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商品編碼

1640669

中東和非洲勞動力管理軟體：市場佔有率分析、行業趨勢和成長預測（2025-2030 年）

MEA Workforce Management Software - Market Share Analysis, Industry Trends & Statistics, Growth Forecasts (2025 - 2030)

出版日期: 2025年01月05日 | 出版商:

Mordor Intelligence | 英文 100 Pages | 商品交期: 2-3個工作天內

價格

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簡介目錄

中東和非洲勞動力管理軟體市場規模預計在 2025 年為 4.4 億美元，預計到 2030 年將達到 6.6 億美元，預測期內（2025-2030 年）的複合年成長率為 8.38%。

主要亮點

人工智慧等先進技術的日益廣泛使用正在推動勞動力管理市場的發展。中小企業對物聯網的需求日益成長以及遠端勞動力解決方案的日益普及將推動勞動力管理的需求。隨著智慧型手機的普及率不斷提高以及企業對勞動力分析的更加重視，勞動力管理行業預計將實現更盈利的成長。
透過利用人工智慧進行勞動力管理，公司可以評估現有員工的人才庫，並利用歷史技能資料來考慮技能鄰近性、過去的經驗和預期的職業道路。相匹配，同時提供平台供他們填補。員工可以更了解企業內通常無法接觸到的各種計劃和經驗，同時還可以獲得個人化建議，為他們提供合適的機會。例如，沙烏地阿拉伯計劃在2030年向人工智慧投資200億美元。這可能為市場參與者創造機會將人工智慧納入其勞動力管理解決方案。
物聯網和雲端基礎的解決方案的日益再形成，推動了勞動力管理軟體的成長，增強了資料主導的決策能力，實現了遠端勞動力管理，並為企業提供了擴充性和成本效益。市場。隨著這些技術的發展，勞動力管理軟體市場預計將經歷進一步的成長和創新。
中東和非洲地區的中小型企業擴大採用分析解決方案和勞動力管理軟體，從而推動了市場成長。隨著越來越多的企業認知到這些技術的好處，未來幾年對勞動力管理軟體的需求預計將持續成長。
中東和非洲的勞動力管理軟體市場可能會面臨阻礙市場發展的若干實施和整合問題。資料安全和隱私是中東和非洲地區組織關注的主要議題。由於擔心資料外洩和資料遵循問題，公司可能不願意將員工和業務資料轉移到雲端基礎的勞動力管理解決方案。
過去十年來，遠距就業變得越來越普遍。然而，COVID-19 在短時間內大大加速了這一趨勢，迫使各種規模的企業迅速實施該地區政府建議的自我隔離措施。遠端勞動力管理軟體已成為企業的重要工具，因為它可以幫助企業有效地處理遠距勞動力以及由於疫情而需要更多人遠距工作的需求。
國際貨幣基金組織表示，阿拉伯聯合大公國經濟從新冠疫情的影響中迅速復甦，在國內經濟活動復甦、財政和外部盈餘較高等因素的推動下，經濟成長迅速強勁。根據國際貨幣基金組織的最新預測，今年阿拉伯聯合大公國的GDP成長率預計將從去年的3.8%升至6%以上。儘管石油成本不斷上升，且新冠疫情導致對家庭和企業的財政支持逐漸減少，但預算盈餘仍在擴大。

中東和非洲勞動力管理軟體市場趨勢

勞動力調度和勞動力分析類型預計將佔據較大的市場佔有率

勞動力分析是從內部和外部來源收集與勞動力相關的資料，對其進行分析並將其轉化為可操作的資訊。透過收集員工資料，勞動力分析能夠幫助制定更好的人力資源策略業務決策，為與勞動力相關的選擇提供投資報酬率證據，並改善整體業務成果。
勞動力分析關注的是工作本身，而非僅是人。勞動力分析追蹤和分析員工業務，以改善工作流程，並使人力資源領導者能夠做出資料主導的決策，從而提高員工的成功率和體驗。
勞動力分析對組織的好處是它可以追蹤員工績效並建立基準值以實現目標並提高效率。收集和分析勞動力分析的最大好處之一是工作場所分析，它可以幫助及早發現對新職能或職位的需求並得出更好的招募標準。它還可以幫助您更快地識別合格的候選人，並在招募和入職過程中提供更多價值。勞動力分析有助於打破資料孤島並將所有勞動力資料集中在一個地方。這可以提供更高的可視性、自助服務、更全面的資料集並改善決策者之間的溝通。
此外，勞動力分析可以幫助培養信任和透明的公司文化，讓每位員工的貢獻都得到認可和獎勵。勞動力分析創建了資料軌跡，以便員工可以看到誰得到了認可以及原因。加強監測。勞動力分析允許企業領導者透過監控員工受僱前後流程的輸入和輸出來追蹤設定的基準的進度。
勞動力調度解決方案已發展到可以自動化管理者在最佳化勞動力管理時以前面臨的幾個操作問題的程度。目前已有人工智慧解決方案可以處理更大的工作量、預測季節變化所帶來的需求以及最佳地安排輪班工人。此外，這些解決方案還允許員工控制自己的程序並在需要時直接與其他員工輪班。
在重新定位勞動力管理軟體市場中的應用程式時，勞動力調度和勞動力分析是基本考慮因素。它們在確保新環境中軟體的安全性、合規性和效能方面發揮著至關重要的作用。 Nutanix 表示，改善安全態勢和滿足監管要求將成為 2023 年歐洲、中東和非洲地區遷移應用程式的主要驅動力，約有 44% 的受訪者表示認同。其次是雲端原生解決方案整合，佔了43%的市場。

預計阿拉伯聯合大公國將佔據較大的市場佔有率

阿拉伯聯合大公國 (UAE) 各地的企業正在製定和實施雄心勃勃的轉型藍圖，以確保其在數位世界中的相關性。該地區第三平台的使用十分廣泛，其中雲端、行動和社交技術的採用已變得十分普遍。
此外，該地區的 IT 產業本土企業也不斷增多，他們不斷創造解決方案來滿足日益成長的本地需求。例如，2023 年 1 月，人力資源科技領域快速成長的獨角獸 Darwinbox 與微軟達成合作關係，為中東和北非 (Mena) 的組織提供在快速變化的職場中蓬勃發展所需的工具工作場所。我們宣布了合作夥伴關係。 Darwinbox 與微軟產品生態系統的深度整合將成為合作的一部分，同時也將共同創新解決方案以提升員工體驗。除了共同創新藍圖之外，微軟還對 Darwinbox 進行了股權投資，以進一步實現其使組織能夠整合整個員工生命週期的目標。
2022年12月，阿拉伯聯合大公國綜合電信公司（EITC）的子公司du宣布與諾基亞合作，加速提升員工技能並促進阿拉伯聯合大公國的人才發展。作為協議的一部分，諾基亞將實施培訓和發展員工的技術能力和知識轉移的計劃。
2023 年 1 月，DP World 旗下公司 ReplWorld Security 與 Transworld Group 建立策略合作夥伴關係，以增強其作為阿拉伯聯合大公國領先的承包安全、設施管理和人力資源外包解決方案供應商的能力。兩家公司將共同探索在印度半島尋找、培養和培訓技術純熟勞工以招募海外人才的方法。
阿拉伯聯合大公國的經濟正在擴張，該地區的各個產業、勞動力和企業也不斷擴張。該地區的城市正在發揮其潛力，出售這些自然資源所獲得的資金有助於提高生活水準並恢復該地區的穩定。
該地區需要熟練的勞動力來管理該國的資源。此外，勞動力管理軟體可以幫助該地區的城市提高各自行業的產量和收益。該地區最大的趨勢之一是工業革命4.0，隨著5G基礎設施的快速擴張，數位轉型預計將在預測期內大幅增加。根據OpenSignal的數據顯示，2022年阿拉伯聯合大公國的平均5G下載速度最快，為315.90Mbps。其次是卡達，速度為 275.90Mbps，沙烏地阿拉伯速度為 237.90Mbps。

中東和非洲勞動力管理軟體產業概況

中東和非洲勞動力管理軟體市場高度分散，主要企業包括 Active Operations、Management International LLP、NICE Systems Ltd、Oracle Corporation、Infor Group 和 Kronos Incorporated (UKG Inc.) Masu。市場參與者正在採取聯盟和收購等策略來加強其產品供應並獲得永續的競爭優勢。

2023 年 2 月，人力資源解決方案供應商 Workforce Africa 宣佈在賴索托王國和加彭進一步擴張。 Workforce Africa 為全球企業提供人力資源服務，包括薪資、招募、評估、人力資源支援、社會福利、獨立承包商管理和背景調查。擴張計畫為跨國公司在非洲大陸的投資鋪平了道路。

2022 年 10 月，DU Telecom 與Oracle Cloud Human Capital Management (HCM) 簽署協議，以管理其在阿拉伯聯合大公國的人力資源流程，包括招募、薪資和績效管理。此次調整將使 DU Telco 能夠在共用資料平台上標準化人力資源程序，從而改善組織的團隊管理和人力資源服務。

其他福利

Excel 格式的市場預測 (ME) 表
3 個月的分析師支持

按類型
- 勞動力調度和勞動力分析
- 考勤管理
- 績效與目標管理
- 缺勤和休假管理
- 其他軟體（疲勞管理、任務管理等）
依部署方式
- 本地
- 雲
按最終用戶產業
- BFSI
- 消費品和零售
- 車
- 能源與公共產業
- 衛生保健
- 製造業
- 其他最終用戶產業
按國家
- 阿拉伯聯合大公國
- 沙烏地阿拉伯
- 南非
- 其他中東和非洲地區

第7章競爭格局

公司簡介
- Active Operations Management International LLP
- NICE Systems Ltd
- Oracle Corporation
- Infor Group
- Kronos Incorporated（UKG Inc.）
- Reflexis Systems Inc.
- SISQUAL
- Workday Inc.
- WorkForce Software LLC
- Blue Yonder Group Inc.
- ServiceMax Inc.
- Kirona Solutions Limited
- 7shifts
- IBM Corporation
- SAP SE
- ADP LLC
- Atoss Software AG
- Mitrefinch Ltd
- Sage Group PLC
- Roubler UK Limited Company
- Tamigo UK Ltd

第8章投資分析

第9章：市場的未來

簡介目錄

Product Code: 56656

The MEA Workforce Management Software Market size is estimated at USD 0.44 billion in 2025, and is expected to reach USD 0.66 billion by 2030, at a CAGR of 8.38% during the forecast period (2025-2030).

MEA Workforce Management Software - Market - IMG1

Key Highlights

The increasing usage of advanced technology, such as artificial intelligence, drives the workforce management market. The growing need of small and medium-sized organizations for the Internet of Things and the ever-increasing popularity of remote workforce solutions will intensify the demand for workforce management. Smartphone penetration is increasing, and businesses focus more on human resource analytics, leading to more profitable growth prospects in the workforce management industry.
Companies can utilize AI in workforce management to assess their existing employees' talent inventory and leverage historical skill data to match individuals with appropriate open positions advertised by managers while considering skills adjacency, prior experiences, and intended career paths. Workers receive better visibility into a diverse pool of projects and experiences available within their business that would otherwise be inaccessible due to the value-add of personalized recommendations that serve up appropriate opportunities. For example, Saudi Arabia will invest USD 20 billion in Artificial Intelligence by 2030. This may create an opportunity for the market players to incorporate AI in workforce management solutions.
The increasing adoption of IoT and cloud-based solutions is reshaping the workforce management software market by enhancing data-driven decision-making, enabling remote workforce management, and providing scalability and cost-effectiveness for businesses. The workforce management software market will experience further growth and innovation as these technologies evolve and are expected to experience further growth and innovation.
The growing adoption of analytical solutions and workforce management software by SMEs in the MEA region is driving market growth. As more businesses recognize the advantages of these technologies, the demand for workforce management software is expected to continue to rise in the coming years.
The MEA workforce management software market may face several implementation and integration concerns hindering the market. Data security and privacy are critical concerns for organizations in the MEA region; businesses may hesitate to move their employee and operational data to cloud-based workforce management solutions due to data breaches and regulatory compliance concerns.
Over the last decade, remote employment has become increasingly popular. Nevertheless, COVID-19 significantly accelerated this trend in a short time, compelling businesses of all sizes to rapidly adopt the self-isolation measures that governments in the region were advising. Because it can assist in effectively handling the remote workforce and the pandemic's requirement for more people to work remotely, remote workforce management software has emerged as a crucial tool for businesses.
According to the IMF, the UAE economy recovered swiftly from the effects of COVID-19, with strong near-term economic growth supported by a pickup in domestic activity and high surpluses in the fiscal and external balances. According to the most recent IMF estimate, the UAE GDP growth is predicted to increase to above 6% in the current year from 3.8% last year. Fiscal surpluses have grown despite rising oil costs and a gradual reduction in fiscal support for households and businesses due to the COVID crisis.

MEA Workforce Management Software Market Trends

Workforce Scheduling and Workforce Analytics Type is Expected to Hold Significant Market Share

Workforce analytics is gathering workforce-related data from internal and external sources, analyzing it, and transforming it into actionable information. By collecting employee data, workforce analytics enables users to make better strategic business decisions about personnel, provide ROI evidence for workforce-related choices, and improve overall business outcomes.
Workforce analytics look at the work itself rather than just the people. It tracks and analyzes employees' work productivity to improve workflow and enable HR leaders to make data-driven decisions that enhance employee success and experience.
The advantages of workforce analytics for organizations revolve around tracking employee performance to establish a baseline for meeting objectives and driving efficiency. The most significant benefits of collecting and analyzing workforce analytics include workplace analytics, which helps identify the demand for new functions and positions early on, resulting in better hiring criteria. It also aids in identifying qualified candidates more quickly and providing more value during the hiring and onboarding process. Workforce analytics helps to break down data silos and centralize all the workforce data in one place. This allows for increased visibility, self-service, a more comprehensive data set, and improved communication among decision-makers.
Moreover, using workforce analytics can aid in developing a culture of trust and transparency in which individual employee contributions are recognized and rewarded. Workforce analytics leave a data trail for employees to see who is being recognized and why. It enhances monitoring. Workforce analytics enables business leaders to track progress against set benchmarks by monitoring the inputs and outputs of their pre-post-employee hiring processes.
Workforce scheduling solutions have evolved to the point where they are automating multiple operational issues that managers previously faced when optimizing workforce management. Currently, AI-powered solutions are available to handle larger workloads, predict needs with changing seasons, and optimally create schedules for shift workers. Furthermore, these solutions allow employees to take control of their programs and switch shifts with other employees directly if necessary.
Workforce scheduling and workforce analytics are fundamental considerations when relocating applications in the workforce management software market. They play an integral role in ensuring the software's security, compliance, and performance in a new environment. According to Nutanix software company, in 2023, in the Middle East and Africa (EMEA), improving security posture and meeting regulatory requirements is the top driver for relocation applications, with about 44 %of the respondents reporting the same. This is followed by integrating cloud-native solutions with a 43 % share.

United Arab Emirates is Expected to Hold Significant Market Share

Companies all over the United Arab Emirates region are setting ambitious transformation roadmaps into practice to guarantee their relevance in the digital world. Third platform usage is spreading throughout the region, and embracing technologies like cloud, mobility, and social is becoming more common.
Additionally, the area is witnessing an increase in the number of local players in the IT industries who are creating solutions to meet the rising local demand. For instance, in January 2023, To equip organizations in the Middle East and North Africa (Mena) with the necessary tools to thrive in the rapidly changing workplace, Darwinbox, the fastest-growing unicorn in the HR tech space, announced a partnership with Microsoft. Deep integrations between Darwinbox and the Microsoft product ecosystem will be a part of the cooperation, as will joint innovation of solutions to improve the employee experience. To advance its goal of enabling organizations to integrate their complete employee lifecycle, Microsoft has also made an equity investment in Darwinbox in addition to the co-innovation roadmap.
In December 2022, the Emirates Integrated Telecommunications Company (EITC) subsidiary du announced a collaboration with Nokia to improve employee skill sets and quicken initiatives to promote talent development in the UAE. As part of the agreement, Nokia will implement programs to train and grow its employees' technological proficiency and knowledge transfer.
In January 2023, To increase its capabilities as a top supplier of turnkey security, facility management, and human resources outsourcing solutions in the UAE, ReplWorld Security, a DP World company, entered into a strategic alliance with Transworld Group. The businesses will work together to find ways to hire people abroad by finding, developing, and training skilled workers in the Indian subcontinent.
The United Arab Emirates economy is expanding, as are the region's sectors, labor force, and several businesses. The cities in this area have recognized their potential, and with the money generated from selling these natural resources, living standards are rising, and regional stability is returning.
In this area, skilled labor is crucial for managing the nation's resources. Also, by using workforce management software, cities in the area can boost production and revenue from their respective industries. One of the biggest trends in the region has been the Industrial Revolution 4.0, and the digital transformation is anticipated to increase considerably over the forecast period along with the quickly expanding 5G infrastructure. According to OpenSignal, UAE had the fastest average 5G download speed in 2022 at 315.90 Mbps. Qatar and Saudi Arabia rounded out the next at 275.90 Mbps and 237.90 Mbps, respectively.

MEA Workforce Management Software Industry Overview

The Middle East and African Workforce Management Software Market is highly fragmented, with major players like Active Operations, Management International LLP, NICE Systems Ltd, Oracle Corporation, Infor Group, and Kronos Incorporated ( UKG Inc.). Players in the market are adopting strategies such as partnerships and acquisitions to enhance their product offerings and gain sustainable competitive advantage.

In February 2023, Workforce Africa, the HR solutions provider, announced its further expansion in Lesotho and Gabon. The company provides HR services like compliant payroll management, recruitment, assessment, HR support, employee benefits, independent contractor management, background verification, and more to global businesses. The expansion plans will pave the way for international businesses investing across the African continent.

In October 2022, DU Telecom signed a contract with Oracle Cloud Human Capital Management (HCM) to manage its HR processes across the UAE, including recruitment, compensation, and performance management. Due to this adaption, DU Telco will standardize HR procedures on a shared data platform, improving the organization's team management and HR services.

Additional Benefits:

The market estimate (ME) sheet in Excel format
3 months of analyst support

1 INTRODUCTION

1.1 Study Assumptions and Market Definition
1.2 Scope of the Study

2 RESEARCH METHODOLOGY

3 EXECUTIVE SUMMARY

4 MARKET INSIGHT

4.1 Market Overview
4.2 Industry Attractiveness - Porter's Five Forces Analysis
- 4.2.1 Bargaining Power of Suppliers
- 4.2.2 Bargaining Power of Buyers
- 4.2.3 Threat of New Entrants
- 4.2.4 Threat of Substitute Products
- 4.2.5 Intensity of Competitive Rivalry
4.3 Assessment of COVID-19 Impact on the Industry

5 MARKET DYNAMICS

5.1 Market Drivers
- 5.1.1 Increasing Adoption of Internet of Things (IoT) and Cloud-based Solutions Expanding the Market
- 5.1.2 Growing Adoption of Analytical Solutions and WFM by SMEs Driving Market Growth
5.2 Market Challenges
- 5.2.1 Implementation and Integration Concerns Hindering the Market

6 MARKET SEGMENTATION

6.1 By Type
- 6.1.1 Workforce Scheduling and Workforce Analytics
- 6.1.2 Time and Attendance Management
- 6.1.3 Performance and Goal Management
- 6.1.4 Absence and Leave Management
- 6.1.5 Other Softwares (Fatigue Management, Task Management, etc.)
6.2 By Deployment Mode
- 6.2.1 On-premise
- 6.2.2 Cloud
6.3 By End-user Vertical
- 6.3.1 BFSI
- 6.3.2 Consumer Goods and Retail
- 6.3.3 Automotive
- 6.3.4 Energy and Utilities
- 6.3.5 Healthcare
- 6.3.6 Manufacturing
- 6.3.7 Other End-user Verticals
6.4 By Country
- 6.4.1 United Arab Emirates
- 6.4.2 Saudi Arabia
- 6.4.3 South Africa
- 6.4.4 Rest of Middle East & Africa

7 COMPETITIVE LANDSCAPE

7.1 Company Profiles
- 7.1.1 Active Operations Management International LLP
- 7.1.2 NICE Systems Ltd
- 7.1.3 Oracle Corporation
- 7.1.4 Infor Group
- 7.1.5 Kronos Incorporated (UKG Inc.)
- 7.1.6 Reflexis Systems Inc.
- 7.1.7 SISQUAL
- 7.1.8 Workday Inc.
- 7.1.9 WorkForce Software LLC
- 7.1.10 Blue Yonder Group Inc.
- 7.1.11 ServiceMax Inc.
- 7.1.12 Kirona Solutions Limited
- 7.1.13 7shifts
- 7.1.14 IBM Corporation
- 7.1.15 SAP SE
- 7.1.16 ADP LLC
- 7.1.17 Atoss Software AG
- 7.1.18 Mitrefinch Ltd
- 7.1.19 Sage Group PLC
- 7.1.20 Roubler UK Limited Company
- 7.1.21 Tamigo UK Ltd