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UCaaS（統一通訊即服務）的全球市場，2024-2028
市場調查報告書
商品編碼
1583595

UCaaS（統一通訊即服務）的全球市場，2024-2028

Global Unified Communication as A Service (ucaas) Market 2024-2028
出版日期: | 出版商: TechNavio | 英文 187 Pages | 訂單完成後即時交付

價格

UCaaS（統一通訊即服務）市場，2024-2028

UCaaS（統一通訊即服務）市場預計在 2023 年至 2028 年期間將成長 2,375.213 億美元，預測期內複合年成長率為 37.1%。該報告包括對 UCaaS（統一通訊即服務）市場的總體分析、市場規模/預測、趨勢、成長促進因素、挑戰以及涵蓋約 25 家供應商的供應商分析。

它提供了對當前市場狀況、最新趨勢和促進因素以及整體市場環境的最新分析。該市場的推動因素包括從資本支出轉向營運支出的轉變、中小型企業對 UCaaS 的使用不斷增加以及全球協作和溝通需求的不斷成長。

市場範圍
基準年 2024年
結束年份 2028年
預測期 2024-2028
成長動力 加速度
年與前一年同期比較[2024] 27.9%
複合年成長率 37.1%
增量 237,521.3 百萬美元

研究指出，BYOD 和行動性的日益普及是未來幾年推動 UCaaS（統一通訊即服務）市場成長的關鍵因素之一。此外，混合無人機的普及和雲端仲介服務的成長勢頭預計將帶來巨大的市場需求。

目錄

第1章執行摘要

  • 市場概況

第2章 市場狀況

  • 市場生態系統
  • 市場特徵
  • 價值鏈分析

第3章 市場規模評估

  • 市場定義
  • 細分市場分析
  • 2023 年市場規模
  • 2023-2028年市場展望

第4章 市場規模表現

  • UCaaS（統一通訊即服務）全球市場 2018-2022
  • 2018-2022 年最終用戶細分分析
  • 2018-2022 年按應用分類的細分市場分析
  • 2018-2022 年區域細分分析
  • 2018-2022 年國家細分分析

第5章五力分析

  • 五力摘要
  • 買方議價能力
  • 供應商的議價能力
  • 新進入者的威脅
  • 替代品的威脅
  • 競爭威脅
  • 市場狀況

第6章 最終用戶的市場區隔

  • 市場區隔
  • 比較：按最終用戶
  • BFSI：2023-2028 年市場規模與預測
  • 資訊與通訊技術：2023-2028 年市場規模與預測
  • 醫療保健：2023-2028 年市場規模與預測
  • 零售：2023-2028 年市場規模與預測
  • 其他：2023-2028年市場規模與預測
  • 最終用戶的市場機會

第7章 按應用程式細分市場

  • 市場區隔
  • 比較：按應用
  • 企業協作：2023-2028 年市場規模與預測
  • 企業語音通訊：2023-2028 年市場規模與預測
  • 客服中心：2023-2028 年市場規模與預測
  • 按應用分類的市場機會

第8章 客戶狀況

  • 客戶狀況概覽

第9章 地區情勢

  • 區域細分
  • 比較：按地區
  • 北美：2023-2028 年市場規模與預測
  • 歐洲：2023-2028 年市場規模與預測
  • 亞太地區：2023-2028 年市場規模與預測
  • 南美洲：2023-2028年市場規模與預測
  • 中東和非洲：2023-2028 年市場規模與預測
  • 美國：2023-2028 年市場規模與預測
  • 加拿大：2023-2028 年市場規模與預測
  • 英國：2023-2028 年市場規模與預測
  • 印度：2023-2028年市場規模與預測
  • 法國：2023-2028年市場規模與預測
  • 按區域情況分類的市場機會

第10章 促進因素、挑戰、機會、限制因素

  • 市場促進因素
  • 市場問題
  • 促進因素和挑戰的影響
  • 市場機會/限制

第11章競爭格局

  • 概述
  • 競爭格局
  • 混亂的情況
  • 產業風險

第12章 競爭分析

  • 公司簡介
  • 公司市場定位
  • ALE International
  • AT and T Inc.
  • Avaya LLC
  • BT Group Plc
  • Microsoft Corp.
  • Mitel Networks Corp.
  • NEC Corp.
  • NetScout Systems Inc.
  • Oracle Corp.
  • Orange SA
  • PanTerra Networks Inc.
  • RingCentral Inc.
  • Sify Technologies Ltd.
  • Verizon Communications Inc.

第13章附錄

Product Code: IRTNTR70636

Unified Communication As A Service (Ucaas) Market 2024-2028

The unified communication as a service (Ucaas) market is forecasted to grow by USD 237521.3 mn during 2023-2028, accelerating at a CAGR of 37.1% during the forecast period. The report on the unified communication as a service (Ucaas) market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors.

The report offers an up-to-date analysis regarding the current market scenario, the latest trends and drivers, and the overall market environment. The market is driven by shift from capex to opex, increased use of ucaas by smbs, and growing need to collaborate and communicate globally.

Market Scope
Base Year2024
End Year2028
Series Year2024-2028
Growth MomentumAccelerate
YOY 202427.9%
CAGR37.1%
Incremental Value$237521.3 mn

Technavio's unified communication as a service (Ucaas) market is segmented as below:

By End-user

    • BFSI
    • ICT
    • Healthcare
    • Retail
    • Others

By Application

    • Enterprise collaboration
    • Enterprise telephony
    • Contact center

By Geographical Landscape

    • North America
    • Europe
    • APAC
    • South America
    • Middle East and Africa

This study identifies the increased adoption of byod and mobility as one of the prime reasons driving the unified communication as a service (Ucaas) market growth during the next few years. Also, hybrid ucaas gaining more traction and growing momentum of cloud brokerage services will lead to sizable demand in the market.

The report on the unified communication as a service (Ucaas) market covers the following areas:

    • Unified Communication As A Service (Ucaas) Market sizing
    • Unified Communication As A Service (Ucaas) Market forecast
    • Unified Communication As A Service (Ucaas) Market industry analysis

The robust vendor analysis is designed to help clients improve their market position, and in line with this, this report provides a detailed analysis of several leading unified communication as a service (Ucaas) market vendors that include 8x8 Inc., ALE International, AT and T Inc., Avaya LLC, BT Group Plc, Microsoft Corp., Mitel Networks Corp., NEC Corp., NetScout Systems Inc., NTT Communications Corp., Oracle Corp., Orange SA, PanTerra Networks Inc., RingCentral Inc., Sify Technologies Ltd., Tata Sons Pvt. Ltd., Telefonica SA, Telstra Corp. Ltd., Verizon Communications Inc., and Vonage Holdings Corp.. Also, the unified communication as a service (Ucaas) market analysis report includes information on upcoming trends and challenges that will influence market growth. This is to help companies strategize and leverage all forthcoming growth opportunities.

The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to an analysis of the key vendors.

The publisher presents a detailed picture of the market by the way of study, synthesis, and summation of data from multiple sources by an analysis of key parameters such as profit, pricing, competition, and promotions. It presents various market facets by identifying the key industry influencers. The data presented is comprehensive, reliable, and a result of extensive primary and secondary research. The market research reports provide a complete competitive landscape and an in-depth vendor selection methodology and analysis using qualitative and quantitative research to forecast accurate market growth.

Table of Contents

1 Executive Summary

  • 1.1 Market overview
    • Executive Summary - Chart on Market Overview
    • Executive Summary - Data Table on Market Overview
    • Executive Summary - Chart on Global Market Characteristics
    • Executive Summary - Chart on Market By Geographical Landscape
    • Executive Summary - Chart on Market Segmentation by End-user
    • Executive Summary - Chart on Market Segmentation by Application
    • Executive Summary - Chart on Incremental Growth
    • Executive Summary - Data Table on Incremental Growth
    • Executive Summary - Chart on Company Market Positioning

2 Market Landscape

  • 2.1 Market ecosystem
    • Parent Market
    • Data Table on - Parent Market
  • 2.2 Market characteristics
    • Market characteristics analysis
  • 2.3 Value chain analysis
    • Value Chain Analysis

3 Market Sizing

  • 3.1 Market definition
    • Offerings of companies included in the market definition
  • 3.2 Market segment analysis
    • Market segments
  • 3.3 Market size 2023
  • 3.4 Market outlook: Forecast for 2023-2028
    • Chart on Global - Market size and forecast 2023-2028 ($ million)
    • Data Table on Global - Market size and forecast 2023-2028 ($ million)
    • Chart on Global Market: Year-over-year growth 2023-2028 (%)
    • Data Table on Global Market: Year-over-year growth 2023-2028 (%)

4 Historic Market Size

  • 4.1 Global Unified Communication As A Service (UCaaS) Market 2018 - 2022
    • Historic Market Size - Data Table on Global Unified Communication As A Service (UCaaS) Market 2018 - 2022 ($ million)
  • 4.2 End-user segment analysis 2018 - 2022
    • Historic Market Size - End-user Segment 2018 - 2022 ($ million)
  • 4.3 Application segment analysis 2018 - 2022
    • Historic Market Size - Application Segment 2018 - 2022 ($ million)
  • 4.4 Geography segment analysis 2018 - 2022
    • Historic Market Size - Geography Segment 2018 - 2022 ($ million)
  • 4.5 Country segment analysis 2018 - 2022
    • Historic Market Size - Country Segment 2018 - 2022 ($ million)

5 Five Forces Analysis

  • 5.1 Five forces summary
    • Five forces analysis - Comparison between 2023 and 2028
  • 5.2 Bargaining power of buyers
    • Bargaining power of buyers - Impact of key factors 2023 and 2028
  • 5.3 Bargaining power of suppliers
    • Bargaining power of suppliers - Impact of key factors in 2023 and 2028
  • 5.4 Threat of new entrants
    • Threat of new entrants - Impact of key factors in 2023 and 2028
  • 5.5 Threat of substitutes
    • Threat of substitutes - Impact of key factors in 2023 and 2028
  • 5.6 Threat of rivalry
    • Threat of rivalry - Impact of key factors in 2023 and 2028
  • 5.7 Market condition
    • Chart on Market condition - Five forces 2023 and 2028

6 Market Segmentation by End-user

  • 6.1 Market segments
    • Chart on End-user - Market share 2023-2028 (%)
    • Data Table on End-user - Market share 2023-2028 (%)
  • 6.2 Comparison by End-user
    • Chart on Comparison by End-user
    • Data Table on Comparison by End-user
  • 6.3 BFSI - Market size and forecast 2023-2028
    • Chart on BFSI - Market size and forecast 2023-2028 ($ million)
    • Data Table on BFSI - Market size and forecast 2023-2028 ($ million)
    • Chart on BFSI - Year-over-year growth 2023-2028 (%)
    • Data Table on BFSI - Year-over-year growth 2023-2028 (%)
  • 6.4 ICT - Market size and forecast 2023-2028
    • Chart on ICT - Market size and forecast 2023-2028 ($ million)
    • Data Table on ICT - Market size and forecast 2023-2028 ($ million)
    • Chart on ICT - Year-over-year growth 2023-2028 (%)
    • Data Table on ICT - Year-over-year growth 2023-2028 (%)
  • 6.5 Healthcare - Market size and forecast 2023-2028
    • Chart on Healthcare - Market size and forecast 2023-2028 ($ million)
    • Data Table on Healthcare - Market size and forecast 2023-2028 ($ million)
    • Chart on Healthcare - Year-over-year growth 2023-2028 (%)
    • Data Table on Healthcare - Year-over-year growth 2023-2028 (%)
  • 6.6 Retail - Market size and forecast 2023-2028
    • Chart on Retail - Market size and forecast 2023-2028 ($ million)
    • Data Table on Retail - Market size and forecast 2023-2028 ($ million)
    • Chart on Retail - Year-over-year growth 2023-2028 (%)
    • Data Table on Retail - Year-over-year growth 2023-2028 (%)
  • 6.7 Others - Market size and forecast 2023-2028
    • Chart on Others - Market size and forecast 2023-2028 ($ million)
    • Data Table on Others - Market size and forecast 2023-2028 ($ million)
    • Chart on Others - Year-over-year growth 2023-2028 (%)
    • Data Table on Others - Year-over-year growth 2023-2028 (%)
  • 6.8 Market opportunity by End-user
    • Market opportunity by End-user ($ million)
    • Data Table on Market opportunity by End-user ($ million)

7 Market Segmentation by Application

  • 7.1 Market segments
    • Chart on Application - Market share 2023-2028 (%)
    • Data Table on Application - Market share 2023-2028 (%)
  • 7.2 Comparison by Application
    • Chart on Comparison by Application
    • Data Table on Comparison by Application
  • 7.3 Enterprise collaboration - Market size and forecast 2023-2028
    • Chart on Enterprise collaboration - Market size and forecast 2023-2028 ($ million)
    • Data Table on Enterprise collaboration - Market size and forecast 2023-2028 ($ million)
    • Chart on Enterprise collaboration - Year-over-year growth 2023-2028 (%)
    • Data Table on Enterprise collaboration - Year-over-year growth 2023-2028 (%)
  • 7.4 Enterprise telephony - Market size and forecast 2023-2028
    • Chart on Enterprise telephony - Market size and forecast 2023-2028 ($ million)
    • Data Table on Enterprise telephony - Market size and forecast 2023-2028 ($ million)
    • Chart on Enterprise telephony - Year-over-year growth 2023-2028 (%)
    • Data Table on Enterprise telephony - Year-over-year growth 2023-2028 (%)
  • 7.5 Contact center - Market size and forecast 2023-2028
    • Chart on Contact center - Market size and forecast 2023-2028 ($ million)
    • Data Table on Contact center - Market size and forecast 2023-2028 ($ million)
    • Chart on Contact center - Year-over-year growth 2023-2028 (%)
    • Data Table on Contact center - Year-over-year growth 2023-2028 (%)
  • 7.6 Market opportunity by Application
    • Market opportunity by Application ($ million)
    • Data Table on Market opportunity by Application ($ million)

8 Customer Landscape

  • 8.1 Customer landscape overview
    • Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria

9 Geographic Landscape

  • 9.1 Geographic segmentation
    • Chart on Market share By Geographical Landscape 2023-2028 (%)
    • Data Table on Market share By Geographical Landscape 2023-2028 (%)
  • 9.2 Geographic comparison
    • Chart on Geographic comparison
    • Data Table on Geographic comparison
  • 9.3 North America - Market size and forecast 2023-2028
    • Chart on North America - Market size and forecast 2023-2028 ($ million)
    • Data Table on North America - Market size and forecast 2023-2028 ($ million)
    • Chart on North America - Year-over-year growth 2023-2028 (%)
    • Data Table on North America - Year-over-year growth 2023-2028 (%)
  • 9.4 Europe - Market size and forecast 2023-2028
    • Chart on Europe - Market size and forecast 2023-2028 ($ million)
    • Data Table on Europe - Market size and forecast 2023-2028 ($ million)
    • Chart on Europe - Year-over-year growth 2023-2028 (%)
    • Data Table on Europe - Year-over-year growth 2023-2028 (%)
  • 9.5 APAC - Market size and forecast 2023-2028
    • Chart on APAC - Market size and forecast 2023-2028 ($ million)
    • Data Table on APAC - Market size and forecast 2023-2028 ($ million)
    • Chart on APAC - Year-over-year growth 2023-2028 (%)
    • Data Table on APAC - Year-over-year growth 2023-2028 (%)
  • 9.6 South America - Market size and forecast 2023-2028
    • Chart on South America - Market size and forecast 2023-2028 ($ million)
    • Data Table on South America - Market size and forecast 2023-2028 ($ million)
    • Chart on South America - Year-over-year growth 2023-2028 (%)
    • Data Table on South America - Year-over-year growth 2023-2028 (%)
  • 9.7 Middle East and Africa - Market size and forecast 2023-2028
    • Chart on Middle East and Africa - Market size and forecast 2023-2028 ($ million)
    • Data Table on Middle East and Africa - Market size and forecast 2023-2028 ($ million)
    • Chart on Middle East and Africa - Year-over-year growth 2023-2028 (%)
    • Data Table on Middle East and Africa - Year-over-year growth 2023-2028 (%)
  • 9.8 US - Market size and forecast 2023-2028
    • Chart on US - Market size and forecast 2023-2028 ($ million)
    • Data Table on US - Market size and forecast 2023-2028 ($ million)
    • Chart on US - Year-over-year growth 2023-2028 (%)
    • Data Table on US - Year-over-year growth 2023-2028 (%)
  • 9.9 Canada - Market size and forecast 2023-2028
    • Chart on Canada - Market size and forecast 2023-2028 ($ million)
    • Data Table on Canada - Market size and forecast 2023-2028 ($ million)
    • Chart on Canada - Year-over-year growth 2023-2028 (%)
    • Data Table on Canada - Year-over-year growth 2023-2028 (%)
  • 9.10 UK - Market size and forecast 2023-2028
    • Chart on UK - Market size and forecast 2023-2028 ($ million)
    • Data Table on UK - Market size and forecast 2023-2028 ($ million)
    • Chart on UK - Year-over-year growth 2023-2028 (%)
    • Data Table on UK - Year-over-year growth 2023-2028 (%)
  • 9.11 India - Market size and forecast 2023-2028
    • Chart on India - Market size and forecast 2023-2028 ($ million)
    • Data Table on India - Market size and forecast 2023-2028 ($ million)
    • Chart on India - Year-over-year growth 2023-2028 (%)
    • Data Table on India - Year-over-year growth 2023-2028 (%)
  • 9.12 France - Market size and forecast 2023-2028
    • Chart on France - Market size and forecast 2023-2028 ($ million)
    • Data Table on France - Market size and forecast 2023-2028 ($ million)
    • Chart on France - Year-over-year growth 2023-2028 (%)
    • Data Table on France - Year-over-year growth 2023-2028 (%)
  • 9.13 Market opportunity By Geographical Landscape
    • Market opportunity By Geographical Landscape ($ million)
    • Data Tables on Market opportunity By Geographical Landscape ($ million)

10 Drivers, Challenges, and Opportunity/Restraints

  • 10.1 Market drivers
  • 10.2 Market challenges
  • 10.3 Impact of drivers and challenges
    • Impact of drivers and challenges in 2023 and 2028
  • 10.4 Market opportunities/restraints

11 Competitive Landscape

  • 11.1 Overview
  • 11.2 Competitive Landscape
    • Overview on criticality of inputs and factors of differentiation
  • 11.3 Landscape disruption
    • Overview on factors of disruption
  • 11.4 Industry risks
    • Impact of key risks on business

12 Competitive Analysis

  • 12.1 Companies profiled
    • Companies covered
  • 12.2 Market positioning of companies
    • Matrix on companies position and classification
    • 8x8 Inc.
    • 8x8 Inc. - Overview
    • 8x8 Inc. - Product / Service
    • 8x8 Inc. - Key news
    • 8x8 Inc. - Key offerings
  • 12.4 ALE International
    • ALE International - Overview
    • ALE International - Product / Service
    • ALE International - Key offerings
  • 12.5 AT and T Inc.
    • AT and T Inc. - Overview
    • AT and T Inc. - Business segments
    • AT and T Inc. - Key news
    • AT and T Inc. - Key offerings
    • AT and T Inc. - Segment focus
  • 12.6 Avaya LLC
    • Avaya LLC - Overview
    • Avaya LLC - Product / Service
    • Avaya LLC - Key news
    • Avaya LLC - Key offerings
  • 12.7 BT Group Plc
    • BT Group Plc - Overview
    • BT Group Plc - Business segments
    • BT Group Plc - Key offerings
    • BT Group Plc - Segment focus
  • 12.8 Microsoft Corp.
    • Microsoft Corp. - Overview
    • Microsoft Corp. - Business segments
    • Microsoft Corp. - Key news
    • Microsoft Corp. - Key offerings
    • Microsoft Corp. - Segment focus
  • 12.9 Mitel Networks Corp.
    • Mitel Networks Corp. - Overview
    • Mitel Networks Corp. - Product / Service
    • Mitel Networks Corp. - Key offerings
  • 12.10 NEC Corp.
    • NEC Corp. - Overview
    • NEC Corp. - Business segments
    • NEC Corp. - Key news
    • NEC Corp. - Key offerings
    • NEC Corp. - Segment focus
  • 12.11 NetScout Systems Inc.
    • NetScout Systems Inc. - Overview
    • NetScout Systems Inc. - Product / Service
    • NetScout Systems Inc. - Key offerings
  • 12.12 Oracle Corp.
    • Oracle Corp. - Overview
    • Oracle Corp. - Business segments
    • Oracle Corp. - Key news
    • Oracle Corp. - Key offerings
    • Oracle Corp. - Segment focus
  • 12.13 Orange SA
    • Orange SA - Overview
    • Orange SA - Product / Service
    • Orange SA - Key offerings
  • 12.14 PanTerra Networks Inc.
    • PanTerra Networks Inc. - Overview
    • PanTerra Networks Inc. - Product / Service
    • PanTerra Networks Inc. - Key offerings
  • 12.15 RingCentral Inc.
    • RingCentral Inc. - Overview
    • RingCentral Inc. - Product / Service
    • RingCentral Inc. - Key offerings
  • 12.16 Sify Technologies Ltd.
    • Sify Technologies Ltd. - Overview
    • Sify Technologies Ltd. - Product / Service
    • Sify Technologies Ltd. - Key offerings
  • 12.17 Verizon Communications Inc.
    • Verizon Communications Inc. - Overview
    • Verizon Communications Inc. - Business segments
    • Verizon Communications Inc. - Key news
    • Verizon Communications Inc. - Key offerings
    • Verizon Communications Inc. - Segment focus

13 Appendix

  • 13.1 Scope of the report
  • 13.2 Inclusions and exclusions checklist
    • Inclusions checklist
    • Exclusions checklist
  • 13.3 Currency conversion rates for US$
    • Currency conversion rates for US$
  • 13.4 Research methodology
    • Research methodology
  • 13.5 Data procurement
    • Information sources
  • 13.6 Data validation
    • Data validation
  • 13.7 Validation techniques employed for market sizing
    • Validation techniques employed for market sizing
  • 13.8 Data synthesis
    • Data synthesis
  • 13.9 360 degree market analysis
    • 360 degree market analysis
  • 13.10 List of abbreviations
    • List of abbreviations

Exhibits:

  • Exhibits1: Executive Summary - Chart on Market Overview
  • Exhibits2: Executive Summary - Data Table on Market Overview
  • Exhibits3: Executive Summary - Chart on Global Market Characteristics
  • Exhibits4: Executive Summary - Chart on Market By Geographical Landscape
  • Exhibits5: Executive Summary - Chart on Market Segmentation by End-user
  • Exhibits6: Executive Summary - Chart on Market Segmentation by Application
  • Exhibits7: Executive Summary - Chart on Incremental Growth
  • Exhibits8: Executive Summary - Data Table on Incremental Growth
  • Exhibits9: Executive Summary - Chart on Company Market Positioning
  • Exhibits10: Parent Market
  • Exhibits11: Data Table on - Parent Market
  • Exhibits12: Market characteristics analysis
  • Exhibits13: Value Chain Analysis
  • Exhibits14: Offerings of companies included in the market definition
  • Exhibits15: Market segments
  • Exhibits16: Chart on Global - Market size and forecast 2023-2028 ($ million)
  • Exhibits17: Data Table on Global - Market size and forecast 2023-2028 ($ million)
  • Exhibits18: Chart on Global Market: Year-over-year growth 2023-2028 (%)
  • Exhibits19: Data Table on Global Market: Year-over-year growth 2023-2028 (%)
  • Exhibits20: Historic Market Size - Data Table on Global Unified Communication As A Service (UCaaS) Market 2018 - 2022 ($ million)
  • Exhibits21: Historic Market Size - End-user Segment 2018 - 2022 ($ million)
  • Exhibits22: Historic Market Size - Application Segment 2018 - 2022 ($ million)
  • Exhibits23: Historic Market Size - Geography Segment 2018 - 2022 ($ million)
  • Exhibits24: Historic Market Size - Country Segment 2018 - 2022 ($ million)
  • Exhibits25: Five forces analysis - Comparison between 2023 and 2028
  • Exhibits26: Bargaining power of buyers - Impact of key factors 2023 and 2028
  • Exhibits27: Bargaining power of suppliers - Impact of key factors in 2023 and 2028
  • Exhibits28: Threat of new entrants - Impact of key factors in 2023 and 2028
  • Exhibits29: Threat of substitutes - Impact of key factors in 2023 and 2028
  • Exhibits30: Threat of rivalry - Impact of key factors in 2023 and 2028
  • Exhibits31: Chart on Market condition - Five forces 2023 and 2028
  • Exhibits32: Chart on End-user - Market share 2023-2028 (%)
  • Exhibits33: Data Table on End-user - Market share 2023-2028 (%)
  • Exhibits34: Chart on Comparison by End-user
  • Exhibits35: Data Table on Comparison by End-user
  • Exhibits36: Chart on BFSI - Market size and forecast 2023-2028 ($ million)
  • Exhibits37: Data Table on BFSI - Market size and forecast 2023-2028 ($ million)
  • Exhibits38: Chart on BFSI - Year-over-year growth 2023-2028 (%)
  • Exhibits39: Data Table on BFSI - Year-over-year growth 2023-2028 (%)
  • Exhibits40: Chart on ICT - Market size and forecast 2023-2028 ($ million)
  • Exhibits41: Data Table on ICT - Market size and forecast 2023-2028 ($ million)
  • Exhibits42: Chart on ICT - Year-over-year growth 2023-2028 (%)
  • Exhibits43: Data Table on ICT - Year-over-year growth 2023-2028 (%)
  • Exhibits44: Chart on Healthcare - Market size and forecast 2023-2028 ($ million)
  • Exhibits45: Data Table on Healthcare - Market size and forecast 2023-2028 ($ million)
  • Exhibits46: Chart on Healthcare - Year-over-year growth 2023-2028 (%)
  • Exhibits47: Data Table on Healthcare - Year-over-year growth 2023-2028 (%)
  • Exhibits48: Chart on Retail - Market size and forecast 2023-2028 ($ million)
  • Exhibits49: Data Table on Retail - Market size and forecast 2023-2028 ($ million)
  • Exhibits50: Chart on Retail - Year-over-year growth 2023-2028 (%)
  • Exhibits51: Data Table on Retail - Year-over-year growth 2023-2028 (%)
  • Exhibits52: Chart on Others - Market size and forecast 2023-2028 ($ million)
  • Exhibits53: Data Table on Others - Market size and forecast 2023-2028 ($ million)
  • Exhibits54: Chart on Others - Year-over-year growth 2023-2028 (%)
  • Exhibits55: Data Table on Others - Year-over-year growth 2023-2028 (%)
  • Exhibits56: Market opportunity by End-user ($ million)
  • Exhibits57: Data Table on Market opportunity by End-user ($ million)
  • Exhibits58: Chart on Application - Market share 2023-2028 (%)
  • Exhibits59: Data Table on Application - Market share 2023-2028 (%)
  • Exhibits60: Chart on Comparison by Application
  • Exhibits61: Data Table on Comparison by Application
  • Exhibits62: Chart on Enterprise collaboration - Market size and forecast 2023-2028 ($ million)
  • Exhibits63: Data Table on Enterprise collaboration - Market size and forecast 2023-2028 ($ million)
  • Exhibits64: Chart on Enterprise collaboration - Year-over-year growth 2023-2028 (%)
  • Exhibits65: Data Table on Enterprise collaboration - Year-over-year growth 2023-2028 (%)
  • Exhibits66: Chart on Enterprise telephony - Market size and forecast 2023-2028 ($ million)
  • Exhibits67: Data Table on Enterprise telephony - Market size and forecast 2023-2028 ($ million)
  • Exhibits68: Chart on Enterprise telephony - Year-over-year growth 2023-2028 (%)
  • Exhibits69: Data Table on Enterprise telephony - Year-over-year growth 2023-2028 (%)
  • Exhibits70: Chart on Contact center - Market size and forecast 2023-2028 ($ million)
  • Exhibits71: Data Table on Contact center - Market size and forecast 2023-2028 ($ million)
  • Exhibits72: Chart on Contact center - Year-over-year growth 2023-2028 (%)
  • Exhibits73: Data Table on Contact center - Year-over-year growth 2023-2028 (%)
  • Exhibits74: Market opportunity by Application ($ million)
  • Exhibits75: Data Table on Market opportunity by Application ($ million)
  • Exhibits76: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
  • Exhibits77: Chart on Market share By Geographical Landscape 2023-2028 (%)
  • Exhibits78: Data Table on Market share By Geographical Landscape 2023-2028 (%)
  • Exhibits79: Chart on Geographic comparison
  • Exhibits80: Data Table on Geographic comparison
  • Exhibits81: Chart on North America - Market size and forecast 2023-2028 ($ million)
  • Exhibits82: Data Table on North America - Market size and forecast 2023-2028 ($ million)
  • Exhibits83: Chart on North America - Year-over-year growth 2023-2028 (%)
  • Exhibits84: Data Table on North America - Year-over-year growth 2023-2028 (%)
  • Exhibits85: Chart on Europe - Market size and forecast 2023-2028 ($ million)
  • Exhibits86: Data Table on Europe - Market size and forecast 2023-2028 ($ million)
  • Exhibits87: Chart on Europe - Year-over-year growth 2023-2028 (%)
  • Exhibits88: Data Table on Europe - Year-over-year growth 2023-2028 (%)
  • Exhibits89: Chart on APAC - Market size and forecast 2023-2028 ($ million)
  • Exhibits90: Data Table on APAC - Market size and forecast 2023-2028 ($ million)
  • Exhibits91: Chart on APAC - Year-over-year growth 2023-2028 (%)
  • Exhibits92: Data Table on APAC - Year-over-year growth 2023-2028 (%)
  • Exhibits93: Chart on South America - Market size and forecast 2023-2028 ($ million)
  • Exhibits94: Data Table on South America - Market size and forecast 2023-2028 ($ million)
  • Exhibits95: Chart on South America - Year-over-year growth 2023-2028 (%)
  • Exhibits96: Data Table on South America - Year-over-year growth 2023-2028 (%)
  • Exhibits97: Chart on Middle East and Africa - Market size and forecast 2023-2028 ($ million)
  • Exhibits98: Data Table on Middle East and Africa - Market size and forecast 2023-2028 ($ million)
  • Exhibits99: Chart on Middle East and Africa - Year-over-year growth 2023-2028 (%)
  • Exhibits100: Data Table on Middle East and Africa - Year-over-year growth 2023-2028 (%)
  • Exhibits101: Chart on US - Market size and forecast 2023-2028 ($ million)
  • Exhibits102: Data Table on US - Market size and forecast 2023-2028 ($ million)
  • Exhibits103: Chart on US - Year-over-year growth 2023-2028 (%)
  • Exhibits104: Data Table on US - Year-over-year growth 2023-2028 (%)
  • Exhibits105: Chart on Canada - Market size and forecast 2023-2028 ($ million)
  • Exhibits106: Data Table on Canada - Market size and forecast 2023-2028 ($ million)
  • Exhibits107: Chart on Canada - Year-over-year growth 2023-2028 (%)
  • Exhibits108: Data Table on Canada - Year-over-year growth 2023-2028 (%)
  • Exhibits109: Chart on UK - Market size and forecast 2023-2028 ($ million)
  • Exhibits110: Data Table on UK - Market size and forecast 2023-2028 ($ million)
  • Exhibits111: Chart on UK - Year-over-year growth 2023-2028 (%)
  • Exhibits112: Data Table on UK - Year-over-year growth 2023-2028 (%)
  • Exhibits113: Chart on India - Market size and forecast 2023-2028 ($ million)
  • Exhibits114: Data Table on India - Market size and forecast 2023-2028 ($ million)
  • Exhibits115: Chart on India - Year-over-year growth 2023-2028 (%)
  • Exhibits116: Data Table on India - Year-over-year growth 2023-2028 (%)
  • Exhibits117: Chart on France - Market size and forecast 2023-2028 ($ million)
  • Exhibits118: Data Table on France - Market size and forecast 2023-2028 ($ million)
  • Exhibits119: Chart on France - Year-over-year growth 2023-2028 (%)
  • Exhibits120: Data Table on France - Year-over-year growth 2023-2028 (%)
  • Exhibits121: Market opportunity By Geographical Landscape ($ million)
  • Exhibits122: Data Tables on Market opportunity By Geographical Landscape ($ million)
  • Exhibits123: Impact of drivers and challenges in 2023 and 2028
  • Exhibits124: Overview on criticality of inputs and factors of differentiation
  • Exhibits125: Overview on factors of disruption
  • Exhibits126: Impact of key risks on business
  • Exhibits127: Companies covered
  • Exhibits128: Matrix on companies position and classification
  • Exhibits129: 8x8 Inc. - Overview
  • Exhibits130: 8x8 Inc. - Product / Service
  • Exhibits131: 8x8 Inc. - Key news
  • Exhibits132: 8x8 Inc. - Key offerings
  • Exhibits133: ALE International - Overview
  • Exhibits134: ALE International - Product / Service
  • Exhibits135: ALE International - Key offerings
  • Exhibits136: AT and T Inc. - Overview
  • Exhibits137: AT and T Inc. - Business segments
  • Exhibits138: AT and T Inc. - Key news
  • Exhibits139: AT and T Inc. - Key offerings
  • Exhibits140: AT and T Inc. - Segment focus
  • Exhibits141: Avaya LLC - Overview
  • Exhibits142: Avaya LLC - Product / Service
  • Exhibits143: Avaya LLC - Key news
  • Exhibits144: Avaya LLC - Key offerings
  • Exhibits145: BT Group Plc - Overview
  • Exhibits146: BT Group Plc - Business segments
  • Exhibits147: BT Group Plc - Key offerings
  • Exhibits148: BT Group Plc - Segment focus
  • Exhibits149: Microsoft Corp. - Overview
  • Exhibits150: Microsoft Corp. - Business segments
  • Exhibits151: Microsoft Corp. - Key news
  • Exhibits152: Microsoft Corp. - Key offerings
  • Exhibits153: Microsoft Corp. - Segment focus
  • Exhibits154: Mitel Networks Corp. - Overview
  • Exhibits155: Mitel Networks Corp. - Product / Service
  • Exhibits156: Mitel Networks Corp. - Key offerings
  • Exhibits157: NEC Corp. - Overview
  • Exhibits158: NEC Corp. - Business segments
  • Exhibits159: NEC Corp. - Key news
  • Exhibits160: NEC Corp. - Key offerings
  • Exhibits161: NEC Corp. - Segment focus
  • Exhibits162: NetScout Systems Inc. - Overview
  • Exhibits163: NetScout Systems Inc. - Product / Service
  • Exhibits164: NetScout Systems Inc. - Key offerings
  • Exhibits165: Oracle Corp. - Overview
  • Exhibits166: Oracle Corp. - Business segments
  • Exhibits167: Oracle Corp. - Key news
  • Exhibits168: Oracle Corp. - Key offerings
  • Exhibits169: Oracle Corp. - Segment focus
  • Exhibits170: Orange SA - Overview
  • Exhibits171: Orange SA - Product / Service
  • Exhibits172: Orange SA - Key offerings
  • Exhibits173: PanTerra Networks Inc. - Overview
  • Exhibits174: PanTerra Networks Inc. - Product / Service
  • Exhibits175: PanTerra Networks Inc. - Key offerings
  • Exhibits176: RingCentral Inc. - Overview
  • Exhibits177: RingCentral Inc. - Product / Service
  • Exhibits178: RingCentral Inc. - Key offerings
  • Exhibits179: Sify Technologies Ltd. - Overview
  • Exhibits180: Sify Technologies Ltd. - Product / Service
  • Exhibits181: Sify Technologies Ltd. - Key offerings
  • Exhibits182: Verizon Communications Inc. - Overview
  • Exhibits183: Verizon Communications Inc. - Business segments
  • Exhibits184: Verizon Communications Inc. - Key news
  • Exhibits185: Verizon Communications Inc. - Key offerings
  • Exhibits186: Verizon Communications Inc. - Segment focus
  • Exhibits187: Inclusions checklist
  • Exhibits188: Exclusions checklist
  • Exhibits189: Currency conversion rates for US$
  • Exhibits190: Research methodology
  • Exhibits191: Information sources
  • Exhibits192: Data validation
  • Exhibits193: Validation techniques employed for market sizing
  • Exhibits194: Data synthesis
  • Exhibits195: 360 degree market analysis
  • Exhibits196: List of abbreviations