整合通訊與協作 (UC&C) 的十大策略必要事項：2024年

Top 10 Strategic Imperatives in Unified Communications and Collaboration, 2024

出版日期: 2024年09月13日 | 出版商:

Frost & Sullivan | 英文 25 Pages | 商品交期: 最快1-2個工作天內

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簡介目錄

影響未來成長潛力的主要變化

由於技術進步、不斷變化的業務需求以及遠端和混合工作的普及，圍繞整合通訊和協作（UC&C）的環境快速發展。隨著公司尋求提高溝通和協作的效率，一系列戰略必要事項出現，這將大幅塑造這個充滿活力的行業的未來。

Frost & Sullivan 將策略必要事項定義為公司用於駕馭當今複雜業務環境的基本概念。這些必要事項是應對內部和外部挑戰。

Frost & Sullivan 的這份報告分析了影響 UC&C 市場的十大策略必要事項。這些挑戰涵蓋多種因素，包括技術創新、監管變化、市場趨勢和不斷變化的客戶期望。這項研究重點介紹了與策略必要事項相關的成長機會以及在應對這些機會方面處於領先地位的主要企業。

了解策略必要事項務使公司能夠制定強大的、面向未來的策略。這使公司能夠設定長期目標，識別創新成長機會，並建立一系列措施來推動永續、變革性成長。

轉型1：透過將AI引進通訊平台來實現價值和成長
轉型2：協調虛擬與實體工作空間
轉型3：優先考慮行動通訊和協作
轉型4：CX與EX的融合
轉型5：透過客戶回饋循環識別機會與挑戰
轉型6：簡化舊有系統與 UC&C 解決方案的整合
轉型7：整合 CPaaS 與產業工作流程
轉型8：利用身分驗證和存取控制增強 UC 端點安全性
轉型9：利用邊緣服務減少延遲
轉型10：建構永續價值鏈
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簡介目錄

Product Code: MH75-64

The Top Transformations Impacting Future Growth Potential

The unified communications and collaboration (UC&C) landscape is undergoing a period of rapid evolution, driven by technological advancements, shifting business needs, and the growing prevalence of remote and hybrid work arrangements. As organizations seek to enhance communication and collaboration efficiencies, a set of strategic imperatives has emerged that will significantly shape the future of this dynamic industry.

Frost & Sullivan defines strategic imperatives as foundational concepts that companies adopt to navigate the complexities of modern business environments. These imperatives address both internal and external challenges.

This Frost & Sullivan report provides an analysis of the top 10 strategic imperatives impacting the UC&C market. These imperatives encompass a range of factors, including technological innovations, regulatory changes, market trends, and evolving customer expectations. The study highlights growth opportunities associated with the strategic imperatives and companies leading the way in addressing the opportunities.

By understanding strategic imperatives, companies can develop robust, forward-looking strategies. This enables them to set long-term goals, identify innovative growth opportunities, and build a pipeline of initiatives that drive sustained, transformative growth.

Strategic Imperatives

Why is it Increasingly Difficult to Grow?
The Strategic Imperative 8™
Top Transformations Impacting Growth in Unified Communications and Collaboration (UCC)
Key Industry Trends and Challenges for UCC Adoption

Top 10 Transformations Impacting Growth in UCC, 2024

Transformation 1: Injecting AI into Communications Platforms for Value and Growth
Transformation 2: Harmonizing Virtual and Physical Workspaces
Transformation 3: Prioritizing Mobile Communications and Collaboration
Transformation 4: Joining the Dots between CX and EX
Transformation 5: Identifying Opportunities and Challenges through Customer Feedback Loops
Transformation 6: Streamlining Legacy Systems Integrations with UCC Solutions
Transformation 7: CPaaS Integration with Vertical Workflows
Transformation 8: Leveraging Authentication and Access Controls for Enhanced UC Endpoint Security
Transformation 9: Reducing Latency through Edge Services
Transformation 10: Building Sustainable Value Chains
Frost & Sullivan Analytics Perspectives