查看購物車
  • Simplified Chinese
  • English
  • Japanese
  • Korean
封面
市場調查報告書
商品編碼
1567705

統一通訊市場 - 全球產業規模、佔有率、趨勢、機會和預測，按產品、解決方案、組織規模、應用、地區和競爭細分，2019-2029F

Unified Communication Market - Global Industry Size, Share, Trends, Opportunity, and Forecast, Segmented By Product, By Solution, By Organization Size, By Application, By Region & Competition, 2019-2029F
出版日期: | 出版商: TechSci Research | 英文 181 Pages | 商品交期: 2-3個工作天內

價格

We offer 8 hour analyst time for an additional research. Please contact us for the details.

簡介目錄

2023 年全球統一通訊市場估值為 613 億美元，預計在預測期內將強勁成長，到 2029 年複合年成長率為 17.8%。全球統一通訊市場正在經歷快速成長，從根本上重塑了企業溝通和協作的方式。這種上升可歸因於人們越來越認知到統一溝通在提高組織效率和生產力方面所發揮的關鍵作用。世界各地的企業正在採用統一通訊解決方案，將語音、視訊、訊息傳遞和會議等各種通訊工具整合到一個統一的平台中。這種融合不僅簡化了內部溝通，還促進了遠端和分散團隊之間的即時協作。遠距工作的興起，加上跨不同設備和平台無縫通訊的需求，推動了對統一通訊技術的需求。基於雲端的統一通訊即服務 (UCaaS) 解決方案的不斷普及推動了市場的成長，該解決方案提供可擴展性、成本效益和可訪問性。隨著企業優先考慮高效溝通、協作和客戶參與，全球統一通訊市場不斷擴大，提供量身定做的創新解決方案，以滿足現代工作場所不斷變化的需求。

市場概況
預測期 2025-2029
2023 年市場規模 613億美元
2029 年市場規模 1652.8億美元
2024-2029 年複合年成長率 17.8%
成長最快的細分市場 雲
最大的市場 北美洲

主要市場促進因素

傳播格局的轉變

全球採用雲端為基礎的解決方案

對增強協作工具的日益重視

主要市場挑戰

互通性和整合複雜性

資料安全和隱私問題

用戶採用和培訓挑戰

網路連線和可靠性問題

主要市場趨勢

通訊科技的融合

遠距勞動力最佳化

統一通訊與雲端技術的整合

專注於使用者體驗和行動性

協作功能和生產力工具的整合

細分市場洞察

解決方案見解

應用洞察

區域洞察

目錄

第 1 章：產品概述

第 2 章：研究方法

第 3 章：執行摘要

第 4 章：COVID-19 對全球統一通訊市場的影響

第 5 章：客戶之聲

第 6 章：全球統一通訊市場概述

第 7 章：全球統一通訊市場展望

  • 市場規模及預測
    • 按價值
  • 市佔率及預測
    • 按產品（託管、本地、雲端）
    • 按解決方案（即時和統一訊息、音訊和視訊會議、IP 電話等）
    • 依組織規模（中小企業、大型企業）
    • 按應用（企業、教育、政府、醫療保健、其他）
    • 按地區（北美、歐洲、南美、中東和非洲、亞太地區）
  • 按公司分類 (2023)
  • 市場地圖

第 8 章：北美統一通訊市場展望

  • 市場規模及預測
    • 按價值
  • 市佔率及預測
    • 按產品分類
    • 按解決方案
    • 按組織規模
    • 按申請
    • 按國家/地區
  • 北美：國家分析
    • 美國
    • 加拿大
    • 墨西哥

第 9 章：歐洲統一通訊市場展望

  • 市場規模及預測
    • 按價值
  • 市佔率及預測
    • 按產品分類
    • 按解決方案
    • 按組織規模
    • 按申請
    • 按國家/地區
  • 歐洲：國家分析
    • 德國
    • 法國
    • 英國
    • 義大利
    • 西班牙
    • 比利時

第 10 章：南美洲統一通訊市場展望

  • 市場規模及預測
    • 按價值
  • 市佔率及預測
    • 按產品分類
    • 按解決方案
    • 按組織規模
    • 按申請
    • 按國家/地區
  • 南美洲：國家分析
    • 巴西
    • 哥倫比亞
    • 阿根廷
    • 智利
    • 秘魯

第 11 章：中東和非洲統一通訊市場展望

  • 市場規模及預測
    • 按價值
  • 市佔率及預測
    • 按產品分類
    • 按解決方案
    • 按組織規模
    • 按申請
    • 按國家/地區
  • 中東和非洲：國家分析
    • 沙烏地阿拉伯
    • 阿拉伯聯合大公國
    • 南非
    • 土耳其
    • 以色列

第 12 章：亞太地區統一通訊市場展望

  • 市場規模及預測
    • 按價值
  • 市佔率及預測
    • 按產品分類
    • 按解決方案
    • 按組織規模
    • 按申請
    • 按國家/地區
  • 亞太地區：國家分析
    • 中國
    • 印度
    • 日本
    • 韓國
    • 澳洲
    • 印尼
    • 越南

第 13 章：市場動態

  • 促進要素
  • 挑戰

第 14 章：市場趨勢與發展

第 15 章：公司簡介

  • Microsoft Corporation
  • Cisco Systems, Inc.
  • Avaya LLC
  • Mitel Networks Corporation
  • IBM Corporation
  • NEC Corporation
  • Huawei Technologies Co., Ltd.
  • RingCentral, Inc.
  • Verizon Communications Inc.
  • Poly Inc.

第 16 章：策略建議

第17章調查會社について,免責事項

簡介目錄
Product Code: 19553

Global Unified Communication Market was valued at USD 61.3 Billion in 2023 and is anticipated to project robust growth in the forecast period with a CAGR of 17.8% through 2029F. The Global Unified Communication Market is experiencing rapid growth, fundamentally reshaping the way businesses communicate and collaborate. This ascent can be attributed to the increasing recognition of the critical role unified communication plays in enhancing organizational efficiency and productivity. Enterprises worldwide are adopting unified communication solutions to integrate various communication tools, such as voice, video, messaging, and conferencing, into a single cohesive platform. This convergence not only streamlines internal communication but also fosters real-time collaboration among remote and dispersed teams. The rise of remote work, coupled with the need for seamless communication across diverse devices and platforms, has propelled the demand for unified communication technologies. The market's growth is driven by the escalating adoption of cloud-based unified communication as a service (UCaaS) solution, offering scalability, cost-effectiveness, and accessibility. With businesses prioritizing efficient communication, collaboration, and customer engagement, the Global Unified Communication Market continues to expand, offering innovative solutions tailored to meet the evolving demands of the modern workplace.

Market Overview
Forecast Period2025-2029
Market Size 2023USD 61.3 Billion
Market Size 2029USD 165.28 Billion
CAGR 2024-202917.8%
Fastest Growing SegmentCloud
Largest MarketNorth America

Key Market Drivers

Transformation in Communication Landscape

The Global Unified Communication Market is undergoing remarkable growth, primarily driven by the transformation in the communication landscape across industries. Traditional communication systems are giving way to unified communication solutions, integrating diverse channels like voice, video, messaging, and conferencing into a singular platform. Businesses worldwide are recognizing the need for seamless communication and collaboration, especially in the era of remote work and global connectivity. Unified communication solutions streamline internal communication, enhance teamwork, and empower real-time collaboration among geographically dispersed teams. The market is witnessing a surge in demand as enterprises seek to optimize their operations, improve productivity, and deliver enhanced customer experiences. With the rise of flexible work environments and the need for instant, context-aware communication, unified communication platforms have become indispensable tools, propelling the market's expansion.

Global Adoption of Cloud-Based Solutions

The Global Unified Communication Market is experiencing a significant boost due to the widespread adoption of cloud-based unified communication as a service (UCaaS) solutions. Enterprises are increasingly migrating to cloud platforms, enticed by the scalability, cost-effectiveness, and accessibility offered by cloud-based UC services. Cloud-based solutions eliminate the need for substantial upfront investments in infrastructure, making unified communication accessible to businesses of all sizes. Moreover, cloud-based UCaaS solutions provide flexibility, allowing businesses to scale their communication infrastructure as per their evolving requirements. This adoption trend is particularly evident among small and medium-sized enterprises (SMEs) seeking advanced communication tools without the burden of extensive capital expenditures. The global adoption of cloud-based unified communication solutions is catalyzing market growth, enabling businesses to achieve operational agility and respond swiftly to changing market demands.

Rising Emphasis on Enhanced Collaboration Tools

The Global Unified Communication Market is witnessing a surge in demand for enhanced collaboration tools and features. Businesses are prioritizing solutions that offer integrated collaboration capabilities, allowing seamless interaction among teams, clients, and partners. Features such as real-time document sharing, virtual whiteboards, and collaborative project management are becoming essential components of unified communication platforms. The rise of remote and hybrid work models has underscored the importance of collaborative tools, enabling geographically dispersed teams to collaborate effectively. Additionally, unified communication solutions equipped with artificial intelligence (AI) and machine learning (ML) algorithms are enhancing collaboration experiences by providing intelligent insights, automated workflows, and predictive analytics. As businesses seek to enhance teamwork, boost creativity, and streamline decision-making processes, the demand for unified communication solutions with advanced collaboration features is driving market growth, fostering innovation, and shaping the future of business communication.

Key Market Challenges

Interoperability and Integration Complexities

The Global Unified Communication Market faces significant challenges related to interoperability and integration complexities. As businesses adopt diverse unified communication solutions, integrating these technologies seamlessly becomes a daunting task. Different vendors offer varying communication platforms, each with its unique features and protocols. Ensuring these systems communicate effectively and cohesively is a challenge, requiring intricate customization and interoperability testing. Moreover, integrating legacy communication systems with modern unified communication platforms adds another layer of complexity. Businesses often find themselves grappling with compatibility issues, leading to fragmented communication experiences. The challenge lies in creating unified communication ecosystems that harmonize various technologies, ensuring seamless communication flow without disruptions. Achieving true interoperability and integration remains a formidable obstacle, demanding innovative solutions to bridge the gap between disparate communication tools and enhance collaboration efficiency across organizations.

Data Security and Privacy Concerns

Data security and privacy concerns pose significant challenges in the Global Unified Communication Market. With the increasing volume of sensitive information shared through unified communication platforms, safeguarding data from cyber threats and unauthorized access is paramount. Businesses are tasked with ensuring end-to-end encryption, secure storage, and secure transmission of data across communication channels. Compliance with global data protection regulations, such as GDPR and HIPAA, further complicates the landscape, requiring meticulous adherence to stringent privacy standards. The challenge is to strike a balance between seamless communication and robust security measures, implementing encryption protocols and authentication mechanisms that guarantee data privacy without compromising user experience. Additionally, the rise of remote work has accentuated these challenges, as remote communication channels become potential entry points for cyber-attacks. Addressing data security and privacy concerns necessitates continuous advancements in encryption technologies and proactive measures to detect and prevent security breaches, ensuring user confidence in unified communication platforms.

User Adoption and Training Challenges

User adoption and training challenges present significant hurdles in the Global Unified Communication Market. Introducing new unified communication tools often encounters resistance from employees accustomed to traditional communication methods. Adapting to new interfaces, features, and collaboration protocols can be overwhelming, leading to suboptimal utilization of unified communication platforms. Businesses must invest in comprehensive training programs to educate employees about the benefits, functionalities, and best practices of unified communication tools. Training sessions need to be tailored to different user profiles within organizations, addressing the specific needs of executives, managers, and frontline employees. Moreover, ongoing support and user-friendly interfaces are crucial in enhancing user adoption. The challenge lies in overcoming the initial learning curve and ensuring that employees embrace unified communication platforms as essential tools for efficient collaboration. Creating a positive user experience through intuitive interfaces and providing continuous training and support are pivotal in overcoming these challenges and maximizing the potential of unified communication technologies within organizations.

Network Connectivity and Reliability Issues

Network connectivity and reliability issues pose significant challenges in the Global Unified Communication Market. Unified communication platforms heavily rely on robust internet connections and network infrastructure for seamless communication experiences. Poor network connectivity, bandwidth limitations, and latency problems can lead to dropped calls, distorted audio, and disrupted video conferences, hampering effective communication. Moreover, in geographically dispersed organizations, ensuring consistent network performance across different locations becomes a challenge. Businesses operating in remote or rural areas often face limited internet connectivity, impacting the accessibility and reliability of unified communication services. The challenge is to establish resilient network architectures, invest in high-speed internet infrastructure, and implement redundancy measures to mitigate the risks associated with network failures. Additionally, ensuring compatibility with various network configurations and optimizing unified communication applications for low-bandwidth environments are crucial in overcoming these challenges. Businesses need to collaborate with internet service providers and leverage advanced networking technologies to guarantee reliable and seamless communication experiences, irrespective of geographical locations or network constraints.

Key Market Trends

Convergence of Communication Technologies

The Global Unified Communication Market is witnessing a transformative convergence of communication technologies, ushering in a new era of seamless and integrated communication experiences. Traditional boundaries between voice, video, and messaging platforms are rapidly fading as unified communication solutions offer comprehensive integration, enabling users to switch effortlessly between different modes of communication. This convergence empowers businesses with versatile communication tools that foster collaboration and enhance productivity. The integration of artificial intelligence (AI) and machine learning further amplifies these capabilities, enabling intelligent automation, language processing, and sentiment analysis within communication platforms. Businesses are increasingly adopting unified communication solutions that amalgamate diverse communication channels, enabling real-time collaboration and creating a unified digital workspace for employees. As organizations embrace the convergence of communication technologies, the Global Unified Communication Market is poised for significant growth, providing a holistic approach to modern communication needs.

Remote Workforce Optimization

The rise of remote work has become a prominent trend in the Global Unified Communication Market, catalyzed by technological advancements and shifting workplace dynamics. The COVID-19 pandemic accelerated the adoption of remote work solutions, transforming how businesses operate and employees collaborate. Unified communication platforms equipped with video conferencing, instant messaging, and collaborative document sharing have become essential tools for remote teams. These platforms facilitate virtual meetings, project collaborations, and seamless communication among geographically dispersed employees. As businesses recognize the long-term benefits of remote work, the demand for unified communication solutions optimized for remote workforce collaboration continues to surge. Companies are investing in robust unified communication platforms that prioritize user experience, security, and collaboration features, ensuring employees remain connected and productive regardless of their physical location.

Integration of Unified Communication with Cloud Technologies

The integration of unified communication with cloud technologies is a pivotal trend reshaping the Global Unified Communication Market. Cloud-based unified communication solutions offer unparalleled scalability, flexibility, and accessibility, allowing businesses to deploy communication services without the constraints of physical infrastructure. Cloud integration enables seamless communication experiences across devices and locations, ensuring employees have consistent access to communication tools. Furthermore, cloud-based unified communication platforms facilitate effortless updates, security enhancements, and feature additions, ensuring businesses always operate with the latest technologies. The scalability of cloud solutions allows organizations to adjust resources based on demand, optimizing costs and enhancing operational efficiency. As businesses prioritize digital transformation initiatives, the synergy between unified communication and cloud technologies offers a transformative approach to communication infrastructure, driving the market toward a future where flexibility and innovation converge.

Focus on User Experience and Mobility

User experience and mobility have become central themes in the Global Unified Communication Market, as businesses recognize the significance of intuitive interfaces and seamless accessibility. Modern unified communication platforms prioritize user-centric design, offering intuitive interfaces that facilitate effortless navigation and utilization of communication tools. Additionally, mobility is a key focus, ensuring that users can access unified communication services on smartphones, tablets, and other mobile devices. Mobile applications empower employees to remain connected while on the move, enabling real-time communication and collaboration irrespective of location. The emphasis on user experience and mobility not only enhances employee satisfaction but also drives higher adoption rates, ensuring businesses derive maximum value from their unified communication investments. As the market evolves, user experience and mobility will continue to be defining factors, shaping the development of unified communication solutions that cater to the diverse and dynamic needs of modern businesses and their workforce.

Integration of Collaboration Features and Productivity Tools

The integration of collaboration features and productivity tools within unified communication platforms is a prevailing trend reshaping how businesses approach communication and collaboration. Beyond traditional voice and video communication, businesses are seeking unified communication solutions that seamlessly integrate with collaboration tools such as document sharing, task management, and workflow automation. Integrated platforms offer a centralized hub where employees can communicate, collaborate, and manage tasks without switching between multiple applications. This convergence of communication and collaboration functionalities enhances efficiency, streamlines workflows, and fosters a culture of teamwork. Moreover, the integration of productivity tools within unified communication platforms facilitates real-time collaboration, enabling employees to edit documents, share ideas, and collaborate on projects simultaneously. Businesses are increasingly adopting unified communication solutions that serve as comprehensive collaboration ecosystems, driving innovation, enhancing productivity, and promoting a collaborative work environment. As organizations prioritize digital collaboration, the integration of collaboration features and productivity tools will continue to shape the landscape of the Global Unified Communication Market, fostering a future where communication seamlessly intertwines with collaborative innovation.

Segmental Insights

Solution Insights

The Audio & Video Conferencing solution segment emerged as the dominant force in the Global Unified Communication (UC) Market, and this trend is expected to persist firmly throughout the forecast period. Audio & Video Conferencing solutions play a pivotal role in facilitating real-time communication and collaboration among geographically dispersed teams, remote workers, and external stakeholders. These solutions enable users to conduct virtual meetings, conferences, and presentations seamlessly, leveraging audio and video communication channels to replicate face-to-face interactions. The increasing adoption of remote work, virtual collaboration, and hybrid work models, accelerated by the COVID-19 pandemic, has fueled the demand for audio and video conferencing solutions to support remote teams and enable seamless communication across distributed workforces. Audio and video conferencing solutions offer a wide range of features and capabilities, including screen sharing, file sharing, interactive whiteboards, and real-time collaboration tools, enhancing productivity, engagement, and decision-making in virtual meetings. The integration of audio and video conferencing solutions with other UC applications and services, such as instant messaging, presence, and collaboration platforms, enables organizations to create cohesive and interconnected communication ecosystems that drive business outcomes. As organizations continue to prioritize digital transformation initiatives and invest in communication and collaboration technologies, the Audio & Video Conferencing solution segment is poised to maintain its dominance in the Global Unified Communication Market, offering significant opportunities for audio and video conferencing providers to innovate, expand their offerings, and capitalize on the growing demand for virtual communication and collaboration solutions.

Application Insights

The Enterprises application segment emerged as the dominant force in the Global Unified Communication (UC) Market, and this trend is expected to persist firmly throughout the forecast period. Enterprises represent a diverse range of organizations spanning various industries, sizes, and geographical locations, driving significant demand for unified communication solutions to support their communication and collaboration needs. With the increasing complexity and global nature of business operations, enterprises require robust and scalable communication tools to connect dispersed teams, streamline workflows, and enhance productivity. Unified communication solutions offer enterprises a comprehensive suite of communication and collaboration tools, including instant messaging, audio and video conferencing, IP telephony, and team collaboration platforms, accessible from any device and location. Enterprises benefit from the integration of unified communication solutions with other business applications and systems, such as customer relationship management (CRM), enterprise resource planning (ERP), and productivity tools, enabling seamless communication and workflow automation across departments and functions. The COVID-19 pandemic has accelerated the adoption of unified communication solutions among enterprises as organizations transitioned to remote work and virtual collaboration models. Enterprises across industries, including finance, manufacturing, technology, and retail, have increasingly relied on unified communication solutions to maintain business continuity, support remote teams, and ensure seamless communication and collaboration in the face of disruptions. Enterprises continue to prioritize digital transformation initiatives and invest in communication and collaboration technologies, the Enterprises application segment is poised to maintain its dominance in the Global Unified Communication Market, offering significant opportunities for unified communication providers to innovate, expand their offerings, and cater to the evolving needs of enterprise customers.

Regional Insights

North America emerged as the dominant region in the Global Unified Communication (UC) Market, and this trend is expected to persist firmly throughout the forecast period. Several factors contribute to North America's dominance in this market. Firstly, North America is home to a large number of technology companies, UC solution providers, and industry innovators, driving significant research and development efforts and fostering technological advancements in the UC space. Moreover, the region boasts a mature IT infrastructure, widespread internet connectivity, and high levels of digital adoption, creating a conducive environment for the adoption of UC solutions across various industries and sectors. Additionally, North American enterprises, including those in finance, healthcare, manufacturing, and technology, prioritize communication and collaboration tools to support their business operations and drive productivity. The region's strong regulatory environment, intellectual property protection, and robust cybersecurity measures further support the adoption and deployment of UC solutions. Furthermore, the COVID-19 pandemic accelerated the adoption of remote work and virtual collaboration solutions, further driving demand for UC technologies in North America. As organizations continue to embrace digital transformation initiatives and invest in communication and collaboration technologies, North America is poised to maintain its dominance in the Global Unified Communication Market, offering significant opportunities for UC providers to expand their presence, innovate, and capitalize on the region's dynamic market landscape.

Key Market Players

  • Microsoft Corporation
  • Cisco Systems, Inc.
  • Avaya LLC
  • Mitel Networks Corporation
  • IBM Corporation
  • NEC Corporation
  • Huawei Technologies Co., Ltd.
  • RingCentral, Inc.
  • Verizon Communications Inc.
  • Poly Inc.

Report Scope:

In this report, the Global Unified Communication Market has been segmented into the following categories, in addition to the industry trends which have also been detailed below:

Unified Communication Market, By Product:

  • Hosted
  • On-premise
  • Cloud

Unified Communication Market, By Solution:

  • Instant & Unified Messaging
  • Audio & Video Conferencing
  • IP Telephony
  • Others

Unified Communication Market, By Organization Size:

  • SMEs
  • Large Enterprises

Unified Communication Market, By Application:

  • Enterprises
  • Education
  • Government
  • Healthcare
  • Others

Unified Communication Market, By Region:

  • North America
    • United States
    • Canada
    • Mexico
  • Europe
    • France
    • United Kingdom
    • Italy
    • Germany
    • Spain
    • Belgium
  • Asia-Pacific
    • China
    • India
    • Japan
    • Australia
    • South Korea
    • Indonesia
    • Vietnam
  • South America
    • Brazil
    • Argentina
    • Colombia
    • Chile
    • Peru
  • Middle East & Africa
    • South Africa
    • Saudi Arabia
    • UAE
    • Turkey
    • Israel

Competitive Landscape

Company Profiles: Detailed analysis of the major companies present in the Global Unified Communication Market.

Available Customizations:

Global Unified Communication market report with the given market data, TechSci Research offers customizations according to a company's specific needs. The following customization options are available for the report:

Company Information

  • Detailed analysis and profiling of additional market players (up to five).

Table of Contents

1. Product Overview

  • 1.1. Market Definition
  • 1.2. Scope of the Market
    • 1.2.1. Markets Covered
    • 1.2.2. Years Considered for Study
    • 1.2.3. Key Market Segmentations

2. Research Methodology

  • 2.1. Objective of the Study
  • 2.2. Baseline Methodology
  • 2.3. Formulation of the Scope
  • 2.4. Assumptions and Limitations
  • 2.5. Sources of Research
    • 2.5.1. Secondary Research
    • 2.5.2. Primary Research
  • 2.6. Approach for the Market Study
    • 2.6.1. The Bottom-Up Approach
    • 2.6.2. The Top-Down Approach
  • 2.7. Methodology Followed for Calculation of Market Size & Market Shares
  • 2.8. Forecasting Methodology
    • 2.8.1. Data Triangulation & Validation

3. Executive Summary

4. Impact of COVID-19 on Global Unified Communication Market

5. Voice of Customer

6. Global Unified Communication Market Overview

7. Global Unified Communication Market Outlook

  • 7.1. Market Size & Forecast
    • 7.1.1. By Value
  • 7.2. Market Share & Forecast
    • 7.2.1. By Product (Hosted, On-premises, Cloud)
    • 7.2.2. By Solution (Instant & Unified Messaging, Audio & Video Conferencing, IP Telephony, Others)
    • 7.2.3. By Organization Size (SMEs, Large Enterprises)
    • 7.2.4. By Application (Enterprises, Education, Government, Healthcare, Others)
    • 7.2.5. By Region (North America, Europe, South America, Middle East & Africa, Asia Pacific)
  • 7.3. By Company (2023)
  • 7.4. Market Map

8. North America Unified Communication Market Outlook

  • 8.1. Market Size & Forecast
    • 8.1.1. By Value
  • 8.2. Market Share & Forecast
    • 8.2.1. By Product
    • 8.2.2. By Solution
    • 8.2.3. By Organization Size
    • 8.2.4. By Application
    • 8.2.5. By Country
  • 8.3. North America: Country Analysis
    • 8.3.1. United States Unified Communication Market Outlook
      • 8.3.1.1. Market Size & Forecast
        • 8.3.1.1.1. By Value
      • 8.3.1.2. Market Share & Forecast
        • 8.3.1.2.1. By Product
        • 8.3.1.2.2. By Solution
        • 8.3.1.2.3. By Organization Size
        • 8.3.1.2.4. By Application
    • 8.3.2. Canada Unified Communication Market Outlook
      • 8.3.2.1. Market Size & Forecast
        • 8.3.2.1.1. By Value
      • 8.3.2.2. Market Share & Forecast
        • 8.3.2.2.1. By Product
        • 8.3.2.2.2. By Solution
        • 8.3.2.2.3. By Organization Size
        • 8.3.2.2.4. By Application
    • 8.3.3. Mexico Unified Communication Market Outlook
      • 8.3.3.1. Market Size & Forecast
        • 8.3.3.1.1. By Value
      • 8.3.3.2. Market Share & Forecast
        • 8.3.3.2.1. By Product
        • 8.3.3.2.2. By Solution
        • 8.3.3.2.3. By Organization Size
        • 8.3.3.2.4. By Application

9. Europe Unified Communication Market Outlook

  • 9.1. Market Size & Forecast
    • 9.1.1. By Value
  • 9.2. Market Share & Forecast
    • 9.2.1. By Product
    • 9.2.2. By Solution
    • 9.2.3. By Organization Size
    • 9.2.4. By Application
    • 9.2.5. By Country
  • 9.3. Europe: Country Analysis
    • 9.3.1. Germany Unified Communication Market Outlook
      • 9.3.1.1. Market Size & Forecast
        • 9.3.1.1.1. By Value
      • 9.3.1.2. Market Share & Forecast
        • 9.3.1.2.1. By Product
        • 9.3.1.2.2. By Solution
        • 9.3.1.2.3. By Organization Size
        • 9.3.1.2.4. By Application
    • 9.3.2. France Unified Communication Market Outlook
      • 9.3.2.1. Market Size & Forecast
        • 9.3.2.1.1. By Value
      • 9.3.2.2. Market Share & Forecast
        • 9.3.2.2.1. By Product
        • 9.3.2.2.2. By Solution
        • 9.3.2.2.3. By Organization Size
        • 9.3.2.2.4. By Application
    • 9.3.3. United Kingdom Unified Communication Market Outlook
      • 9.3.3.1. Market Size & Forecast
        • 9.3.3.1.1. By Value
      • 9.3.3.2. Market Share & Forecast
        • 9.3.3.2.1. By Product
        • 9.3.3.2.2. By Solution
        • 9.3.3.2.3. By Organization Size
        • 9.3.3.2.4. By Application
    • 9.3.4. Italy Unified Communication Market Outlook
      • 9.3.4.1. Market Size & Forecast
        • 9.3.4.1.1. By Value
      • 9.3.4.2. Market Share & Forecast
        • 9.3.4.2.1. By Product
        • 9.3.4.2.2. By Solution
        • 9.3.4.2.3. By Organization Size
        • 9.3.4.2.4. By Application
    • 9.3.5. Spain Unified Communication Market Outlook
      • 9.3.5.1. Market Size & Forecast
        • 9.3.5.1.1. By Value
      • 9.3.5.2. Market Share & Forecast
        • 9.3.5.2.1. By Product
        • 9.3.5.2.2. By Solution
        • 9.3.5.2.3. By Organization Size
        • 9.3.5.2.4. By Application
    • 9.3.6. Belgium Unified Communication Market Outlook
      • 9.3.6.1. Market Size & Forecast
        • 9.3.6.1.1. By Value
      • 9.3.6.2. Market Share & Forecast
        • 9.3.6.2.1. By Product
        • 9.3.6.2.2. By Solution
        • 9.3.6.2.3. By Organization Size
        • 9.3.6.2.4. By Application

10. South America Unified Communication Market Outlook

  • 10.1. Market Size & Forecast
    • 10.1.1. By Value
  • 10.2. Market Share & Forecast
    • 10.2.1. By Product
    • 10.2.2. By Solution
    • 10.2.3. By Organization Size
    • 10.2.4. By Application
    • 10.2.5. By Country
  • 10.3. South America: Country Analysis
    • 10.3.1. Brazil Unified Communication Market Outlook
      • 10.3.1.1. Market Size & Forecast
        • 10.3.1.1.1. By Value
      • 10.3.1.2. Market Share & Forecast
        • 10.3.1.2.1. By Product
        • 10.3.1.2.2. By Solution
        • 10.3.1.2.3. By Organization Size
        • 10.3.1.2.4. By Application
    • 10.3.2. Colombia Unified Communication Market Outlook
      • 10.3.2.1. Market Size & Forecast
        • 10.3.2.1.1. By Value
      • 10.3.2.2. Market Share & Forecast
        • 10.3.2.2.1. By Product
        • 10.3.2.2.2. By Solution
        • 10.3.2.2.3. By Organization Size
        • 10.3.2.2.4. By Application
    • 10.3.3. Argentina Unified Communication Market Outlook
      • 10.3.3.1. Market Size & Forecast
        • 10.3.3.1.1. By Value
      • 10.3.3.2. Market Share & Forecast
        • 10.3.3.2.1. By Product
        • 10.3.3.2.2. By Solution
        • 10.3.3.2.3. By Organization Size
        • 10.3.3.2.4. By Application
    • 10.3.4. Chile Unified Communication Market Outlook
      • 10.3.4.1. Market Size & Forecast
        • 10.3.4.1.1. By Value
      • 10.3.4.2. Market Share & Forecast
        • 10.3.4.2.1. By Product
        • 10.3.4.2.2. By Solution
        • 10.3.4.2.3. By Organization Size
        • 10.3.4.2.4. By Application
    • 10.3.5. Peru Unified Communication Market Outlook
      • 10.3.5.1. Market Size & Forecast
        • 10.3.5.1.1. By Value
      • 10.3.5.2. Market Share & Forecast
        • 10.3.5.2.1. By Product
        • 10.3.5.2.2. By Solution
        • 10.3.5.2.3. By Organization Size
        • 10.3.5.2.4. By Application

11. Middle East & Africa Unified Communication Market Outlook

  • 11.1. Market Size & Forecast
    • 11.1.1. By Value
  • 11.2. Market Share & Forecast
    • 11.2.1. By Product
    • 11.2.2. By Solution
    • 11.2.3. By Organization Size
    • 11.2.4. By Application
    • 11.2.5. By Country
  • 11.3. Middle East & Africa: Country Analysis
    • 11.3.1. Saudi Arabia Unified Communication Market Outlook
      • 11.3.1.1. Market Size & Forecast
        • 11.3.1.1.1. By Value
      • 11.3.1.2. Market Share & Forecast
        • 11.3.1.2.1. By Product
        • 11.3.1.2.2. By Solution
        • 11.3.1.2.3. By Organization Size
        • 11.3.1.2.4. By Application
    • 11.3.2. UAE Unified Communication Market Outlook
      • 11.3.2.1. Market Size & Forecast
        • 11.3.2.1.1. By Value
      • 11.3.2.2. Market Share & Forecast
        • 11.3.2.2.1. By Product
        • 11.3.2.2.2. By Solution
        • 11.3.2.2.3. By Organization Size
        • 11.3.2.2.4. By Application
    • 11.3.3. South Africa Unified Communication Market Outlook
      • 11.3.3.1. Market Size & Forecast
        • 11.3.3.1.1. By Value
      • 11.3.3.2. Market Share & Forecast
        • 11.3.3.2.1. By Product
        • 11.3.3.2.2. By Solution
        • 11.3.3.2.3. By Organization Size
        • 11.3.3.2.4. By Application
    • 11.3.4. Turkey Unified Communication Market Outlook
      • 11.3.4.1. Market Size & Forecast
        • 11.3.4.1.1. By Value
      • 11.3.4.2. Market Share & Forecast
        • 11.3.4.2.1. By Product
        • 11.3.4.2.2. By Solution
        • 11.3.4.2.3. By Organization Size
        • 11.3.4.2.4. By Application
    • 11.3.5. Israel Unified Communication Market Outlook
      • 11.3.5.1. Market Size & Forecast
        • 11.3.5.1.1. By Value
      • 11.3.5.2. Market Share & Forecast
        • 11.3.5.2.1. By Product
        • 11.3.5.2.2. By Solution
        • 11.3.5.2.3. By Organization Size
        • 11.3.5.2.4. By Application

12. Asia Pacific Unified Communication Market Outlook

  • 12.1. Market Size & Forecast
    • 12.1.1. By Value
  • 12.2. Market Share & Forecast
    • 12.2.1. By Product
    • 12.2.2. By Solution
    • 12.2.3. By Organization Size
    • 12.2.4. By Application
    • 12.2.5. By Country
  • 12.3. Asia-Pacific: Country Analysis
    • 12.3.1. China Unified Communication Market Outlook
      • 12.3.1.1. Market Size & Forecast
        • 12.3.1.1.1. By Value
      • 12.3.1.2. Market Share & Forecast
        • 12.3.1.2.1. By Product
        • 12.3.1.2.2. By Solution
        • 12.3.1.2.3. By Organization Size
        • 12.3.1.2.4. By Application
    • 12.3.2. India Unified Communication Market Outlook
      • 12.3.2.1. Market Size & Forecast
        • 12.3.2.1.1. By Value
      • 12.3.2.2. Market Share & Forecast
        • 12.3.2.2.1. By Product
        • 12.3.2.2.2. By Solution
        • 12.3.2.2.3. By Organization Size
        • 12.3.2.2.4. By Application
    • 12.3.3. Japan Unified Communication Market Outlook
      • 12.3.3.1. Market Size & Forecast
        • 12.3.3.1.1. By Value
      • 12.3.3.2. Market Share & Forecast
        • 12.3.3.2.1. By Product
        • 12.3.3.2.2. By Solution
        • 12.3.3.2.3. By Organization Size
        • 12.3.3.2.4. By Application
    • 12.3.4. South Korea Unified Communication Market Outlook
      • 12.3.4.1. Market Size & Forecast
        • 12.3.4.1.1. By Value
      • 12.3.4.2. Market Share & Forecast
        • 12.3.4.2.1. By Product
        • 12.3.4.2.2. By Solution
        • 12.3.4.2.3. By Organization Size
        • 12.3.4.2.4. By Application
    • 12.3.5. Australia Unified Communication Market Outlook
      • 12.3.5.1. Market Size & Forecast
        • 12.3.5.1.1. By Value
      • 12.3.5.2. Market Share & Forecast
        • 12.3.5.2.1. By Product
        • 12.3.5.2.2. By Solution
        • 12.3.5.2.3. By Organization Size
        • 12.3.5.2.4. By Application
    • 12.3.6. Indonesia Unified Communication Market Outlook
      • 12.3.6.1. Market Size & Forecast
        • 12.3.6.1.1. By Value
      • 12.3.6.2. Market Share & Forecast
        • 12.3.6.2.1. By Product
        • 12.3.6.2.2. By Solution
        • 12.3.6.2.3. By Organization Size
        • 12.3.6.2.4. By Application
    • 12.3.7. Vietnam Unified Communication Market Outlook
      • 12.3.7.1. Market Size & Forecast
        • 12.3.7.1.1. By Value
      • 12.3.7.2. Market Share & Forecast
        • 12.3.7.2.1. By Product
        • 12.3.7.2.2. By Solution
        • 12.3.7.2.3. By Organization Size
        • 12.3.7.2.4. By Application

13. Market Dynamics

  • 13.1. Drivers
  • 13.2. Challenges

14. Market Trends and Developments

15. Company Profiles

  • 15.1. Microsoft Corporation
    • 15.1.1. Business Overview
    • 15.1.2. Key Revenue and Financials
    • 15.1.3. Recent Developments
    • 15.1.4. Key Personnel/Key Contact Person
    • 15.1.5. Key Product/Services Offered
  • 15.2. Cisco Systems, Inc.
    • 15.2.1. Business Overview
    • 15.2.2. Key Revenue and Financials
    • 15.2.3. Recent Developments
    • 15.2.4. Key Personnel/Key Contact Person
    • 15.2.5. Key Product/Services Offered
  • 15.3. Avaya LLC
    • 15.3.1. Business Overview
    • 15.3.2. Key Revenue and Financials
    • 15.3.3. Recent Developments
    • 15.3.4. Key Personnel/Key Contact Person
    • 15.3.5. Key Product/Services Offered
  • 15.4. Mitel Networks Corporation
    • 15.4.1. Business Overview
    • 15.4.2. Key Revenue and Financials
    • 15.4.3. Recent Developments
    • 15.4.4. Key Personnel/Key Contact Person
    • 15.4.5. Key Product/Services Offered
  • 15.5. IBM Corporation
    • 15.5.1. Business Overview
    • 15.5.2. Key Revenue and Financials
    • 15.5.3. Recent Developments
    • 15.5.4. Key Personnel/Key Contact Person
    • 15.5.5. Key Product/Services Offered
  • 15.6. NEC Corporation
    • 15.6.1. Business Overview
    • 15.6.2. Key Revenue and Financials
    • 15.6.3. Recent Developments
    • 15.6.4. Key Personnel/Key Contact Person
    • 15.6.5. Key Product/Services Offered
  • 15.7. Huawei Technologies Co., Ltd.
    • 15.7.1. Business Overview
    • 15.7.2. Key Revenue and Financials
    • 15.7.3. Recent Developments
    • 15.7.4. Key Personnel/Key Contact Person
    • 15.7.5. Key Product/Services Offered
  • 15.8. RingCentral, Inc.
    • 15.8.1. Business Overview
    • 15.8.2. Key Revenue and Financials
    • 15.8.3. Recent Developments
    • 15.8.4. Key Personnel/Key Contact Person
    • 15.8.5. Key Product/Services Offered
  • 15.9. Verizon Communications Inc.
    • 15.9.1. Business Overview
    • 15.9.2. Key Revenue and Financials
    • 15.9.3. Recent Developments
    • 15.9.4. Key Personnel/Key Contact Person
    • 15.9.5. Key Product/Services Offered
  • 15.10. Poly Inc.
    • 15.10.1. Business Overview
    • 15.10.2. Key Revenue and Financials
    • 15.10.3. Recent Developments
    • 15.10.4. Key Personnel/Key Contact Person
    • 15.10.5. Key Product/Services Offered

16. Strategic Recommendations

17. About Us & Disclaimer