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人工智能

市場調查報告書

商品編碼

1461276

會話式人工智慧市場，依組件、依類型、依部署、依企業規模、依最終用途行業、依地理位置

Conversational AI Market, By Component, By Type, By Deployment, By Enterprise Size, By End-use Industry, By Geography

出版日期: 2024年03月01日 | 出版商:

Coherent Market Insights | 英文 172 Pages | 商品交期: 2-3個工作天內

價格

簡介目錄

對話式人工智慧市場預計 2024 年價值 106.5 億美元，預計到 2031 年將達到 443.8 億美元，2024 年至 2031 年年複合成長率(CAGR) 為 22.6%。

報告範圍		報告詳情
基準年：	2023年	2023/2024 年市場規模：	106.5 億美元
歷史數據：	2019年至2023年	預測期：	2024年至2031年
預測期間 2023/2024 至 2030/2031 年複合成長率：	22.60%	2030/2031 價值預測：	443.8 億美元

對話式人工智慧市場佔有率 (%)，依地區，2024 年

對話式人工智慧是人工智慧和自然語言處理技術的整合，以實現機器與人類之間的互動對話。透過理解人類語音並透過文字或語音做出適當回應，對話式人工智慧旨在使與科技的互動更加自然和直覺。隨著用戶需要更具吸引力的數位體驗，各行業的公司正在探索透過訊息平台、語音助理、聊天機器人和其他應用程式部署對話式介面的方法。機器翻譯、語意解析和對話管理等領域的先進功能正在擴大對話式人工智慧系統可以執行的任務範圍，並推動更廣泛的採用。

市場動態：

全球對話式人工智慧市場是由對增強客戶支援和體驗不斷成長的需求所推動的。由於消費者期望透過不同管道與品牌進行無縫互動，公司正在利用對話式人工智慧來提供語音助理、訊息機器人和虛擬代理等互動選項。此外，人工智慧語音助理在智慧家庭設備、智慧型手機和物聯網應用中的不斷部署也補充了市場的成長。然而，人工智慧處理複雜對話任務的能力有限，且資料隱私問題為廣泛採用帶來了重大課題。另一方面，市場為供應商提供了改進人工智慧技術以實現更人性化互動並融入語義、視覺和推理等高級功能的機會。對話式人工智慧與 AR/VR 等其他技術的整合也為新的用例和解決方案提供了途徑。

研究的主要特點：

該報告對全球對話式人工智慧市場進行了深入分析，並提供了以2023年為基準年的預測期（2024-2031年）的市場規模和年複合成長率（CAGR%）。
它闡明了不同區隔市場的潛在收入成長機會，並解釋了該市場有吸引力的投資主張矩陣。
這項研究還提供了有關市場促進因素、限制因素、機會、新產品發布或批准、市場趨勢、區域前景以及主要參與者採取的競爭策略的重要見解。
它根據以下參數描述了全球對話式人工智慧市場的主要參與者——公司亮點、產品組合、主要亮點、財務表現和策略。
該報告的見解將使行銷人員和公司管理當局能夠就未來的產品發布、類型升級、市場擴張和行銷策略做出明智的決策。
全球對話式人工智慧市場報告迎合了該行業的各個利益相關者，包括投資者、供應商、產品製造商、分銷商、新進業者和金融分析師。
利害關係人可以透過用於分析全球對話式人工智慧市場的各種策略矩陣輕鬆做出決策。

介紹
北美洲
美國
加拿大
歐洲
英國
德國
義大利
法國
西班牙
俄羅斯
歐洲其他地區
亞太地區
中國
印度
日本
澳洲
韓國
東協
亞太其他地區
中東和非洲
海灣合作理事會
以色列
南非
中東和非洲其他地區
拉丁美洲
巴西
墨西哥
阿根廷
拉丁美洲其他地區

第 10 章：公司簡介 - 全球對話式人工智慧市場

Google
- 公司簡介
- 產品/服務組合
- 財務績效
- 最新動態/更新
- 戰略概覽
Microsoft
Amazon Web Services, Inc.
IBM
Oracle
Nuance Communications, Inc.
FIS
SAP SE
Artificial Solutions
Kore.ai, Inc.
Avaamo
Conversica, Inc.
Jio Haptik Technologies Ltd.
Rasa Technologies Inc.
Solvvy
Pypestream Inc.
Kasisto
Cognigy
MindMeld
Creative Virtual

第 11 章：參考文獻與研究方法

參考
研究方法論

簡介目錄

Product Code: CMI6708

The conversational AI market is estimated to be valued at USD 10.65 Bn in 2024 and is expected to reach USD 44.38 Bn by 2031, growing at a compound annual growth rate (CAGR) of 22.6% from 2024 to 2031.

Report Coverage		Report Details
Base Year:	2023	Market Size in 2023/2024:	US$ 10.65 Bn
Historical Data for:	2019 to 2023	Forecast Period:	2024 to 2031
Forecast Period 2023/2024 to 2030/2031 CAGR:	22.60%	2030/2031 Value Projection:	US$ 44.38 Bn

Conversational AI Market Share (%), By Region, 2024

Conversational AI is the integration of artificial intelligence and natural language processing technologies to enable engaging dialogue between machines and humans. By understanding human speech and responding appropriately through text or speech, conversational AI aims to make interactions with technology more natural and intuitive. As users demand more engaging digital experiences, companies across industries are exploring ways to deploy conversational interfaces through messaging platforms, voice assistants, chatbots, and other applications. Advancing capabilities in areas, such as machine translation, semantic parsing, and dialogue management, are expanding the scope of tasks that conversational AI systems can perform and are driving broader adoption.

Market Dynamics:

The global conversational AI market is driven by the growing demand for enhanced customer support and experience. As consumers expect seamless engagement with brands across different channels, companies are leveraging conversational AI to offer engagement options like voice assistants, messaging bots, and virtual agents. Additionally, the increasing deployment of AI voice assistants in smart home devices, smartphones, and IoT applications is supplementing the market growth. However, limited AI capabilities for complex conversational tasks and data privacy concerns pose significant challenges for widespread adoption. On the other hand, the market presents opportunities for vendors to improve AI technologies for more human-like interactions and incorporate advanced capabilities like semantics, vision, and reasoning. The integration of conversational AI with other technologies such as AR/VR also provides an avenue for new use cases and solutions.

Key features of the study:

This report provides an in-depth analysis of the global conversational AI market, and provides market size (US$ Billion) and compound annual growth rate (CAGR %) for the forecast period (2024-2031), considering 2023 as the base year.
It elucidates potential revenue growth opportunities across different segments and explains attractive investment proposition matrices for this market.
This study also provides key insights about market drivers, restraints, opportunities, new product launches or approvals, market trends, regional outlook, and competitive strategies adopted by key players.
It profiles key players in the global conversational AI market based on the following parameters - company highlights, products portfolio, key highlights, financial performance, and strategies.
Key companies covered as a part of this study include Google, Microsoft, Amazon Web Services, Inc., IBM, Oracle, Nuance Communications, Inc., FIS, SAP SE, Artificial Solutions, Kore.ai, Inc., Avaamo, Conversica, Inc., Jio Haptik Technologies Ltd., Rasa Technologies Inc., Solvvy, Pypestream Inc., Kasisto, Cognigy, MindMeld, and Creative Virtual.
Insights from this report would allow marketers and the management authorities of the companies to make informed decisions regarding their future product launches, type up-gradation, market expansion, and marketing tactics.
The global conversational AI market report caters to various stakeholders in this industry including investors, suppliers, product manufacturers, distributors, new entrants, and financial analysts.
Stakeholders would have ease in decision-making through various strategy matrices used in analyzing the global conversational AI market.

Market Segmentation:

By Component
- Solutions
- Services
- Managed Services
- Professional Services
- Training & Consulting
- System Integration & Implementation
- Support & Maintenance
By Type
- Chatbots
- Intelligent Virtual Assistant (IVA)
By Deployment
- On-premises
- Cloud
By Enterprise Size
- SMEs
- Large Enterprise
By End-use Industry
- BFSI
- Healthcare
- IT & Telecom
- Retail & E-commerce
- Education
- Media & Entertainment
- Automotive
- Others
By Region
- North America
- Europe
- Asia Pacific
- Latin America
- Middle East
- Africa
Key Players
- Google
- Microsoft
- Amazon Web Services, Inc.
- IBM
- Oracle
- Nuance Communications, Inc.
- FIS
- SAP SE
- Artificial Solutions
- Kore.ai, Inc.
- Avaamo
- Conversica, Inc.
- Jio Haptik Technologies Ltd.
- Rasa Technologies Inc.
- Solvvy
- Pypestream Inc.
- Kasisto
- Cognigy
- MindMeld
- Creative Virtual

1. Research Objectives and Assumptions

Research Objectives
Assumptions

2. Market Overview

Report Description
- Market Definition and Scope
Executive Summary
- Market Snapshot, By Component
- Market Snapshot, By Type
- Market Snapshot, Deployment
- Market Snapshot, By Enterprise Size
- Market Snapshot, End-use Industry
- Market Snapshot, By Region
- Market Scenario - Conservative, Likely, Opportunistic
Market Opportunity Map

3. Market Dynamics and Trend Analysis

Market Dynamics
- Drivers
- Restraints
- Opportunities
Impact Analysis
Pest Analysis
Porters Analysis
Regulatory Scenario
COVID-19 Impact Analysis
New product approvals
Market Attractiveness, By Country
Market Attractiveness, By Market Segment
Key Developments & Deals
Technology Trends
Trend Analysis - Historic and Future Trend Assessment
Key Developments

4. Global Conversational AI Market, By Component, 2019 - 2031 (US$ Billion)

Introduction
- Market Share (%) Analysis, 2024, 2027 & 2031
- Market Y-o-Y Growth Comparison (%), 2019 - 2031
- Segment Trends
Solutions, 2019 - 2031(US$ Billion)
- Introduction
- Market Size and Forecast, 2019 - 2031, (US$ Billion)
Services, 2019 - 2031(US$ Billion)
- Introduction
- Market Size and Forecast, 2019 - 2031, (US$ Billion)
Managed Services, 2019 - 2031(US$ Billion)
- Market Size and Forecast, 2019 - 2031, (US$ Billion)
Professional Services, 2019 - 2031(US$ Billion)
- Market Size and Forecast, 2019 - 2031, (US$ Billion)
Training & Consulting
System Integration & Implementation
Support & Maintenance

5. Global Conversational AI Market, By Type, 2019 - 2031 (US$ Billion)

Introduction
- Market Share (%) Analysis, 2024, 2027 & 2031
- Market Y-o-Y Growth Comparison (%), 2019 - 2031
- Segment Trends
Chatbots, 2019 - 2031(US$ Billion)
- Introduction
- Market Size and Forecast, 2019 - 2031, (US$ Billion)
Intelligent Virtual Assistant (IVA), 2019 - 2031(US$ Billion)
- Introduction
- Market Size and Forecast, 2019 - 2031, (US$ Billion)

6. Global Conversational AI Market, Deployment, 2019 - 2031 (US$ Billion)

Introduction
- Market Share (%) Analysis, 2024, 2027 & 2031
- Market Y-o-Y Growth Comparison (%), 2019 - 2031
- Segment Trends
On-premises, 2019 - 2031(US$ Billion)
- Introduction
- Market Size and Forecast, 2019 - 2031, (US$ Billion)
Cloud, 2019 - 2031(US$ Billion)
- Introduction
- Market Size and Forecast, 2019 - 2031, (US$ Billion)

7. Global Conversational AI Market, By Enterprise Size, 2019 - 2031 (US$ Billion)

Introduction
- Market Share (%) Analysis, 2024, 2027 & 2031
- Market Y-o-Y Growth Comparison (%), 2019 - 2031
- Segment Trends
SMEs, 2019 - 2031(US$ Billion)
- Introduction
- Market Size and Forecast, 2019 - 2031, (US$ Billion)
Large Enterprise, 2019 - 2031(US$ Billion)
- Introduction
- Market Size and Forecast, 2019 - 2031, (US$ Billion)

8. Global Conversational AI Market, End-use Industry, 2019 - 2031 (US$ Billion)

Introduction
- Market Share (%) Analysis, 2024, 2027 & 2031
- Market Y-o-Y Growth Comparison (%), 2019 - 2031
- Segment Trends
BFSI, 2019 - 2031(US$ Billion)
- Introduction
- Market Size and Forecast, 2019 - 2031, (US$ Billion)
Healthcare, 2019 - 2031(US$ Billion)
- Introduction
- Market Size and Forecast, 2019 - 2031, (US$ Billion)
IT & Telecom, 2019 - 2031(US$ Billion)
- Introduction
- Market Size and Forecast, 2019 - 2031, (US$ Billion)
Retail & E-commerce, 2019 - 2031(US$ Billion)
- Introduction
- Market Size and Forecast, 2019 - 2031, (US$ Billion)
Education, 2019 - 2031(US$ Billion)
- Introduction
- Market Size and Forecast, 2019 - 2031, (US$ Billion)
Media & Entertainment, 2019 - 2031(US$ Billion)
- Introduction
- Market Size and Forecast, 2019 - 2031, (US$ Billion)
Automotive, 2019 - 2031(US$ Billion)
- Introduction
- Market Size and Forecast, 2019 - 2031, (US$ Billion)
Others, 2019 - 2031(US$ Billion)
- Introduction
- Market Size and Forecast, 2019 - 2031, (US$ Billion)

9. Global Conversational AI Market, By Region, 2019 - 2031 (US$ Billion)

Introduction
- Market Share (%) Analysis, 2024, 2027 & 2031, (US$ Billion)
- Market Y-o-Y Growth Comparison (%), 2024 - 2031, (US$ Billion)
- Regional Trends
North America
- Introduction
- Market Size and Forecast, By Component, 2019 - 2031, (US$ Billion)
- Market Size and Forecast, By Type, 2019 - 2031, (US$ Billion)
- Market Size and Forecast, Deployment, 2019 - 2031, (US$ Billion)
- Market Size and Forecast, By Enterprise Size, 2019 - 2031, (US$ Billion)
- Market Size and Forecast, End-use Industry, 2019 - 2031, (US$ Billion)
- Market Size and Forecast, By Country, 2019 - 2031, (US$ Billion)
U.S.
Canada
Europe
- Introduction
- Market Size and Forecast, By Component, 2019 - 2031, (US$ Billion)
- Market Size and Forecast, By Type, 2019 - 2031, (US$ Billion)
- Market Size and Forecast, Deployment, 2019 - 2031, (US$ Billion)
- Market Size and Forecast, By Enterprise Size, 2019 - 2031, (US$ Billion)
- Market Size and Forecast, End-use Industry, 2019 - 2031, (US$ Billion)
- Market Size and Forecast, By Country, 2019 - 2031, (US$ Billion)
U.K.
Germany
Italy
France
Spain
Russia
Rest Of Europe
Asia Pacific
- Introduction
- Market Size and Forecast, By Component, 2019 - 2031, (US$ Billion)
- Market Size and Forecast, By Type, 2019 - 2031, (US$ Billion)
- Market Size and Forecast, Deployment, 2019 - 2031, (US$ Billion)
- Market Size and Forecast, By Enterprise Size, 2019 - 2031, (US$ Billion)
- Market Size and Forecast, End-use Industry, 2019 - 2031, (US$ Billion)
- Market Size and Forecast, By Country, 2019 - 2031, (US$ Billion)
China
India
Japan
Australia
South Korea
Asean
Rest Of Asia Pacific
Middle East & Africa
- Introduction
- Market Size and Forecast, By Component, 2019 - 2031, (US$ Billion)
- Market Size and Forecast, By Type, 2019 - 2031, (US$ Billion)
- Market Size and Forecast, Deployment, 2019 - 2031, (US$ Billion)
- Market Size and Forecast, By Enterprise Size, 2019 - 2031, (US$ Billion)
- Market Size and Forecast, End-use Industry, 2019 - 2031, (US$ Billion)
- Market Size and Forecast, By Country, 2019 - 2031, (US$ Billion)
GCC
Israel
South Africa
Rest of Middle East & Africa
Latin America
- Introduction
- Market Size and Forecast, By Component, 2019 - 2031, (US$ Billion)
- Market Size and Forecast, By Type, 2019 - 2031, (US$ Billion)
- Market Size and Forecast, Deployment, 2019 - 2031, (US$ Billion)
- Market Size and Forecast, By Enterprise Size, 2019 - 2031, (US$ Billion)
- Market Size and Forecast, End-use Industry, 2019 - 2031, (US$ Billion)
- Market Size and Forecast, By Country, 2019 - 2031, (US$ Billion)
Brazil
Mexico
Argentina
Rest of Latin America

10. Company Profiles - Global Conversational AI Market

Google
- Company Overview
- Product/Service Portfolio
- Financial Performance
- Recent Developments/Updates
- Strategic Overview
Microsoft
Amazon Web Services, Inc.
IBM
Oracle
Nuance Communications, Inc.
FIS
SAP SE
Artificial Solutions
Kore.ai, Inc.
Avaamo
Conversica, Inc.
Jio Haptik Technologies Ltd.
Rasa Technologies Inc.
Solvvy
Pypestream Inc.
Kasisto
Cognigy
MindMeld
Creative Virtual