印尼的設施管理市場:各類型，模式別，各產業類型，各終端用戶，各地區，機會，預測，2018年～2032年

受快速城市化、工業發展和對有效營運解決方案的高需求推動，印尼設施管理市場規模預計將從 2024 年的 107.6 億美元增長到 2032 年的 193.8 億美元，在 2025-2032 年預測期內的複合年增長率為 7.63%。雅加達、泗水等印尼西部的主要城市正在推動市場成長，從而推動該國設施管理市場的需求。這些地區的特點是商業設施和住宅建築高度集中，需要全面的設施管理服務以維持營運效率和安全。

此外，硬服務包括維護暖通空調系統、電力基礎設施、管道和消防安全，這些都是建築物中用於確保設施功能和安全性的服務。軟服務包括清潔、保全、綠化、廢棄物管理等，對於營造舒適的居民環境、提高人們的滿意度是不可或缺的。人們也越來越重視該領域的永續性和能源效率。為了滿足這些需求，設施管理公司正在採用創新技術，進一步塑造產業格局。這個不斷發展的市場為本地和國際參與者提供了機會，可以提供客製化的解決方案，例如智慧設施、餐飲和清潔服務，以滿足印尼企業的獨特需求。

繼雅加達總部取得成功之後，PT. ATALIAN 印尼將於 2023 年 3 月開設一個擁有創新空間的新辦事處。分公司的遷移和擴建是為了滿足東爪哇對技術和特定產業 FM 解決方案的需求。作為領先的設施管理提供者之一，新辦公室彰顯了該公司對印尼東部市場實力的信心。泗水創新空間將設有全天候指揮中心和技術中心。

例如，2024 年 12 月，埃頓集團在現場安置了 1,000 多名人員，提供了全面的基本綜合設施管理 (IFM) 服務。這些服務包括餐飲、智慧設施和日常必需品的提供，旨在為印尼最偏遠的工業區之一的工人創造一個舒適、溫馨的環境，該工業區位於蘇拉威西省莫羅瓦利，佔地 4,700 平方米。

本報告提供印尼的設施管理市場相關調查，提供市場概要，以及各類型，模式別，各產業類型，各終端用戶，各地區趨勢，及加入此市場的主要企業的簡介等資訊。

目錄

第1章 計劃的範圍和定義

第2章 調查手法

第3章 摘要整理

第4章 客戶的迴響

第5章 印尼的設施管理市場預測，2018年～2032年

• 市場規模的分析與預測
• 市場佔有率分析與預測
• 市場地圖分析，2024年
  • 各類型
  • 模式別
  • 各產業類型
  • 各終端用戶
  • 各地區

第6章 波特的五力分析

第7章 大環境分析

第8章 市場動態

第9章 市場趨勢與發展

第10章 案例研究

第11章 競爭情形

• 前五名市場領導的競爭矩陣
• 前五名參與企業的SWOT分析
• 前10名市場主要企業的形勢
  • PT Prasada Pamunah Limbah Industri (PPLI)
  • PT. Savills Indonesia IRE
  • PT Cushman & Wakefield Indonesia
  • PT COLLIERS INTERNATIONAL INDONESIA
  • PT OCS Global Services
  • PT. Angkasa Pura Suport
  • PT. SGS Indonesia
  • Aden Group
  • PT Sodexo Sinergi Indonesia
  • PT. ATALIAN Indonesia

第12章 策略性建議

第13章 關於調查公司·免責聲明

Indonesia facility management market is projected to witness a CAGR of 7.63% during the forecast period 2025-2032, growing from USD 10.76 billion in 2024 to USD 19.38 billion in 2032 due to rapid urbanization, industrial development, and high demand for effective operational solutions. Major cities of Western Indonesia are leading the market growth, including cities such as Jakarta and Surabaya, promoting the facility management market demand in the country. These regions are characterized by a high concentration of commercial and residential properties, necessitating comprehensive facility management services to maintain operational efficiency and safety.

In addition, hard services include maintaining HVAC systems, electrical infrastructure, plumbing, and fire safety which are services are utilized in buildings to ensure the functionality and safety of facilities. Soft services include cleaning, security, landscaping, and waste management required to create a conducive environment for the occupants and enhance people's satisfaction level generally. There is also a growing emphasis on sustainability and energy efficiency within the sector. Facility management companies are adopting innovative technologies to meet these demands, further shaping the landscape of the industry. This evolving market presents opportunities for both local and international players to deliver tailored solutions such as smart facilities, catering, and cleaning businesses that address the unique needs of Indonesian businesses.

In March 2023, following the success of Jakarta's head office, PT. ATALIAN Indonesia is opening a new office featuring an Innovation Space. The branch office relocation and expansion are a response to demands for providing technology and sector-specific FM solutions in the East Java province. As one of the leading facility management providers, the new office signals confidence in the strength of the eastern Indonesian market. The Innovation Space in Surabaya will feature a 24/7 Command Centre and technology hub functions.

For instance, in December 2024, Aden Group catered to over 1,000 personnel on-site, offering a comprehensive suite of essential Integrated Facilities Management (IFM) services. These services encompass catering, smart facilities, and daily essentials provision, all aimed at fostering a comfortable and homely environment for workers in one of Indonesia's most remote industrial zones covering an area of 4,700 square meters in Morowali, Sulawesi.

Growing Demand for Waste Management Drives the Market

The facility management market in Indonesia is growing rapidly due to the growing demand for waste management, owing to increasing urbanization and subsequent generation of waste. As the country faces a significant volume of disposal of waste, there is an increasing requirement for effective and efficient ways of managing the waste. Waste management services include collection, recycling, and sustainable waste disposal, which are essential for the maintenance of environmental standards. Consequently, facility management companies are now embracing waste management services and are integrating these services into their offering, providing an all-encompassing approach to building maintenance: operational efficiency, and environmental responsibility. This is key in supporting Indonesia's sustainable development goals.

For instance, in May 2023, Indonesia's Environment and Forestry Ministry inaugurated its first non-thermal polychlorinated biphenyl (PCB) waste processing machine, donated by the United Nations (UN) and entrusted to PT Prasadha Pamunah Limbah Industri (PPLI), based in Bogor. The operation of the machine was donated through the United Nations Industrial Development Organization (UNIDO). This facility is the first and only one in Indonesia, that adopts the non-combustion destruction method.

Technological Advancements Fuel the Market

Technological advancements are driving demand in the waste management industry; the industry involves processes that include collection, processing, and recycling. Artificial intelligence is also revolutionizing recycling processes through automated sorting systems that improve efficiency and accuracy in material separation. IoT-enabled devices provide analytics value, enhancing the understanding of operations and sustainability. On the other hand, solar-powered trash compactors increase capacity while reducing collection frequency, hence emitting fewer gases. These technologies enhance operational performance while making responsible environmental practices in waste management, and thus, technology becomes the backbone of innovation in waste management techniques. Companies are now incorporating AI-powered analytics and cutting-edge video surveillance to improve threat detection by analyzing patterns and identifying anomalies in data, thus preventing potential breaches and providing quality video surveillance.

For instance, in April 2024, PT Schneider Electric Indonesia announced a partnership with IPConfigure to integrate cutting-edge video surveillance solutions into Schneider Electric's EcoStruxure Buildings platform. The combination of Schneider Electric's Access Expert and Security Expert products with IPConfigure's Orchid video management system (VMS) makes a robust security ecosystem, offering a comprehensive and integrated solution for protecting people, assets, and data.

Hard Services Dominate the Market

The Indonesia facility management market is growing rapidly, especially in the hard services category, which supports building maintenance through HVAC, plumbing, and electrical systems. This segment is growing owing to the increased construction of modern buildings and requires stringent regulatory compliance requirements. With the sophistication of buildings, the demand for professional maintenance increases for safety from fire and efficient operation. The increasing focus on energy efficiency and sustainability further boosts demand for hard services. The Companies in the facility management market in Indonesia are investing in hard services and providing the same for sophisticated buildings playing a crucial role in supporting infrastructure development and enhancing building performance.

For instance, in May 2024, CIMIC Group Limited company Leighton Asia was selected to fit out a data center in Jakarta for multinational technology corporation. Work involved fitting out the data center with mechanical, electrical, plumbing, fire protection services, and security to support an additional 10 MW IT load.

Western Indonesia Leads the Market

Western Indonesia is at the forefront of the facility management market, driven by rapid urbanization and industrial growth. Major cities like Jakarta and Surabaya are experiencing significant demand for facility management services, particularly in sectors such as commercial real estate and manufacturing. The region benefits from the concentration of multinational companies and ongoing infrastructure projects, necessitating comprehensive facility management solutions. The growing focus on sustainability and energy efficiency prompts investments in advanced technologies and practices. The competitive landscape includes both local and international players, making service offerings more diversified and driving innovation. There will be growing investment in this strategic location, emerging as the major economic hub and skyscrapers leading to the growing facility management market strengthening and supporting overall economic growth.

For instance, in February 2024, PT Sodexo Sinergi Indonesia inaugurated its Central Kitchen in South Jakarta, aiming to enhance culinary services and event catering while implementing the WasteWatch program to improve waste management and reduce environmental impact.

Future Market Scenario (2025 - 2032F)

The integration of advanced technologies such as artificial intelligence (AI) and the Internet of Things (IoT) is expected to revolutionize facility management practices, enabling smarter building solutions and data-driven decision-making. This trend will likely enhance service delivery and operational efficiency across various sectors.

As environmental regulations tighten, there will be a growing demand for sustainable facility management solutions, prompting manufacturers to develop energy-efficient models that align with sustainability goals.

Continued urbanization will drive the demand for facilities that can facilitate hard and soft services in densely populated areas.

A rise in demand for retrofitting and modernization for buildings that comply with safety standards and improve energy efficiency will fuel the demand for facilities.

Key Players Landscape and Outlook

The competitive landscape of the Indonesian facility management market is moderately competitive, characterized by the presence of both local and international players. Major companies such as PT Prasada Pamunah Limbah Industri (PPLI), PT Cushman & Wakefield Indonesia, and PT OCS Global Services dominate the market, focusing on delivering integrated solutions tailored to local needs. These firms are increasingly investing in technology and innovation to enhance service delivery and operational efficiency. New entrants and smaller firms are also emerging, often competing for cost-effectiveness and specialized service offerings. This dynamic fosters a competitive environment where companies strive to differentiate themselves through quality of service and customer engagement. The ongoing growth in the construction sector and rising demand for facility management services further intensify competition, compelling providers to adapt quickly to changing market conditions and client expectations.

For instance, in April 2024, OCS Group Holdings Ltd partnered with Diversey to present the "Global Facilities Management Trends in the 2024 Indonesian Market," gathering industry experts to discuss emerging trends and reinforce OCS Indonesia's innovative service solutions. In January 2025, the company introduced OCS Indonesia's redefined integrated security solutions, designed to meet the evolving needs of customers. The company's approach brings together advanced security measures, tailored strategies, and seamless integration with facilities management. By focusing on each customer's specific requirements, we deliver solutions that not only protect but also contribute to the smooth operation of their businesses.

Table of Contents

1. Project Scope and Definitions

2. Research Methodology

3. Executive Summary

4. Voice of Customer

• 4.1. Service and Market Intelligence
• 4.2. Brand Awareness
• 4.3. Factors Considered in Purchase Decisions
  • 4.3.1. Features and Other Value-Added Service
  • 4.3.2. Service Quality
  • 4.3.3. Service Scope
  • 4.3.4. Technology and Innovation
  • 4.3.5. Customer Support
  • 4.3.6. Scalability
  • 4.3.7. Flexibility
• 4.4. Unmet Needs

5. Indonesia Facility Management Market Outlook, 2018-2032F

• 5.1. Market Size Analysis & Forecast
  • 5.1.1. By Value
• 5.2. Market Share Analysis & Forecast
  • 5.2.1. By Type
    • 5.2.1.1. Hard Service
      • 5.2.1.1.1. Plumbing
      • 5.2.1.1.2. Electrical Works
      • 5.2.1.1.3. Maintenance and Repair
      • 5.2.1.1.4. Others
    • 5.2.1.2. Soft Service
      • 5.2.1.2.1. Security and Safety
      • 5.2.1.2.2. Cleaning
      • 5.2.1.2.3. Waste Removal
      • 5.2.1.2.4. Others
  • 5.2.2. By Mode
    • 5.2.2.1. Single
    • 5.2.2.2. Integrated
  • 5.2.3. By Industry Type
    • 5.2.3.1. Organized
    • 5.2.3.2. Unorganized
  • 5.2.4. By End-user
    • 5.2.4.1. Commercial
    • 5.2.4.2. Residential
    • 5.2.4.3. Industrial
    • 5.2.4.4. Public
  • 5.2.5. By Region
    • 5.2.5.1. West
    • 5.2.5.2. Central
    • 5.2.5.3. East
  • 5.2.6. By Company Market Share Analysis (Top 5 Companies and Others - By Value, 2024)
• 5.3. Market Map Analysis, 2024
  • 5.3.1. By Type
  • 5.3.2. By Mode
  • 5.3.3. By Industry Type
  • 5.3.4. By End-user
  • 5.3.5. By Region

6. Porter's Five Forces Analysis

7. PESTLE Analysis

8. Market Dynamics

• 8.1. Market Drivers
• 8.2. Market Challenges

9. Market Trends and Developments

10. Case Studies

11. Competitive Landscape

• 11.1. Competition Matrix of Top 5 Market Leaders
• 11.2. SWOT Analysis for Top 5 Players
• 11.3. Key Players Landscape for Top 10 Market Players
  • 11.3.1. PT Prasada Pamunah Limbah Industri (PPLI)
    • 11.3.1.1. Company Details
    • 11.3.1.2. Key Management Personnel
    • 11.3.1.3. Products and Services
    • 11.3.1.4. Financials (As Reported)
    • 11.3.1.5. Key Market Focus and Geographical Presence
    • 11.3.1.6. Recent Developments/Collaborations/Partnerships/Mergers and Acquisition
  • 11.3.2. PT. Savills Indonesia IRE
  • 11.3.3. PT Cushman & Wakefield Indonesia
  • 11.3.4. PT COLLIERS INTERNATIONAL INDONESIA
  • 11.3.5. PT OCS Global Services
  • 11.3.6. PT. Angkasa Pura Suport
  • 11.3.7. PT. SGS Indonesia
  • 11.3.8. Aden Group
  • 11.3.9. PT Sodexo Sinergi Indonesia
  • 11.3.10. PT. ATALIAN Indonesia

Companies mentioned above DO NOT hold any order as per market share and can be changed as per information available during research work.

12. Strategic Recommendations

13. About Us and Disclaimer

List of Tables

• Table 1. Competition Matrix of Top 5 Market Leaders
• Table 2. Mergers & Acquisitions/ Joint Ventures (If Applicable)
• Table 3. About Us - Regions and Countries Where We Have Executed Client Projects

List of Figures

• Figure 1. Indonesia Facility Management Market, By Value, In USD Billion, 2018-2032F
• Figure 2. Indonesia Facility Management Market Share (%), By Type, 2018-2032F
• Figure 3. Indonesia Facility Management Market Share (%), By Mode, 2018-2032F
• Figure 4. Indonesia Facility Management Market Share (%), By Industry Type, 2018-2032F
• Figure 5. Indonesia Facility Management Market Share (%), By End-user, 2018-2032F
• Figure 6. Indonesia Facility Management Market Share (%), By Region, 2018-2032F
• Figure 7. By Type Map-Market Size (USD Billion) & Growth Rate (%), 2024
• Figure 8. By Mode Map-Market Size (USD Billion) & Growth Rate (%), 2024
• Figure 9. By Industry Type Map-Market Size (USD Billion) & Growth Rate (%), 2024
• Figure 10. By End-user Map-Market Size (USD Billion) & Growth Rate (%), 2024
• Figure 11. By Region Map-Market Size (USD Billion) & Growth Rate (%), 2024