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整合通訊雲端服務 XaaS

市場調查報告書

商品編碼

1547505

全球統一通訊即服務市場研究報告 - 2024 年至 2032 年產業分析、規模、佔有率、成長、趨勢與預測

Global Unified Communication As A Service Market Research Report - Industry Analysis, Size, Share, Growth, Trends and Forecast 2024 to 2032

出版日期: 2024年07月01日 | 出版商:

Value Market Research | 英文 128 Pages | 商品交期: 最快1-2個工作天內

價格

簡介目錄圖表

全球統一通訊即服務市場需求預計將從 2023 年的 769.1 億美元達到近 4,266.4 億美元的市場規模，2024-2032 年研究期間複合年成長率為 20.97%。

統一通訊即服務（UCaaS）是指將SaaS模式與電信服務與整合資訊協定（IP）平台結合。它支援六種通訊功能，包括企業電話、音訊、視訊或網路會議、統一訊息、即時訊息、行動性和支援通訊的業務流程。單一租戶服務用於連接所有本機應用程式。多租戶服務託管在服務提供者的雲端上，允許多個客戶端共享單一軟體平台。此外，UCaaS 最大限度地減少了購買硬體設備和外包資源的資本投資，並提供了增強的營運靈活性。

市場動態

許多行業對有效溝通解決方案的需求不斷成長，這是創造積極市場前景的一個重要因素。此外，雲端運算解決方案在全球範圍內的廣泛採用、用於改善企業移動性的自帶設備 (BYOD) 的新興趨勢以及機器學習 (ML) 和人工智慧 (AI) 等技術進步基於先進通訊的解決方案正在發揮其他成長誘導因素的作用。 UCaaS 解決方案提供了許多好處，包括自動轉錄、智慧追蹤發言者和直覺的通話錄音，這反過來又促進了市場的成長。然而，對基於雲端的部署的安全性擔憂以及轉向現代統一通訊的準備不足阻礙了市場的成長。

研究報告涵蓋波特五力模型、市場吸引力分析和價值鏈分析。這些工具有助於清晰地了解行業結構並評估全球範圍內的競爭吸引力。此外，這些工具也對全球統一通訊即服務市場的每個細分市場進行了包容性評估。統一通訊即服務產業的成長和趨勢為本研究提供了整體方法。

市場區隔

統一通訊即服務市場報告的這一部分提供了有關國家和地區層級細分市場的詳細資料，從而幫助策略家確定相應產品或服務的目標人口統計數據以及即將到來的機會。

按部署

公共雲端
私有雲端

按行業分類

汽車
教育
衛生保健
BFSI
款待
房地產
合法的
資訊科技與電信
其他

區域分析

本節涵蓋區域展望，重點介紹北美、歐洲、亞太地區、拉丁美洲以及中東和非洲統一通訊即服務市場當前和未來的需求。此外，該報告重點關注所有主要地區各個應用領域的需求、估計和預測。

該研究報告還涵蓋了市場主要參與者的全面概況以及對全球競爭格局的深入了解。統一通訊即服務市場的主要參與者包括 8x8 Inc.、ALE International、Avaya LLC、Cisco Systems Inc.、Fuze Inc.、IBM Corporation、Mitel Network Corporation、NEC Corporation、RingCentral Inc.、Verion。本節包含競爭格局的整體視圖，包括各種策略發展，例如關鍵併購、未來產能、合作夥伴關係、財務概況、合作、新產品開發、新產品發布和其他發展。

如果您有任何客製化要求，請寫信給我們。我們的研究團隊可以根據您的需求提供客製化報告。

區域展望
介紹
北美銷售分析
- 概覽、歷史與預測資料銷售分析
- 北美按細分市場銷售分析
- 北美按國家銷售分析
- 美國銷售分析
- 加拿大銷售分析
- 墨西哥銷售分析
歐洲銷售分析
- 概覽、歷史與預測資料銷售分析
- 歐洲按細分市場銷售分析
- 歐洲按國家銷售分析
- 英國銷售分析
- 法國銷售分析
- 德國銷售分析
- 義大利銷售分析
- 俄羅斯銷售分析
- 歐洲其他地區銷售分析
亞太地區銷售分析
- 概覽、歷史與預測資料銷售分析
- 亞太地區按細分市場銷售分析
- 亞太地區按國家銷售分析
- 中國銷售分析
- 印度銷售分析
- 日本銷售分析
- 韓國銷售分析
- 澳洲銷售分析
- 東南亞銷售分析
- 亞太地區其他地區銷售分析
拉丁美洲銷售分析
- 概覽、歷史與預測資料銷售分析
- 拉丁美洲按細分市場銷售分析
- 拉丁美洲按國家銷售分析
- 巴西銷售分析
- 阿根廷銷售分析
- 秘魯銷售分析
- 智利銷售分析
- 拉丁美洲其他地區銷售分析
中東和非洲銷售分析
- 概覽、歷史與預測資料銷售分析
- 中東和非洲按細分市場銷售分析
- 中東和非洲按國家銷售分析
- 沙烏地阿拉伯銷售分析
- 阿拉伯聯合大公國銷售分析
- 以色列銷售分析
- 南非銷售分析
- 中東其他地區和非洲銷售分析

第 8 章：統一通訊即服務公司的競爭格局

統一通訊即服務市場競爭
夥伴關係/協作/協議
併購
新產品發布
其他發展

第 9 章：公司簡介

頂級公司市佔率分析
市場集中度
8x8 Inc.

公司概況
公司收入
產品
最新動態

ALE International

公司概況
公司收入
產品
最新動態

Avaya LLC

公司概況
公司收入
產品
最新動態

Cisco Systems Inc.

公司概況
公司收入
產品
最新動態

Fuze Inc.

公司概況
公司收入
產品
最新動態

IBM Corporation

公司概況
公司收入
產品
最新動態

Mitel Network Corporation

公司概況
公司收入
產品
最新動態

NEC Corporation

公司概況
公司收入
產品
最新動態

RingCentral Inc.

公司概況
公司收入
產品
最新動態

Verion

公司概況
公司收入
產品
最新動態

註 - 在公司概況中，財務詳細資料和最新進展視情況而定，或對私人公司而言可能不包括在內

簡介目錄圖表

Product Code: VMR11215139

The global demand for Unified Communication As A Service Market is presumed to reach the market size of nearly USD 426.64 Billion by 2032 from USD 76.91 Billion in 2023 with a CAGR of 20.97% under the study period 2024-2032.

Unified Communications-as-a-Service (UCaaS) refers to combining the SaaS model with telecommunication services with an integrated information protocol (IP) platform. It supports six communications functions, including enterprise telephony, audio, video or web conferencing, unified messaging, instant messaging, mobility, and communications-enabled business processes. The single-tenant service is utilized for connecting all on-premises applications. The multiple-tenant service is hosted on the service provider's cloud and allows multiple clients to share a single software platform. In addition, UCaaS minimizes capital investments to acquire hardware equipment and outsource resources and provides enhanced operational flexibility.

MARKET DYNAMICS

The growing need for effective communication solutions across many industries is a significant factor creating a positive outlook for the market. In addition, the extensive adoption of cloud computing solutions across the globe, the emerging trend of bring-your-own-devices (BYOD) for improved enterprise mobility, and technological advancements, such as machine learning (ML) and artificial intelligence (AI) based solutions for advanced communications, are playing as other growth-inducing factors. UCaaS solutions offer numerous benefits, including automated transcripts, smart tracking of speakers, and intuitive call recordings, which, in turn, contributing to the market growth. However, security concerns over cloud-based deployment and poor readiness to shift to modern unified communications hinder the market growth.

The research report covers Porter's Five Forces Model, Market Attractiveness Analysis, and Value Chain analysis. These tools help to get a clear picture of the industry's structure and evaluate the competition attractiveness at a global level. Additionally, these tools also give an inclusive assessment of each segment in the global market of Unified Communication As A Service. The growth and trends of Unified Communication As A Service industry provide a holistic approach to this study.

MARKET SEGMENTATION

This section of the Unified Communication As A Service market report provides detailed data on the segments at country and regional level, thereby assisting the strategist in identifying the target demographics for the respective product or services with the upcoming opportunities.

By Deployment

Public Cloud
Private Cloud

By Industry Vertical

Automotive
Education
Healthcare
BFSI
Hospitality
Real Estate
Legal
IT & Telecom
Others

REGIONAL ANALYSIS

This section covers the regional outlook, which accentuates current and future demand for the Unified Communication As A Service market across North America, Europe, Asia-Pacific, Latin America, and Middle East & Africa. Further, the report focuses on demand, estimation, and forecast for individual application segments across all the prominent regions.

The research report also covers the comprehensive profiles of the key players in the market and an in-depth view of the competitive landscape worldwide. The major players in the Unified Communication As A Service market include 8x8 Inc., ALE International, Avaya LLC, Cisco Systems Inc., Fuze Inc., IBM Corporation, Mitel Network Corporation, NEC Corporation, RingCentral Inc., Verion. This section consists of a holistic view of the competitive landscape that includes various strategic developments such as key mergers & acquisitions, future capacities, partnerships, financial overviews, collaborations, new product developments, new product launches, and other developments.

In case you have any custom requirements, do write to us. Our research team can offer a customized report as per your need.

1. PREFACE

1.1. Report Description
- 1.1.1 Objective
- 1.1.2 Target Audience
- 1.1.3 Unique Selling Proposition (USP) & offerings
1.2. Research Scope
1.3. Research Methodology
- 1.3.1 Market Research Process
- 1.3.2 Market Research Methodology

2. EXECUTIVE SUMMARY

2.1. Highlights of Market
2.2. Global Market Snapshot

3. UNIFIED COMMUNICATION AS A SERVICE - INDUSTRY ANALYSIS

3.1. Introduction - Market Dynamics
3.2. Market Drivers
3.3. Market Restraints
3.4. Opportunities
3.5. Industry Trends
3.6. Porter's Five Force Analysis
3.7. Market Attractiveness Analysis
- 3.7.1 Market Attractiveness Analysis By Deployment
- 3.7.2 Market Attractiveness Analysis By Industry Vertical
- 3.7.3 Market Attractiveness Analysis By Region

4. VALUE CHAIN ANALYSIS

4.1. Value Chain Analysis
4.2. Raw Material Analysis
- 4.2.1 List of Raw Materials
- 4.2.2 Raw Material Manufactures List
- 4.2.3 Price Trend of Key Raw Materials
4.3. List of Potential Buyers
4.4. Marketing Channel
- 4.4.1 Direct Marketing
- 4.4.2 Indirect Marketing
- 4.4.3 Marketing Channel Development Trend

5. GLOBAL UNIFIED COMMUNICATION AS A SERVICE MARKET ANALYSIS BY DEPLOYMENT

5.1. Overview By Deployment
5.2. Historical and Forecast Data
5.3. Analysis By Deployment
5.4. Public Cloud Historic and Forecast Sales By Regions
5.5. Private Cloud Historic and Forecast Sales By Regions

6. GLOBAL UNIFIED COMMUNICATION AS A SERVICE MARKET ANALYSIS BY INDUSTRY VERTICAL

6.1. Overview By Industry Vertical
6.2. Historical and Forecast Data
6.3. Analysis By Industry Vertical
6.4. Automotive Historic and Forecast Sales By Regions
6.5. Education Historic and Forecast Sales By Regions
6.6. Healthcare Historic and Forecast Sales By Regions
6.7. BFSI Historic and Forecast Sales By Regions
6.8. Hospitality Historic and Forecast Sales By Regions
6.9. Real Estate Historic and Forecast Sales By Regions
6.10. Legal Historic and Forecast Sales By Regions
6.11. IT & Telecom Historic and Forecast Sales By Regions
6.12. Others Historic and Forecast Sales By Regions

7. GLOBAL UNIFIED COMMUNICATION AS A SERVICE MARKET ANALYSIS BY GEOGRAPHY

7.1. Regional Outlook
7.2. Introduction
7.3. North America Sales Analysis
- 7.3.1 Overview, Historic and Forecast Data Sales Analysis
- 7.3.2 North America By Segment Sales Analysis
- 7.3.3 North America By Country Sales Analysis
- 7.3.4 United States Sales Analysis
- 7.3.5 Canada Sales Analysis
- 7.3.6 Mexico Sales Analysis
7.4. Europe Sales Analysis
- 7.4.1 Overview, Historic and Forecast Data Sales Analysis
- 7.4.2 Europe By Segment Sales Analysis
- 7.4.3 Europe By Country Sales Analysis
- 7.4.4 United Kingdom Sales Analysis
- 7.4.5 France Sales Analysis
- 7.4.6 Germany Sales Analysis
- 7.4.7 Italy Sales Analysis
- 7.4.8 Russia Sales Analysis
- 7.4.9 Rest Of Europe Sales Analysis
7.5. Asia Pacific Sales Analysis
- 7.5.1 Overview, Historic and Forecast Data Sales Analysis
- 7.5.2 Asia Pacific By Segment Sales Analysis
- 7.5.3 Asia Pacific By Country Sales Analysis
- 7.5.4 China Sales Analysis
- 7.5.5 India Sales Analysis
- 7.5.6 Japan Sales Analysis
- 7.5.7 South Korea Sales Analysis
- 7.5.8 Australia Sales Analysis
- 7.5.9 South East Asia Sales Analysis
- 7.5.10 Rest Of Asia Pacific Sales Analysis
7.6. Latin America Sales Analysis
- 7.6.1 Overview, Historic and Forecast Data Sales Analysis
- 7.6.2 Latin America By Segment Sales Analysis
- 7.6.3 Latin America By Country Sales Analysis
- 7.6.4 Brazil Sales Analysis
- 7.6.5 Argentina Sales Analysis
- 7.6.6 Peru Sales Analysis
- 7.6.7 Chile Sales Analysis
- 7.6.8 Rest of Latin America Sales Analysis
7.7. Middle East & Africa Sales Analysis
- 7.7.1 Overview, Historic and Forecast Data Sales Analysis
- 7.7.2 Middle East & Africa By Segment Sales Analysis
- 7.7.3 Middle East & Africa By Country Sales Analysis
- 7.7.4 Saudi Arabia Sales Analysis
- 7.7.5 UAE Sales Analysis
- 7.7.6 Israel Sales Analysis
- 7.7.7 South Africa Sales Analysis
- 7.7.8 Rest Of Middle East And Africa Sales Analysis

8. COMPETITIVE LANDSCAPE OF THE UNIFIED COMMUNICATION AS A SERVICE COMPANIES

8.1. Unified Communication As A Service Market Competition
8.2. Partnership/Collaboration/Agreement
8.3. Merger And Acquisitions
8.4. New Product Launch
8.5. Other Developments

9. COMPANY PROFILES OF UNIFIED COMMUNICATION AS A SERVICE INDUSTRY

9.1. Top Companies Market Share Analysis
9.2. Market Concentration Rate
9.3. 8x8 Inc.
- 9.3.1 Company Overview
- 9.3.2 Company Revenue
- 9.3.3 Products
- 9.3.4 Recent Developments
9.4. ALE International
- 9.4.1 Company Overview
- 9.4.2 Company Revenue
- 9.4.3 Products
- 9.4.4 Recent Developments
9.5. Avaya LLC
- 9.5.1 Company Overview
- 9.5.2 Company Revenue
- 9.5.3 Products
- 9.5.4 Recent Developments
9.6. Cisco Systems Inc.
- 9.6.1 Company Overview
- 9.6.2 Company Revenue
- 9.6.3 Products
- 9.6.4 Recent Developments
9.7. Fuze Inc.
- 9.7.1 Company Overview
- 9.7.2 Company Revenue
- 9.7.3 Products
- 9.7.4 Recent Developments
9.8. IBM Corporation
- 9.8.1 Company Overview
- 9.8.2 Company Revenue
- 9.8.3 Products
- 9.8.4 Recent Developments
9.9. Mitel Network Corporation
- 9.9.1 Company Overview
- 9.9.2 Company Revenue
- 9.9.3 Products
- 9.9.4 Recent Developments
9.10. NEC Corporation
- 9.10.1 Company Overview
- 9.10.2 Company Revenue
- 9.10.3 Products
- 9.10.4 Recent Developments
9.11. RingCentral Inc.
- 9.11.1 Company Overview
- 9.11.2 Company Revenue
- 9.11.3 Products
- 9.11.4 Recent Developments
9.12. Verion
- 9.12.1 Company Overview
- 9.12.2 Company Revenue
- 9.12.3 Products
- 9.12.4 Recent Developments