2025 年服務提供自動化全球市場報告

預計未來幾年服務提供自動化市場規模將呈指數級成長。到 2029 年，這一數字將成長至 323.1 億美元，年複合成長率（CAGR）為 28.5%。預測期內的成長可歸因於對端到端流程自動化的關注、雲端基礎的服務交付模式的成長、智慧虛擬代理的日益普及以及對客戶體驗和個人化的關注。預測期內的關鍵趨勢包括綜合自動化解決方案的超自動化、預測性服務交付的機器學習整合、聊天機器人和虛擬助理的採用、向自助服務和自主操作的轉變，以及服務交付中人與自動化系統之間的協作。

預計自動化解決方案使用量的增加將在未來幾年推動服務提供自動化市場的成長。自動化有助於改變數位化組織的服務交付和業務，從而降低成本、提高準確性並擴充性生產力。自動化解決方案在各個終端用戶產業（包括技術和金融）的業務流程自動化功能優勢不斷增強，預計將刺激服務提供自動化市場的擴張。據美國優質自訂應用開發公司 Imaginovation 稱，到 2022 年，全球 67% 的企業將採用業務流程自動化解決方案來提高跨不同系統的端到端可視性。此外，24%的公司已開始實施低程式碼流程自動化系統，29%的公司計劃很快採用此類軟體。因此，自動化解決方案的不斷增加的使用正在推動服務提供自動化市場的成長。

服務提供自動化市場的成長是由數位化勞動力的日益普及所推動的。數位化勞動力是軟體機器人和人類的組合，他們透過系統化流程共同執行重複性任務，從而釋放人類勞動力以專注於更高價值的計劃。技術支援的勞動力可以適應新任務和新程序，在保持運作的同時提高準確性和生產力。這種方法可以提高客戶滿意度、提高員工生產力並擴大業務營運。根據世界經濟論壇《2023年未來就業報告》，86%的公司計劃在未來五年內將數位平台和應用程式整合到業務中。因此，數位化勞動力的日益普及可能會對服務提供自動化市場的成長做出重大貢獻。

目錄

第1章執行摘要

第2章 市場特徵

第3章 市場趨勢與策略

第 4 章市場：宏觀經濟情景，包括利率、通膨、地緣政治、新冠疫情以及復甦對市場的影響

第5章 全球成長分析與策略分析框架

• 全球服務提供自動化 PESTEL 分析（政治、社會、技術、環境、法律因素、促進因素、限制因素）
• 最終用途產業分析
• 全球服務提供自動化市場：成長率分析
• 全球服務提供自動化市場表現：規模與成長，2019 年至 2024 年
• 全球服務提供自動化市場預測：規模與成長，2024-2029 年，2034 年預測
• 全球服務提供自動化總目標市場 (TAM)

第6章 市場細分

• 全球服務提供自動化市場類型、績效及預測，2019-2024 年、2024-2029 年、2034 年
• IT流程自動化
• 業務流程自動化
• 全球服務提供自動化市場：按組件、效能和預測，2019-2024 年、2024-2029 年、2034 年
• 軟體
• 服務
• 全球服務提供自動化市場（按使用者類型、績效和預測），2019-2024 年、2024-2029 年、2034 年
• 大型企業
• 中小型企業
• 全球服務提供自動化市場：依產業、績效與預測，2019-2024 年、2024-2029 年、2034 年
• BFSI
• 衛生保健
• 旅行
• 飯店與休閒
• 資訊科技和通訊
• 製造業
• 運輸和物流
• 零售
• 其他行業
• 全球服務提供自動化市場：IT 流程自動化細分市場、類型、績效與預測，2019-2024 年、2024-2029 年、2034 年
• 網路自動化
• 伺服器自動化
• 雲端自動化
• IT服務管理（ITSM）自動化
• 自動化應用程式部署
• 全球服務提供自動化市場：業務流程自動化細分市場，按類型、實際和預測，2019-2024 年、2024-2029 年、2034 年
• 工作流程自動化
• 文件自動化
• 客戶關係管理 (CRM) 自動化
• 人力資源（HR）自動化
• 財務流程自動化

第7章 區域和國家分析

• 全球服務提供自動化市場：按地區、績效和預測，2019-2024 年、2024-2029 年、2034 年
• 全球服務提供自動化市場：依國家、績效與預測，2019-2024 年、2024-2029 年、2034 年

第8章 亞太市場

第9章：中國市場

第10章 印度市場

第11章 日本市場

第12章 澳洲市場

第13章 印尼市場

第14章 韓國市場

第15章 西歐市場

第16章英國市場

第 17 章 德國市場

第 18 章 法國市場

第 19 章：義大利市場

第 20 章：西班牙市場

第21章 東歐市場

第22章 俄羅斯市場

第23章 北美市場

第24章美國市場

第 25 章：加拿大市場

第26章 南美洲市場

第 27 章：巴西市場

第28章 中東市場

第 29 章：非洲市場

第 30 章競爭格局與公司概況

• 服務提供自動化市場：競爭格局
• 服務提供自動化市場：公司簡介
  • International Business Machines Corporation Overview, Products and Services, Strategy and Financial Analysis
  • Xerox Corporation Overview, Products and Services, Strategy and Financial Analysis
  • Blue Prism Group PLC Overview, Products and Services, Strategy and Financial Analysis
  • Automation Anywhere Inc. Overview, Products and Services, Strategy and Financial Analysis
  • CA Technologies Overview, Products and Services, Strategy and Financial Analysis

第31章 其他大型創新企業

• Celaton Ltd
• Exilant Technologies Pvt. Ltd
• IPsoft Inc
• Sutherland Global Services Inc
• Arago Technology Ltd
• Accenture Inc.
• UiPath SRL
• Softomotive Solutions Ltd.
• Thoughtonomy Ltd.
• Kofax Inc.
• Neptune Intelligence Computer Engineering
• Pegasystems Inc.
• Redwood Software Inc.
• WorkFusion Inc.
• EdgeVerve Systems Limited

第 32 章 全球市場競爭基準化分析與儀表板

第33章 重大併購

第 34 章 近期市場趨勢

第 35 章 高市場潛力國家、細分市場與策略

• 2029 年服務提供自動化市場：提供新機會的國家
• 2029 年服務提供自動化市場：提供新機會的細分市場
• 2029 年服務提供自動化市場：成長策略
  • 基於市場趨勢的策略
  • 競爭對手的策略

第 36 章 附錄

Service delivery automation encompasses a wide range of technologically assisted human tasks integrated into business or IT processes. It is employed to achieve multi-dimensional visibility into businesses and streamline service processes.

The main types of service delivery automation are IT process automation and business process automation. IT Process Automation is utilized to replace repetitive manual tasks, processes, and workflows with automated solutions. It involves automating IT services, support, and administration into workflows to eliminate the time and cost associated with manual management. The components of service delivery automation include software and services, catering to various user types such as large enterprises and small to medium enterprises. The application of service delivery automation spans across multiple industry verticals, including BFSI, healthcare, travel, hospitality and leisure, IT and telecom, manufacturing, transport and logistics, retail, and others.

The service delivery automation market research report is one of a series of new reports from The Business Research Company that provides service delivery automation market statistics, including service delivery automation industry global market size, regional shares, competitors with a service delivery automation market share, detailed service delivery automation market segments, market trends and opportunities, and any further data you may need to thrive in the service delivery automation industry. This anomaly detection market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenarios of the industry.

The service delivery automation market size has grown exponentially in recent years. It will grow from $9.27 billion in 2024 to $11.84 billion in 2025 at a compound annual growth rate (CAGR) of 27.7%. The growth in the historic period can be attributed to cost reduction and operational efficiency, growing complexity of it environments, need for faster service delivery, expansion of business process outsourcing (BPO), adoption of robotic process automation (RPA).

The service delivery automation market size is expected to see exponential growth in the next few years. It will grow to $32.31 billion in 2029 at a compound annual growth rate (CAGR) of 28.5%. The growth in the forecast period can be attributed to emphasis on end-to-end process automation, growth in cloud-based service delivery models, increased adoption of intelligent virtual agents, focus on customer experience and personalization. Major trends in the forecast period include hyper automation for comprehensive automation solutions, integration of machine learning for predictive service delivery, adoption of chatbots and virtual assistants, shift towards self-service and autonomous operations, collaboration between humans and automated systems in service delivery.

The anticipated increase in the utilization of automation solutions is poised to drive the growth of the service delivery automation market in the coming years. Automation empowers digitally enabled organizations to transform their service delivery and operations, leading to enhanced cost savings, accuracy, and scalability of productivity. The growing functional advantages of automation solutions for business process automation across diverse end-user industries, including technology and finance, are expected to fuel the expansion of the service delivery automation market. According to Imaginovation, a premium custom application development company in the United States, 67% of global companies adopted business process automation solutions in 2022, improving end-to-end visibility across different systems. Additionally, 24% of companies have initiated the implementation of low-code process automation systems, and 29% plan to adopt such software shortly. Consequently, the escalating use of automation solutions is a key driver for the growth of the service delivery automation market.

The increasing adoption of a digital workforce is anticipated to be a driving force behind the growth of the service delivery automation market. The digital workforce involves the collaboration of software robots with human workers to perform repetitive tasks using systematic processes, freeing up human workers for more valuable projects. A technology-powered workforce can adapt to new tasks and procedures, boosting accuracy and productivity while operating continuously. This approach enhances customer satisfaction, increases employee productivity, and expands business operations. According to The Future of Jobs Report 2023 by the World Economic Forum, 86% of firms plan to integrate digital platforms and applications into their operations within the next five years. Hence, the growing adoption of a digital workforce is poised to be a significant contributor to the growth of the service delivery automation market.

A notable trend in the service delivery automation market is the emphasis on product innovations. Major companies within the market are concentrating on the development of new and innovative solutions to fortify their market positions. For example, in April 2022, UiPath, a US-based software company, introduced a new Automation as a Service available on the Finastra cloud, a UK-based software company. This service, accessible to thousands of banks, credit unions, and financial institutions, enables rapid digitization, expansion of core services, and focused resource allocation toward customer-oriented services. By integrating the power of automation with the security and compliance of Finastra's cloud-based infrastructure, UiPath aims to offer an efficient solution for the banking industry.

Incorporating chatbots and virtual assistants to enhance capacity and service quality is a key focus for major companies operating in the service delivery automation market. Chatbots handle customer service interactions, while virtual assistants play a supportive role when strategically implemented in daily operations. For instance, in February 2023, Kore. ai, a US-based software company, announced the integration of its Experience Optimization (XO) Platform for conversational AI with the automation capabilities of Intelligent Virtual Assistant for Sunshine Conversations, a messaging platform from Zendesk Inc., a US-based software as a service company. This integration accelerates customer service processes by leveraging virtual assistants that automate up to 90% of front-line inquiries.

In March 2024, Zendesk, a US-based technology company, acquired Ultimate for an undisclosed amount. The purpose of Zendesk's acquisition is to bolster its AI capabilities, offering a more comprehensive customer experience (CX) solution that merges advanced AI agents with human support, allowing businesses to provide faster and more efficient customer service. Ultimate is a Germany-based service automation provider that focuses on customer support automation.

Major companies operating in the service delivery automation market include International Business Machines Corporation, Xerox Corporation, Blue Prism Group PLC, Automation Anywhere Inc., CA Technologies, Celaton Ltd, Exilant Technologies Pvt. Ltd, IPsoft Inc, Sutherland Global Services Inc, Arago Technology Ltd, Accenture Inc., UiPath SRL, Softomotive Solutions Ltd., Thoughtonomy Ltd., Kofax Inc., Neptune Intelligence Computer Engineering, Pegasystems Inc., Redwood Software Inc., WorkFusion Inc., EdgeVerve Systems Limited, HCL Technologies Limited, Kryon Systems Ltd., AutomationEdge, HelpSystems LLC, KPMG International Cooperative, Wipro Limited, Infosys Limited, Tata Consultancy Services Limited, Cognizant Technology Solutions Corporation, Capgemini SE

North America was the largest region in the service delivery automation market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the service delivery automation market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa

The countries covered in the service delivery automation market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Italy, Canada, Spain.

The service delivery automation market includes revenues earned by entities by macro or scripted automation, robotic automation, artificial intelligence, and business process management. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

Service Delivery Automation Global Market Report 2025 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.

This report focuses on service delivery automation market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.

Reasons to Purchase

• Gain a truly global perspective with the most comprehensive report available on this market covering 15 geographies.
• Assess the impact of key macro factors such as conflict, pandemic and recovery, inflation and interest rate environment and the 2nd Trump presidency.
• Create regional and country strategies on the basis of local data and analysis.
• Identify growth segments for investment.
• Outperform competitors using forecast data and the drivers and trends shaping the market.
• Understand customers based on the latest market shares.
• Benchmark performance against key competitors.
• Suitable for supporting your internal and external presentations with reliable high quality data and analysis
• Report will be updated with the latest data and delivered to you within 2-3 working days of order along with an Excel data sheet for easy data extraction and analysis.
• All data from the report will also be delivered in an excel dashboard format.

Where is the largest and fastest growing market for service delivery automation ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward? The service delivery automation market global report from the Business Research Company answers all these questions and many more.

The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.

• The market characteristics section of the report defines and explains the market.
• The market size section gives the market size ($b) covering both the historic growth of the market, and forecasting its development.
• The forecasts are made after considering the major factors currently impacting the market. These include:

The forecasts are made after considering the major factors currently impacting the market. These include the Russia-Ukraine war, rising inflation, higher interest rates, and the legacy of the COVID-19 pandemic.

• Market segmentations break down the market into sub markets.
• The regional and country breakdowns section gives an analysis of the market in each geography and the size of the market by geography and compares their historic and forecast growth. It covers the growth trajectory of COVID-19 for all regions, key developed countries and major emerging markets.
• The competitive landscape chapter gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in recent years are identified.
• The trends and strategies section analyses the shape of the market as it emerges from the crisis and suggests how companies can grow as the market recovers.

Scope

• Markets Covered:1) By Type: IT Process Automation; Business Process Automation
• 2) By Component: Software; Services
• 3) By User Type: Large Enterprises; Small And Medium Enterprises
• 4) By Industry Vertical: BFSI; Healthcare; Travel; Hospitality And Leisure; It And Telecom; Manufacturing; Transport And Logistics; Retail; Others Vertical Industry
• Subsegments:
• 1) By IT Process Automation: Network Automation; Server Automation; Cloud Automation; IT Service Management (ITSM) Automation; Application Deployment Automation
• 2) By Business Process Automation: Workflow Automation; Document Automation; Customer Relationship Management (CRM) Automation; Human Resources (HR) Automation; Financial Process Automation
• Companies Mentioned: International Business Machines Corporation; Xerox Corporation; Blue Prism Group PLC; Automation Anywhere Inc.; CA Technologies
• Countries: Australia; Brazil; China; France; Germany; India; Indonesia; Japan; Russia; South Korea; UK; USA; Canada; Italy; Spain
• Regions: Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa
• Time series: Five years historic and ten years forecast.
• Data: Ratios of market size and growth to related markets, GDP proportions, expenditure per capita,
• Data segmentations: country and regional historic and forecast data, market share of competitors, market segments.
• Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.
• Delivery format: PDF, Word and Excel Data Dashboard.

Table of Contents

1. Executive Summary

2. Service Delivery Automation Market Characteristics

3. Service Delivery Automation Market Trends And Strategies

4. Service Delivery Automation Market - Macro Economic Scenario Including The Impact Of Interest Rates, Inflation, Geopolitics And Covid And Recovery On The Market

5. Global Service Delivery Automation Growth Analysis And Strategic Analysis Framework

• 5.1. Global Service Delivery Automation PESTEL Analysis (Political, Social, Technological, Environmental and Legal Factors, Drivers and Restraints)
• 5.2. Analysis Of End Use Industries
• 5.3. Global Service Delivery Automation Market Growth Rate Analysis
• 5.4. Global Service Delivery Automation Historic Market Size and Growth, 2019 - 2024, Value ($ Billion)
• 5.5. Global Service Delivery Automation Forecast Market Size and Growth, 2024 - 2029, 2034F, Value ($ Billion)
• 5.6. Global Service Delivery Automation Total Addressable Market (TAM)

6. Service Delivery Automation Market Segmentation

• 6.1. Global Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• IT Process Automation
• Business Process Automation
• 6.2. Global Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• Software
• Services
• 6.3. Global Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• Large Enterprises
• Small And Medium Enterprises
• 6.4. Global Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• BFSI
• Healthcare
• Travel
• Hospitality And Leisure
• It And Telecom
• Manufacturing
• Transport And Logistics
• Retail
• Others Vertical Industry
• 6.5. Global Service Delivery Automation Market, Sub-Segmentation Of IT Process Automation, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• Network Automation
• Server Automation
• Cloud Automation
• IT Service Management (ITSM) Automation
• Application Deployment Automation
• 6.6. Global Service Delivery Automation Market, Sub-Segmentation Of Business Process Automation, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• Workflow Automation
• Document Automation
• Customer Relationship Management (CRM) Automation
• Human Resources (HR) Automation
• Financial Process Automation

7. Service Delivery Automation Market Regional And Country Analysis

• 7.1. Global Service Delivery Automation Market, Split By Region, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 7.2. Global Service Delivery Automation Market, Split By Country, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

8. Asia-Pacific Service Delivery Automation Market

• 8.1. Asia-Pacific Service Delivery Automation Market Overview
• Region Information, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies
• 8.2. Asia-Pacific Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 8.3. Asia-Pacific Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 8.4. Asia-Pacific Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

9. China Service Delivery Automation Market

• 9.1. China Service Delivery Automation Market Overview
• 9.2. China Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion
• 9.3. China Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion
• 9.4. China Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion

10. India Service Delivery Automation Market

• 10.1. India Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 10.2. India Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 10.3. India Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

11. Japan Service Delivery Automation Market

• 11.1. Japan Service Delivery Automation Market Overview
• 11.2. Japan Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 11.3. Japan Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 11.4. Japan Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

12. Australia Service Delivery Automation Market

• 12.1. Australia Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 12.2. Australia Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 12.3. Australia Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

13. Indonesia Service Delivery Automation Market

• 13.1. Indonesia Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 13.2. Indonesia Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 13.3. Indonesia Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

14. South Korea Service Delivery Automation Market

• 14.1. South Korea Service Delivery Automation Market Overview
• 14.2. South Korea Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 14.3. South Korea Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 14.4. South Korea Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

15. Western Europe Service Delivery Automation Market

• 15.1. Western Europe Service Delivery Automation Market Overview
• 15.2. Western Europe Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 15.3. Western Europe Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 15.4. Western Europe Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

16. UK Service Delivery Automation Market

• 16.1. UK Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 16.2. UK Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 16.3. UK Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

17. Germany Service Delivery Automation Market

• 17.1. Germany Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 17.2. Germany Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 17.3. Germany Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

18. France Service Delivery Automation Market

• 18.1. France Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 18.2. France Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 18.3. France Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

19. Italy Service Delivery Automation Market

• 19.1. Italy Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 19.2. Italy Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 19.3. Italy Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

20. Spain Service Delivery Automation Market

• 20.1. Spain Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 20.2. Spain Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 20.3. Spain Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

21. Eastern Europe Service Delivery Automation Market

• 21.1. Eastern Europe Service Delivery Automation Market Overview
• 21.2. Eastern Europe Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 21.3. Eastern Europe Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 21.4. Eastern Europe Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

22. Russia Service Delivery Automation Market

• 22.1. Russia Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 22.2. Russia Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 22.3. Russia Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

23. North America Service Delivery Automation Market

• 23.1. North America Service Delivery Automation Market Overview
• 23.2. North America Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 23.3. North America Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 23.4. North America Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

24. USA Service Delivery Automation Market

• 24.1. USA Service Delivery Automation Market Overview
• 24.2. USA Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 24.3. USA Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 24.4. USA Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

25. Canada Service Delivery Automation Market

• 25.1. Canada Service Delivery Automation Market Overview
• 25.2. Canada Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 25.3. Canada Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 25.4. Canada Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

26. South America Service Delivery Automation Market

• 26.1. South America Service Delivery Automation Market Overview
• 26.2. South America Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 26.3. South America Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 26.4. South America Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

27. Brazil Service Delivery Automation Market

• 27.1. Brazil Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 27.2. Brazil Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 27.3. Brazil Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

28. Middle East Service Delivery Automation Market

• 28.1. Middle East Service Delivery Automation Market Overview
• 28.2. Middle East Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 28.3. Middle East Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 28.4. Middle East Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

29. Africa Service Delivery Automation Market

• 29.1. Africa Service Delivery Automation Market Overview
• 29.2. Africa Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 29.3. Africa Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 29.4. Africa Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

30. Service Delivery Automation Market Competitive Landscape And Company Profiles

• 30.1. Service Delivery Automation Market Competitive Landscape
• 30.2. Service Delivery Automation Market Company Profiles
  • 30.2.1. International Business Machines Corporation Overview, Products and Services, Strategy and Financial Analysis
  • 30.2.2. Xerox Corporation Overview, Products and Services, Strategy and Financial Analysis
  • 30.2.3. Blue Prism Group PLC Overview, Products and Services, Strategy and Financial Analysis
  • 30.2.4. Automation Anywhere Inc. Overview, Products and Services, Strategy and Financial Analysis
  • 30.2.5. CA Technologies Overview, Products and Services, Strategy and Financial Analysis

31. Service Delivery Automation Market Other Major And Innovative Companies

• 31.1. Celaton Ltd
• 31.2. Exilant Technologies Pvt. Ltd
• 31.3. IPsoft Inc
• 31.4. Sutherland Global Services Inc
• 31.5. Arago Technology Ltd
• 31.6. Accenture Inc.
• 31.7. UiPath SRL
• 31.8. Softomotive Solutions Ltd.
• 31.9. Thoughtonomy Ltd.
• 31.10. Kofax Inc.
• 31.11. Neptune Intelligence Computer Engineering
• 31.12. Pegasystems Inc.
• 31.13. Redwood Software Inc.
• 31.14. WorkFusion Inc.
• 31.15. EdgeVerve Systems Limited

32. Global Service Delivery Automation Market Competitive Benchmarking And Dashboard

33. Key Mergers And Acquisitions In The Service Delivery Automation Market

34. Recent Developments In The Service Delivery Automation Market

35. Service Delivery Automation Market High Potential Countries, Segments and Strategies

• 35.1 Service Delivery Automation Market In 2029 - Countries Offering Most New Opportunities
• 35.2 Service Delivery Automation Market In 2029 - Segments Offering Most New Opportunities
• 35.3 Service Delivery Automation Market In 2029 - Growth Strategies
  • 35.3.1 Market Trend Based Strategies
  • 35.3.2 Competitor Strategies

36. Appendix

• 36.1. Abbreviations
• 36.2. Currencies
• 36.3. Historic And Forecast Inflation Rates
• 36.4. Research Inquiries
• 36.5. The Business Research Company
• 36.6. Copyright And Disclaimer