設施管理的泰國市場評估:各類型，模式別，各產業類型，各終端用戶，各地區，機會，預測(2018年～2032年)

泰國設施管理市場規模預計將從 2024 年的 37.1 億美元增長到 2032 年的 64.1 億美元，預測期內（2025-2032 年）的複合年增長率為 7.08%。由於城市化速度加快、大規模基礎設施建設以及商業、醫療保健和酒店等行業對綜合管理解決方案的需求不斷增加，市場正在增長。這些產業的疫情後復甦正迫使企業專注於營運和永續性。隨著對維護清潔和安全環境的關注度不斷提高，公司開始轉向專業的設施管理服務。軟服務，尤其是清潔和維護，佔據市場主導地位，因為它們對於改善生活方式和確保房產的整體功能是必不可少的。整合物聯網和數據分析等先進技術將進一步改變服務交付，以實現更有效率的營運和主動的維護策略。快速的城市化和智慧城市計畫意味著泰國西部和中部正在成為設施管理服務的重要經濟區域。該地區的成長正在吸引國內外投資、培育競爭格局並鼓勵服務創新和多樣化。隨著市場的不斷發展，外包設施管理職能的比例預計將會增加，設施管理將被定位為實現更廣泛業務目標同時提高服務品質和營運效率的策略要素。

例如，仲量聯行（泰國）有限公司於 2024 年 6 月宣布，綜合數位設施管理應用程式 JLL Serve（Serve）已透過技術解決方案提供商 Sclera 的人工智慧驅動技術得到增強。透過將 Sclera 的功能與 JLL 廣泛的技術生態系統和專有知識相結合，Serve 可以透過統一、使用者友好的行動和網路介面提高生產力、確保合規性並實現智慧決策。

2024年12月，世邦魏理仕（泰國）有限公司榮獲由BSI集團（英國標準協會）頒發的享有盛譽的ISO 41001：2018設施管理認證。這一重要里程碑遵循了 CBRE 泰國於 2024 年初開始的嚴格認證追求，標誌著其對卓越物業管理承諾的重大成就。

本報告提供泰國的設施管理市場相關調查分析，提供市場規模與預測，市場動態，主要企業的形勢等資訊。

目錄

第1章 計劃的範圍和定義

第2章 調查手法

第3章 摘要整理

第4章 客戶的迴響

• 服務與市場資訊
• 品牌認知度
• 決定是否購買時考慮的要素
  • 服務品質
  • 服務範圍
  • 技術和革新
  • 顧客支援
  • 可擴展性
  • 彈性
  • 客戶的迴響和參考文獻
  • 未滿足需求
• 安全法規的討論

第5章 泰國的設施管理市場預測(2018年～2032年)

• 市場規模的分析與預測
  • 金額
• 市場佔有率的分析與預測
  • 各類型
  • 模式別
  • 各產業類型
  • 各終端用戶
  • 各地區
  • 市場佔有率分析:各企業(前五名公司及其他，金額)(2024年)
• 市場地圖分析(2024年)
  • 各類型
  • 模式別
  • 各產業類型
  • 各終端用戶
  • 各地區

第6章 波特的五力分析

第7章 大環境分析

第8章 市場動態

• 推動市場要素
• 市場課題

第9章 市場趨勢與發展

第10章 案例研究

第11章 競爭情形

• 前五名市場領導者的競爭矩陣
• 前五名公司的SWOT分析
• 前十大主要企業的形勢
  • Sodexo Services (Thailand) Co., Ltd
  • KJTN Engineering Co., Ltd
  • CBRE (Thailand) Co., Ltd.
  • IFS Facility Services Co., Ltd.
  • Cushman & Wakefield Services (Thailand) Co., Ltd.
  • PCS Security and Facility Services Limited
  • Savills (Thailand) Limited
  • Jones Lang LaSalle (Thailand) Ltd
  • KJTN Engineering Co., Ltd. (KJTN)
  • G4S Security Services (Thailand) Limited

第12章 策略性建議

第13章 本公司相關資料，免責聲明

Thailand facility management market is projected to witness a CAGR of 7.08% during the forecast period 2025-2032, growing from USD 3.71 billion in 2024 to USD 6.41 billion in 2032. The facility management market in Thailand is growing with the rapid urbanization rate, significant infrastructure development, and increasing demands for integrated management solutions across sectors such as commercial, healthcare, and hospitality. The revival of these industries following the post-pandemic phase has compelled businesses to focus on operations and sustainability. Maintaining clean and safe environments is gaining prominence, and businesses are now focusing on professional facility management services. Soft services, especially cleaning and maintenance, are the most dominant in the market because they are necessary for improving lifestyle and ensuring the overall functionality of facilities. Integrating advanced technologies like IoT and data analytics further transforms service delivery, allowing for more efficient operations and proactive maintenance strategies. With rapid urbanization and smart city initiatives, West and Central Thailand are becoming key economic zones for facility management services. This regional growth attracts local and international investments, fostering a competitive landscape and encouraging innovation and service diversification. As the market continues to evolve, the emphasis on outsourcing facility management functions is expected to rise, positioning facility management as a strategic component in achieving broader business objectives while enhancing service quality and operational effectiveness.

For instance, in June 2024, Jones Lang LaSalle (Thailand) Ltd announced that its comprehensive digital facilities management application, JLL Serve (Serve), was enhanced with AI-driven technology from Sclera, a technology solutions provider. This integration of Sclera's capabilities with JLL's extensive technology ecosystem and proprietary knowledge enables Serve to enhance productivity, ensure compliance, and facilitate intelligent decision-making through a unified, user-friendly mobile and web interface, which can be customized to address the dynamic requirements of workplaces, buildings, or critical environments.

In December 2024, CBRE (Thailand) Co., Ltd. was awarded the prestigious ISO 41001:2018 Facility Management Certification by BSI Group (The British Standards Institution). This significant milestone marks a key achievement in CBRE Thailand's commitment to excellence in property management, following a rigorous pursuit of certification that began at the start of 2024.

Cleaning and Security Systems Bolster the Demand

Cleaning and security systems are a significant driver of demand in the facility management sector, with heightened awareness of hygiene and safety standards. In the post-pandemic world, organizations focus on cleanliness and security to create a safe environment for employees and visitors. Advanced cleaning technologies, such as automated cleaning robots, improve efficiency and effectiveness in maintaining facilities. Simultaneously, advanced security systems, such as surveillance cameras and access control technologies, are integrated into the facility, offering strong protection against potential threats. These advancements increase operational efficiency and enhance tenant satisfaction and trust. As businesses continue to realize the value of these services, the demand for comprehensive cleaning and security solutions continues to grow, influencing the future of facility management strategies.

For instance, In April 2024, IFS Facility Services Co., Ltd. entered a joint venture with SoftBank Robotics Singapore, the Asia-Pacific arm of SoftBank Robotics Group, forming SmartBX Robotics Co, which will provide robotic cleaning solutions featuring Whiz I, an artificial intelligence-powered robot vacuum cleaner, and sweeper. Soft services experience strong demand in commercial and healthcare sectors since maintaining high levels of operational standards is crucial to these industries.

For instance, in September 2023, SET-listed aviation technology company SKY ICT Public Company Limited acquired a 100% stake in Siam Administrative Management and Security Guards Co (SAMCO), a Thai security service. Their combined capabilities will provide comprehensive facility management and smart security technology services.

Technological Development Drives Market Demand

Technological development is the major driver for demand in the facility management sector, completely transforming operational practices. Advanced technologies integrated into the system, including IoT, AI, and data analytics, allow facility managers to optimize performance and efficiency. Smart building systems use real-time data for monitoring and control, improving people's lifestyles. In addition, predictive maintenance using AI provides proactive interventions to reduce downtime and extend building and infrastructure life. As the focus on sustainability and operational excellence gains importance for basic facilities in organizations, smart facility management will be necessary to cater to the demand for facility management that aligns with overall business objectives and supports better service delivery.

For instance, in June 2023, Metthier Co., Ltd announced the official launch as Thailand's first smart facility management service provider. The launch aims to elevate property management through the Metthier Intelligent Operation Center (MIOC), 3D Visualization, and Digital Mapping. Metthier offers tailored Standard Operating Procedures (SOP) for each company and seamlessly integrates AI and IoT technologies to monitor and optimize every aspect of property management, including the use of smart robotics.

Hard Services Lead the Market

Hard services lead the market and represent a key portion of the facility management market, emphasizing critical technical and infrastructure-related services such as maintenance, repairs, and capital projects that are needed to make facilities work. Companies specializing in hard services proactively take a maintenance approach that embodies planned preventative maintenance and reactive solutions such as repair works to address real-time issues. Currently, the market for hard services is highly governed by the development of technology, which supports better service delivery and efficiency. As businesses realize the importance of reliable infrastructure, hard services dominate the market, providing basic support for diverse operations.

For instance, in September 2024, KJTS Group Berhad (KJTS) announced that KJTS's subsidiary, KJTN Engineering Co., Ltd. ("KJTN Engineering") signed an agreement with Central Plaza Hotel Public Company Limited for the retrofit works, provision of operation and maintenance services for the chiller plant, at Centara Grand Mirage Beach Resort Pattaya for 20 years. This partnership underscores KJTN Engineering's expertise and commitment to delivering innovative and eco-friendly solutions in the building support services industry.

West and Central Thailand Dominate the Market

West and Central Thailand are dominating regions in terms of demand in the country's facility management market, driven by urbanization and investments in infrastructure. The commercial office and healthcare buildings in the region are deteriorating, which drives up demand for facility management services. In the central business district of Bangkok, local end-users increasingly recognize the value of integrated facility management solutions. The major multinationals are still investing in the region, which has improved service provision and technology adoption. This competitive environment makes West and Central Thailand an important location for facility management as it caters to various sectors while adapting to clients' evolving needs and preferences. The real estate companies are appointing maintenance services companies to manage their buildings.

For instance, in March 2023, One Bangkok Co., Ltd. announced the appointment of Jones Lang LaSalle (Thailand) Ltd as the district-wide property manager for One Bangkok, the largest holistically integrated district in the heart of Bangkok. JLL will provide a complete package of property management for office, retail, residential, and overall district common areas. The technology layer at One Bangkok will capture operational data of equipment and facilities through many sensors and systems. With centralized data storage, the property management team will be able to identify trends and anomalies, allowing continuous monitoring and fine-tuning of building services to increase efficiency, security, and transparency in operation and maintenance, as well as reduce costs and save energy.

Future Market Scenario (2025-2032F)

The Thailand facility management market is expected to see significant growth driven by the adoption of advanced technologies like IoT and AI. These innovations will enhance operational efficiency, enabling real-time monitoring and predictive maintenance across various facilities.

A growing emphasis on sustainability will shape future market dynamics, with businesses prioritizing eco-friendly practices. Regulatory changes aimed at achieving net-zero emissions will further propel the demand for sustainable facility management services.

The shift towards integrated facility management services will continue, as organizations seek to streamline operations and reduce costs. This trend will encourage the bundling of services under single contracts, enhancing efficiency and accountability.

As companies increasingly recognize the benefits of outsourcing facility management, demand for external service providers will grow. This trend is expected to drive market expansion, particularly among large enterprises looking to optimize operational processes and focus on core business activities.

Key Players Landscape and Outlook

The competitive landscape of the Thailand facility management market is characterized by fragmentation and a mix of established multinational companies and emerging local players. Major participants, such as IFS Facility Service Co., Ltd., CBRE (Thailand) Co., Ltd., and G4S Security Services (Thailand) Limited, are focusing on integrated solutions to differentiate themselves in a market where pricing remains a critical factor. The increasing acceptance of outsourcing, particularly in commercial and healthcare sectors, is driving demand, while technological advancements like automation and data analytics are becoming essential for enhancing service delivery. However, challenges such as limited labor supply and regulatory hurdles persist. Service providers are encouraged to build strong client relationships through real-time analytics and strategic partnerships to maintain competitiveness as the market evolves.

For instance, in March 2023, IFS Facility Services Co., Ltd, a leading facility solutions provider in Thailand, signed a franchise agreement with Chaktomuk Services, a Cambodian company specializing in pest management. The franchise agreement signing ceremony between IFS and Chaktomuk Services took place on 14 March 2023 at Centara Grand at Central Plaza Ladprao, Bangkok, Thailand. As an innovative technology-driven facility management provider, IFS aims to provide flexible services to clients in Thailand and neighboring countries. This partnership will help expand IFS's reach to international clients.

Table of Contents

1. Project Scope and Definitions

2. Research Methodology

3. Executive Summary

4. Voice of Customer

• 4.1. Service and Market Intelligence
• 4.2. Brand Awareness
• 4.3. Factors Considered in Purchase Decisions
  • 4.3.1. Service Quality
  • 4.3.2. Service Scope
  • 4.3.3. Technology and Innovation
  • 4.3.4. Customer Support
  • 4.3.5. Scalability
  • 4.3.6. Flexibility
  • 4.3.7. Testimonials and References
  • 4.3.8. Unmet Needs
• 4.4. Consideration of Safety Regulations

5. Thailand Facility Management Market Outlook, 2018-2032F

• 5.1. Market Size Analysis & Forecast
  • 5.1.1. By Value
• 5.2. Market Share Analysis & Forecast
  • 5.2.1. By Type
    • 5.2.1.1. Hard Service
      • 5.2.1.1.1. Plumbing
      • 5.2.1.1.2. Electrical Works
      • 5.2.1.1.3. Maintenance and Repair
      • 5.2.1.1.4. Others
    • 5.2.1.2. Soft Service
      • 5.2.1.2.1. Security and Safety
      • 5.2.1.2.2. Cleaning
      • 5.2.1.2.3. Waste Removal
      • 5.2.1.2.4. Others
  • 5.2.2. By Mode
    • 5.2.2.1. Single
    • 5.2.2.2. Integrated
  • 5.2.3. By Industry Type
    • 5.2.3.1. Organized
    • 5.2.3.2. Unorganized
  • 5.2.4. By End-user
    • 5.2.4.1. Commercial
    • 5.2.4.2. Residential
    • 5.2.4.3. Industrial
    • 5.2.4.4. Public
  • 5.2.5. By Region
    • 5.2.5.1. Central Thailand
    • 5.2.5.2. Northern Thailand
    • 5.2.5.3. Northeastern Thailand
    • 5.2.5.4. Eastern Thailand
    • 5.2.5.5. Western Thailand
    • 5.2.5.6. Southern Thailand
  • 5.2.6. By Company Market Share Analysis (Top 5 Companies and Others - By Value, 2024)
• 5.3. Market Map Analysis, 2024
  • 5.3.1. By Type
  • 5.3.2. By Mode
  • 5.3.3. By Industry Type
  • 5.3.4. By End-user
  • 5.3.5. By Region

6. Porter's Five Forces Analysis

7. PESTLE Analysis

8. Market Dynamics

• 8.1. Market Drivers
• 8.2. Market Challenges

9. Market Trends and Developments

10. Case Studies

11. Competitive Landscape

• 11.1. Competition Matrix of Top 5 Market Leaders
• 11.2. SWOT Analysis for Top 5 Players
• 11.3. Key Players Landscape for Top 10 Market Players
  • 11.3.1. Sodexo Services (Thailand) Co., Ltd
    • 11.3.1.1. Company Details
    • 11.3.1.2. Key Management Personnel
    • 11.3.1.3. Products and Services
    • 11.3.1.4. Financials (As Reported)
    • 11.3.1.5. Key Market Focus and Geographical Presence
    • 11.3.1.6. Recent Developments/Collaborations/Partnerships/Mergers and Acquisition
  • 11.3.2. KJTN Engineering Co., Ltd
  • 11.3.3. CBRE (Thailand) Co., Ltd.
  • 11.3.4. IFS Facility Services Co., Ltd.
  • 11.3.5. Cushman & Wakefield Services (Thailand) Co., Ltd.
  • 11.3.6. PCS Security and Facility Services Limited
  • 11.3.7. Savills (Thailand) Limited
  • 11.3.8. Jones Lang LaSalle (Thailand) Ltd
  • 11.3.9. KJTN Engineering Co., Ltd. (KJTN)
  • 11.3.10. G4S Security Services (Thailand) Limited

Companies mentioned above DO NOT hold any order as per market share and can be changed as per information available during research work.

12. Strategic Recommendations

13. About Us and Disclaimer

List of Tables

• Table 1. Competition Matrix of Top 5 Market Leaders
• Table 2. Mergers & Acquisitions/ Joint Ventures (If Applicable)
• Table 3. About Us - Regions and Countries Where We Have Executed Client Projects

List of Figures

• Figure 1. Thailand Facility Management Market, By Value, In USD Billion, 2018-2032F
• Figure 2. Thailand Facility Management Market Share (%), By Type, 2018-2032F
• Figure 3. Thailand Facility Management Market Share (%), By Mode, 2018-2032F
• Figure 4. Thailand Facility Management Market Share (%), By Industry Type, 2018-2032F
• Figure 5. Thailand Facility Management Market Share (%), By End-user, 2018-2032F
• Figure 6. Thailand Facility Management Market Share (%), By Region, 2018-2032F
• Figure 7. By Type Map-Market Size (USD Billion) & Growth Rate (%), 2024
• Figure 8. By Mode Map-Market Size (USD Billion) & Growth Rate (%), 2024
• Figure 9. By Industry Type Size Map-Market Size (USD Billion) & Growth Rate (%), 2024
• Figure 10. By End-user Map-Market Size (USD Billion) & Growth Rate (%), 2024
• Figure 11. By Region Map-Market Size (USD Billion) & Growth Rate (%), 2024