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1583769

全球基於雲端的 ITSM 市場研究報告 - 2024 年至 2032 年行業分析、規模、佔有率、成長、趨勢和預測

Global Cloud-Based ITSM Market Research Report - Industry Analysis, Size, Share, Growth, Trends and Forecast 2024 to 2032

出版日期: 2024年10月01日 | 出版商:

Value Market Research | 英文 128 Pages | 商品交期: 最快1-2個工作天內

價格

簡介目錄圖表

全球基於雲端的 ITSM 市場需求預計將從 2023 年的 81.9 億美元達到近 365 億美元的市場規模，2024-2032 年研究期間複合年成長率為 18.06%。

基於雲端的IT服務管理（ITSM）是指透過雲端平台提供IT支援和管理服務。這種方法集中了事件管理、服務請求和資產管理等 IT 功能，使其更易於存取、可擴展且高效。與傳統的本地 ITSM 不同，基於雲端的解決方案使組織能夠透過即時資料存取更快地回應問題並簡化流程。 IT 團隊可以跨地點無縫協作，而公司則可以從降低的基礎設施成本和增強的安全性中受益。基於雲端的 ITSM 對於旨在支援遠端員工、提高生產力並提高 IT 服務管理靈活性的組織尤其有利。

市場動態

企業擴大採用基於雲端的 ITSM 解決方案來簡化營運、降低成本並改善服務交付。隨著數位轉型成為當務之急，基於雲端的 ITSM 為組織提供了靈活性和可擴展性，以滿足不斷成長的 IT 需求。這些解決方案提供即時更新、自動化和遠端訪問，使基於雲端的 ITSM 成為現代企業的重要工具。隨著遠距工作模式變得普遍，基於雲端的ITSM幫助企業有效管理分散式IT資源。隨著組織尋求能夠保護資料同時實現高效 IT 管理的解決方案，對安全性和合規性功能的需求也推動了基於雲端的 ITSM 的採用。然而，資料安全問題和對網際網路的高度依賴可能會在未來幾年挑戰基於雲端的 ITSM 市場的成長。

研究報告涵蓋波特五力模型、市場吸引力分析和價值鏈分析。這些工具有助於清晰地了解行業結構並評估全球範圍內的競爭吸引力。此外，這些工具還對全球基於雲端的 ITSM 市場的各個細分市場進行了包容性評估。基於雲端的 ITSM 產業的成長和趨勢為本研究提供了整體方法。

市場區隔

基於雲端的 ITSM 市場報告的這一部分提供了有關國家和地區級別細分市場的詳細資料，從而幫助策略師確定相應產品或服務的目標人群以及即將到來的機會。

按類型

配置和變更管理
服務組合管理
報告分析管理
服務財務管理
服務需求管理
營運和績效管理
其他

按申請

銀行業務
能源和公用事業
觀光及旅館業
醫療保健與生命科學
政府及公部門
電信與資訊技術
教育業務
其他
區域分析

本節涵蓋區域前景，重點介紹北美、歐洲、亞太地區、拉丁美洲以及中東和非洲基於雲端的 ITSM 市場當前和未來的需求。此外，該報告重點關注所有主要地區各個應用領域的需求、估計和預測。

該研究報告還涵蓋了市場主要參與者的全面概況以及對全球競爭格局的深入了解。基於雲端的 ITSM 市場的主要參與者包括 BMC Software Inc.、CA Technologies、ServiceNow LLC、Hewlett Packard Enterprise Company、Cherwell Software、HEAT Software USA Inc.。併購、未來產能、合作夥伴關係、財務概況、合作、新產品開發、新產品發布和其他發展等動態。

如果您有任何客製化要求，請寫信給我們。我們的研究團隊可以根據您的需求提供客製化報告。

區域展望
介紹
北美銷售分析
- 概覽、歷史與預測資料銷售分析
- 北美按細分市場銷售分析
- 北美按國家銷售分析
- 美國銷售分析
- 加拿大銷售分析
- 墨西哥銷售分析
歐洲銷售分析
- 概覽、歷史與預測資料銷售分析
- 歐洲按細分市場銷售分析
- 歐洲按國家銷售分析
- 英國銷售分析
- 法國銷售分析
- 德國銷售分析
- 義大利銷售分析
- 俄羅斯銷售分析
- 歐洲其他地區銷售分析
亞太地區銷售分析
- 概覽、歷史與預測資料銷售分析
- 亞太地區按細分市場銷售分析
- 亞太地區按國家銷售分析
- 中國銷售分析
- 印度銷售分析
- 日本銷售分析
- 韓國銷售分析
- 澳洲銷售分析
- 東南亞銷售分析
- 亞太地區其他地區銷售分析
拉丁美洲銷售分析
- 概覽、歷史與預測資料銷售分析
- 拉丁美洲按細分市場銷售分析
- 拉丁美洲按國家銷售分析
- 巴西銷售分析
- 阿根廷銷售分析
- 秘魯銷售分析
- 智利銷售分析
- 拉丁美洲其他地區銷售分析
中東和非洲銷售分析
- 概覽、歷史與預測資料銷售分析
- 中東和非洲按細分市場銷售分析
- 中東和非洲按國家銷售分析
- 沙烏地阿拉伯銷售分析
- 阿拉伯聯合大公國銷售分析
- 以色列銷售分析
- 南非銷售分析
- 中東其他地區和非洲銷售分析

第 8 章：基於雲端的 ITSM 公司的競爭格局

基於雲端的ITSM市場競爭
夥伴關係/協作/協議
併購
新產品發布
其他發展

第 9 章：公司簡介

頂級公司市佔率分析
市場集中度
BMC Software Inc.

公司概況
公司收入
產品
最新動態

CA Technologies

公司概況
公司收入
產品
最新動態

ServiceNow LLC

公司概況
公司收入
產品
最新動態

Hewlett Packard Enterprise Company

公司概況
公司收入
產品
最新動態

Cherwell Software

公司概況
公司收入
產品
最新動態

HEAT Software USA Inc

公司概況
公司收入
產品
最新動態

註 - 在公司概況中，財務詳細資訊和最新發展視情況而定，或對私人公司而言可能不包括在內

簡介目錄圖表

Product Code: VMR11210904

The global demand for Cloud-Based ITSM Market is presumed to reach the market size of nearly USD 36.5 Billion by 2032 from USD 8.19 Billion in 2023 with a CAGR of 18.06% under the study period 2024-2032.

Cloud-Based IT Service Management (ITSM) refers to the delivery of IT support and management services via cloud platforms. This approach centralizes IT functions such as incident management, service requests, and asset management, making it more accessible, scalable, and efficient. Unlike traditional on-premises ITSM, cloud-based solutions allow organizations to respond faster to issues and streamline processes with real-time data access. IT teams can collaborate seamlessly across locations, while companies benefit from reduced infrastructure costs and enhanced security. Cloud-based ITSM is especially beneficial for organizations aiming to support remote workforces, improve productivity, and increase flexibility in managing IT services.

Market Dynamics

Businesses increasingly adopt cloud-based ITSM solutions to streamline operations, reduce costs, and improve service delivery. As digital transformation becomes a priority, cloud-based ITSM provides organizations with the flexibility and scalability to handle growing IT demands. These solutions offer real-time updates, automation, and remote accessibility, making cloud-based ITSM a crucial tool for modern businesses. With remote work models becoming common, cloud-based ITSM helps companies manage distributed IT resources effectively. The demand for security and compliance features also drives cloud-based ITSM adoption as organizations seek solutions that can safeguard data while enabling efficient IT management. However, data security concerns and high dependency on the internet may challenge the Cloud-Based ITSM market growth in the coming years.

The research report covers Porter's Five Forces Model, Market Attractiveness Analysis, and Value Chain analysis. These tools help to get a clear picture of the industry's structure and evaluate the competition attractiveness at a global level. Additionally, these tools also give an inclusive assessment of each segment in the global market of Cloud-Based ITSM. The growth and trends of Cloud-Based ITSM industry provide a holistic approach to this study.

MARKET SEGMENTATION

This section of the Cloud-Based ITSM market report provides detailed data on the segments at country and regional level, thereby assisting the strategist in identifying the target demographics for the respective product or services with the upcoming opportunities.

By Type

Configuration and Change Management
Service Portfolio Management
Reporting Analytics Management
Service Financial Management
Service Demand Management
Operations and Performance Management
Other

By Application

Banking Business
Energy, and Utilities
Travel and Hospitality Sector
Healthcare & Life Sciences
Government and Public Division
Telecommunication & IT
Education Business
Other
Regional Analysis

This section covers the regional outlook, which accentuates current and future demand for the Cloud-Based ITSM market across North America, Europe, Asia-Pacific, Latin America, and Middle East & Africa. Further, the report focuses on demand, estimation, and forecast for individual application segments across all the prominent regions.

The research report also covers the comprehensive profiles of the key players in the market and an in-depth view of the competitive landscape worldwide. The major players in the Cloud-Based ITSM market include BMC Software Inc., CA Technologies, ServiceNow LLC, Hewlett Packard Enterprise Company, Cherwell Software, HEAT Software USA Inc. This section consists of a holistic view of the competitive landscape that includes various strategic developments such as key mergers & acquisitions, future capacities, partnerships, financial overviews, collaborations, new product developments, new product launches, and other developments.

In case you have any custom requirements, do write to us. Our research team can offer a customized report as per your need.

1. PREFACE

1.1. Report Description
- 1.1.1 Objective
- 1.1.2 Target Audience
- 1.1.3 Unique Selling Proposition (USP) & offerings
1.2. Research Scope
1.3. Research Methodology
- 1.3.1 Market Research Process
- 1.3.2 Market Research Methodology

2. EXECUTIVE SUMMARY

2.1. Highlights of Market
2.2. Global Market Snapshot

3. CLOUD-BASED ITSM - INDUSTRY ANALYSIS

3.1. Introduction - Market Dynamics
3.2. Market Drivers
3.3. Market Restraints
3.4. Opportunities
3.5. Industry Trends
3.6. Porter's Five Force Analysis
3.7. Market Attractiveness Analysis
- 3.7.1 Market Attractiveness Analysis By Type
- 3.7.2 Market Attractiveness Analysis By Application
- 3.7.3 Market Attractiveness Analysis By Region

4. VALUE CHAIN ANALYSIS

4.1. Value Chain Analysis
4.2. Raw Material Analysis
- 4.2.1 List of Raw Materials
- 4.2.2 Raw Material Manufactures List
- 4.2.3 Price Trend of Key Raw Materials
4.3. List of Potential Buyers
4.4. Marketing Channel
- 4.4.1 Direct Marketing
- 4.4.2 Indirect Marketing
- 4.4.3 Marketing Channel Development Trend

5. GLOBAL CLOUD-BASED ITSM MARKET ANALYSIS BY TYPE

5.1. Overview By Type
5.2. Historical and Forecast Data Analysis By Type
5.3. Configuration and Change Management Historic and Forecast Sales By Regions
5.4. Service Portfolio Management Historic and Forecast Sales By Regions
5.5. Reporting Analytics Management Historic and Forecast Sales By Regions
5.6. Service Financial Management Historic and Forecast Sales By Regions
5.7. Service Demand Management Historic and Forecast Sales By Regions
5.8. Operations and Performance Management Historic and Forecast Sales By Regions
5.9. Other Historic and Forecast Sales By Regions

6. GLOBAL CLOUD-BASED ITSM MARKET ANALYSIS BY APPLICATION

6.1. Overview By Application
6.2. Historical and Forecast Data Analysis By Application
6.3. Banking Business Historic and Forecast Sales By Regions
6.4. Energy, and Utilities Historic and Forecast Sales By Regions
6.5. Travel and Hospitality Sector Historic and Forecast Sales By Regions
6.6. Healthcare & Life Sciences Historic and Forecast Sales By Regions
6.7. Government and Public Division Historic and Forecast Sales By Regions
6.8. Telecommunication & IT Historic and Forecast Sales By Regions
6.9. Education Business Historic and Forecast Sales By Regions
6.10. Other Historic and Forecast Sales By Regions

7. GLOBAL CLOUD-BASED ITSM MARKET ANALYSIS BY GEOGRAPHY

7.1. Regional Outlook
7.2. Introduction
7.3. North America Sales Analysis
- 7.3.1 Overview, Historic and Forecast Data Sales Analysis
- 7.3.2 North America By Segment Sales Analysis
- 7.3.3 North America By Country Sales Analysis
- 7.3.4 United States Sales Analysis
- 7.3.5 Canada Sales Analysis
- 7.3.6 Mexico Sales Analysis
7.4. Europe Sales Analysis
- 7.4.1 Overview, Historic and Forecast Data Sales Analysis
- 7.4.2 Europe By Segment Sales Analysis
- 7.4.3 Europe By Country Sales Analysis
- 7.4.4 United Kingdom Sales Analysis
- 7.4.5 France Sales Analysis
- 7.4.6 Germany Sales Analysis
- 7.4.7 Italy Sales Analysis
- 7.4.8 Russia Sales Analysis
- 7.4.9 Rest Of Europe Sales Analysis
7.5. Asia Pacific Sales Analysis
- 7.5.1 Overview, Historic and Forecast Data Sales Analysis
- 7.5.2 Asia Pacific By Segment Sales Analysis
- 7.5.3 Asia Pacific By Country Sales Analysis
- 7.5.4 China Sales Analysis
- 7.5.5 India Sales Analysis
- 7.5.6 Japan Sales Analysis
- 7.5.7 South Korea Sales Analysis
- 7.5.8 Australia Sales Analysis
- 7.5.9 South East Asia Sales Analysis
- 7.5.10 Rest Of Asia Pacific Sales Analysis
7.6. Latin America Sales Analysis
- 7.6.1 Overview, Historic and Forecast Data Sales Analysis
- 7.6.2 Latin America By Segment Sales Analysis
- 7.6.3 Latin America By Country Sales Analysis
- 7.6.4 Brazil Sales Analysis
- 7.6.5 Argentina Sales Analysis
- 7.6.6 Peru Sales Analysis
- 7.6.7 Chile Sales Analysis
- 7.6.8 Rest of Latin America Sales Analysis
7.7. Middle East & Africa Sales Analysis
- 7.7.1 Overview, Historic and Forecast Data Sales Analysis
- 7.7.2 Middle East & Africa By Segment Sales Analysis
- 7.7.3 Middle East & Africa By Country Sales Analysis
- 7.7.4 Saudi Arabia Sales Analysis
- 7.7.5 UAE Sales Analysis
- 7.7.6 Israel Sales Analysis
- 7.7.7 South Africa Sales Analysis
- 7.7.8 Rest Of Middle East And Africa Sales Analysis

8. COMPETITIVE LANDSCAPE OF THE CLOUD-BASED ITSM COMPANIES

8.1. Cloud-Based ITSM Market Competition
8.2. Partnership/Collaboration/Agreement
8.3. Merger And Acquisitions
8.4. New Product Launch
8.5. Other Developments

9. COMPANY PROFILES OF CLOUD-BASED ITSM INDUSTRY

9.1. Top Companies Market Share Analysis
9.2. Market Concentration Rate
9.3. BMC Software Inc.
- 9.3.1 Company Overview
- 9.3.2 Company Revenue
- 9.3.3 Products
- 9.3.4 Recent Developments
9.4. CA Technologies
- 9.4.1 Company Overview
- 9.4.2 Company Revenue
- 9.4.3 Products
- 9.4.4 Recent Developments
9.5. ServiceNow LLC
- 9.5.1 Company Overview
- 9.5.2 Company Revenue
- 9.5.3 Products
- 9.5.4 Recent Developments
9.6. Hewlett Packard Enterprise Company
- 9.6.1 Company Overview
- 9.6.2 Company Revenue
- 9.6.3 Products
- 9.6.4 Recent Developments
9.7. Cherwell Software
- 9.7.1 Company Overview
- 9.7.2 Company Revenue
- 9.7.3 Products
- 9.7.4 Recent Developments
9.8. HEAT Software USA Inc
- 9.8.1 Company Overview
- 9.8.2 Company Revenue
- 9.8.3 Products
- 9.8.4 Recent Developments