資訊科技服務管理市場規模 - 按技術、按組件、企業規模、部署模型和預測 2023 - 2032
市場調查報告書
商品編碼
1388266

資訊科技服務管理市場規模 - 按技術、按組件、企業規模、部署模型和預測 2023 - 2032

Information Technology Service Management Market Size-By Technology (Configuration Management, Performance Management, Network Management, Database Management System), By Component, Enterprise Size, Deployment Model & Forecast 2023-2032

出版日期: | 出版商: Global Market Insights Inc. | 英文 250 Pages | 商品交期: 2-3個工作天內

價格

在人工智慧和自動化技術高度整合的推動下,資訊科技服務管理市場規模從2023年到2032年將以超過10%的CAGR擴大。

隨著人工智慧和自動化的湧入,資訊技術服務管理 (ITSM) 平台日益增強,可實現日常任務自動化、縮短事件解決時間並最佳化資源利用率。這些技術支援預測分析,以確保主動解決問題並最大限度地減少停機時間。分析大量資料集和自學以改進決策的能力也正在將 ITSM 轉變為更智慧和響應迅速的系統。組織對效率和數位轉型的日益重視也將有利於市場成長。

資訊科技服務管理產業分為技術、企業規模、部署模型、組件、產業垂直和區域。

在技​​術方面,預計 2023 年至 2032 年資料庫管理系統領域的市場佔有率將獲得顯著成長。這是由於組織越來越依賴強大的 IT 基礎設施以及對有效資料庫管理的需求不斷增加。隨著各行業資料量的不斷增加,多個企業正在轉向雲端運算和儲存解決方案,進一步刺激了ITSM框架內先進資料庫管理系統的發展。例如,2022 年 12 月,ClickHouse, Inc. 推出了 ClickHouse Cloud,這是一個閃電般快速的基於雲端的資料庫,可加速現代數位企業的分析和洞察。

從產業垂直角度來看,在全球快速數位轉型的推動下,IT和電信領域的ITMS產業預計將在2023年至2032年間實現強勁成長。 IT 和電信組織致力於透過投資先進的解決方案來最佳化服務交付和管理複雜的 IT 流程,從而提高營運敏捷性和客戶滿意度。確保監管合規性的不斷成長的需求也將有助於該細分市場的成長。

從區域來看,亞太資訊科技服務管理市場在2022 年佔據了相當大的收入佔有率,並有望在2032 年之前呈現強勁的成長速度。這可以歸因於組織中ITSM 解決方案的大量採用,以與IT 服務保持一致,以提供數位策略、自動化流程並提高數位環境中的營運效率。印度、中國和日本等國家正在經歷快速的技術發展,進一步推動了對高效 IT 服務交付和管理的需求。動態的商業環境加上 IT 基礎設施投資的增加預計也將增強產業前景。

目錄

第 1 章:方法與範圍

第 2 章:執行摘要

第 3 章:資訊科技服務管理市場產業洞察

  • 對 COVID-19 的影響
  • 北歐-烏克蘭戰爭影響
  • 產業生態系統分析
  • 供應商矩陣
  • 利潤率分析
  • 部署創新格局
  • 專利分析
  • 重要新聞和舉措
  • 監管環境
  • 衝擊力
    • 成長動力
      • IT 系統和基礎設施的複雜性不斷增加
      • 數位轉型需求不斷成長
      • 全球技術進步不斷進步
      • 越來越多採用雲端運算
    • 產業陷阱與挑戰
      • 實施和維護成本高
  • 成長潛力分析
  • 波特的分析
  • PESTEL分析

第 4 章:競爭格局

  • 介紹
  • 公司市佔率
  • 主要市場參與者的競爭分析
    • ServiceNow.
    • BMC Software, Inc.
    • Ivanti.
    • Atlassian
    • Freshworks Inc.
    • Open Text
    • ManageEngine
  • 競爭定位矩陣
  • 戰略展望矩陣

第 5 章:資訊科技服務管理市場估計與預測:按組成部分

  • 主要動向:按組件
  • 軟體
  • 服務

第 6 章:資訊科技服務管理市場估計與預測:按部署

  • 主要動向:依部署
  • 本地

第 7 章:資訊科技服務管理市場估計與預測:依企業規模

  • 主要動向:依企業規模
  • 大型企業
  • 中小企業

第 8 章:資訊科技服務管理市場估計與預測:按技術

  • 主要動力向:靠技術
  • 配置管理
  • 績效管理
  • 網路管理
  • 資料庫管理系統
  • 其他

第 9 章:資訊科技服務管理市場估計與預測:依產業垂直

  • 主要動向:依行業垂直
  • BFSI
  • 資訊科技與電信
  • 衛生保健
  • 能源與公用事業
  • 零售與電子商務
  • 政府及公部門
  • 其他

第 10 章:資訊科技服務管理市場估計與預測:按地區

  • 主要動向:按地區
  • 北美洲
    • 美國
    • 加拿大
  • 歐洲
    • 英國
    • 德國
    • 法國
    • 義大利
    • 西班牙
    • 北歐人
  • 亞太地區
    • 中國
    • 印度
    • 日本
    • 韓國
    • 澳洲
    • 新加坡
    • 馬來西亞
  • 拉丁美洲
    • 巴西
    • 墨西哥
    • 阿根廷
  • MEA
    • 南非
    • 沙烏地阿拉伯
    • 阿拉伯聯合大公國

第 11 章:公司簡介

  • Atera
  • Atlassian
  • BMC Software, Inc.
  • Broadcom
  • Cisco
  • Cloud Software Group, Inc.
  • Datto
  • EasyVista
  • Freshworks Inc.
  • Hewlett Packard Enterprise Development LP
  • IBM Corporation
  • IFS
  • Ivanti.
  • LogMeIn, Inc.
  • ManageEngine
  • Microsoft Corporation
  • Open Text
  • Rocket Software
  • ServiceNow.
  • SysAid
Product Code: 7115

Information Technology Service Management Market size is set to expand at over 10% CAGR from 2023 to 2032, driven by the higher integration of AI and automation technologies.

With the influx of AI and automation, information technology service management (ITSM) platforms are increasingly enhanced for automating routine tasks, improving incident resolution times, and optimizing resource utilization. These technologies enable predictive analytics for ensuring proactive issue resolution and minimizing downtime. The ability to analyze vast datasets and self-learn for improved decision-making is also transforming ITSM into a more intelligent and responsive system. The rising prioritization of efficiency and digital transformation in organizations will also prove favorable for the market growth.

The information technology service management industry is segmented into technology, enterprise size, deployment model, component, industry vertical, and region.

In terms of technology, the market share from the database management system segment is projected to gain significant traction from 2023-2032. This is attributed to the increasing reliance of organizations on robust IT infrastructure and the surging need for effective database management. With the expanding volumes of data in diverse industries, multiple businesses are shifting towards cloud computing and storage solutions, further spurring the development of advanced database management systems within ITSM frameworks. For instance, in December 2022, ClickHouse, Inc. launched ClickHouse Cloud, a lightning-fast cloud-based database to accelerate analytics and insights for modern digital enterprises.

Based on industry vertical, the ITMS industry from the IT and telecom segment is expected to witness strong growth between 2023 and 2032 driven by the rapid digital transformation across the globe. IT and telecom organizations are focusing on enhancing operational agility and customer satisfaction by investing in advanced solutions to optimize service delivery and manage complex IT processes. The rising need for ensuring regulatory compliance will also contribute to the segment growth.

Regionally, the Asia Pacific information technology service management market held sizable revenue share in 2022 and is poised to exhibit robust growth rate through 2032. This can be ascribed to the surging adoption of ITSM solutions in organizations to align with IT services to offer digital strategies, automate processes, and enhance operational efficiency in the digital landscape. Countries such as India, China, and Japan are experiencing rapid technological evolution, further driving the need for efficient IT service delivery and management. The dynamic business landscape coupled with the increasing investments in IT infrastructure is also expected to augment the industry outlook.

Table of Contents

Chapter 1 Methodology & Scope

  • 1.1 Market scope & definition
  • 1.2 Base estimates & calculations
  • 1.3 Forecast calculation
  • 1.4 Data Sources
    • 1.4.1 Primary
    • 1.4.2 Secondary
      • 1.4.2.1 Paid sources
      • 1.4.2.2 Public sources

Chapter 2 Executive Summary

  • 2.1 information technology service management market 360 degree synopsis, 2018 - 2032
  • 2.2 Business trends
    • 2.2.1 Total Addressable Market (TAM), 2023-2032
  • 2.3 Regional trends
  • 2.4 Component trends
  • 2.5 Deployment trends
  • 2.6 Enterprise size trends
  • 2.7 Industry vertical trends
  • 2.8 Technology trends

Chapter 3 Information Technology Service Management Market Industry Insights

  • 3.1 Impact on COVID-19
  • 3.2 Russia-Ukraine war impact
  • 3.3 Industry ecosystem analysis
  • 3.4 Vendor matrix
  • 3.5 Profit margin analysis
  • 3.6 Deployment innovation landscape
  • 3.7 Patent analysis
  • 3.8 Key news and initiatives
  • 3.9 Regulatory landscape
  • 3.10 Impact forces
    • 3.10.1 Growth drivers
      • 3.10.1.1 Increasing complexity of IT systems and infrastructure
      • 3.10.1.2 Growing demand for digital transformation
      • 3.10.1.3 Rising technological advancements globally
      • 3.10.1.4 Increasing adoption of cloud computing
    • 3.10.2 Industry pitfalls & challenges
      • 3.10.2.1 High cost of implementation and maintenance
  • 3.11 Growth potential analysis
  • 3.12 Porter's analysis
  • 3.13 PESTEL analysis

Chapter 4 Competitive Landscape, 2022

  • 4.1 Introduction
  • 4.2 Company market share, 2022
  • 4.3 Competitive analysis of major market players, 2022
    • 4.3.1 ServiceNow.
    • 4.3.2 BMC Software, Inc.
    • 4.3.3 Ivanti.
    • 4.3.4 Atlassian
    • 4.3.5 Freshworks Inc.
    • 4.3.6 Open Text
    • 4.3.7 ManageEngine
  • 4.4 Competitive positioning matrix, 2022
  • 4.5 Strategic outlook matrix, 2022

Chapter 5 Information Technology Service Management Market Estimates & Forecast, by Component (Revenue)

  • 5.1 Key trends, by component
  • 5.2 Software
  • 5.3 Services

Chapter 6 Information Technology Service Management Market Estimates & Forecast, By Deployment (Revenue)

  • 6.1 Key trends, by deployment
  • 6.2 Cloud
  • 6.3 On-premises

Chapter 7 Information Technology Service Management Market Estimates & Forecast, by Enterprise Size (Revenue)

  • 7.1 Key trends, by enterprise size
  • 7.2 Large enterprises
  • 7.3 SMEs

Chapter 8 Information Technology Service Management Market Estimates & Forecast, By Technology (Revenue)

  • 8.1 Key trends, by technology
  • 8.2 Configuration Management
  • 8.3 Performance Management
  • 8.4 Network Management
  • 8.5 Database Management System
  • 8.6 Others

Chapter 9 Information Technology Service Management Market Estimates & Forecast, By Industry Vertical (Revenue)

  • 9.1 Key trends, by industry vertical
  • 9.2 BFSI
  • 9.3 IT & Telecom
  • 9.4 Healthcare
  • 9.5 Energy & Utilities
  • 9.6 Retail and E-Commerce
  • 9.7 Government & Public Sector
  • 9.8 Others

Chapter 10 Information Technology Service Management Market Estimates & Forecast, By Region (Revenue)

  • 10.1 Key trends, by region
  • 10.2 North America
    • 10.2.1 U.S.
    • 10.2.2 Canada
  • 10.3 Europe
    • 10.3.1 UK
    • 10.3.2 Germany
    • 10.3.3 France
    • 10.3.4 Italy
    • 10.3.5 Spain
    • 10.3.6 Nordics
  • 10.4 Asia Pacific
    • 10.4.1 China
    • 10.4.2 India
    • 10.4.3 Japan
    • 10.4.4 South Korea
    • 10.4.5 Australia
    • 10.4.6 Singapore
    • 10.4.7 Malaysia
  • 10.5 Latin America
    • 10.5.1 Brazil
    • 10.5.2 Mexico
    • 10.5.3 Argentina
  • 10.6 MEA
    • 10.6.1 South Africa
    • 10.6.2 Saudi Arabia
    • 10.6.3 UAE

Chapter 11 Company Profiles

  • 11.1 Atera
  • 11.2 Atlassian
  • 11.3 BMC Software, Inc.
  • 11.4 Broadcom
  • 11.5 Cisco
  • 11.6 Cloud Software Group, Inc.
  • 11.7 Datto
  • 11.8 EasyVista
  • 11.9 Freshworks Inc.
  • 11.10 Hewlett Packard Enterprise Development LP
  • 11.11 IBM Corporation
  • 11.12 IFS
  • 11.13 Ivanti.
  • 11.14 LogMeIn, Inc.
  • 11.15 ManageEngine
  • 11.16 Microsoft Corporation
  • 11.17 Open Text
  • 11.18 Rocket Software
  • 11.19 ServiceNow.
  • 11.20 SysAid

Data Tables

  • TABLE 1 Global information technology service management market share analysis
  • TABLE 2 Sources, by region
  • TABLE 3 Information technology service management market, 2018 - 2022, (USD Million)
  • TABLE 4 Information technology service management market, 2023 - 2032, (USD Million)
  • TABLE 5 Information technology service management TAM, 2023 - 2032
  • TABLE 6 Information technology service management market, by component, 2018 - 2022, (USD Million)
  • TABLE 7 Information technology service management market, by component, 2023 - 2032, (USD Million)
  • TABLE 8 Information technology service management market, by enterprise size, 2018 - 2022, (USD Million)
  • TABLE 9 Information technology service management market, by enterprise size, 2023 - 2032, (USD Million)
  • TABLE 10 Information technology service management market, by deployment, 2018 - 2022, (USD Million)
  • TABLE 11 Information technology service management market, by deployment, 2023 - 2032, (USD Million)
  • TABLE 12 Information technology service management market, by industry vertical, 2018 - 2022, (USD Million)
  • TABLE 13 Information technology service management market, by industry vertical, 2023 - 2032, (USD Million)
  • TABLE 14 Information technology service management market, by technology, 2018 - 2022, (USD Million)
  • TABLE 15 Information technology service management market, by technology, 2023 - 2032, (USD Million)
  • TABLE 16 COVID-19 impact on North America information technology service management market
  • TABLE 17 COVID-19 impact on Europe information technology service management market
  • TABLE 18 COVID-19 impact on Asia Pacific information technology service management market
  • TABLE 19 COVID-19 impact on Latin America information technology service management market
  • TABLE 20 COVID-19 impact on MEA information technology service management market
  • TABLE 21 Vendor matrix
  • TABLE 22 Patent analysis
  • TABLE 23 Industry impact forces
  • TABLE 24 Company market share, 2022
  • TABLE 25 Competitive analysis of major market players, 2022
  • TABLE 26 Software market, 2018 - 2022 (USD Million)
  • TABLE 27 Software market, 2023 - 2032 (USD Million)
  • TABLE 28 Services market, 2018 - 2022 (USD Million)
  • TABLE 29 Services market, 2023 - 2032 (USD Million)
  • TABLE 30 Cloud market, 2018 - 2022 (USD Million)
  • TABLE 31 Cloud market, 2023 - 2032 (USD Million)
  • TABLE 32 On-premises market, 2018 - 2022 (USD Million)
  • TABLE 33 On-premises market, 2023 - 2032 (USD Million)
  • TABLE 34 Large enterprises market, 2018 - 2022 (USD Million)
  • TABLE 35 Large enterprises market, 2023 - 2032 (USD Million)
  • TABLE 36 SMEs market, 2018 - 2022 (USD Million)
  • TABLE 37 SMEs market, 2023 - 2032 (USD Million)
  • TABLE 38 Configuration management market, 2018 - 2022 (USD Million)
  • TABLE 39 Configuration management market, 2023 - 2032 (USD Million)
  • TABLE 40 Performance management market, 2018 - 2022 (USD Million)
  • TABLE 41 Performance management market, 2023 - 2032 (USD Million)
  • TABLE 42 Network management market, 2018 - 2022 (USD Million)
  • TABLE 43 Network management market, 2023 - 2032 (USD Million)
  • TABLE 44 Database management system market, 2018 - 2022 (USD Million)
  • TABLE 45 Database management system market, 2023 - 2032 (USD Million)
  • TABLE 46 Others market, 2018 - 2022 (USD Million)
  • TABLE 47 Others market, 2023 - 2032 (USD Million)
  • TABLE 48 BFSI market, 2018 - 2022 (USD Million)
  • TABLE 49 BFSI market, 2023 - 2032 (USD Million)
  • TABLE 50 IT & telecom market, 2018 - 2022 (USD Million)
  • TABLE 51 IT & telecom market, 2023 - 2032 (USD Million)
  • TABLE 52 Healthcare market, 2018 - 2022 (USD Million)
  • TABLE 53 Healthcare market, 2023 - 2032 (USD Million)
  • TABLE 54 Retail & e-commerce market, 2018 - 2022 (USD Million)
  • TABLE 55 Retail & e-commerce market, 2023 - 2032 (USD Million)
  • TABLE 56 Energy & utilities market, 2018 - 2022 (USD Million)
  • TABLE 57 Energy & utilities market, 2023 - 2032 (USD Million)
  • TABLE 58 Government & public sector market, 2018 - 2022 (USD Million)
  • TABLE 59 Government & public sector market, 2023 - 2032 (USD Million)
  • TABLE 60 Others market, 2018 - 2022 (USD Million)
  • TABLE 61 Others market, 2023 - 2032 (USD Million)
  • TABLE 62 North America information technology service management market, 2018 - 2022 (USD Million)
  • TABLE 63 North America information technology service management market, 2023 - 2032 (USD Million)
  • TABLE 64 North America information technology service management market, by component, 2018 - 2022 (USD Million)
  • TABLE 65 North America information technology service management market, by component, 2023 - 2032, (USD Million)
  • TABLE 66 North America information technology service management market, by enterprise size, 2018 - 2022 (USD Million)
  • TABLE 67 North America information technology service management market, by enterprise size, 2023 - 2032, (USD Million)
  • TABLE 68 North America information technology service management market, by deployment, 2018 - 2022, (USD Million)
  • TABLE 69 North America information technology service management market, by deployment, 2023 - 2032, (USD Million)
  • TABLE 70 North America information technology service management market, by industry vertical, 2018 - 2022, (USD Million)
  • TABLE 71 North America information technology service management market, by industry vertical, 2023 - 2032, (USD Million)
  • TABLE 72 North America information technology service management market, by technology, 2018 - 2022, (USD Million)
  • TABLE 73 North America information technology service management market, by technology, 2023 - 2032, (USD Million)
  • TABLE 74 U.S. information technology service management market, 2018 - 2022 (USD Million)
  • TABLE 75 U.S. information technology service management market, 2023 - 2032 (USD Million)
  • TABLE 76 U.S. information technology service management market, by component, 2018 - 2022 (USD Million)
  • TABLE 77 U.S. information technology service management market, by component, 2023 - 2032, (USD Million)
  • TABLE 78 U.S. information technology service management market, by enterprise size, 2018 - 2022 (USD Million)
  • TABLE 79 U.S. information technology service management market, by enterprise size, 2023 - 2032, (USD Million)
  • TABLE 80 U.S. information technology service management market, by deployment, 2018 - 2022, (USD Million)
  • TABLE 81 U.S. information technology service management market, by deployment, 2023 - 2032, (USD Million)
  • TABLE 82 U.S. information technology service management market, by industry vertical, 2018 - 2022, (USD Million)
  • TABLE 83 U.S. information technology service management market, by industry vertical, 2023 - 2032, (USD Million)
  • TABLE 84 U.S. information technology service management market, by technology, 2018 - 2022, (USD Million)
  • TABLE 85 U.S. information technology service management market, by technology, 2023 - 2032, (USD Million)
  • TABLE 86 Canada information technology service management market, 2018 - 2022 (USD Million)
  • TABLE 87 Canada information technology service management market, 2023 - 2032 (USD Million)
  • TABLE 88 Canada information technology service management market, by component, 2018 - 2022 (USD Million)
  • TABLE 89 Canada information technology service management market, by component, 2023 - 2032, (USD Million)
  • TABLE 90 Canada information technology service management market, by enterprise size, 2018 - 2022 (USD Million)
  • TABLE 91 Canada information technology service management market, by enterprise size, 2023 - 2032, (USD Million)
  • TABLE 92 Canada information technology service management market, by deployment, 2018 - 2022, (USD Million)
  • TABLE 93 Canada information technology service management market, by deployment, 2023 - 2032, (USD Million)
  • TABLE 94 Canada information technology service management market, by industry vertical, 2018 - 2022, (USD Million)
  • TABLE 95 Canada information technology service management market, by industry vertical, 2023 - 2032, (USD Million)
  • TABLE 96 Canada information technology service management market, by technology, 2018 - 2022, (USD Million)
  • TABLE 97 Canada information technology service management market, by technology, 2023 - 2032, (USD Million)
  • TABLE 98 Europe information technology service management market, 2018 - 2022 (USD Million)
  • TABLE 99 Europe information technology service management market, 2023 - 2032 (USD Million)
  • TABLE 100 Europe information technology service management market, by component, 2018 - 2022 (USD Million)
  • TABLE 101 Europe information technology service management market, by component, 2023 - 2032, (USD Million)
  • TABLE 102 Europe information technology service management market, by enterprise size, 2018 - 2022 (USD Million)
  • TABLE 103 Europe information technology service management market, by enterprise size, 2023 - 2032, (USD Million)
  • TABLE 104 Europe information technology service management market, by deployment, 2018 - 2022, (USD Million)
  • TABLE 105 Europe information technology service management market, by deployment, 2023 - 2032, (USD Million)
  • TABLE 106 Europe information technology service management market, by industry vertical, 2018 - 2022, (USD Million)
  • TABLE 107 Europe information technology service management market, by industry vertical, 2023 - 2032, (USD Million)
  • TABLE 108 Europe information technology service management market, by technology, 2018 - 2022, (USD Million)
  • TABLE 109 Europe information technology service management market, by technology, 2023 - 2032, (USD Million)
  • TABLE 110 UK information technology service management market, 2018 - 2022 (USD Million)
  • TABLE 111 UK information technology service management market, 2023 - 2032 (USD Million)
  • TABLE 112 UK information technology service management market, by component, 2018 - 2022 (USD Million)
  • TABLE 113 UK information technology service management market, by component, 2023 - 2032, (USD Million)
  • TABLE 114 UK information technology service management market, by enterprise size, 2018 - 2022 (USD Million)
  • TABLE 115 UK information technology service management market, by enterprise size, 2023 - 2032, (USD Million)
  • TABLE 116 UK information technology service management market, by deployment, 2018 - 2022, (USD Million)
  • TABLE 117 UK information technology service management market, by deployment, 2023 - 2032, (USD Million)
  • TABLE 118 UK information technology service management market, by industry vertical, 2018 - 2022, (USD Million)
  • TABLE 119 UK information technology service management market, by industry vertical, 2023 - 2032, (USD Million)
  • TABLE 120 UK information technology service management market, by technology, 2018 - 2022, (USD Million)
  • TABLE 121 UK information technology service management market, by technology, 2023 - 2032, (USD Million)
  • TABLE 122 UK information technology service management market, by end-use industry, 2023 - 2032, (USD Million)
  • TABLE 123 Germany information technology service management market, 2018 - 2022 (USD Million)
  • TABLE 124 Germany information technology service management market, 2023 - 2032 (USD Million)
  • TABLE 125 Germany information technology service management market, by component, 2018 - 2022 (USD Million)
  • TABLE 126 Germany information technology service management market, by component, 2023 - 2032, (USD Million)
  • TABLE 127 Germany information technology service management market, by enterprise size, 2018 - 2022 (USD Million)
  • TABLE 128 Germany information technology service management market, by enterprise size, 2023 - 2032, (USD Million)
  • TABLE 129 Germany information technology service management market, by deployment, 2018 - 2022, (USD Million)
  • TABLE 130 Germany information technology service management market, by deployment, 2023 - 2032, (USD Million)
  • TABLE 131 Germany information technology service management market, by industry vertical, 2018 - 2022, (USD Million)
  • TABLE 132 Germany information technology service management market, by industry vertical, 2023 - 2032, (USD Million)
  • TABLE 133 Germany information technology service management market, by technology, 2018 - 2022, (USD Million)
  • TABLE 134 Germany information technology service management market, by technology, 2023 - 2032, (USD Million)
  • TABLE 135 France information technology service management market, 2018 - 2022 (USD Million)
  • TABLE 136 France information technology service management market, 2023 - 2032 (USD Million)
  • TABLE 137 France information technology service management market, by component, 2018 - 2022 (USD Million)
  • TABLE 138 France information technology service management market, by component, 2023 - 2032, (USD Million)
  • TABLE 139 France information technology service management market, by enterprise size, 2018 - 2022 (USD Million)
  • TABLE 140 France information technology service management market, by enterprise size, 2023 - 2032, (USD Million)
  • TABLE 141 France information technology service management market, by deployment, 2018 - 2022, (USD Million)
  • TABLE 142 France information technology service management market, by deployment, 2023 - 2032, (USD Million)
  • TABLE 143 France information technology service management market, by industry vertical, 2018 - 2022, (USD Million)
  • TABLE 144 France information technology service management market, by industry vertical, 2023 - 2032, (USD Million)
  • TABLE 145 France information technology service management market, by technology, 2018 - 2022, (USD Million)
  • TABLE 146 France information technology service management market, by technology, 2023 - 2032, (USD Million)
  • TABLE 147 Italy information technology service management market, 2018 - 2022 (USD Million)
  • TABLE 148 Italy information technology service management market, 2023 - 2032 (USD Million)
  • TABLE 149 Italy information technology service management market, by component, 2018 - 2022 (USD Million)
  • TABLE 150 Italy information technology service management market, by component, 2023 - 2032, (USD Million)
  • TABLE 151 Italy information technology service management market, by enterprise size, 2018 - 2022 (USD Million)
  • TABLE 152 Italy information technology service management market, by enterprise size, 2023 - 2032, (USD Million)
  • TABLE 153 Italy information technology service management market, by deployment, 2018 - 2022, (USD Million)
  • TABLE 154 Italy information technology service management market, by deployment, 2023 - 2032, (USD Million)
  • TABLE 155 Italy information technology service management market, by industry vertical, 2018 - 2022, (USD Million)
  • TABLE 156 Italy information technology service management market, by industry vertical, 2023 - 2032, (USD Million)
  • TABLE 157 Italy information technology service management market, by technology, 2018 - 2022, (USD Million)
  • TABLE 158 Italy information technology service management market, by technology, 2023 - 2032, (USD Million)
  • TABLE 159 Spain information technology service management market, 2018 - 2022 (USD Million)
  • TABLE 160 Spain information technology service management market, 2023 - 2032 (USD Million)
  • TABLE 161 Spain information technology service management market, by component, 2018 - 2022 (USD Million)
  • TABLE 162 Spain information technology service management market, by component, 2023 - 2032, (USD Million)
  • TABLE 163 Spain information technology service management market, by enterprise size, 2018 - 2022 (USD Million)
  • TABLE 164 Spain information technology service management market, by enterprise size, 2023 - 2032, (USD Million)
  • TABLE 165 Spain information technology service management market, by deployment, 2018 - 2022, (USD Million)
  • TABLE 166 Spain information technology service management market, by deployment, 2023 - 2032, (USD Million)
  • TABLE 167 Spain information technology service management market, by industry vertical, 2018 - 2022, (USD Million)
  • TABLE 168 Spain information technology service management market, by industry vertical, 2023 - 2032, (USD Million)
  • TABLE 169 Spain information technology service management market, by technology, 2018 - 2022, (USD Million)
  • TABLE 170 Spain information technology service management market, by technology, 2023 - 2032, (USD Million)
  • TABLE 171 Nordics information technology service management market, 2018 - 2022 (USD Million)
  • TABLE 172 Nordics information technology service management market, 2023 - 2032 (USD Million)
  • TABLE 173 Nordics information technology service management market, by component, 2018 - 2022 (USD Million)
  • TABLE 174 Nordics information technology service management market, by component, 2023 - 2032, (USD Million)
  • TABLE 175 Nordics information technology service management market, by enterprise size, 2018 - 2022 (USD Million)
  • TABLE 176 Nordics information technology service management market, by enterprise size, 2023 - 2032, (USD Million)
  • TABLE 177 Nordics information technology service management market, by deployment, 2018 - 2022, (USD Million)
  • TABLE 178 Nordics information technology service management market, by deployment, 2023 - 2032, (USD Million)
  • TABLE 179 Nordics information technology service management market, by industry vertical, 2018 - 2022, (USD Million)
  • TABLE 180 Nordics information technology service management market, by industry vertical, 2023 - 2032, (USD Million)
  • TABLE 181 Nordics information technology service management market, by technology, 2018 - 2022, (USD Million)
  • TABLE 182 Nordics information technology service management market, by technology, 2023 - 2032, (USD Million)
  • TABLE 183 Asia Pacific information technology service management market, 2023 - 2032 (USD Million)
  • TABLE 184 Asia Pacific information technology service management market, by component, 2018 - 2022 (USD Million)
  • TABLE 185 Asia Pacific information technology service management market, by component, 2023 - 2032, (USD Million)
  • TABLE 186 Asia Pacific information technology service management market, by enterprise size, 2018 - 2022 (USD Million)
  • TABLE 187 Asia Pacific information technology service management market, by enterprise size, 2023 - 2032, (USD Million)
  • TABLE 188 Asia Pacific information technology service management market, by deployment, 2018 - 2022, (USD Million)
  • TABLE 189 Asia Pacific information technology service management market, by deployment, 2023 - 2032, (USD Million)
  • TABLE 190 Asia Pacific information technology service management market, by industry vertical, 2018 - 2022, (USD Million)
  • TABLE 191 Asia Pacific information technology service management market, by industry vertical, 2023 - 2032, (USD Million)
  • TABLE 192 Asia Pacific information technology service management market, by technology, 2018 - 2022, (USD Million)
  • TABLE 193 Asia Pacific information technology service management market, by technology, 2023 - 2032, (USD Million)
  • TABLE 194 China information technology service management market, 2018 - 2022 (USD Million)
  • TABLE 195 China information technology service management market, 2023 - 2032 (USD Million)
  • TABLE 196 China information technology service management market, by component, 2018 - 2022 (USD Million)
  • TABLE 197 China information technology service management market, by component, 2023 - 2032, (USD Million)
  • TABLE 198 China information technology service management market, by enterprise size, 2018 - 2022 (USD Million)
  • TABLE 199 China information technology service management market, by enterprise size, 2023 - 2032, (USD Million)
  • TABLE 200 China information technology service management market, by deployment, 2018 - 2022, (USD Million)
  • TABLE 201 China information technology service management market, by deployment, 2023 - 2032, (USD Million)
  • TABLE 202 China information technology service management market, by industry vertical, 2018 - 2022, (USD Million)
  • TABLE 203 China information technology service management market, by industry vertical, 2023 - 2032, (USD Million)
  • TABLE 204 China information technology service management market, by technology, 2018 - 2022, (USD Million)
  • TABLE 205 China information technology service management market, by technology, 2023 - 2032, (USD Million)
  • TABLE 206 Japan information technology service management market, 2018 - 2022 (USD Million)
  • TABLE 207 Japan information technology service management market, 2023 - 2032 (USD Million)
  • TABLE 208 Japan information technology service management market, by component, 2018 - 2022 (USD Million)
  • TABLE 209 Japan information technology service management market, by component, 2023 - 2032, (USD Million)
  • TABLE 210 Japan information technology service management market, by enterprise size, 2018 - 2022 (USD Million)
  • TABLE 211 Japan information technology service management market, by enterprise size, 2023 - 2032, (USD Million)
  • TABLE 212 Japan information technology service management market, by deployment, 2018 - 2022, (USD Million)
  • TABLE 213 Japan information technology service management market, by deployment, 2023 - 2032, (USD Million)
  • TABLE 214 Japan information technology service management market, by industry vertical, 2018 - 2022, (USD Million)
  • TABLE 215 Japan information technology service management market, by industry vertical, 2023 - 2032, (USD Million)
  • TABLE 216 Japan information technology service management market, by technology, 2018 - 2022, (USD Million)
  • TABLE 217 Japan information technology service management market, by technology, 2023 - 2032, (USD Million)
  • TABLE 218 India information technology service management market, 2018 - 2022 (USD Million)
  • TABLE 219 India information technology service management market, 2023 - 2032 (USD Million)
  • TABLE 220 India information technology service management market, by component, 2018 - 2022 (USD Million)
  • TABLE 221 India information technology service management market, by component, 2023 - 2032, (USD Million)
  • TABLE 222 India information technology service management market, by enterprise size, 2018 - 2022 (USD Million)
  • TABLE 223 India information technology service management market, by enterprise size, 2023 - 2032, (USD Million)
  • TABLE 224 India information technology service management market, by deployment, 2018 - 2022, (USD Million)
  • TABLE 225 India information technology service management market, by deployment, 2023 - 2032, (USD Million)
  • TABLE 226 India information technology service management market, by industry vertical, 2018 - 2022, (USD Million)
  • TABLE 227 India information technology service management market, by industry vertical, 2023 - 2032, (USD Million)
  • TABLE 228 India information technology service management market, by technology, 2018 - 2022, (USD Million)
  • TABLE 229 India information technology service management market, by technology, 2023 - 2032, (USD Million)
  • TABLE 230 South Korea information technology service management market, 2018 - 2022 (USD Million)
  • TABLE 231 South Korea information technology service management market, 2023 - 2032 (USD Million)
  • TABLE 232 South Korea information technology service management market, by component, 2018 - 2022 (USD Million)
  • TABLE 233 South Korea information technology service management market, by component, 2023 - 2032, (USD Million)
  • TABLE 234 South Korea information technology service management market, by enterprise size, 2018 - 2022 (USD Million)
  • TABLE 235 South Korea information technology service management market, by enterprise size, 2023 - 2032, (USD Million)
  • TABLE 236 South Korea information technology service management market, by deployment, 2018 - 2022, (USD Million)
  • TABLE 237 South Korea information technology service management market, by deployment, 2023 - 2032, (USD Million)
  • TABLE 238 South Korea information technology service management market, by industry vertical, 2018 - 2022, (USD Million)
  • TABLE 239 South Korea information technology service management market, by industry vertical, 2023 - 2032, (USD Million)
  • TABLE 240 South Korea information technology service management market, by technology, 2018 - 2022, (USD Million)
  • TABLE 241 South Korea information technology service management market, by technology, 2023 - 2032, (USD Million)
  • TABLE 242 Australia information technology service management market, 2018 - 2022 (USD Million)
  • TABLE 243 Australia information technology service management market, 2023 - 2032 (USD Million)
  • TABLE 244 Australia information technology service management market, by component, 2018 - 2022 (USD Million)
  • TABLE 245 Australia information technology service management market, by component, 2023 - 2032, (USD Million)
  • TABLE 246 Australia information technology service management market, by enterprise size, 2018 - 2022 (USD Million)
  • TABLE 247 Australia information technology service management market, by enterprise size, 2023 - 2032, (USD Million)
  • TABLE 248 Australia information technology service management market, by deployment, 2018 - 2022, (USD Million)
  • TABLE 249 Australia information technology service management market, by deployment, 2023 - 2032, (USD Million)
  • TABLE 250 Australia information technology service management market, by industry vertical, 2018 - 2022, (USD Million)
  • TABLE 251 Australia information technology service management market, by industry vertical, 2023 - 2032, (USD Million)
  • TABLE 252 Australia information technology service management market, by technology, 2018 - 2022, (USD Million)
  • TABLE 253 Australia information technology service management market, by technology, 2023 - 2032, (USD Million)
  • TABLE 254 Singapore information technology service management market, 2018 - 2022 (USD Million)
  • TABLE 255 Singapore information technology service management market, 2023 - 2032 (USD Million)
  • TABLE 256 Singapore information technology service management market, by component, 2018 - 2022 (USD Million)
  • TABLE 257 Singapore information technology service management market, by component, 2023 - 2032, (USD Million)
  • TABLE 258 Singapore information technology service management market, by enterprise size, 2018 - 2022 (USD Million)
  • TABLE 259 Singapore information technology service management market, by enterprise size, 2023 - 2032, (USD Million)
  • TABLE 260 Singapore information technology service management market, by deployment, 2018 - 2022, (USD Million)
  • TABLE 261 Singapore information technology service management market, by deployment, 2023 - 2032, (USD Million)
  • TABLE 262 Singapore information technology service management market, by industry vertical, 2018 - 2022, (USD Million)
  • TABLE 263 Singapore information technology service management market, by industry vertical, 2023 - 2032, (USD Million)
  • TABLE 264 Singapore information technology service management market, by technology, 2018 - 2022, (USD Million)
  • TABLE 265 Singapore information technology service management market, by technology, 2023 - 2032, (USD Million)
  • TABLE 266 Malaysia information technology service management market, 2018 - 2022 (USD Million)
  • TABLE 267 Malaysia information technology service management market, 2023 - 2032 (USD Million)
  • TABLE 268 Malaysia information technology service management market, by component, 2018 - 2022 (USD Million)
  • TABLE 269 Malaysia information technology service management market, by component, 2023 - 2032, (USD Million)
  • TABLE 270 Malaysia information technology service management market, by enterprise size, 2018 - 2022 (USD Million)
  • TABLE 271 Malaysia information technology service management market, by enterprise size, 2023 - 2032, (USD Million)
  • TABLE 272 Malaysia information technology service management market, by deployment, 2018 - 2022, (USD Million)
  • TABLE 273 Malaysia information technology service management market, by deployment, 2023 - 2032, (USD Million)
  • TABLE 274 Malaysia information technology service management market, by industry vertical, 2018 - 2022, (USD Million)
  • TABLE 275 Malaysia information technology service management market, by industry vertical, 2023 - 2032, (USD Million)
  • TABLE 276 Malaysia information technology service management market, by technology, 2018 - 2022, (USD Million)
  • TABLE 277 Malaysia information technology service management market, by technology, 2023 - 2032, (USD Million)
  • TABLE 278 Latin America information technology service management market, 2018 - 2022 (USD Million)
  • TABLE 279 Latin America information technology service management market, 2023 - 2032 (USD Million)
  • TABLE 280 Latin America information technology service management market, by component, 2018 - 2022 (USD Million)
  • TABLE 281 Latin America information technology service management market, by component, 2023 - 2032 (USD Million)
  • TABLE 282 Latin America information technology service management market, by enterprise size, 2018 - 2022 (USD Million)
  • TABLE 283 Latin America information technology service management market, by enterprise size, 2023 - 2032, (USD Million)
  • TABLE 284 Latin America information technology service management market, by deployment, 2018 - 2022 (USD Million)
  • TABLE 285 Latin America information technology service management market, by deployment, 2023 - 2032 (USD Million)
  • TABLE 286 Latin America information technology service management market, by industry vertical, 2018 - 2022, (USD Million)
  • TABLE 287 Latin America information technology service management market, by industry vertical, 2023 - 2032, (USD Million)
  • TABLE 288 Latin America information technology service management market, by technology, 2018 - 2022, (USD Million)
  • TABLE 289 Latin America information technology service management market, by technology, 2023 - 2032, (USD Million)
  • TABLE 290 Brazil information technology service management market, 2018 - 2022 (USD Million)
  • TABLE 291 Brazil information technology service management market, 2023 - 2032 (USD Million)
  • TABLE 292 Brazil information technology service management market, by component, 2018 - 2022 (USD Million)
  • TABLE 293 Brazil information technology service management market, by component, 2023 - 2032 (USD Million)
  • TABLE 294 Brazil information technology service management market, by enterprise size, 2018 - 2022 (USD Million)
  • TABLE 295 Brazil information technology service management market, by enterprise size, 2023 - 2032, (USD Million)
  • TABLE 296 Brazil information technology service management market, by deployment, 2018 - 2022 (USD Million)
  • TABLE 297 Brazil information technology service management market, by deployment, 2023 - 2032 (USD Million)
  • TABLE 298 Brazil information technology service management market, by industry vertical, 2018 - 2022, (USD Million)
  • TABLE 299 Brazil information technology service management market, by industry vertical, 2023 - 2032, (USD Million)
  • TABLE 300 Brazil information technology service management market, by technology, 2018 - 2022, (USD Million)
  • TABLE 301 Brazil information technology service management market, by technology, 2023 - 2032, (USD Million)
  • TABLE 302 Mexico information technology service management market, 2018 - 2022 (USD Million)
  • TABLE 303 Mexico information technology service management market, 2023 - 2032 (USD Million)
  • TABLE 304 Mexico information technology service management market, by component, 2018 - 2022 (USD Million)
  • TABLE 305 Mexico information technology service management market, by component, 2023 - 2032 (USD Million)
  • TABLE 306 Mexico information technology service management market, by enterprise size, 2018 - 2022 (USD Million)
  • TABLE 307 Mexico information technology service management market, by enterprise size, 2023 - 2032, (USD Million)
  • TABLE 308 Mexico information technology service management market, by deployment, 2018 - 2022 (USD Million)
  • TABLE 309 Mexico information technology service management market, by deployment, 2023 - 2032 (USD Million)
  • TABLE 310 Mexico information technology service management market, by industry vertical, 2018 - 2022, (USD Million)
  • TABLE 311 Mexico information technology service management market, by industry vertical, 2023 - 2032, (USD Million)
  • TABLE 312 Mexico information technology service management market, by technology, 2018 - 2022, (USD Million)
  • TABLE 313 Mexico information technology service management market, by technology, 2023 - 2032, (USD Million)
  • TABLE 314 Argentina information technology service management market, 2018 - 2022 (USD Million)
  • TABLE 315 Argentina information technology service management market, 2023 - 2032 (USD Million)
  • TABLE 316 Argentina information technology service management market, by component, 2018 - 2022 (USD Million)
  • TABLE 317 Argentina information technology service management market, by component, 2023 - 2032, (USD Million)
  • TABLE 318 Argentina information technology service management market, by enterprise size, 2018 - 2022 (USD Million)
  • TABLE 319 Argentina information technology service management market, by enterprise size, 2023 - 2032, (USD Million)
  • TABLE 320 Argentina information technology service management market, by deployment, 2018 - 2022, (USD Million)
  • TABLE 321 Argentina information technology service management market, by deployment, 2023 - 2032, (USD Million)
  • TABLE 322 Argentina information technology service management market, by industry vertical, 2018 - 2022, (USD Million)
  • TABLE 323 Argentina information technology service management market, by industry vertical, 2023 - 2032, (USD Million)
  • TABLE 324 Argentina information technology service management market, by technology, 2018 - 2022, (USD Million)
  • TABLE 325 Argentina information technology service management market, by technology, 2023 - 2032, (USD Million)
  • TABLE 326 MEA information technology service management market, 2018 - 2022 (USD Million)
  • TABLE 327 MEA information technology service management market, 2023 - 2032 (USD Million)
  • TABLE 328 MEA information technology service management market, by component, 2018 - 2022 (USD Million)
  • TABLE 329 MEA information technology service management market, by component, 2023 - 2032 (USD Million)
  • TABLE 330 MEA information technology service management market, by enterprise size, 2018 - 2022 (USD Million)
  • TABLE 331 MEA information technology service management market, by enterprise size, 2023 - 2032, (USD Million)
  • TABLE 332 MEA information technology service management market, by deployment, 2018 - 2022 (USD Million)
  • TABLE 333 MEA information technology service management market, by deployment, 2023 - 2032 (USD Million)
  • TABLE 334 MEA information technology service management market, by industry vertical, 2018 - 2022, (USD Million)
  • TABLE 335 MEA information technology service management market, by industry vertical, 2023 - 2032, (USD Million)
  • TABLE 336 MEA information technology service management market, by technology, 2018 - 2022, (USD Million)
  • TABLE 337 MEA information technology service management market, by technology, 2023 - 2032, (USD Million)
  • TABLE 338 South Africa information technology service management market, 2018 - 2022 (USD Million)
  • TABLE 339 South Africa information technology service management market, 2023 - 2032 (USD Million)
  • TABLE 340 South Africa information technology service management market, by component, 2018 - 2022 (USD Million)
  • TABLE 341 South Africa information technology service management market, by component, 2023 - 2032 (USD Million)
  • TABLE 342 South Africa information technology service management market, by enterprise size, 2018 - 2022 (USD Million)
  • TABLE 343 South Africa information technology service management market, by enterprise size, 2023 - 2032, (USD Million)
  • TABLE 344 South Africa information technology service management market, by deployment, 2018 - 2022 (USD Million)
  • TABLE 345 South Africa information technology service management market, by deployment, 2023 - 2032 (USD Million)
  • TABLE 346 South Africa information technology service management market, by industry vertical, 2018 - 2022, (USD Million)
  • TABLE 347 South Africa information technology service management market, by industry vertical, 2023 - 2032, (USD Million)
  • TABLE 348 South Africa information technology service management market, by technology, 2018 - 2022, (USD Million)
  • TABLE 349 South Africa information technology service management market, by technology, 2023 - 2032, (USD Million)
  • TABLE 350 Saudi Arabia information technology service management market, 2018 - 2022 (USD Million)
  • TABLE 351 Saudi Arabia information technology service management market, 2023 - 2032 (USD Million)
  • TABLE 352 Saudi Arabia information technology service management market, by component, 2018 - 2022 (USD Million)
  • TABLE 353 Saudi Arabia information technology service management market, by component, 2023 - 2032 (USD Million)
  • TABLE 354 Saudi Arabia information technology service management market, by enterprise size, 2018 - 2022 (USD Million)
  • TABLE 355 Saudi Arabia information technology service management market, by enterprise size, 2023 - 2032, (USD Million)
  • TABLE 356 Saudi Arabia information technology service management market, by deployment, 2018 - 2022 (USD Million)
  • TABLE 357 Saudi Arabia information technology service management market, by deployment, 2023 - 2032 (USD Million)
  • TABLE 358 Saudi Arabia information technology service management market, by industry vertical, 2018 - 2022, (USD Million)
  • TABLE 359 Saudi Arabia information technology service management market, by industry vertical, 2023 - 2032, (USD Million)
  • TABLE 360 Saudi Arabia information technology service management market, by technology, 2018 - 2022, (USD Million)
  • TABLE 361 Saudi Arabia information technology service management market, by technology, 2023 - 2032, (USD Million)
  • TABLE 362 UAE information technology service management market, 2018 - 2022 (USD Million)
  • TABLE 363 UAE information technology service management market, 2023 - 2032 (USD Million)
  • TABLE 364 UAE information technology service management market, by component, 2018 - 2022 (USD Million)
  • TABLE 365 UAE information technology service management market, by component, 2023 - 2032 (USD Million)
  • TABLE 366 UAE information technology service management market, by enterprise size, 2018 - 2022 (USD Million)
  • TABLE 367 UAE information technology service management market, by enterprise size, 2023 - 2032, (USD Million)
  • TABLE 368 UAE information technology service management market, by deployment, 2018 - 2022 (USD Million)
  • TABLE 369 UAE information technology service management market, by deployment, 2023 - 2032 (USD Million)
  • TABLE 370 UAE information technology service management market, by industry vertical, 2018 - 2022, (USD Million)
  • TABLE 371 UAE information technology service management market, by industry vertical, 2023 - 2032, (USD Million)
  • TABLE 372 UAE information technology service management market, by technology, 2018 - 2022, (USD Million)
  • TABLE 373 UAE information technology service management market, by technology, 2023 - 2032, (USD Million)

Charts & Figures

  • FIG 1 GMI's report coverage in the global information technology service management market size
  • FIG 2 Industry segmentation
  • FIG 3 Forecast calculation.
  • FIG 4 Profile break-up of primary respondents
  • FIG 5 Information technology service management market 360 degree synopsis, 2018 - 2032
  • FIG 6 Information technology service management industry ecosystem analysis
  • FIG 7 Profit margin analysis
  • FIG 8 Growth potential analysis
  • FIG 9 Porter's analysis
  • FIG 10 PESTEL analysis
  • FIG 11 Competitive analysis of major market players, 2022
  • FIG 12 Competitive positioning matrix
  • FIG 13 Strategic outlook matrix
  • FIG 14 Information technology service management market, by component 2022 & 2032
  • FIG 15 Information technology service management market, by enterprise size 2022 & 2032
  • FIG 16 Information technology service management market, by deployment 2022 & 2032
  • FIG 17 Information technology service management market, by industry vertical 2022 & 2032
  • FIG 18 Information technology service management market, by technology 2022 & 2032
  • FIG 19 SWOT Analysis, Atera
  • FIG 20 SWOT Analysis, Atlassian
  • FIG 21 SWOT Analysis, BMC Software, Inc.
  • FIG 22 SWOT Analysis, Broadcom
  • FIG 23 SWOT Analysis, Cisco
  • FIG 24 SWOT Analysis, Cloud Software Group, Inc.
  • FIG 25 SWOT Analysis, Datto
  • FIG 26 SWOT Analysis, EasyVista
  • FIG 27 SWOT Analysis, Freshworks Inc.
  • FIG 28 SWOT Analysis, Hewlett Packard Enterprise Development LP
  • FIG 29 SWOT Analysis, IBM Corporation
  • FIG 30 SWOT Analysis, IFS
  • FIG 31 SWOT Analysis, Ivanti.
  • FIG 32 SWOT Analysis, LogMeIn, Inc.
  • FIG 33 SWOT Analysis, ManageEngine
  • FIG 34 SWOT Analysis, Microsoft Corporation
  • FIG 35 SWOT Analysis, Open Text
  • FIG 36 SWOT Analysis, Rocket Software
  • FIG 37 SWOT Analysis, ServiceNow.
  • FIG 38 SWOT Analysis, SysAid