技術的進步促進了高效、自主和多功能服務機器人的開發,這些機器人正在醫療保健和物流等各種行業中被採用。這些機器人將有助於解決醫療保健、零售和酒店等行業的勞動力短缺問題,減少該地區對人力的依賴,最佳化勞動力生產力,並應對人口老化等挑戰。
According to Stratistics MRC, the Global Service Robotics Market is accounted for $23.6 billion in 2024 and is expected to reach $71.9 billion by 2030 growing at a CAGR of 20.4% during the forecast period. Service robotics is a field that uses robots to assist humans in mundane, repetitive, or hazardous tasks. These robots can operate autonomously or semi-autonomously, performing tasks without direct human intervention or with some level of human oversight. The degree of autonomy in service robots varies, from those requiring human supervision to fully autonomous systems capable of navigating complex environments independently.
According to the International Federation of Robots in 2021, there were 126 robots per 10,000 employees in China, which is up from 66 units 5 years ago
Increasing adapting to automation
Service robots are being transformed by automation into new fields like hospitality, healthcare, and customer service. These robots are capable of handling jobs that were previously done by humans, such delivering meals to hotels, helping with surgeries, and managing inventories. Industries are realizing the potential of robots in various fields as they grow more accustomed to automation thus encourages the market towards prospective growth.
High cost of purchasing and maintaining service robots
The initial cost of service robots is frequently too high for small and medium-sized businesses (SMBs), making them an expensive investment. For SMBs, the long-term advantages of automation like cost reductions and increased productivity might not be substantial enough to warrant investment. Particularly in sectors with narrow profit margins, maintenance expenses like routine service, software upgrades, and repairs can add up. Furthermore, the requirement for qualified specialists may raise prices even more.
Rapid developments in robotics technology
Collaboration robots (cobots), which complement humans and increase workplace efficiency without taking the position of human workers, are the result of advancements in robotics technology. This has made it more acceptable in settings like customer service and healthcare. Accidents are avoided because to improved sensors and AI algorithms that improves safety and human-robot interaction.
Ethical concerns
The potential for service robots to replace human labor raises ethical questions because it could result in economic dislocation and unemployment. Widespread adoption in sectors like retail, hotels, and logistics may be thwarted by this fear. Sensors and cameras that gather data from robots raise privacy concerns, especially in the security, retail, and healthcare industries. Moreover AI-powered robots have also come under fire for perpetuating prejudices, which raises moral questions about justice and discrimination, especially in industries like customer service, healthcare, and employment.
Covid-19 Impact
The COVID-19 pandemic accelerated the adoption of service robotics due to increased demand for contactless services, hygiene, and efficiency. Robots played a key role in disinfecting public spaces, delivering supplies, and assisting healthcare workers. The need for automation in sectors like healthcare, logistics, and retail surged to minimize human interaction and maintain operations during lockdowns. While the market faced initial disruptions due to supply chain challenges, the pandemic ultimately drove innovation and investment in service robots, expanding their applications globally.
The professional service robots segment is expected to be the largest during the forecast period
The professional service robots segment is estimated to be the largest, because professional service robots automate tasks like inventory management, patient care, and food delivery, improving efficiency and reducing operational costs. In healthcare, mobile robots assist with medication delivery and sanitation, allowing medical staff to focus on patient care. Automation reduces labour costs and minimizes human error, enhancing productivity.
The artificial intelligence segment is expected to have the highest CAGR during the forecast period
The artificial intelligence segment is anticipated to witness the highest CAGR during the forecast period, as AI improves the capabilities of service robots, allowing them to carry out intricate jobs that call for human comprehension and engagement. Furthermore, AI-driven robots are being used more and more in vital fields like patient care, where they help medical professionals by handling repetitive duties so that staff members can concentrate on more important facets of patient care.
Asia Pacific is expected to have the largest market share during the forecast period owing to governments in countries like China and Japan which are actively promoting the robotics industry through financial support and favourable regulations. Initiatives aimed at advancing AI and automation technologies are encouraging companies to adopt service robots, thereby driving market growth. For instance, China's government has prioritized robotics as a key sector for development, which significantly impacts the market dynamics.
North America is projected to witness the highest CAGR over the forecast period, due to Advancements in AI, machine learning, and robotics technology are enabling the development of efficient, autonomous, and versatile service robots, which are being adopted in various industries like healthcare and logistics. These robots help address labor shortages in sectors like healthcare, retail, and hospitality by reducing dependence on human labor in this region, optimizing workforce productivity, and mitigating demographic changes, including an aging population.
Key players in the market
Some of the key players profiled in the Service Robotics Market include ABB Ltd, Aethon, AMP Robotics, Boston Dynamics, Daifuku Co., Ltd., DeLaval, ECA Group, Exyn Technologies, Fetch Robotics, Inc., Honda Motor Co. Ltd., Intuitive Surgical, iRobot Corporation, Kongsberg Maritime AS, Kuka AG, Northrop Grumman, Parrot SA, Ricoh, Samsung Electronics Co. Ltd, SoftBank Robotics Holdings and Starship Technologies.
In November 2024, Northrop Grumman Corporation has signed Memorandums of Understanding (MOU) to collaborate as strategic partners with Exence and the Polish Air Force Institute of Technology, Instytut Techniczny Wojsk Lotniczych (ITWL).
In November 2024, ABB announced that it has signed an agreement to acquire Fodisch Group, a leading developer of advanced measurement and analytical solutions for the energy and industrial sectors.
In November 2024, ABB Robotics launched OmniCore(TM), an intelligent automation platform that is faster, more precise and more sustainable, to empower, enhance and futureproof businesses. Enable the full integration of AI, sensor, cloud and edge computing systems to create the most advanced and autonomous robotic applications.
Note: Tables for North America, Europe, APAC, South America, and Middle East & Africa Regions are also represented in the same manner as above.