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1644210

全球資訊科技服務管理市場

Information Technology Service Management
出版日期: | 出版商: Global Industry Analysts, Inc. | 英文 138 Pages | 商品交期: 最快1-2個工作天內

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簡介目錄

到 2030 年，全球資訊科技服務管理市場規模將達到 174 億美元

2024 年全球資訊科技服務管理市場規模估計為 103 億美元，預計到 2030 年將達到 174 億美元，2024 年至 2030 年的複合年成長率為 9.2%。 ITSM 解決方案是報告中分析的細分市場之一，預計到分析期結束時複合年成長率為 8.4%，達到 128 億美元。在分析期間內，ITSM 服務部門的複合年成長率預計為 11.5%。

美國市場規模將達到 27 億美元；中國市場預計以 8.9% 的複合年成長率成長

預計 2024 年美國資訊科技服務管理市場價值將達 27 億美元。中國是世界第二大經濟體，預計到 2030 年市場規模將達到 28 億美元，2024-2030 年分析期間的複合年成長率為 8.9%。其他值得注意的區域市場包括日本和加拿大，預計在分析期間的複合年成長率分別為 8.3% 和 7.9%。在歐洲，預計德國的複合年成長率約為 7.5%。

全球資訊科技服務管理市場 - 主要趨勢與促進因素摘要

ITSM將如何改變整個企業的IT營運？

資訊科技服務管理 (ITSM) 透過提供結構化框架和流程使服務交付更加高效、可靠和擴充性，徹底改變了 IT 營運。 ITSM 解決方案使公司能夠將 IT 服務與業務目標結合，確保技術投資直接有助於實現業務目標。透過實施 ITIL（資訊技術基礎架構庫）等 ITSM 框架，企業可以標準化工作流程、改善服務交付、最大限度地減少停機時間並提高業務效率。

轉型的一個關鍵領域是事件和問題管理，ITSM 工具使 IT 團隊能夠快速解決問題並防止將來中斷。此外，變更和配置管理流程得到簡化，從而降低了引入新技術或升級現有系統所帶來的風險。自動化的工作流程、整合的分析和即時監控確保 IT 營運保持主動性並回應業務需求。隨著企業擴大採用數位轉型策略，ITSM已成為管理複雜IT生態系統和提供價值主導服務的基石。

企業為什麼要投資ITSM解決方案？

企業正在投資 ITSM 解決方案以提高客戶滿意度、最佳化資源利用率並獲得競爭優勢。隨著業務運作越來越依賴技術，確保 IT 服務不間斷已成為企業的首要任務。 ITSM 平台提供集中服務台，協助您的 IT 團隊有效率地管理和解決使用者查詢。自助服務入口網站和自動票務系統透過縮短回應時間並授權員工獨立解決小問題進一步改善了使用者體驗。

除了改善服務交付之外，ITSM 工具還可以透過容量和效能管理來幫助最佳化 IT 資源分配。透過分析資源使用模式，您可以避免過度配置或利用不足，從而提高成本效益。 ITSM 在合規管理中也發揮關鍵作用，透過維護全面的審核追蹤和實施強大的存取控制，幫助公司遵守行業法規和安全標準。簡化 IT 營運、降低成本和提高服務品質的能力使得各行各業擴大採用 ITSM 解決方案。

科技如何推動ITSM的創新？

技術進步大大提高了 ITSM 解決方案的功能和有效性。人工智慧 (AI) 和機器學習 (ML) 正在透過自動執行事件分類、票證路由和根本原因分析等重複性任務來改變 ITSM。這些技術實現了預測分析，使 IT 團隊能夠在潛在問題升級為重大中斷之前發現它們。人工智慧聊天機器人正在改善用戶互動、提供即時支援並減輕服務台代理的負擔。

雲端處理是 ITSM 創新的另一個關鍵驅動力，使公司能夠部署擴充性、靈活的解決方案，以適應不斷變化的業務需求。雲端基礎的ITSM 平台有助於與其他公司系統（例如 ERP（企業資源規劃）和 CRM（客戶關係管理）工具）無縫整合，從而創建統一的 IT 環境。此外，先進的分析和視覺化工具為 IT 領導者提供有關服務效能的可行見解，以幫助做出資料主導的決策。這些技術進步使 ITSM 更有效率、更靈活並符合現代業務要求。

哪些因素推動了 ITSM 市場的成長？

ITSM市場的成長受到多種因素的推動，例如IT基礎設施日益複雜、對業務效率的需求不斷成長以及對以客戶為中心的 IT 服務的日益重視。組織正在採用 ITSM 解決方案來管理由內部部署、雲端和邊緣運算資源組成的混合 IT 環境。這些不同系統的無縫整合和集中管理的需求正在推動對 ITSM 工具的需求。

此外，遠距工作和數位優先策略的日益採用凸顯了強大的 IT 支援系統的重要性。醫療保健、銀行和零售等行業依靠 ITSM 來確保不間斷的服務、滿足合規性要求並改善客戶體驗。人工智慧、自動化和分析的進步進一步加強了 ITSM 解決方案的價值提案，鼓勵企業投資這些技術。隨著企業繼續優先考慮數位轉型和營運彈性，ITSM 市場將在未來幾年實現持續成長。

部分

元件（管理解決方案、管理服務）；科技（網路管理技術、資料庫管理系統技術、效能管理技術、組態管理技術、其他技術）

受訪公司範例（值得關注的36家公司）

  • Atlassian Corporation Plc
  • Axelos Limited
  • BMC Software, Inc.
  • Broadcom, Inc.
  • Freshworks Inc.
  • Hewlett Packard Enterprise Development LP
  • IBM Corporation
  • IFS World Operations AB
  • Ivanti
  • OpenText Corporation

目錄

第1章調查方法

第 2 章執行摘要

  • 市場概況
  • 主要企業
  • 市場趨勢和促進因素
  • 全球市場展望

第3章 市場分析

  • 美國
  • 加拿大
  • 日本
  • 中國
  • 歐洲
  • 法國
  • 德國
  • 義大利
  • 英國
  • 其他歐洲國家
  • 亞太地區
  • 其他地區

第4章 競賽

簡介目錄
Product Code: MCP31619

Global Information Technology Service Management Market to Reach US$17.4 Billion by 2030

The global market for Information Technology Service Management estimated at US$10.3 Billion in the year 2024, is expected to reach US$17.4 Billion by 2030, growing at a CAGR of 9.2% over the analysis period 2024-2030. ITSM Solutions, one of the segments analyzed in the report, is expected to record a 8.4% CAGR and reach US$12.8 Billion by the end of the analysis period. Growth in the ITSM Services segment is estimated at 11.5% CAGR over the analysis period.

The U.S. Market is Estimated at US$2.7 Billion While China is Forecast to Grow at 8.9% CAGR

The Information Technology Service Management market in the U.S. is estimated at US$2.7 Billion in the year 2024. China, the world's second largest economy, is forecast to reach a projected market size of US$2.8 Billion by the year 2030 trailing a CAGR of 8.9% over the analysis period 2024-2030. Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at a CAGR of 8.3% and 7.9% respectively over the analysis period. Within Europe, Germany is forecast to grow at approximately 7.5% CAGR.

Global Information Technology Service Management Market – Key Trends & Drivers Summarized

How Is ITSM Transforming IT Operations Across Enterprises?

Information Technology Service Management (ITSM) is revolutionizing IT operations by providing structured frameworks and processes that enhance efficiency, reliability, and scalability in service delivery. ITSM solutions enable organizations to align their IT services with business objectives, ensuring that technology investments directly contribute to operational goals. By implementing ITSM frameworks like ITIL (Information Technology Infrastructure Library), enterprises can standardize workflows, improve service delivery, and minimize downtime, driving greater operational efficiency.

A significant area of transformation lies in incident and problem management, where ITSM tools enable IT teams to resolve issues faster and prevent future disruptions. Furthermore, change and configuration management processes are streamlined, reducing the risks associated with deploying new technologies or upgrading existing systems. Automated workflows, integrated analytics, and real-time monitoring capabilities ensure that IT operations remain proactive and responsive to business needs. As organizations increasingly adopt digital transformation strategies, ITSM has become a cornerstone for managing complex IT ecosystems and delivering value-driven services.

Why Are Businesses Investing in ITSM Solutions?

Businesses are investing in ITSM solutions to enhance customer satisfaction, optimize resource utilization, and gain competitive advantages. With the increasing reliance on technology for business operations, ensuring uninterrupted IT services has become a top priority for organizations. ITSM platforms offer centralized service desks, enabling IT teams to manage and resolve user queries efficiently. Self-service portals and automated ticketing systems further improve user experiences by reducing response times and empowering employees to troubleshoot minor issues independently.

In addition to improving service delivery, ITSM tools help businesses optimize IT resource allocation through capacity and performance management. By analyzing resource usage patterns, organizations can avoid overprovisioning or underutilization, ensuring cost-effectiveness. ITSM also plays a vital role in compliance management, helping organizations adhere to industry regulations and security standards by maintaining comprehensive audit trails and implementing robust access controls. The ability to streamline IT operations, reduce costs, and improve service quality underscores the growing adoption of ITSM solutions across industries.

How Is Technology Driving Innovation in ITSM?

Technological advancements are significantly enhancing the capabilities and effectiveness of ITSM solutions. Artificial intelligence (AI) and machine learning (ML) are transforming ITSM by automating repetitive tasks, such as incident categorization, ticket routing, and root cause analysis. These technologies enable predictive analytics, allowing IT teams to identify potential issues before they escalate into major disruptions. AI-powered chatbots are improving user interactions, providing instant support, and reducing the burden on service desk agents.

Cloud computing is another key driver of innovation in ITSM, enabling organizations to implement scalable and flexible solutions that can adapt to changing business needs. Cloud-based ITSM platforms facilitate seamless integration with other enterprise systems, such as enterprise resource planning (ERP) and customer relationship management (CRM) tools, creating a unified IT environment. Moreover, advanced analytics and visualization tools provide IT leaders with actionable insights into service performance, helping them make data-driven decisions. These technological advancements are making ITSM more efficient, agile, and aligned with modern business requirements.

What Factors Are Driving the Growth of the ITSM Market?

The growth in the Information Technology Service Management (ITSM) market is driven by several factors, including the rising complexity of IT infrastructures, increasing demand for operational efficiency, and the growing emphasis on customer-centric IT services. Organizations are adopting ITSM solutions to manage hybrid IT environments comprising on-premises, cloud, and edge computing resources. The need for seamless integration and centralized management of these diverse systems has fueled the demand for ITSM tools.

Additionally, the increasing adoption of remote work and digital-first strategies has highlighted the importance of robust IT support systems. Industries such as healthcare, banking, and retail are leveraging ITSM to ensure uninterrupted services, meet compliance requirements, and enhance customer experiences. Advancements in AI, automation, and analytics have further enhanced the value proposition of ITSM solutions, encouraging businesses to invest in these technologies. As organizations continue to prioritize digital transformation and operational resilience, the ITSM market is poised for sustained growth in the coming years.

SCOPE OF STUDY:

The report analyzes the Information Technology Service Management market in terms of units by the following Segments, and Geographic Regions/Countries:

Segments:

Component (Management Solutions, Management Services); Technology (Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology, Other Technologies)

Geographic Regions/Countries:

World; United States; Canada; Japan; China; Europe (France; Germany; Italy; United Kingdom; and Rest of Europe); Asia-Pacific; Rest of World.

Select Competitors (Total 36 Featured) -

  • Atlassian Corporation Plc
  • Axelos Limited
  • BMC Software, Inc.
  • Broadcom, Inc.
  • Freshworks Inc.
  • Hewlett Packard Enterprise Development LP
  • IBM Corporation
  • IFS World Operations AB
  • Ivanti
  • OpenText Corporation

TABLE OF CONTENTS

I. METHODOLOGY

II. EXECUTIVE SUMMARY

  • 1. MARKET OVERVIEW
    • Influencer Market Insights
    • World Market Trajectories
    • Economic Frontiers: Trends, Trials & Transformations
    • Information Technology Service Management - Global Key Competitors Percentage Market Share in 2024 (E)
    • Competitive Market Presence - Strong/Active/Niche/Trivial for Players Worldwide in 2024 (E)
  • 2. FOCUS ON SELECT PLAYERS
  • 3. MARKET TRENDS & DRIVERS
    • Rising Demand for Seamless IT Operations Fuels Growth in IT Service Management Solutions
    • Digital Transformation Initiatives Propel Adoption of ITSM Frameworks Across Industries
    • AI and Machine Learning Integration Drives Innovation in IT Service Automation
    • Focus on Enhancing User Experience Expands Market for ITSM Tools
    • Cloud Migration Trends Accelerate Demand for Cloud-Based ITSM Platforms
    • Growth of Hybrid Work Models Boosts Need for Flexible IT Service Management Solutions
    • Increased Focus on Compliance and Risk Management Strengthens ITSM Adoption
    • Expansion of IoT Networks Creates New Opportunities for ITSM in Device Management
    • DevOps and Agile Practices Propel the Development of Integrated ITSM Tools
    • Focus on Cost Optimization Drives Demand for ITSM Solutions with Automation Features
    • Rising Cybersecurity Threats Enhance the Role of ITSM in Incident Management
    • Demand for Real-Time Monitoring and Analytics Spurs Innovation in ITSM Platforms
    • Integration of ITSM with AI Chatbots Streamlines Help Desk and Support Services
    • Increased Complexity in IT Infrastructure Expands the Market for Advanced ITSM Solutions
    • Focus on Sustainability in IT Operations Creates Opportunities for Green ITSM Practices
  • 4. GLOBAL MARKET PERSPECTIVE
    • TABLE 1: World Information Technology Service Management Market Analysis of Annual Sales in US$ Million for Years 2015 through 2030
    • TABLE 2: World Recent Past, Current & Future Analysis for Information Technology Service Management by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 3: World 6-Year Perspective for Information Technology Service Management by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets for Years 2025 & 2030
    • TABLE 4: World Recent Past, Current & Future Analysis for Management Solutions by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 5: World 6-Year Perspective for Management Solutions by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
    • TABLE 6: World Recent Past, Current & Future Analysis for Management Services by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 7: World 6-Year Perspective for Management Services by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
    • TABLE 8: World Recent Past, Current & Future Analysis for Network Management Technology by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 9: World 6-Year Perspective for Network Management Technology by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
    • TABLE 10: World Recent Past, Current & Future Analysis for Database Management System Technology by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 11: World 6-Year Perspective for Database Management System Technology by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
    • TABLE 12: World Recent Past, Current & Future Analysis for Performance Management Technology by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 13: World 6-Year Perspective for Performance Management Technology by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
    • TABLE 14: World Recent Past, Current & Future Analysis for Configuration Management Technology by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 15: World 6-Year Perspective for Configuration Management Technology by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
    • TABLE 16: World Recent Past, Current & Future Analysis for Other Technologies by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 17: World 6-Year Perspective for Other Technologies by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030

III. MARKET ANALYSIS

  • UNITED STATES
    • Information Technology Service Management Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United States for 2025 (E)
    • TABLE 18: USA Recent Past, Current & Future Analysis for Information Technology Service Management by Component - Management Solutions and Management Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 19: USA 6-Year Perspective for Information Technology Service Management by Component - Percentage Breakdown of Value Sales for Management Solutions and Management Services for the Years 2025 & 2030
    • TABLE 20: USA Recent Past, Current & Future Analysis for Information Technology Service Management by Technology - Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 21: USA 6-Year Perspective for Information Technology Service Management by Technology - Percentage Breakdown of Value Sales for Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies for the Years 2025 & 2030
  • CANADA
    • TABLE 22: Canada Recent Past, Current & Future Analysis for Information Technology Service Management by Component - Management Solutions and Management Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 23: Canada 6-Year Perspective for Information Technology Service Management by Component - Percentage Breakdown of Value Sales for Management Solutions and Management Services for the Years 2025 & 2030
    • TABLE 24: Canada Recent Past, Current & Future Analysis for Information Technology Service Management by Technology - Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 25: Canada 6-Year Perspective for Information Technology Service Management by Technology - Percentage Breakdown of Value Sales for Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies for the Years 2025 & 2030
  • JAPAN
    • Information Technology Service Management Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Japan for 2025 (E)
    • TABLE 26: Japan Recent Past, Current & Future Analysis for Information Technology Service Management by Component - Management Solutions and Management Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 27: Japan 6-Year Perspective for Information Technology Service Management by Component - Percentage Breakdown of Value Sales for Management Solutions and Management Services for the Years 2025 & 2030
    • TABLE 28: Japan Recent Past, Current & Future Analysis for Information Technology Service Management by Technology - Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 29: Japan 6-Year Perspective for Information Technology Service Management by Technology - Percentage Breakdown of Value Sales for Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies for the Years 2025 & 2030
  • CHINA
    • Information Technology Service Management Market Presence - Strong/Active/Niche/Trivial - Key Competitors in China for 2025 (E)
    • TABLE 30: China Recent Past, Current & Future Analysis for Information Technology Service Management by Component - Management Solutions and Management Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 31: China 6-Year Perspective for Information Technology Service Management by Component - Percentage Breakdown of Value Sales for Management Solutions and Management Services for the Years 2025 & 2030
    • TABLE 32: China Recent Past, Current & Future Analysis for Information Technology Service Management by Technology - Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 33: China 6-Year Perspective for Information Technology Service Management by Technology - Percentage Breakdown of Value Sales for Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies for the Years 2025 & 2030
  • EUROPE
    • Information Technology Service Management Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Europe for 2025 (E)
    • TABLE 34: Europe Recent Past, Current & Future Analysis for Information Technology Service Management by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 35: Europe 6-Year Perspective for Information Technology Service Management by Geographic Region - Percentage Breakdown of Value Sales for France, Germany, Italy, UK and Rest of Europe Markets for Years 2025 & 2030
    • TABLE 36: Europe Recent Past, Current & Future Analysis for Information Technology Service Management by Component - Management Solutions and Management Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 37: Europe 6-Year Perspective for Information Technology Service Management by Component - Percentage Breakdown of Value Sales for Management Solutions and Management Services for the Years 2025 & 2030
    • TABLE 38: Europe Recent Past, Current & Future Analysis for Information Technology Service Management by Technology - Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 39: Europe 6-Year Perspective for Information Technology Service Management by Technology - Percentage Breakdown of Value Sales for Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies for the Years 2025 & 2030
  • FRANCE
    • Information Technology Service Management Market Presence - Strong/Active/Niche/Trivial - Key Competitors in France for 2025 (E)
    • TABLE 40: France Recent Past, Current & Future Analysis for Information Technology Service Management by Component - Management Solutions and Management Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 41: France 6-Year Perspective for Information Technology Service Management by Component - Percentage Breakdown of Value Sales for Management Solutions and Management Services for the Years 2025 & 2030
    • TABLE 42: France Recent Past, Current & Future Analysis for Information Technology Service Management by Technology - Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 43: France 6-Year Perspective for Information Technology Service Management by Technology - Percentage Breakdown of Value Sales for Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies for the Years 2025 & 2030
  • GERMANY
    • Information Technology Service Management Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Germany for 2025 (E)
    • TABLE 44: Germany Recent Past, Current & Future Analysis for Information Technology Service Management by Component - Management Solutions and Management Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 45: Germany 6-Year Perspective for Information Technology Service Management by Component - Percentage Breakdown of Value Sales for Management Solutions and Management Services for the Years 2025 & 2030
    • TABLE 46: Germany Recent Past, Current & Future Analysis for Information Technology Service Management by Technology - Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 47: Germany 6-Year Perspective for Information Technology Service Management by Technology - Percentage Breakdown of Value Sales for Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies for the Years 2025 & 2030
  • ITALY
    • TABLE 48: Italy Recent Past, Current & Future Analysis for Information Technology Service Management by Component - Management Solutions and Management Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 49: Italy 6-Year Perspective for Information Technology Service Management by Component - Percentage Breakdown of Value Sales for Management Solutions and Management Services for the Years 2025 & 2030
    • TABLE 50: Italy Recent Past, Current & Future Analysis for Information Technology Service Management by Technology - Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 51: Italy 6-Year Perspective for Information Technology Service Management by Technology - Percentage Breakdown of Value Sales for Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies for the Years 2025 & 2030
  • UNITED KINGDOM
    • Information Technology Service Management Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United Kingdom for 2025 (E)
    • TABLE 52: UK Recent Past, Current & Future Analysis for Information Technology Service Management by Component - Management Solutions and Management Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 53: UK 6-Year Perspective for Information Technology Service Management by Component - Percentage Breakdown of Value Sales for Management Solutions and Management Services for the Years 2025 & 2030
    • TABLE 54: UK Recent Past, Current & Future Analysis for Information Technology Service Management by Technology - Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 55: UK 6-Year Perspective for Information Technology Service Management by Technology - Percentage Breakdown of Value Sales for Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies for the Years 2025 & 2030
  • REST OF EUROPE
    • TABLE 56: Rest of Europe Recent Past, Current & Future Analysis for Information Technology Service Management by Component - Management Solutions and Management Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 57: Rest of Europe 6-Year Perspective for Information Technology Service Management by Component - Percentage Breakdown of Value Sales for Management Solutions and Management Services for the Years 2025 & 2030
    • TABLE 58: Rest of Europe Recent Past, Current & Future Analysis for Information Technology Service Management by Technology - Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 59: Rest of Europe 6-Year Perspective for Information Technology Service Management by Technology - Percentage Breakdown of Value Sales for Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies for the Years 2025 & 2030
  • ASIA-PACIFIC
    • Information Technology Service Management Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Asia-Pacific for 2025 (E)
    • TABLE 60: Asia-Pacific Recent Past, Current & Future Analysis for Information Technology Service Management by Component - Management Solutions and Management Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 61: Asia-Pacific 6-Year Perspective for Information Technology Service Management by Component - Percentage Breakdown of Value Sales for Management Solutions and Management Services for the Years 2025 & 2030
    • TABLE 62: Asia-Pacific Recent Past, Current & Future Analysis for Information Technology Service Management by Technology - Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 63: Asia-Pacific 6-Year Perspective for Information Technology Service Management by Technology - Percentage Breakdown of Value Sales for Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies for the Years 2025 & 2030
  • REST OF WORLD
    • TABLE 64: Rest of World Recent Past, Current & Future Analysis for Information Technology Service Management by Component - Management Solutions and Management Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 65: Rest of World 6-Year Perspective for Information Technology Service Management by Component - Percentage Breakdown of Value Sales for Management Solutions and Management Services for the Years 2025 & 2030
    • TABLE 66: Rest of World Recent Past, Current & Future Analysis for Information Technology Service Management by Technology - Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 67: Rest of World 6-Year Perspective for Information Technology Service Management by Technology - Percentage Breakdown of Value Sales for Network Management Technology, Database Management System Technology, Performance Management Technology, Configuration Management Technology and Other Technologies for the Years 2025 & 2030

IV. COMPETITION