市場調查報告書
商品編碼
1258811
到 2028 年的內容服務平台市場預測 - 按組件(服務、解決方案)、按組織規模(大型企業、中小企業)、按部署(本地、雲)、按最終用戶、按地區進行的全球分析Content Services Platform Market Forecasts to 2028 - Global Analysis By Component (Services and Solutions), Organization Size (Large Enterprises and Small & Medium Enterprises), Deployment (On-premise and Cloud), End User and By Geography |
根據Stratistics MRC,全球內容服務平台市場規模預計在2022年達到489億美元,2028年達到1306億美元,預測期內復合年增長率為17.8%。抵達
內容服務平台是一款軟件,可讓用戶創建、協作、共享和存儲文本、視頻和音頻內容。 內容服務平台是服務和微服務的集合,可以表示為單個應用程序或集成的產品套件。 通過共享公共存儲庫和 API,內容服務平台利用不同類型的內容來為整個企業的許多客戶和許多用例提供服務。 它還管理和維護數字化信息的元數據,並可以在平台之間同步和傳輸文件。 創建內容服務平台是為了滿足大型組織對內容不斷增長的需求。 它旨在讓企業內的個人、團隊和工作組能夠高效地訪問內容數據。
根據 Cisco Systems 的數據,到 2022 年,全球消費者 IP 流量數據量預計將達到每月 333 艾字節,複合年增長率為 27%。
人們越來越認識到社交、移動、分析和雲 (SMAC) 解決方案有助於提高客戶滿意度、簡化企業運營並獲得更深入的業務洞察力,這推動了市場增長率。 此外,內容服務平台的可移植性、安全性、穩定性和可擴展性等品質在全球口口相傳。 此外,由於可移植性、安全性、穩定性和可擴展性等優勢,雲計算的影響促使軟件提供商通過雲提供他們的解決方案和平台即服務(PaaS)。 因此,SMAC 技術為任何企業提供了理想的平台。
將內容服務平台與現有系統集成可能既耗時又乏味。 在理論上和原則上,技術集成和部署看起來簡單且適應性強,但在實踐中要復雜得多。 為了引入這樣的技術,需要對企業的IT系統進行全面的改造,如數據遷移、冗餘IT系統的整合等。
數字化趨勢為市場擴張提供了多種機會。 數據處理的增加、智能手機和其他消費設備的普及以及運營的全面數字化都將使市場受益。 此外,利基玩家可能會尋求與更大的提供商一起擴大他們的套件。 一些製造商依靠利基公司來開發伴隨傳統內容管理技術的應用程序。 因此,小型和大型供應商都有擴展其能力的潛力。
為了使市場順利地增加其市場價值,有必要消除障礙,特別是在缺乏專業知識、技術訣竅和意識的欠發達國家。 處理併購後的數據管理問題可能很困難。 處理不當會嚴重損害您的聲譽。 缺乏具備必要技能的人才以及新興市場採用速度緩慢也會阻礙市場發展。
由於基於內容的平台盛行,COVID-19 疫情對市場產生了有利影響。 疫情期間的許多封鎖和行動限制刺激了發達國家和發展中國家對互聯網內容服務的採用。 德國、法國、美國、中國和印度等國家已經要求非必要的辦公室工作人員以電子方式工作,這種趨勢被稱為遠程辦公。 疫情期間,醫療、教育、旅遊等各行各業紛紛擁抱內容服務平台。
估計大型企業部門將有良好的增長。 大型企業依靠內容服務平台來幫助自動化和簡化許多業務流程。 通過數字化文檔並將它們存儲在一個單一的存儲庫中,公司可以避免使用低效且容易出錯的紙質程序。 內容服務平台通常提供工作流自動化選項,例如發送文檔以供審查和批准,以幫助加快流程並減少出錯的可能性。 此外,內容服務平台可以促進團隊合作和溝通。
在預測期內,IT 和電信行業預計將以最快的複合年增長率增長。 IT 和電信行業不斷增長的數據量正在推動該領域對內容服務平台的需求。 微軟、IBM等領先的內容服務提供商和解決方案提供商致力於簡化運營和業務支持系統(BbSS),提昇運營商能力,構建和優化下一代網絡,轉變消費者體驗,我們提供行業解決方案。
由於 IT、BFSI 和政府機構越來越多地使用內容服務軟件來改善企業和客戶體驗,預計北美在預測期內將佔據最大的市場份額。. 北美的各個經濟部門都在採用新興技術並投資於項目開發以實現數字化轉型。 此外,受過培訓的員工數量的增加以及對在該地區建立和發展的中小企業以及大公司的日益關注也推動了市場收入的增長。
預計亞太地區在預測期內的複合年增長率最高。 內容服務平台在亞太地區被廣泛使用,許多人出於各種目的定期使用它們。 內容服務平台提供電影、電視節目、紀錄片等豐富多樣的內容,得到了尋求豐富內容的用戶的支持。 近年來,隨著互聯網和智能手機在印度的普及,對內容服務平台的需求增加。
內容服務平台市場的主要參與者包括:IBM Corporation、Laser fiche、Open Text Corporation、Microsoft、Laser fiche、Nuxeo、Adobe、Objective、Box Inc、Paper Alternative Solutions Inc , International Business Machine Corporation, DocuWare, Fabasoft AG, Hyland Software, Inc, Kyocera Corporation。
2022 年 6 月,Box Inc. 宣佈在 Salesforce AppExchange 上增強 Box for Salesforce 集成,使客戶能夠將 Box 用作 Salesforce 中基於簽名的流程和工作流的內容管理解決方案。 客戶可以使用 Box Sign 功能直接從 Salesforce 發送 Box 文件以供簽名。 此版本還包括新功能和開發人員工具,使協作者可以更輕鬆地從任何地方創建和執行協議。
2022 年 6 月,內容服務公司 Hyland 將發布其最新的產品升級和增強型解決方案,以支持客戶的數字化轉型之旅。 擴展產品功能以涵蓋 Hyland 提供的各種內容服務,使公司能夠專注於員工和客戶體驗,同時受益於增強的平台可擴展性、管理和用戶界面功能。
2022 年 8 月,OpenText 宣布向 Salesforce AppExchange 添加三個新解決方案。 這使 AppExchange 的產品數量增加到六種,使各種規模的客戶都能從 OpenText 內容服務平台的治理、生產力和效率中受益。 OpenText Core Content 使用 SaaS 平台,該平台可與 Salesforce 等程序配合使用,以促進幫助公司管理信息的現代工作。
2021 年 4 月,OpenText Co., Ltd. 宣布其最新的內容服務平台為“OpenText Core Content 和 OpenText Core Case Management”。 這些平台在易於部署的多租戶雲應用程序中提供強大的記錄管理、案例管理、API 和集成。
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According to Stratistics MRC, the Global Content Services Platform Market is accounted for $48.9 billion in 2022 and is expected to reach $130.6 billion by 2028 growing at a CAGR of 17.8% during the forecast period. Content services platforms are pieces of software that allow users to produce, collaborate on, share, and save text, video, and audio content. It is a collection of services and micro services that can be represented as distinct applications or as an integrated product suite. Content services platforms share common repositories and APIs in order to exploit varied content kinds and serve many customers and numerous use cases throughout an enterprise. It can manage and retain the metadata of digitised information, as well as sync and transfer files between platforms. Content services platforms were created to meet the increased demand for content by large organisations. They are designed to allow individuals, teams, and workgroups across the enterprise to effectively access content data.
According to Cisco Systems, in 2022, worldwide consumer IP traffic data volume was expected to reach 333 exabytes per month at a 27% compound annual growth rate.
Increasing awareness of the benefits of Social, Mobile, Analytics, and Cloud (SMAC) solutions for increasing customer satisfaction, streamlining corporate operations, and gaining deeper business insights drives market growth rate. Furthermore, qualities of content services platforms like portability, security, stability, and scalability will propagate favourable word of mouth throughout the world. Furthermore, the impact of cloud computing has led software providers to give their solution or Platform-as-a-Service (PaaS) via the cloud due to benefits such as portability, security, stability, and scalability. As a result, SMAC technologies provide the ideal platform for every enterprise.
The integration of content services platforms with existing systems can be a lengthy and time-consuming procedure. On paper and in principle, technology integration and implementation appear simple and adaptable, but in practise they are far more complicated. To embrace or deploy such technologies, enterprises must undergo a comprehensive change in their IT systems, which may include data migration, consolidation of redundant IT systems, and much more.
The growing trend of digitalization provides several opportunities for market expansion. The growing quantity of data processing activities, increased penetration of smart phones and other consumer devices, and complete digitization of operations will all benefit the market. In addition, niche players may try to broaden their suites with larger providers. Some manufacturers rely on niche companies to develop accompanying applications for their traditional content management technologies. As a result, both small and large providers have the potential to expand their capabilities.
For the market to experience a smooth increase in market value, obstacles will need to be removed, especially in underdeveloped nations where there is a lack of expert knowledge, technological expertise, and awareness. It can be difficult to handle data management issues after mergers and acquisitions. If handled improperly, it could severely harm one's reputation. The market growth rate will also be hampered by a shortage of personnel with the necessary skills and a slow rate of adoption in developing nations.
The COVID-19 epidemic has had a beneficial impact on the market due to the widespread adoption of content-based platforms. Many lockdowns and mobility restrictions imposed during the epidemic facilitated the adoption of internet content services in both developed and developing nations. Countries such as Germany, France, the United States, China, and India are already requiring non-essential company workers to work electronically, a trend known as work from home. Throughout the pandemic, a variety of businesses, including healthcare, education, travel and tourism, and others, have accepted content services platforms.
The large enterprises segment is estimated to have a lucrative growth. Large Enterprises use content services platforms to help automate and simplify a number of business procedures. Companies may avoid using paper-based procedures, which can be inefficient and prone to errors, by digitising documents and storing them in a single repository. Content services platforms usually provide workflow automation options, such as sending documents for review and approval, which can help to speed up procedures and reduce the likelihood of errors. Furthermore, content services platforms can boost teamwork and communication.
The IT & telecommunications segment is anticipated to witness the fastest CAGR growth during the forecast period. Rising data volumes in IT and telecoms industries are boosting demand for content services platforms in the sector. Major content service and solution providers, like as Microsoft and IBM, are delivering telecom industry solutions to streamline operations and Business Support System (BbSS), empower the telecom workforce, build and optimise next-generation networks, and revolutionise consumer experiences.
North America is projected to hold the largest market share during the forecast period because of the increased use of content services software in the IT, BFSI, and government sectors to improve corporate and customer experience. Various North American economic sectors are investing in the development of projects to adopt emerging technology and undergo digital transformation. Furthermore, rising availability of trained employees and a focus on SMEs and major firms establishing and developing in this region are driving market revenue growth.
Asia Pacific is projected to have the highest CAGR over the forecast period. Content services platforms are widely used throughout Asia Pacific, with many people using them on a regular basis for a variety of purposes. Content service platforms provide a diverse range of content, such as movies, TV shows, documentaries, and others, which has made them popular among users seeking a diverse selection of content. Demand for content service platforms in India has increased in recent years as Internet and smart phone usage has increased.
Some of the key players profiled in the Content Services Platform Market include: IBM Corporation, Laser fiche, Open Text Corporation, Microsoft, Laser fiche, Nuxeo, Adobe, Objective, Box Inc., Paper Alternative Solutions Inc., International Business Machine Corporation, DocuWare, Fabasoft AG, Hyland Software, Inc. and Kyocera Corporation
In June 2022, Box Inc. announced the enhancement of the Box for Salesforce integration on the Salesforce AppExchange, enabling customers to use Box as the content management solution for signature-based processes and workflows in Salesforce. Customers can send Box files for signature directly from Salesforce by utilizing the capability of Box Sign. New features and developer tools that make it simple for joint customers to establish and execute agreements from any location are also a part of this edition.
In June 2022, Hyland, content services company, released its most recent product upgrades and enhanced solutions to support its clients' journey through digital transformation. The expanded product functionality, which covers various content services provided by Hyland, allows businesses to develop initiatives focusing on the employee and customer experience while gaining from enhanced platform scalability, administration, and user interface features.
In August 2022, OpenText announced the addition of three new solutions to the Salesforce AppExchange. This brought the total number of AppExchange offerings to six and enabled customers of any size to benefit from the governance, productivity, and efficiency of the OpenText content services platform. OpenText Core Content uses a SaaS platform that interfaces with programs like Salesforce to facilitate modern work to assist enterprises in managing information.
In April 2021, OpenText Corporation launched latest content service platform as "OpenText Core Content and OpenText Core Case Management". These platform offers strong record management, case management, API's and integration which is simple to deploy and multi-tenant cloud application.
All the customers of this report will be entitled to receive one of the following free customization options: