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1519342

2024-2032 年按解決方案、服務、部署類型、組織規模、垂直產業和區域分類的勞動力管理市場報告

Workforce Management Market Report by Solution, Service, Deployment Type, Organization Size, Vertical, and Region 2024-2032
出版日期: | 出版商: IMARC | 英文 148 Pages | 商品交期: 2-3個工作天內

價格

IMARC Group年，全球勞動力管理市場規模達到 60 億美元。各行業數位化和自動化的不斷採用、勞動力生產力和成本控制的最佳化、研發（R＆D）活動的​​蓬勃發展、遠端和靈活工作安排的激增以及人工智慧和資料分析的整合正在促進市場成長。

勞動力管理是一項全面的組織策略，旨在最佳化公司勞動力的部署、調度和利用。它涉及人員需求與業務目標的策略協調，考慮勞動力需求、員工技能和營運要求等因素。這個過程通常是透過技術、資料分析和人力資源專業知識的結合來促進的。勞動力管理包括勞動力預測、員工調度、時間和出勤追蹤以及績效管理等活動。有效的勞動力管理的好處是多方面的。它透過確保在正確的時間提供適當數量的具有必要技能的員工來提高營運效率，從而最大限度地減少人員過多或人員不足的問題。這可以提高生產力、降低勞動成本並提供更好的客戶服務。勞動力管理也有助於遵守勞動法規，並為明智的決策提供見解。勞動力管理有兩種主要類型：長期和短期。

全球勞動力管理市場受到各行業擴大採用數位化和自動化以及最佳化勞動力生產力的需求不斷成長的影響。此外，現代商業環境中遠端和靈活工作安排的擴展需要強大的遠端勞動力追蹤和管理工具，從而支援市場成長。除此之外，將人工智慧（AI）和資料分析整合到勞動力管理系統中可以實現數據驅動的決策，進一步推動市場成長。此外，嚴格遵守勞動法規正促使組織採用全面的勞動力管理解決方案，從而促進市場成長。與此一致的是，對提高員工敬業度和滿意度的追求推動了自助服務入口網站和個人化調度等功能的結合，這反過來又促進了市場的成長。

勞動力管理市場趨勢/促進因素：

採用數位化和自動化

由於各行業擴大採用數位化和自動化，全球勞動力管理市場正在強勁成長。隨著企業向數位平台轉型，對人力資源高效管理的需求不斷加劇。這一趨勢是由增強營運敏捷性、提高員工生產力和最佳化資源分配的需求所推動的。組織正在認知到透過數位勞動力管理系統實現簡化流程的價值。透過利用基於雲端的解決方案和行動應用程式等先進技術，企業可以有效地安排班次、監控出勤情況和分配任務，從而減少人工工作並最大限度地減少錯誤。向數位化勞動力管理的轉變不僅提高了整體效率，還有助於節省成本，使其成為市場擴張的關鍵驅動力。

最佳化勞動生產力和成本控制

由於最佳化勞動力生產力和控制勞動力成本的必要性，全球勞動力管理市場正在經歷顯著成長。在當今競爭激烈的商業環境中，組織努力實現最大產出，同時最小化開支。勞動力管理解決方案使企業能夠將勞動力資源與營運需求結合起來，在實現這種微妙平衡方面發揮著至關重要的作用。這些解決方案有助於準確的需求預測、高效的調度以及對勞動力績效的即時監控。透過確保在正確的時間將正確的人員分配到正確的任務，組織可以提高生產力並減少人員過多或人員不足的問題。此外，追蹤勞動力費用和管理加班的能力有助於控制成本，最終有助於提高獲利能力。隨著企業認知到有效的勞動力管理與財務成功之間的直接關聯，對此類解決方案的需求持續成長。

遠距和彈性工作安排的興起

由於遠端和靈活工作安排的迅速興起，全球勞動力管理市場正在大幅成長。現代工作動態已經發生變化，越來越多的組織採用遠端工作模式或提供靈活的日程安排選項。這種轉變帶來了一系列與勞動力協調、溝通和績效監控相關的獨特挑戰。為了應對這些挑戰，企業正在轉向先進的勞動力管理解決方案。這些解決方案支援遠端員工追蹤、任務分配和即時協作，確保無論身在何處，員工都保持聯繫並保持高效。此外，靈活的工作安排需要動態排程功能，以適應不同的員工偏好和可用性。隨著遠端和靈活的工作成為未來工作不可或缺的一部分，組織正在投資勞動力管理解決方案，以保持營運效率並增強其分散式團隊的能力。

目錄

第1章：前言

第 2 章：範圍與方法

  • 研究目的
  • 利害關係人
  • 資料來源
    • 主要資源
    • 二手資料
  • 市場預測
    • 自下而上的方法
    • 自上而下的方法
  • 預測方法

第 3 章：執行摘要

第 4 章：簡介

  • 概述
  • 主要行業趨勢

第 5 章：全球勞動力管理市場

  • 市場概況
  • 市場業績
  • COVID-19 的影響
  • 市場預測

第 6 章：市場區隔：依解決方案

  • 缺勤管理
    • 市場走向
    • 市場預測
  • 績效管理
    • 市場走向
    • 市場預測
  • 勞動力調度
    • 市場走向
    • 市場預測
  • 考勤管理
    • 市場走向
    • 市場預測
  • 勞動力分析
    • 市場走向
    • 市場預測
  • 其他
    • 市場走向
    • 市場預測

第 7 章：市場區隔：按服務

  • 實施服務
    • 市場走向
    • 市場預測
  • 支援和維護服務
    • 市場走向
    • 市場預測
  • 培訓和教育服務
    • 市場走向
    • 市場預測

第 8 章：市場區隔：依部署類型

  • 基於雲端
    • 市場走向
    • 市場預測
  • 本地
    • 市場走向
    • 市場預測

第 9 章：市場區隔：依組織規模

  • 中小企業 (SME)
    • 市場走向
    • 市場預測
  • 大型企業
    • 市場走向
    • 市場預測

第 10 章：市場區隔：依垂直領域

  • 政府和國防
    • 市場走向
    • 市場預測
  • 銀行、金融服務和保險 (BFSI)
    • 市場走向
    • 市場預測
  • 衛生保健
    • 市場走向
    • 市場預測
  • 運輸與物流
    • 市場走向
    • 市場預測
  • 電信和資訊技術
    • 市場走向
    • 市場預測
  • 消費品和零售
    • 市場走向
    • 市場預測
  • 製造業
    • 市場走向
    • 市場預測
  • 能源和公用事業
    • 市場走向
    • 市場預測
  • 其他
    • 市場走向
    • 市場預測

第 11 章：市場區隔：按地區

  • 北美洲
    • 美國
    • 加拿大
  • 亞太地區
    • 中國
    • 日本
    • 印度
    • 韓國
    • 澳洲
    • 印尼
    • 其他
  • 歐洲
    • 德國
    • 法國
    • 英國
    • 義大利
    • 西班牙
    • 俄羅斯
    • 其他
  • 拉丁美洲
    • 巴西
    • 墨西哥
    • 其他
  • 中東和非洲
    • 市場走向
    • 市場細分：按國家/地區
    • 市場預測

第 12 章：SWOT 分析

  • 概述
  • 優勢
  • 弱點
  • 機會
  • 威脅

第 13 章：價值鏈分析

第 14 章：波特五力分析

  • 概述
  • 買家的議價能力
  • 供應商的議價能力
  • 競爭程度
  • 新進入者的威脅
  • 替代品的威脅

第 15 章：價格指標

第16章：競爭格局

  • 市場結構
  • 關鍵參與者
  • 關鍵參與者簡介
    • ADP
    • Atoss Software AG
    • HotSchedules Inc.
    • Huntington Business Systems
    • IBM
    • Kronos Inc.
    • Oracle Corporation
    • Reflexis Systems
    • SAP SE
    • Ultimate Software Group Inc.
    • Verint Systems
    • Workday Inc.
    • WorkForce Software LLC
Product Code: SR112024A2033

The global workforce management market size reached US$ 6.0 Billion in 2023. Looking forward, IMARC Group expects the market to reach US$ 12.7 Billion by 2032, exhibiting a growth rate (CAGR) of 8.3% during 2024-2032. The escalating adoption of digitalization and automation across industries, optimization of workforce productivity and cost control, burgeoning research and development (R&D) activities, the surging remote and flexible work arrangements, and integration of AI and data analytics are fostering the market growth.

Workforce management is a comprehensive organizational strategy aimed at optimizing the deployment, scheduling, and utilization of a company's workforce. It involves the strategic alignment of staffing needs with business goals, considering factors such as labor demand, employee skills, and operational requirements. This process is typically facilitated through a combination of technology, data analysis, and human resource expertise. Workforce management encompasses activities such as labor forecasting, staff scheduling, time and attendance tracking, and performance management. The benefits of effective workforce management are manifold. It enhances operational efficiency by ensuring the right number of employees with the necessary skills are available at the right time, minimizing overstaffing or understaffing issues. This leads to improved productivity, reduced labor costs, and better customer service. Workforce management also aids in compliance with labor regulations and provides insights for informed decision-making. Two primary types of workforce management are available: long-term and short-term.

The global workforce management market is influenced by the increasing adoption of digitalization and automation across industries and the rising need to optimize workforce productivity. Moreover, the expansion of remote and flexible work arrangements in the modern business landscape necessitates robust tools for remote workforce tracking and management, thereby supporting the market growth. Apart from this, the integration of artificial intelligence (AI) and data analytics into workforce management systems enables data-driven decision-making, further driving the market growth. Furthermore, stringent compliance with labor laws and regulations is prompting organizations to adopt comprehensive workforce management solutions, which is augmenting the market growth. In line with this, the pursuit of enhanced employee engagement and satisfaction drives the incorporation of features like self-service portals and personalized scheduling, which, in turn, is contributing to the market growth.

Workforce Management Market Trends/Drivers:

Adoption of digitalization and automation

The global workforce management market is witnessing robust growth due to the increasing adoption of digitalization and automation across industries. As businesses transition towards digital platforms, the demand for efficient management of human resources has intensified. This trend is driven by the need to enhance operational agility, improve workforce productivity, and optimize resource allocation. Organizations are recognizing the value of streamlined processes achieved through digital workforce management systems. By leveraging advanced technologies, such as cloud-based solutions and mobile applications, businesses can effectively schedule shifts, monitor attendance, and allocate tasks, thereby reducing manual effort and minimizing errors. This transition towards digitized workforce management not only boosts overall efficiency but also contributes to cost savings, making it a pivotal driver in the market's expansion.

Optimization of workforce productivity and cost control

The global workforce management market is experiencing significant growth owing to the imperative of optimizing workforce productivity and controlling labor costs. In today's competitive business landscape, organizations strive to achieve maximum output while minimizing expenses. Workforce management solutions play a vital role in achieving this delicate balance by enabling businesses to align labor resources with operational demands. These solutions facilitate accurate demand forecasting, efficient scheduling, and real-time monitoring of workforce performance. By ensuring the right people are assigned to the right tasks at the right time, organizations can enhance productivity and reduce overstaffing or understaffing issues. Moreover, the ability to track labor expenses and manage overtime helps control costs, ultimately contributing to improved profitability. As businesses recognize the direct correlation between effective workforce management and financial success, the demand for such solutions continues to rise.

Rise of remote and flexible work arrangements

The global workforce management market is witnessing substantial growth due to the rapid rise of remote and flexible work arrangements. Modern work dynamics have shifted, with a growing number of organizations adopting remote work models or offering flexible scheduling options. This shift presents a unique set of challenges related to workforce coordination, communication, and performance monitoring. To address these challenges, businesses are turning to advanced workforce management solutions. These solutions enable remote employee tracking, task assignment, and real-time collaboration, ensuring that regardless of the physical location, the workforce remains connected and productive. Additionally, flexible work arrangements require dynamic scheduling capabilities that accommodate varying employee preferences and availability. As remote and flexible work becomes integral to the future of work, organizations are investing in workforce management solutions to maintain operational efficiency and empower their distributed teams.

Workforce Management Industry Segmentation:

IMARC Group provides an analysis of the key trends in each segment of the global workforce management market report, along with forecasts at the global, regional and country levels from 2024-2032. Our report has categorized the market based on solution, service, deployment type, organization size and vertical.

Breakup by Solution:

Absence Management

Performance Management

Workforce Scheduling

Time and Attendance Management

Workforce Analytics

Others

Time and attendance management dominates the market

The report has provided a detailed breakup and analysis of the market based on the solution. This includes absence management, performance management, workforce scheduling, time and attendance management, workforce analytics, and others. According to the report, time and attendance management represented the largest segment.

The dominance of the time and attendance segment in the workforce management market can be attributed to the surging need for accurate time and attendance tracking for effective workforce management, ensuring proper compensation, compliance with labor regulations, and efficient resource allocation. Furthermore, organizations across industries recognize the significance of real-time insights into employee attendance patterns and productivity levels. This enables them to make informed decisions, optimize staffing, and minimize operational disruptions. Additionally, the rise of remote and flexible work arrangements necessitates sophisticated time tracking solutions to monitor off-site employees, ensuring accountability and task completion. Moreover, the integration of biometric authentication and mobile applications enhances accuracy and convenience, further boosting the adoption of time and attendance solutions. Besides this, the trend towards data-driven decision-making underscores the importance of robust analytics provided by these solutions, allowing businesses to identify trends, forecast labor needs, and optimize schedules.

Breakup by Service:

Implementation Services

Support and Maintenance Services

Training and Education Services

A detailed breakup and analysis of the market based on the service has also been provided in the report. This includes implementation services, support and maintenance services, and training and education services.

The growth of the implementation services segment is propelled by the increasing demand for seamless integration of workforce management solutions into existing organizational systems. Businesses seek expertise to ensure a smooth transition, optimize processes, and customize solutions to their unique needs, ultimately enhancing operational efficiency and workforce productivity. The support and maintenance services segment is driven by the need for continuous functionality of workforce management systems. Organizations require timely troubleshooting, updates, and technical assistance to prevent disruptions. Reliable support services ensure uninterrupted operations, data security, and adherence to compliance standards, fostering long-term client satisfaction. The training and education services segment's growth is fueled by the recognition of the importance of proper user training for effective utilization of workforce management solutions. In-depth training equips users with the skills to maximize system capabilities, boosting productivity. Education services also empower organizations to adapt to evolving features and technologies, staying ahead in the dynamic workforce management landscape.

Breakup by Deployment Type:

Cloud-based

On-premises

Cloud-based dominates the market

The report has provided a detailed breakup and analysis of the market based on the deployment type. This includes cloud-based and on-premises. According to the report, cloud-based represented the largest segment.

The dominance of the cloud-based segment in the workforce management market can be attributed to the surging awareness regarding the unparalleled accessibility and scalability offered by cloud-based services. Organizations can effortlessly access these solutions from various locations and devices, fostering seamless remote workforce management. Additionally, the flexibility of subscription-based models allows businesses to scale their workforce management capabilities as needed, eliminating the need for extensive upfront investments. This cost-effectiveness is particularly appealing to small and medium-sized enterprises. Furthermore, cloud-based solutions facilitate real-time updates and data synchronization, ensuring that all stakeholders have access to the latest information, which is crucial for effective decision-making. Moreover, these solutions are backed by robust cybersecurity measures, addressing concerns about data protection and compliance. Apart from this, continuous advancements in cloud technology, such as integration with AI and analytics, empower organizations to derive deeper insights from workforce data, enhancing operational efficiency and strategic planning.

Breakup by Organization Size:

Small and Medium-sized Enterprises (SMEs)

Large Enterprises

Large enterprises hold the largest share in the market

A detailed breakup and analysis of the market based on the organization size has also been provided in the report. This includes small and medium-sized enterprises (SMEs) and large enterprises. According to the report, large enterprises represented the largest segment.

The dominance of the large enterprises segment in the workforce management market can be attributed to the complex organizational structures and extensive workforce needs in large enterprises, necessitating advanced management solutions to ensure streamlined operations. Moreover, the scale of operations in large enterprises demands efficient allocation of resources, including human capital, to optimize productivity and control costs. Furthermore, these organizations typically operate in diverse geographical locations, requiring sophisticated cross-border management tools to ensure consistent workforce performance. In line with this, compliance with intricate labor laws and regulations becomes more challenging as the workforce size increases, prompting the adoption of comprehensive solutions to manage legal complexities effectively. Additionally, the integration of cutting-edge technologies such as AI, data analytics, and automation aligns with the scalability requirements of large enterprises enables data-driven decision-making and process optimization, which, in turn, is acting as a crucial growth-inducing factor.

Breakup by Vertical:

Government and Defense

Banking, Financial Services, and Insurance (BFSI)

Healthcare

Transportation and Logistics

Telecom and IT

Consumer Goods and Retail

Manufacturing

Energy and Utilities

Others

Telecom and IT holds the largest share in the market

A detailed breakup and analysis of the market based on the vertical has also been provided in the report. This includes government and defense, banking, financial services, and insurance (BFSI), healthcare, transportation and logistics, telecom and IT, consumer goods and retail, manufacturing, energy and utilities, and others. According to the report, telecom and IT represented the largest segment.

The dominance of the telecom and IT segment in the global workforce management market can be attributed to the rapid evolution of technology within this sector, necessitating efficient management of a skilled workforce to meet dynamic demands. Moreover, the geographically dispersed nature of the industry's workforce, often comprising remote and diverse teams, requires robust tools for remote workforce tracking and collaboration. Additionally, the integration of artificial intelligence and data analytics into telecom and IT workforce management enhances resource allocation, project planning, and overall efficiency. Furthermore, the sector's substantial reliance on compliance with intricate industry regulations and labor laws drives the adoption of comprehensive workforce management solutions to ensure adherence and avoid legal complications. Besides this, as competition intensifies, telecom and IT companies seek to optimize employee engagement and satisfaction, utilizing personalized scheduling and self-service features provided by advanced workforce management systems. In line with this, the continuous innovation within the sector creates a need for adaptive workforce strategies, further propelling the adoption of versatile and data-driven management solutions.

Breakup by Region:

North America

United States

Canada

Asia Pacific

China

Japan

India

South Korea

Australia

Indonesia

Others

Europe

Germany

France

United Kingdom

Italy

Spain

Russia

Others

Latin America

Brazil

Mexico

Others

Middle East and Africa

North America exhibits a clear dominance, accounting for the largest workforce management market share

The market research report has also provided a comprehensive analysis of all the major regional markets, which include North America (the United States and Canada); Europe (Germany, France, the United Kingdom, Italy, Spain, Russia, and others); Asia Pacific (China, Japan, India, South Korea, Australia, Indonesia, and others); Latin America (Brazil, Mexico, and others); and the Middle East and Africa. According to the report, North America accounted for the largest market share.

North America leads in the workforce management market due to its early adoption of cutting-edge technologies like cloud computing and artificial intelligence. This technological preparedness gives businesses in the region an advantage in optimizing HR operations. The diverse range of industries in North America, from tech to healthcare, necessitates versatile workforce management systems that can cater to the specific needs of different sectors. These systems help organizations allocate resources efficiently, streamline operations, and comply with local labor laws. A focus on data-driven decision-making in the region encourages the integration of analytics into workforce management solutions, enhancing strategic planning and operational efficiency. The rise of remote work has further fueled the demand for tools that enable remote team management, including task assignment and performance monitoring. Therefore, North America's technological readiness, diverse industrial landscape, data-driven culture, and the growing trend of remote work contribute to its dominant position in the workforce management market.

Competitive Landscape:

The competitive landscape of the workforce management market is characterized by a dynamic interplay of factors that influence market positioning and growth. Organizations in this space vie to offer innovative solutions that address the evolving needs of diverse industries. Key determinants of competitiveness include technological prowess, with companies investing in cutting-edge platforms, cloud integration, and AI-driven analytics to enhance workforce optimization. Market incumbents and new entrants alike focus on scalability and adaptability, catering to organizations of varying sizes and structures. Strategic partnerships and collaborations also play a pivotal role, enabling companies to expand their offerings and reach new markets.

Moreover, customization and personalization of solutions are gaining prominence as organizations seek tailored approaches to suit their specific workforce management requirements. Compliance with labor regulations, seamless user experience, and responsive customer support further distinguish competitive players. In a rapidly evolving landscape, the ability to anticipate trends, respond to emerging challenges, and deliver value-driven solutions is central to establishing a strong competitive foothold in the global workforce management market.

The report has provided a comprehensive analysis of the competitive landscape in the market. Detailed profiles of all major companies have also been provided. Some of the key players in the market include:

ADP

Atoss Software AG

HotSchedules Inc.

Huntington Business Systems

IBM

Kronos Inc.

Oracle Corporation

Reflexis Systems

SAP SE

Ultimate Software Group Inc.

Verint Systems

Workday Inc.

WorkForce Software LLC

Recent Developments:

In April 2020, Ultimate Software merged with Kronos. The aim of the merger include becoming one of the leading providers of cloud workforce management, catering to the needs of organizations across various industrial verticals.

In November 2019, Verint launched a new, modern, and redesigned workforce management solution. Some of the features offered by the platform include flexible scheduling, reduced time and effort, user skills and multilingual capabilities, and service level agreements.

In July 2020, Zebra acquired Reflexis Systems for $575 million. The strategy for Zebra involves leveraging Reflexis to focus on frontline workers, who are already a key demographic for the company. Reflexis will enhance Zebra's existing solutions, including prescriptive Analytics, workforce connect, and SmartCount applications.

Key Questions Answered in This Report

  • 1. What was the size of the global workforce management market in 2023?
  • 2. What is the expected growth rate of the global workforce management market during 2024-2032?
  • 3. What are the key factors driving the global workforce management market?
  • 4. What has been the impact of COVID-19 on the global workforce management market?
  • 5. What is the breakup of the global workforce management market based on the solution?
  • 6. What is the breakup of the global workforce management market based on the deployment type?
  • 7. What is the breakup of the global workforce management market based on organization size?
  • 8. What is the breakup of the global workforce management market based on the vertical?
  • 9. What are the key regions in the global workforce management market?
  • 10. Who are the key players/companies in the global workforce management market?

Table of Contents

1 Preface

2 Scope and Methodology

  • 2.1 Objectives of the Study
  • 2.2 Stakeholders
  • 2.3 Data Sources
    • 2.3.1 Primary Sources
    • 2.3.2 Secondary Sources
  • 2.4 Market Estimation
    • 2.4.1 Bottom-Up Approach
    • 2.4.2 Top-Down Approach
  • 2.5 Forecasting Methodology

3 Executive Summary

4 Introduction

  • 4.1 Overview
  • 4.2 Key Industry Trends

5 Global Workforce Management Market

  • 5.1 Market Overview
  • 5.2 Market Performance
  • 5.3 Impact of COVID-19
  • 5.4 Market Forecast

6 Market Breakup by Solution

  • 6.1 Absence Management
    • 6.1.1 Market Trends
    • 6.1.2 Market Forecast
  • 6.2 Performance Management
    • 6.2.1 Market Trends
    • 6.2.2 Market Forecast
  • 6.3 Workforce Scheduling
    • 6.3.1 Market Trends
    • 6.3.2 Market Forecast
  • 6.4 Time and Attendance Management
    • 6.4.1 Market Trends
    • 6.4.2 Market Forecast
  • 6.5 Workforce Analytics
    • 6.5.1 Market Trends
    • 6.5.2 Market Forecast
  • 6.6 Others
    • 6.6.1 Market Trends
    • 6.6.2 Market Forecast

7 Market Breakup by Service

  • 7.1 Implementation Services
    • 7.1.1 Market Trends
    • 7.1.2 Market Forecast
  • 7.2 Support and Maintenance Services
    • 7.2.1 Market Trends
    • 7.2.2 Market Forecast
  • 7.3 Training and Education Services
    • 7.3.1 Market Trends
    • 7.3.2 Market Forecast

8 Market Breakup by Deployment Type

  • 8.1 Cloud-based
    • 8.1.1 Market Trends
    • 8.1.2 Market Forecast
  • 8.2 On-premises
    • 8.2.1 Market Trends
    • 8.2.2 Market Forecast

9 Market Breakup by Organization Size

  • 9.1 Small and Medium-sized Enterprises (SMEs)
    • 9.1.1 Market Trends
    • 9.1.2 Market Forecast
  • 9.2 Large Enterprises
    • 9.2.1 Market Trends
    • 9.2.2 Market Forecast

10 Market Breakup by Vertical

  • 10.1 Government and Defense
    • 10.1.1 Market Trends
    • 10.1.2 Market Forecast
  • 10.2 Banking, Financial Services, and Insurance (BFSI)
    • 10.2.1 Market Trends
    • 10.2.2 Market Forecast
  • 10.3 Healthcare
    • 10.3.1 Market Trends
    • 10.3.2 Market Forecast
  • 10.4 Transportation and Logistics
    • 10.4.1 Market Trends
    • 10.4.2 Market Forecast
  • 10.5 Telecom and IT
    • 10.5.1 Market Trends
    • 10.5.2 Market Forecast
  • 10.6 Consumer Goods and Retail
    • 10.6.1 Market Trends
    • 10.6.2 Market Forecast
  • 10.7 Manufacturing
    • 10.7.1 Market Trends
    • 10.7.2 Market Forecast
  • 10.8 Energy and Utilities
    • 10.8.1 Market Trends
    • 10.8.2 Market Forecast
  • 10.9 Others
    • 10.9.1 Market Trends
    • 10.9.2 Market Forecast

11 Market Breakup by Region

  • 11.1 North America
    • 11.1.1 United States
      • 11.1.1.1 Market Trends
      • 11.1.1.2 Market Forecast
    • 11.1.2 Canada
      • 11.1.2.1 Market Trends
      • 11.1.2.2 Market Forecast
  • 11.2 Asia Pacific
    • 11.2.1 China
      • 11.2.1.1 Market Trends
      • 11.2.1.2 Market Forecast
    • 11.2.2 Japan
      • 11.2.2.1 Market Trends
      • 11.2.2.2 Market Forecast
    • 11.2.3 India
      • 11.2.3.1 Market Trends
      • 11.2.3.2 Market Forecast
    • 11.2.4 South Korea
      • 11.2.4.1 Market Trends
      • 11.2.4.2 Market Forecast
    • 11.2.5 Australia
      • 11.2.5.1 Market Trends
      • 11.2.5.2 Market Forecast
    • 11.2.6 Indonesia
      • 11.2.6.1 Market Trends
      • 11.2.6.2 Market Forecast
    • 11.2.7 Others
      • 11.2.7.1 Market Trends
      • 11.2.7.2 Market Forecast
  • 11.3 Europe
    • 11.3.1 Germany
      • 11.3.1.1 Market Trends
      • 11.3.1.2 Market Forecast
    • 11.3.2 France
      • 11.3.2.1 Market Trends
      • 11.3.2.2 Market Forecast
    • 11.3.3 United Kingdom
      • 11.3.3.1 Market Trends
      • 11.3.3.2 Market Forecast
    • 11.3.4 Italy
      • 11.3.4.1 Market Trends
      • 11.3.4.2 Market Forecast
    • 11.3.5 Spain
      • 11.3.5.1 Market Trends
      • 11.3.5.2 Market Forecast
    • 11.3.6 Russia
      • 11.3.6.1 Market Trends
      • 11.3.6.2 Market Forecast
    • 11.3.7 Others
      • 11.3.7.1 Market Trends
      • 11.3.7.2 Market Forecast
  • 11.4 Latin America
    • 11.4.1 Brazil
      • 11.4.1.1 Market Trends
      • 11.4.1.2 Market Forecast
    • 11.4.2 Mexico
      • 11.4.2.1 Market Trends
      • 11.4.2.2 Market Forecast
    • 11.4.3 Others
      • 11.4.3.1 Market Trends
      • 11.4.3.2 Market Forecast
  • 11.5 Middle East and Africa
    • 11.5.1 Market Trends
    • 11.5.2 Market Breakup by Country
    • 11.5.3 Market Forecast

12 SWOT Analysis

  • 12.1 Overview
  • 12.2 Strengths
  • 12.3 Weaknesses
  • 12.4 Opportunities
  • 12.5 Threats

13 Value Chain Analysis

14 Porters Five Forces Analysis

  • 14.1 Overview
  • 14.2 Bargaining Power of Buyers
  • 14.3 Bargaining Power of Suppliers
  • 14.4 Degree of Competition
  • 14.5 Threat of New Entrants
  • 14.6 Threat of Substitutes

15 Price Indicators

16 Competitive Landscape

  • 16.1 Market Structure
  • 16.2 Key Players
  • 16.3 Profiles of Key Players
    • 16.3.1 ADP
      • 16.3.1.1 Company Overview
      • 16.3.1.2 Product Portfolio
      • 16.3.1.3 Financials
      • 16.3.1.4 SWOT Analysis
    • 16.3.2 Atoss Software AG
      • 16.3.2.1 Company Overview
      • 16.3.2.2 Product Portfolio
      • 16.3.2.3 Financials
    • 16.3.3 HotSchedules Inc.
      • 16.3.3.1 Company Overview
      • 16.3.3.2 Product Portfolio
    • 16.3.4 Huntington Business Systems
      • 16.3.4.1 Company Overview
      • 16.3.4.2 Product Portfolio
    • 16.3.5 IBM
      • 16.3.5.1 Company Overview
      • 16.3.5.2 Product Portfolio
      • 16.3.5.3 Financials
      • 16.3.5.4 SWOT Analysis
    • 16.3.6 Kronos Inc.
      • 16.3.6.1 Company Overview
      • 16.3.6.2 Product Portfolio
    • 16.3.7 Oracle Corporation
      • 16.3.7.1 Company Overview
      • 16.3.7.2 Product Portfolio
      • 16.3.7.3 Financials
      • 16.3.7.4 SWOT Analysis
    • 16.3.8 Reflexis Systems
      • 16.3.8.1 Company Overview
      • 16.3.8.2 Product Portfolio
    • 16.3.9 SAP SE
      • 16.3.9.1 Company Overview
      • 16.3.9.2 Product Portfolio
      • 16.3.9.3 Financials
      • 16.3.9.4 SWOT Analysis
    • 16.3.10 Ultimate Software Group Inc.
      • 16.3.10.1 Company Overview
      • 16.3.10.2 Product Portfolio
      • 16.3.10.3 SWOT Analysis
    • 16.3.11 Verint Systems
      • 16.3.11.1 Company Overview
      • 16.3.11.2 Product Portfolio
      • 16.3.11.3 Financials
      • 16.3.11.4 SWOT Analysis
    • 16.3.12 Workday Inc.
      • 16.3.12.1 Company Overview
      • 16.3.12.2 Product Portfolio
      • 16.3.12.3 Financials
      • 16.3.12.4 SWOT Analysis
    • 16.3.13 WorkForce Software LLC
      • 16.3.13.1 Company Overview
      • 16.3.13.2 Product Portfolio

List of Figures

  • Figure 1: Global: Workforce Management Market: Major Drivers and Challenges
  • Figure 2: Global: Workforce Management Market: Sales Value (in Billion US$), 2018-2023
  • Figure 3: Global: Workforce Management Market: Breakup by Solution (in %), 2023
  • Figure 4: Global: Workforce Management Market: Breakup by Service (in %), 2023
  • Figure 5: Global: Workforce Management Market: Breakup by Deployment Type (in %), 2023
  • Figure 6: Global: Workforce Management Market: Breakup by Organization Size (in %), 2023
  • Figure 7: Global: Workforce Management Market: Breakup by Vertical (in %), 2023
  • Figure 8: Global: Workforce Management Market: Breakup by Region (in %), 2023
  • Figure 9: Global: Workforce Management Market Forecast: Sales Value (in Billion US$), 2024-2032
  • Figure 10: Global: Workforce Management (Absence Management) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 11: Global: Workforce Management (Absence Management) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 12: Global: Workforce Management (Performance Management) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 13: Global: Workforce Management (Performance Management) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 14: Global: Workforce Management (Workforce Scheduling) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 15: Global: Workforce Management (Workforce Scheduling) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 16: Global: Workforce Management (Time and Attendance Management) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 17: Global: Workforce Management (Time and Attendance Management) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 18: Global: Workforce Management (Workforce Analytics) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 19: Global: Workforce Management (Workforce Analytics) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 20: Global: Workforce Management (Others) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 21: Global: Workforce Management (Others) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 22: Global: Workforce Management (Implementation Services) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 23: Global: Workforce Management (Implementation Services) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 24: Global: Workforce Management (Support and Maintenance Services) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 25: Global: Workforce Management (Support and Maintenance Services) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 26: Global: Workforce Management (Training and Education Services) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 27: Global: Workforce Management (Training and Education Services) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 28: Global: Workforce Management (Cloud-based) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 29: Global: Workforce Management (Cloud-based) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 30: Global: Workforce Management (On-premises) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 31: Global: Workforce Management (On-premises) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 32: Global: Workforce Management (Small and Medium-sized Enterprises) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 33: Global: Workforce Management (Small and Medium-sized Enterprises) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 34: Global: Workforce Management (Large Enterprises) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 35: Global: Workforce Management (Large Enterprises) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 36: Global: Workforce Management (Government and Defense) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 37: Global: Workforce Management (Government and Defense) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 38: Global: Workforce Management (Banking, Financial Services, and Insurance) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 39: Global: Workforce Management (Banking, Financial Services, and Insurance) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 40: Global: Workforce Management (Healthcare) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 41: Global: Workforce Management (Healthcare) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 42: Global: Workforce Management (Transportation and Logistics) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 43: Global: Workforce Management (Transportation and Logistics) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 44: Global: Workforce Management (Telecom and IT) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 45: Global: Workforce Management (Telecom and IT) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 46: Global: Workforce Management (Consumer Goods and Retail) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 47: Global: Workforce Management (Consumer Goods and Retail) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 48: Global: Workforce Management (Manufacturing) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 49: Global: Workforce Management (Manufacturing) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 50: Global: Workforce Management (Energy and Utilities) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 51: Global: Workforce Management (Energy and Utilities) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 52: Global: Workforce Management (Others) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 53: Global: Workforce Management (Others) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 54: North America: Workforce Management Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 55: North America: Workforce Management Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 56: United States: Workforce Management Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 57: United States: Workforce Management Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 58: Canada: Workforce Management Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 59: Canada: Workforce Management Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 60: Asia Pacific: Workforce Management Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 61: Asia Pacific: Workforce Management Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 62: China: Workforce Management Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 63: China: Workforce Management Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 64: Japan: Workforce Management Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 65: Japan: Workforce Management Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 66: India: Workforce Management Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 67: India: Workforce Management Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 68: South Korea: Workforce Management Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 69: South Korea: Workforce Management Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 70: Australia: Workforce Management Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 71: Australia: Workforce Management Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 72: Indonesia: Workforce Management Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 73: Indonesia: Workforce Management Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 74: Others: Workforce Management Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 75: Others: Workforce Management Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 76: Europe: Workforce Management Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 77: Europe: Workforce Management Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 78: Germany: Workforce Management Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 79: Germany: Workforce Management Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 80: France: Workforce Management Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 81: France: Workforce Management Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 82: United Kingdom: Workforce Management Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 83: United Kingdom: Workforce Management Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 84: Italy: Workforce Management Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 85: Italy: Workforce Management Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 86: Spain: Workforce Management Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 87: Spain: Workforce Management Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 88: Russia: Workforce Management Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 89: Russia: Workforce Management Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 90: Others: Workforce Management Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 91: Others: Workforce Management Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 92: Latin America: Workforce Management Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 93: Latin America: Workforce Management Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 94: Brazil: Workforce Management Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 95: Brazil: Workforce Management Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 96: Mexico: Workforce Management Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 97: Mexico: Workforce Management Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 98: Others: Workforce Management Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 99: Others: Workforce Management Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 100: Middle East and Africa: Workforce Management Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 101: Middle East and Africa: Workforce Management Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 102: Global: Workforce Management Industry: SWOT Analysis
  • Figure 103: Global: Workforce Management Industry: Value Chain Analysis
  • Figure 104: Global: Workforce Management Industry: Porter's Five Forces Analysis

List of Tables

  • Table 1: Global: Workforce Management Market: Key Industry Highlights, 2023 and 2032
  • Table 2: Global: Workforce Management Market Forecast: Breakup by Solution (in Million US$), 2024-2032
  • Table 3: Global: Workforce Management Market Forecast: Breakup by Service (in Million US$), 2024-2032
  • Table 4: Global: Workforce Management Market Forecast: Breakup by Deployment Type (in Million US$), 2024-2032
  • Table 5: Global: Workforce Management Market Forecast: Breakup by Organization Size (in Million US$), 2024-2032
  • Table 6: Global: Workforce Management Market Forecast: Breakup by Vertical (in Million US$), 2024-2032
  • Table 7: Global: Workforce Management Market Forecast: Breakup by Region (in Million US$), 2024-2032
  • Table 8: Global: Workforce Management Market: Competitive Structure
  • Table 9: Global: Workforce Management Market: Key Players