軟性技能培訓市場規模、佔有率和成長分析（按技能類型、交付形式、採購、通路提供者、垂直和地區）—2025-2032 年產業預測

預計到 2023 年全球軟性技能培訓市場價值將達到 294 億美元，從 2024 年的 319.6 億美元成長到 2032 年的 622.9 億美元，預測期內（2025-2032 年）的複合年成長率為 8.7%。

由於人們認知到軟性技能在提高員工績效和組織成功方面的關鍵作用，軟性技能培訓市場正在經歷顯著成長。隨著企業優先考慮溝通能力、團隊合作能力、領導力和適應能力等技能，各種培訓課程應運而生，以滿足不同行業的需求。線上平台的興起提高了可訪問性，允許透過免費和付費選項進行自主學習。公司擴大投資於客製化的軟性技能培訓以實現其策略目標，並強調領導力、協作和參與度。隨著產業的發展，對具有平衡技術專長和強大人際交往能力的人才的需求持續上升，這表明全球軟性技能培訓市場正在強勁擴張。

目錄

介紹

• 調查目的
• 研究範圍
• 定義

調查方法

• 資訊採購
• 資料和主要資料方法
• 市場規模預測
• 市場假設與限制

執行摘要

• 全球市場展望
• 供需趨勢分析
• 細分機會分析

市場動態及展望

• 市場概況
• 市場規模
• 市場動態
  • 促進因素和機會
  • 限制與挑戰
• 波特的分析

主要市場考察

• 關鍵成功因素
• 競爭程度
• 主要投資機會
• 市場生態系統
• 市場吸引力指數（2024 年）
• PESTEL 分析
• 總體經濟指標
• 價值鏈分析
• 定價分析
• 監管格局
• 案例研究

軟性技能培訓市場規模（按技能類型和複合年成長率） (2025-2032)

• 市場概況
• 溝通和人際溝通能力
• 領導和管理技能
• 解決問題和批判性思考能力
• 情緒智商和自我認知

軟性技能培訓市場規模（以交付形式和複合年成長率） (2025-2032)

• 市場概況
• 教師主導
• 虛擬導師主導
• 自訂進度的數位學習學習

軟性技能培訓市場規模（按採購來源和複合年成長率） (2025-2032)

• 市場概況
• 內部
• 外包

軟性技能培訓市場規模（按通路提供者分類）及複合年成長率（2025-2032 年）

• 市場概況
• 商業/企業
• 學術的
• 政府
• 主管
• 監督
• 隊長
• 新進員工
• 職業生涯中期的專業人士

軟性技能培訓市場規模（依垂直產業分類）及複合年成長率（2025-2032）

• 市場概況
• 衛生保健
• 資訊科技和通訊
• 銀行和金融服務
• 教育
• 製造業
• 其他

軟性技能培訓市場規模（按地區分類）及複合年成長率（2025-2032）

• 北美洲
  • 美國
  • 加拿大
• 歐洲
  • 德國
  • 西班牙
  • 法國
  • 英國
  • 義大利
  • 其他歐洲國家地區
• 亞太地區
  • 中國
  • 印度
  • 日本
  • 韓國
  • 其他亞太地區
• 拉丁美洲
  • 巴西
  • 其他拉丁美洲國家
• 中東和非洲
  • 海灣合作理事會國家
  • 南非
  • 其他中東和非洲地區

競爭資訊

• 前 5 家公司對比
• 主要企業市場定位（2024年）
• 主要市場參與者所採用的策略
• 近期市場趨勢
• 公司市場佔有率分析（2024 年）
• 主要企業簡介
  • 公司簡介
  • 產品系列分析
  • 按細分市場分析市場佔有率
  • 收益與前一年同期比較對比（2022-2024 年）

主要企業簡介

• Articulate Global Inc.（United States）
• Computer Generated Solutions Inc.（United States）
• Coursera Inc.（United States）
• Crucial Learning（United States）
• D2L Corp.（Canada）
• edX LLC（United States）
• Global Training Solutions Inc.（United States）
• GoSkills Ltd.（United States）
• Health and Safety Institute Inc.（United States）
• Interaction Associates Inc.（United States）
• MPS Ltd.（India）
• New Horizons Computer Learning Centers Inc.（United States）
• NIIT Ltd.（India）
• SGS SA（Switzerland）
• Skillsoft Corp.（United States）
• Udacity Inc.（United States）
• Udemy Inc.（United States）
• Wilson Learning Worldwide Inc.（United States）
• Pearson Plc（United Kingdom）

結論和建議

Global Soft Skills Training Market size was valued at USD 29.4 billion in 2023 and is poised to grow from USD 31.96 billion in 2024 to USD 62.29 billion by 2032, growing at a CAGR of 8.7% during the forecast period (2025-2032).

The soft skills training market has experienced significant growth, driven by the recognition of soft skills' essential role in boosting employee performance and organizational success. As companies prioritize skills such as communication, teamwork, leadership, and adaptability, a variety of training courses has emerged to cater to diverse industry needs. The rise of online platforms has enhanced accessibility, allowing individuals to learn at their own pace through both free and curated options. Companies are increasingly investing in customized soft skills training to meet their strategic goals, emphasizing leadership, collaboration, and engagement. As industries evolve, the demand for talent that balances technical expertise with strong interpersonal skills continues to rise, indicating robust ongoing expansion in the global soft skills training market.

Top-down and bottom-up approaches were used to estimate and validate the size of the Global Soft Skills Training market and to estimate the size of various other dependent submarkets. The research methodology used to estimate the market size includes the following details: The key players in the market were identified through secondary research, and their market shares in the respective regions were determined through primary and secondary research. This entire procedure includes the study of the annual and financial reports of the top market players and extensive interviews for key insights from industry leaders such as CEOs, VPs, directors, and marketing executives. All percentage shares split, and breakdowns were determined using secondary sources and verified through Primary sources. All possible parameters that affect the markets covered in this research study have been accounted for, viewed in extensive detail, verified through primary research, and analyzed to get the final quantitative and qualitative data.

Global Soft Skills Training Market Segments Analysis

Global Soft Skills Training Market is segmented by Skill Type, Delivery Format, Sourcing, Channel Provider, Industry Vertical and region. Based on Skill Type, the market is segmented into Communication and Interpersonal Skills, Leadership and Management Skills, Problem-Solving and Critical Thinking Skills and Emotional Intelligence and Self-Awareness. Based on Delivery Format, the market is segmented into Instructor-Led, Virtual Instructor-Led and Self-Paced E-Learning. Based on Sourcing, the market is segmented into In-house and Outsourced. Based on Channel Provider, the market is segmented into Corporate/ Enterprise, Academic, Government, Managers, Supervisors, Team Leaders, Entry-Level Employees and Mid-Level Professionals. Based on Industry Vertical, the market is segmented into Healthcare, IT and Telecom, Banking and Financial Services, Education, Manufacturing and Others. Based on region, the market is segmented into North America, Europe, Asia Pacific, Latin America and Middle East & Africa.

Driver of the Global Soft Skills Training Market

The global soft skills training market is primarily driven by the swift advancements in technology. As businesses increasingly adopt automation and artificial intelligence, there has been a notable rise in the demand for human-centric skills, which include effective communication, problem-solving abilities, and emotional intelligence. In today's workplace, professionals must augment their technical know-how with robust soft skills to facilitate collaboration, encourage innovation, and adjust to the changing employment environment. This growing necessity for comprehensive soft skills training across diverse industries and geographical areas is fueling the expansion of the soft skills training market, catering to the evolving needs of the workforce.

Restraints in the Global Soft Skills Training Market

A significant constraint in the Global Soft Skills Training market is the limited awareness among both employers and individuals regarding the concrete advantages of such training. Unlike hard skills, the measurable impact of soft skills on business results can be difficult to quantify, which often leads to lower investment priority. Furthermore, widespread misconceptions about the time and effort necessary to cultivate these abilities may deter potential participants. To address this challenge, it is crucial to change perceptions by leveraging data-driven insights that demonstrate the positive relationship between improved soft skills and enhanced employee performance, cohesive team dynamics, and greater organizational achievements.

Market Trends of the Global Soft Skills Training Market

The Global Soft Skills Training market is witnessing a notable shift towards personalized learning paths, driven by advancements in data analytics and artificial intelligence. Training providers are increasingly customizing content to cater to individual learners' unique strengths, weaknesses, and personal preferences, resulting in elevated engagement levels and improved skill retention. This trend not only empowers professionals to focus on specific areas for development but also fosters self-directed growth, enabling them to construct personalized skill sets. As organizations recognize the importance of tailored training solutions in enhancing employee capabilities, this trend is likely to significantly impact career trajectories and organizational effectiveness in the coming years.

Table of Contents

Introduction

• Objectives of the Study
• Scope of the Report
• Definitions

Research Methodology

• Information Procurement
• Secondary & Primary Data Methods
• Market Size Estimation
• Market Assumptions & Limitations

Executive Summary

• Global Market Outlook
• Supply & Demand Trend Analysis
• Segmental Opportunity Analysis

Market Dynamics & Outlook

• Market Overview
• Market Size
• Market Dynamics
  • Drivers & Opportunities
  • Restraints & Challenges
• Porters Analysis
  • Competitive rivalry
  • Threat of substitute
  • Bargaining power of buyers
  • Threat of new entrants
  • Bargaining power of suppliers

Key Market Insights

• Key Success Factors
• Degree of Competition
• Top Investment Pockets
• Market Ecosystem
• Market Attractiveness Index, 2024
• PESTEL Analysis
• Macro-Economic Indicators
• Value Chain Analysis
• Pricing Analysis
• Regulatory Landscape
• Case Studies

Global Soft Skills Training Market Size by Skill Type & CAGR (2025-2032)

• Market Overview
• Communication and Interpersonal Skills
• Leadership and Management Skills
• Problem-Solving and Critical Thinking Skills
• Emotional Intelligence and Self-Awareness

Global Soft Skills Training Market Size by Delivery Format & CAGR (2025-2032)

• Market Overview
• Instructor-Led
• Virtual Instructor-Led
• Self-Paced E-Learning

Global Soft Skills Training Market Size by Sourcing & CAGR (2025-2032)

• Market Overview
• In-house
• Outsourced

Global Soft Skills Training Market Size by Channel Provider & CAGR (2025-2032)

• Market Overview
• Corporate/ Enterprise
• Academic
• Government
• Managers
• Supervisors
• Team Leaders
• Entry-Level Employees
• Mid-Level Professionals

Global Soft Skills Training Market Size by Industry Vertical & CAGR (2025-2032)

• Market Overview
• Healthcare
• IT and Telecom
• Banking and Financial Services
• Education
• Manufacturing
• Others

Global Soft Skills Training Market Size & CAGR (2025-2032)

• North America (Skill Type, Delivery Format, Sourcing, Channel Provider, Industry Vertical)
  • US
  • Canada
• Europe (Skill Type, Delivery Format, Sourcing, Channel Provider, Industry Vertical)
  • Germany
  • Spain
  • France
  • UK
  • Italy
  • Rest of Europe
• Asia Pacific (Skill Type, Delivery Format, Sourcing, Channel Provider, Industry Vertical)
  • China
  • India
  • Japan
  • South Korea
  • Rest of Asia-Pacific
• Latin America (Skill Type, Delivery Format, Sourcing, Channel Provider, Industry Vertical)
  • Brazil
  • Rest of Latin America
• Middle East & Africa (Skill Type, Delivery Format, Sourcing, Channel Provider, Industry Vertical)
  • GCC Countries
  • South Africa
  • Rest of Middle East & Africa

Competitive Intelligence

• Top 5 Player Comparison
• Market Positioning of Key Players, 2024
• Strategies Adopted by Key Market Players
• Recent Developments in the Market
• Company Market Share Analysis, 2024
• Company Profiles of All Key Players
  • Company Details
  • Product Portfolio Analysis
  • Company's Segmental Share Analysis
  • Revenue Y-O-Y Comparison (2022-2024)

Key Company Profiles

• Articulate Global Inc. (United States)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Computer Generated Solutions Inc. (United States)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Coursera Inc. (United States)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Crucial Learning (United States)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• D2L Corp. (Canada)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• edX LLC (United States)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Global Training Solutions Inc. (United States)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• GoSkills Ltd. (United States)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Health and Safety Institute Inc. (United States)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Interaction Associates Inc. (United States)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• MPS Ltd. (India)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• New Horizons Computer Learning Centers Inc. (United States)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• NIIT Ltd. (India)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• SGS SA (Switzerland)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Skillsoft Corp. (United States)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Udacity Inc. (United States)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Udemy Inc. (United States)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Wilson Learning Worldwide Inc. (United States)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Pearson Plc (United Kingdom)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments

Conclusion & Recommendations