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市場調查報告書
商品編碼
1642446
2025-2033 年按解決方案、服務、部署類型、組織規模、垂直產業和區域分類的設施管理市場報告Facility Management Market Report by Solution, Service, Deployment Type, Organization Size, Vertical, and Region 2025-2033 |
2024年全球設施管理IMARC Group規模達790億美元。對數位化業務解決方案的日益關注、綠色建築建設的不斷增加、公司遵守環境規範的要求不斷提高以及對外包設施管理服務不斷成長的需求是推動市場的一些主要因素。
設施管理是一個多學科領域,可有效管理和維護組織內的實體資產、基礎設施和服務。它涉及整合人員、流程、技術和建築環境,以確保設施的平穩運作和最佳性能。設施管理專業人員負責各種任務,包括設施規劃、維護和維修、空間管理、安全和保全、能源管理、環境永續性和供應商管理。它們對於為員工和利害關係人創造和維護安全、實用和高效的工作環境至關重要。有效的設施管理可以提高生產力、節省成本、降低風險並增強使用者體驗。它涉及策略規劃、資源分配和最佳實踐的實施,以使設施與組織目標保持一致。設施管理解決法規遵循、永續發展計畫以及自動化和數據驅動決策的技術整合。
各種組織越來越傾向於將設施管理功能外包給專業服務供應商,推動了設施管理市場的發展。外包設施管理使組織能夠專注於其核心能力,同時將非核心職能留給專業人士。反過來,這對市場做出了重大貢獻。此外,物聯網(IoT)、人工智慧(AI)和雲端運算等先進技術在設施管理解決方案中的整合提高了營運效率,這為市場創造了積極的前景。隨著跨國公司在不同地區擴展業務,對標準化設施管理服務的需求變得至關重要,從而促進整體市場成長。此外,設施管理擴大與其他業務功能(例如人力資源、IT 和財務)整合,導致全球範圍內對整合設施管理解決方案的需求不斷增加。
智慧建築解決方案的採用不斷增加
智慧建築解決方案的日益普及主要推動了設施管理市場的發展。智慧建築配備了感測器、自動化系統和資料分析等先進技術,能夠對各種建築系統和服務進行智慧監控和控制。這些智慧建築解決方案具有眾多優勢,例如提高能源效率、最佳化空間利用率、增強安全性以及主動維護。設施管理專業人員利用這些技術遠端監控和管理建築運作、識別效率低下的問題並主動解決維護問題。智慧建築解決方案與設施管理實踐的整合可以實現即時資料收集和分析,從而實現數據驅動的決策和預測性維護策略。這有助於降低營運成本,提高居住者的舒適度和福祉,並延長建築資產的使用壽命。
對加值服務的需求不斷增加
對增值服務不斷成長的需求在推動設施管理市場的成長中發揮著至關重要的作用。傳統上,設施管理通常專注於維護、維修和營運任務等基本服務。然而,人們越來越認知到設施管理可以提供超出這些核心功能的附加價值。組織正在尋找設施管理提供者,以提供超出基本維護範圍的更廣泛的服務。加值服務可能包括工作場所最佳化、空間規劃、佔用管理、永續發展諮詢、能源管理、技術整合和數據驅動的見解。這些加值服務可協助組織最佳化設施、提高營運效率、提高員工生產力並創造更好的使用者體驗。此外,提供先進技術和資料分析功能的設施管理提供者使組織能夠做出數據驅動的決策、識別趨勢並主動解決問題。這有助於更好的資源分配、節省成本和提高效能。因此,提供這些附加服務的設施管理提供者正在市場上經歷大量的成長機會。
不斷成長的監管合規要求
不斷成長的監管合規要求正在為市場創造積極的前景。許多政府和各行業的監管機構都實施了組織必須遵守的與安全、安保、健康和環境標準相關的嚴格法規。遵守這些法規需要設施管理專業人員的專業知識,他們可以確保設施符合所需的標準。設施管理涵蓋多個領域,包括建築安全、緊急準備、工作場所人體工學、廢棄物管理、能源效率和環境永續性。設施管理專業人員對於制定和實施符合監管要求的政策、程序和實踐至關重要。他們進行定期檢查、審計和風險評估,以識別潛在的合規差距並實施糾正措施。隨著監管環境不斷發展並變得更加嚴格,組織越來越依賴設施管理服務來確保合規性並降低法律和財務風險。
設施物業管理
建築資訊模型
綜合工作場所管理系統
設施營運與安全管理
其他
設施物業管理主導設施管理市場
設施物業管理是最大的細分市場,因為它對市場成長做出了重大貢獻。設施物業管理涉及管理和管理房地產物業,包括商業建築、住宅綜合體、零售空間和工業設施。目前對專業物業管理服務日益成長的需求正在推動該細分市場的發展。業主和投資者認知到將物業管理職能外包給在租賃、租戶管理、租金收取、維護和物業估價方面具有專業知識的專業人士的價值。
設施物業管理提供者提供全面的服務,以最大限度地提高物業價值、最佳化入住率並確保物業的順利運作。它們幫助業主降低風險、提高租戶滿意度並增加租金收入。隨著房地產市場的擴大和競爭的加劇,對高效物業管理的需求變得至關重要。設施物業管理部門專注於為業主提供增值服務,對設施管理市場的整體成長做出了重大貢獻。
部署與整合
諮詢與培訓
支援與維護
審核和品質評估
其他
部署和整合佔據設施管理市場的最大佔有率
部署和整合領域正在經歷設施管理市場的大規模成長。該部門專注於實施和整合設施管理解決方案,包括軟體、硬體和技術基礎設施。隨著組織認知到技術在最佳化設施管理營運方面的重要性,對部署和整合服務的需求不斷成長。
設施管理供應商協助選擇、客製化和實施軟體平台、感測器網路、物聯網設備和其他技術解決方案。此細分市場的成長受到多種因素的推動,例如智慧建築解決方案的日益普及、數據驅動決策的需求以及設施管理與其他業務功能的整合。
部署和整合部分確保無縫連接、互通性和技術的有效利用,以提高營運效率並提供即時洞察。透過使組織能夠利用先進技術,部署和整合部分為設施管理市場的成長做出了重大貢獻,促進傳統設施向智慧和最佳化環境的轉變。
本地部署
雲
本地在設施管理市場中佔有最大佔有率
本地部分在設施管理市場中正在經歷顯著成長,因為它包括在組織的實體基礎設施內部署設施管理解決方案,而不是依賴基於雲端的或異地託管。各種組織更喜歡在本地解決方案的推動下對其設施管理系統和資料進行完全控制和所有權,這正在影響該領域的成長。此外,具有嚴格資料隱私和安全法規的不同行業可能會選擇本地部署以保持合規性。
此外,本地部分適合網路連線有限或不可靠的組織,因為它不嚴重依賴網路可用性。它提供對資料的即時存取並提供更高的資料處理速度,這對於時間敏感的設施管理操作至關重要。
大型企業
中小企業
大型企業在設施管理市場中佔有最大佔有率。
大型企業包括在多個地點或廣泛的產品組合中具有規模和複雜設施管理需求的組織。他們通常有多樣化和廣泛的設施管理要求,包括管理多個物業、最佳化空間利用率、確保法規遵循以及實施能源效率計劃。因此,這些組織尋求全面的設施管理服務來解決這些複雜性。
此外,大型企業有資源投資先進的設施管理技術和解決方案,包括智慧建築系統、物聯網設備和資料分析平台。他們可以利用這些技術來提高營運效率、降低成本並提高設施的整體性能。此外,大型企業與設施管理服務提供者簽訂了長期合約或合作夥伴關係,確保了一致的服務需求並促進了該細分市場的成長。
銀行、金融服務和保險
資訊科技和電信
房地產
政府和公共部門
衛生保健
教育
零售
其他
銀行、金融服務和保險 (BFSI) 代表領先的垂直領域
銀行、金融服務和保險 (BFSI) 部門包括銀行、金融機構、保險公司和相關組織。 BFSI 組織在高度監管的環境中營運,具有嚴格的合規性要求,特別是在安全和資料隱私方面。設施管理服務有助於確保遵守這些法規,例如實體安全措施和災難復原規劃。此外,BFSI 產業的營運嚴重依賴技術基礎設施和資料中心。設施管理對於管理這些設施、確保其可用性、安全性和最佳效能至關重要。此外,BFSI 部門通常擁有大型且地理位置分散的設施組合,包括分公司、辦公室和資料中心。有效的設施管理服務有助於整合營運、最佳化空間利用率以及標準化跨地點的流程。
北美洲
歐洲
亞太地區
拉丁美洲
中東和非洲
北美表現出明顯的主導地位,佔據最大的設施管理市場佔有率
該報告還對所有主要區域市場進行了全面分析,其中包括北美;歐洲;亞太地區;拉丁美洲;以及中東和非洲。
由於幾個關鍵因素,北美正在經歷設施管理市場的最高成長。該地區商業基礎設施成熟、發達,擁有許多大型企業、機構和組織。這些實體具有廣泛的設施管理需求,並且經常將這些服務外包給專業供應商,從而推動市場成長。
北美非常重視監管合規性和永續性。與安全、安保、能源效率和環境標準相關的更嚴格的法規需要設施管理專業人員的專業知識。該地區的組織依靠設施管理服務來確保合規性並實現永續發展目標,進一步促進市場成長。
快速的技術進步和智慧建築解決方案的採用在北美非常普遍。該地區在設施管理中實施物聯網、人工智慧和資料分析等先進技術方面處於領先地位。這些技術的整合提高了營運效率、降低了成本並促進了永續性,從而推動了對設施管理服務的需求。
頂級設施管理公司在推動設施管理市場的成長方面發揮著重要作用。這些公司擁有專業知識、資源和經驗,可以為各行業的客戶提供全面的設施管理服務和解決方案。他們提供多種服務,包括維護和維修、空間管理、安全服務、能源管理和永續發展諮詢。他們多樣化的服務組合吸引了尋求綜合設施管理解決方案的客戶。這些公司利用先進技術和數位平台來提高營運效率並提供增值服務。它們結合了物聯網設備、資料分析和自動化系統,以最佳化設施效能、降低成本並提供即時見解。幾家頂級公司已經建立了強大的全球網路和合作夥伴關係,使他們能夠在多個地點提供服務。此外,這些公司專注於創新和研究,以保持在新興趨勢和行業最佳實踐的前沿。他們不斷探索新技術、永續發展計畫和工作場所最佳化策略,確保為客戶提供尖端的解決方案。此外,頂級設施管理公司優先考慮客戶滿意度,並努力與客戶建立長期合作夥伴關係。他們了解客戶的需求,提供量身定做的解決方案,並提供高品質的服務來滿足並超越客戶的期望。他們在市場上的存在和成功有助於增強人們對外包設施管理職能的信心,從而推動市場成長。
IBM公司
甲骨文
天寶公司
博通公司
SAP 印度私人有限公司
阿基布斯
應計
MCS解決方案
普蘭農集團
iOFFICE,LP。
玉軌
度量流公司
福祿克公司
設施管理 eXpress 有限責任公司
2022 年,IBM 公司推出了軟體來打破資料孤島並簡化規劃和分析。它包括一個新的分析內容中心,用於匯集來自多個供應商的商業智慧解決方案。
2023 年 3 月,Planon Group 宣布收購 control.IT Unternehmensberatung GmbH,這是一家專門從事 DACH 地區房地產 (RE) 資產和投資組合管理的軟體公司,及其 SaaS 產品 bison.box 和 CollaborationApp。此次收購還包括 control.IT 子公司 easol GmbH 和 Synapplix GmbH。
Facilities Management eXpress(「FMX」)於 2019 年 10 月宣布獲得五榆資本的策略性投資。
The global facility management market size reached USD 79.0 Billion in 2024. Looking forward, IMARC Group expects the market to reach USD 228.5 Billion by 2033, exhibiting a growth rate (CAGR) of 11.21% during 2025-2033. The increasing focus on digitizing business solutions, the rising construction of green buildings, the escalating requirement of companies to comply with environmental norms, and the growing demand for outsourced facility management services are some of the major factors propelling the market.
Facility management is a multidisciplinary field that effectively manages and maintains physical assets, infrastructure, and services within an organization. It involves integrating people, processes, technology, and the built environment to ensure smooth operation and optimal performance of facilities. Facility management professionals are responsible for various tasks, including facility planning, maintenance and repairs, space management, safety and security, energy management, environmental sustainability, and vendor management. They are crucial in creating and maintaining safe, functional, and efficient working environments for employees and stakeholders. Effective facility management improves productivity, cost savings, risk mitigation, and enhanced user experience. It involves strategic planning, resource allocation, and the implementation of best practices to align facilities with organizational goals and objectives. Facility management addresses regulatory compliance, sustainability initiatives, and technology integration for automation and data-driven decision-making.
The facility management market is driven by the increasing preference for outsourcing facility management functions to specialized service providers by various organizations. Outsourcing facility management allows organizations to focus on their core competencies while leaving non-core functions to specialized professionals. This, in turn, is significantly contributing to the market. Moreover, the integration of advanced technologies like the Internet of Things (IoT), artificial intelligence (AI), and cloud computing in facility management solutions enhances operational effectiveness, which is creating a positive outlook for the market. As multinational corporations expand their operations across different geographies, the need for standardized facility management services becomes crucial, thereby promoting overall market growth. Additionally, facility management is increasingly integrated with other business functions, such as human resources, IT, and finance, leading to the augmenting demand for integrated facility management solutions on the global level.
Rising adoption of smart building solutions
The rising adoption of smart building solutions is majorly driving the facility management market. Smart buildings are equipped with advanced technologies such as sensors, automation systems, and data analytics, enabling intelligent monitoring and control of various building systems and services. These smart building solutions offer numerous benefits, such as improved energy efficiency, optimized space utilization, enhanced security and safety, and proactive maintenance. Facility management professionals leverage these technologies to remotely monitor and manage building operations, identify inefficiencies, and proactively address maintenance issues. The integration of smart building solutions with facility management practices allows for real-time data collection and analysis, enabling data-driven decision-making and predictive maintenance strategies. This helps in reducing operational costs, enhancing occupant comfort and well-being, and extending the lifespan of building assets.
Increasing demand for value-added services
The increasing demand for value-added services is playing a crucial role in driving the growth of the facility management market. Traditionally, facility management generally focused on essential services like maintenance, repairs, and operational tasks. However, there is growing recognition that facility management can provide additional value beyond these core functions. Organizations are seeking facility management providers that offer a broader range of services that go beyond essential maintenance. Value-added services may include workplace optimization, space planning, occupancy management, sustainability consulting, energy management, technology integration, and data-driven insights. These value-added services help organizations optimize their facilities, improve operational efficiency, enhance employee productivity, and create a better user experience. Additionally, facility management providers that offer advanced technologies and data analytics capabilities enable organizations to make data-driven decisions, identify trends, and proactively address issues. This contributes to better resource allocation, cost savings, and improved performance. As a result, facility management providers offering these added services are experiencing numerous growth opportunities in the market.
Growing regulatory compliance requirements
The growing regulatory compliance requirements are creating a positive outlook for the market. Numerous governments and regulatory bodies across various industries have implemented strict regulations related to safety, security, health, and environmental standards that organizations must adhere to. Complying with these regulations necessitates the expertise of facility management professionals who can ensure that facilities meet the required standards. Facility management encompasses diverse areas, including building safety, emergency preparedness, workplace ergonomics, waste management, energy efficiency, and environmental sustainability. Facility management professionals are crucial in developing and implementing policies, procedures, and practices that align with regulatory requirements. They conduct regular inspections, audits, and risk assessments to identify potential compliance gaps and implement corrective measures. As the regulatory landscape continues evolving and becoming more stringent, organizations increasingly rely on facility management services to ensure compliance and mitigate legal and financial risks.
Facility Property Management
Building Information Modeling
Integrated Workplace Management System
Facility Operations and Security Management
Others
Facility property management dominates the facility management market
Facility property management is the largest segment due to its significant contribution to market growth. Facility property management involves managing and administrating real estate properties, including commercial buildings, residential complexes, retail spaces, and industrial facilities. The increasing demand for professional property management services is currently providing an impetus to the market segment. Property owners and investors recognize the value of outsourcing property management functions to specialized professionals with expertise in leasing, tenant management, rent collection, maintenance, and property valuation.
Facility property management providers offer comprehensive services to maximize property value, optimize occupancy rates, and ensure the smooth operation of properties. They help property owners mitigate risks, enhance tenant satisfaction, and increase rental income. The need for efficient property management becomes crucial as the real estate market expands and becomes more competitive. The facility property management segment, focusing on delivering value-added services to property owners, contributes significantly to the overall growth of the facility management market.
Deployment and Integration
Consulting and Training
Support and Maintenance
Auditing and Quality Assessment
Others
Deployment and integration hold the largest share of the facility management market
The deployment and integration segment is experiencing the massive growth in the facility management market. This segment focuses on implementing and integrating facility management solutions, including software, hardware, and technology infrastructure. As organizations recognize the importance of technology in optimizing facility management operations, there is a growing demand for deployment and integration services.
Facility management providers assist in selecting, customizing, and implementing software platforms, sensor networks, IoT devices, and other technological solutions. This segment growth is driven by various factors such as the increasing adoption of smart building solutions, the need for data-driven decision-making, and the integration of facility management with other business functions.
The deployment and integration segment ensures seamless connectivity, interoperability, and efficient utilization of technology to enhance operational efficiency and provide real-time insights. By enabling organizations to leverage advanced technologies, the deployment and integration segment contributes significantly to the growth of the facility management market, facilitating the transformation of traditional facilities into intelligent and optimized environments.
On-Premises
Cloud
On-premises holds the largest share in the facility management market
The on-premises segment is experiencing significant growth in the facility management market as it includes deploying facility management solutions within the organization's physical infrastructure rather than relying on cloud-based or off-site hosting. Various organizations prefer complete control and ownership over their facility management systems and data, facilitated by on-premises solutions, which is impacting the growth in this segment. Additionally, diverse industries with stringent data privacy and security regulations may opt for on-premises deployments to maintain compliance.
Furthermore, the on-premises segment caters to organizations with limited or unreliable internet connectivity as it does not rely heavily on network availability. It provides real-time access to data and offers higher data processing speeds, which is critical for time-sensitive facility management operations.
Large Enterprises
Small and Medium Size Enterprises
Large enterprises hold the largest share of the facility management market.
Large enterprises encompass organizations with significant scale and complex facility management needs across multiple locations or extensive portfolios. They often have diverse and extensive facility management requirements, including managing multiple properties, optimizing space utilization, ensuring regulatory compliance, and implementing energy efficiency initiatives. As a result, these organizations seek comprehensive facility management services to address these complexities.
Moreover, large enterprises have the resources to invest in advanced facility management technologies and solutions, including smart building systems, IoT devices, and data analytics platforms. They can leverage these technologies to enhance operational efficiency, reduce costs, and improve the overall performance of their facilities. Additionally, large enterprises have long-term contracts or partnerships with facility management service providers, ensuring consistent service demand and contributing to the segment's growth.
Banking, Financial Services, and Insurance
IT and Telecom
Real Estate
Government and Public Sector
Healthcare
Education
Retail
Others
Banking, financial services, and insurance (BFSI) represents the leading vertical
The banking, financial services, and insurance (BFSI) segment encompasses banks, financial institutions, insurance companies, and related organizations. BFSI organizations operate in highly regulated environments with stringent compliance requirements, particularly regarding security and data privacy. Facility management services help ensure adherence to these regulations, such as physical security measures and disaster recovery planning. Furthermore, the BFSI industry relies heavily on technology infrastructure and data centers for its operations. Facility management is crucial in managing these facilities, ensuring their availability, security, and optimal performance. Moreover, the BFSI sector often has large and geographically dispersed facility portfolios, including branches, offices, and data centers. Effective facility management services assist in consolidating operations, optimizing space utilization, and standardizing processes across locations.
North America
Europe
Asia Pacific
Latin America
Middle East and Africa
North America exhibits a clear dominance, accounting for the largest facility management market share
The report has also provided a comprehensive analysis of all the major regional markets, which include North America; Europe; Asia Pacific; Latin America; and the Middle East and Africa.
North America is experiencing the highest growth in the facility management market due to several key factors. The region has a mature and developed commercial infrastructure with many large enterprises, institutions, and organizations. These entities have extensive facility management needs and often outsource these services to specialized providers, driving the market growth.
There is a strong emphasis on regulatory compliance and sustainability in North America. Stricter regulations related to safety, security, energy efficiency, and environmental standards necessitate the expertise of facility management professionals. Organizations in the region rely on facility management services to ensure compliance and meet sustainability goals, further contributing to market growth.
Rapid technological advancements and the adoption of smart building solutions are prevalent in North America. The region leads in implementing advanced technologies such as IoT, artificial intelligence, and data analytics in facility management. The integration of these technologies enhances operational efficiency, reduces costs, and promotes sustainability, driving the demand for facility management services.
The top facility management companies are playing a significant role in driving the growth of the facility management market. These companies possess the expertise, resources, and experience to deliver comprehensive facility management services and solutions to clients across various industries. They offer multiple services, including maintenance and repairs, space management, security services, energy management, and sustainability consulting. Their diverse service portfolios attract clients seeking integrated facility management solutions. These companies leverage advanced technologies and digital platforms to enhance operational efficiency and deliver value-added services. They incorporate IoT devices, data analytics, and automation systems to optimize facility performance, reduce costs, and provide real-time insights. Several top companies have established strong global networks and partnerships, allowing them to provide services across multiple locations. Moreover, these companies focus on innovation and research to stay at the forefront of emerging trends and industry best practices. They continuously explore new technologies, sustainability initiatives, and workplace optimization strategies, ensuring they deliver cutting-edge solutions to their clients. Additionally, top facility management companies prioritize customer satisfaction and strive to create long-term partnerships with their clients. They understand client needs, provide tailored solutions, and deliver high-quality services to meet and exceed expectations. Their presence and success in the market contribute to increased confidence in outsourcing facility management functions, thereby driving market growth.
IBM Corporation
Oracle
Trimble Inc.
Broadcom, Inc.
SAP India Private Limited
Archibus
Accruent
MCS Solutions
Planon Group
iOFFICE, LP.
JadeTrack
MetricStream, Inc.
Fluke Corporation
Facilities Management eXpress, LLC
In 2022, IBM Corporation launched software to breakdown data silos as well as streamline planning and analytics. It includes a new analytics content hub to bring together business intelligence solutions from multiple vendors.
In March 2023, Planon Group announced the acquisition of control.IT Unternehmensberatung GmbH, a software company specializing in real estate (RE) asset and portfolio management in the DACH region, along with its SaaS products bison.box and CollaborationApp. This acquisition further includes control.IT subsidiaries easol GmbH and Synapplix GmbH.
Facilities Management eXpress ("FMX") announced a strategic investment from Five Elms Capital in October 2019. The partnership with Five Elms assists in expanding the platform capabilities while aiming for best-in-class customer service.