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到 2030 年北美醫療保健 CRM 市場預測 - 區域分析 - 按部署模式、產品類型、應用程式和最終用戶
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1510645

到 2030 年北美醫療保健 CRM 市場預測 - 區域分析 - 按部署模式、產品類型、應用程式和最終用戶

North America Healthcare CRM Market Forecast to 2030 - Regional Analysis - by Deployment Mode, Product Type, Application, and End User
出版日期: | 出版商: The Insight Partners | 英文 145 Pages | 訂單完成後即時交付

價格

2022年北美醫療保健CRM市場價值為24.6903億美元，預計到2030年將達到56.5199億美元；預計2022年至2030年複合年成長率為10.9%。

對數據驅動的洞察、分析和人口健康管理的需求不斷成長，推動了北美醫療保健 CRM 市場的發展

對數據驅動的洞察、分析和人口健康管理的需求正在極大地促進醫療保健產業的發展，進而推動對醫療保健 CRM 的需求。這種需求的成長可能與人們日益重視基於價值的護理以及醫療機構改善患者治療結果、降低成本和提高整體護理品質的需求有關。

數據驅動的洞察分析在醫療保健 CRM 中至關重要，因為它們允許組織檢查和評估大量患者資料，以確定趨勢、模式和相關性。這使得醫療保健從業者能夠更好地了解患者群體，從而能夠就治療計劃、干預措施和資源分配做出更準確的決策。醫療保健組織還可以透過採用數據驅動的分析來識別高風險患者、預測潛在疾病並主動干預以防止負面結果。同樣，人口健康管理是北美醫療保健 CRM 市場對數據驅動的洞察和分析需求不斷成長的另一個重要驅動力。人口健康管理的重點是改善整個人口的健康結果，要求醫療機構對其患者群體以及影響其健康的因素有廣泛的了解。數據驅動的洞察分析允許醫療保健專業人員根據人口統計、臨床問題和風險因素等標準對患者群體進行細分。這使他們能夠根據不同患者群體的個人需求提供個人化的醫療服務和治療計劃。

此外，醫療保健 CRM 開發人員快速將先進的分析和人口健康管理功能整合到醫療保健 CRM 平台中。這些功能使醫療保健組織能夠使用資料來增強臨床和營運結果，從而提供更好的患者護理並降低成本。因此，對數據驅動的洞察、分析和人口健康管理的需求不斷成長，推動了對醫療保健 CRM 的需求，以改善患者治療結果、降低成本並提高整體護理質量，從而推動北美醫療保健 CRM 市場的成長。

北美醫療保健 CRM 市場概況

美國大多數醫院和診所都面臨財務和營運壓力。醫療保健 CRM 軟體主要與醫院、診所和門診手術中心相關，用於安排和管理預約，特別是在急診科，以及門診、住院和外科部門的低效調度。高效率的病患排班管理仍然是大多數醫院和診所面臨的緊迫問題。由於醫療安排不當，患者在公共和私人醫療系統中提供優質護理時會出現延誤。 2022 年對醫生預約等待時間以及醫療保險和醫療補助接受率的調查表明，安排首次與醫生預約的平均等待期為 26 天，自 2017 年以來增加了 8%，當時的平均等待時間為〜24天。這導致公共和私人醫療保健部門的等待時間延長、安排困難以及供需不平衡。醫療保健 CRM 軟體使醫院和診所能夠追蹤患者的到達和離開，並獲得有關自付費用和取消的即時更新。使用軟體透過預約提醒電話將缺席率減少 30%。它增強了整個治療過程並改善了與患者的溝通。

此外，美國報告慢性和急性疾病的盛行率很高。根據美國心臟協會的《心臟病和中風統計數據 - 2023 年更新》，2020 年，冠心病 (CHD) 是美國 CVD 相關死亡的主要原因 (41.2%)，其次是中風 (17.3%)。其他心血管疾病（16.8%）、高血壓（12.9%）、心臟衰竭（9.2%）和動脈疾病（2.6%）。根據美國疾病管制與預防中心 (CDC) 的數據，美國 20 歲及以上的成年人中約有二十分之一患有冠狀動脈疾病。因此，心血管疾病和其他慢性疾病的高盛行率推動了美國對醫療安排和採用醫療保健 CRM 的需求。此外，美國醫療保健 IT 的快速採用預計將推動北美醫療保健 CRM 市場未來的成長。

北美醫療保健 CRM 市場收入及 2030 年預測（百萬美元）

北美醫療保健 CRM 市場細分

北美醫療保健 CRM 市場按部署模式、產品類型、應用程式、最終用戶和國家/地區進行分類。

根據部署模式，北美醫療保健 CRM 市場分為基於雲端的和本地的。 2022 年，基於雲端的細分市場佔據了更大的市場佔有率。

從產品類型來看，北美醫療保健CRM市場分為營運型CRM、分析型CRM及協作型CRM。 2022 年，營運型 CRM 細分市場佔據最大市場佔有率。

按應用分類，北美醫療保健 CRM 市場分為關係管理、個案管理、個案協調、社區外展等。關係管理細分市場在 2022 年佔據最大的市場佔有率。病例協調部分進一步細分為病患資訊管理和預授權/資格。社區外展部分是進一步的服務外展/推廣和社區健康教育。

按最終用戶分類，北美醫療保健 CRM 市場分為提供者、付款人等。 2022 年，提供商細分市場佔據最大的市場佔有率。

按國家/地區分類，北美醫療保健 CRM 市場分為美國、加拿大和墨西哥。 2022 年，美國在北美醫療保健 CRM 市場佔有率中佔據主導地位。

International Business Machines Corp、IQVIA Holdings Inc、Microsoft Corp、Oracle Corp、Pegasystems Inc、Pipedrive Inc、Sage Group Plc、Salesforce Inc、SAP SE、ScienceSoft USA Corp、SugarCRM Inc、Veeva Systems Inc、VeriioMed Corp、WebMD Ignite Inc 和Zendesk Inc 是北美醫療保健CRM 市場上的一些領先公司。

目錄

表中的內容

第 1 章：簡介

第 2 章：執行摘要

  • 重要見解

第 3 章：研究方法

  • 覆蓋範圍
  • 二次研究
  • 初步研究

第 4 章：北美醫療保健 CRM 市場格局

  • 概述
  • 北美 PEST 分析

第 5 章：北美醫療保健 CRM 市場 - 主要產業動態

  • 北美醫療保健 CRM 市場 - 主要行業動態
  • 市場促進因素
    • 越來越重視以病人為中心的醫療保健服務
    • 對數據驅動的洞察、分析和人口健康管理的需求不斷增加
  • 市場限制
    • 缺乏資料安全性以及與病患資訊隱私相關的擔憂
  • 市場機會
    • 增加有關物聯網和人工智慧的知識
  • 未來的趨勢
    • 數位醫療和行動 CRM 解決方案的接受度不斷提高
  • 促進因素和限制的影響：

第 6 章：醫療保健 CRM 市場 - 北美市場分析

  • 北美醫療保健 CRM 市場收入，2022 - 2030
  • 北美醫療保健 CRM 市場預測與分析

第 7 章：北美醫療保健 CRM 市場分析 - 按部署模式

  • 基於雲端
  • 本地部署

第 8 章：北美醫療保健 CRM 市場分析 - 按產品類型

  • 營運型客戶關係管理
  • 分析型客戶關係管理
  • 協作式客戶關係管理

第 9 章：北美醫療保健 CRM 市場分析 - 按應用

  • 關係管理
  • 個案管理
  • 案件協調
  • 社區外展
  • 其他

第 10 章：北美醫療保健 CRM 市場分析 - 按最終用戶

  • 供應商
  • 付款人
  • 其他

第 11 章：北美醫療保健 CRM 市場 - 國家分析

  • 北美醫療保健 CRM 市場收入、預測與分析 - 按國家/地區
  • 北美醫療保健 CRM 市場收入、預測與分析 - 按國家/地區
      • 美國：北美醫療保健 CRM 市場收入及 2030 年預測
      • 加拿大：北美醫療保健 CRM 市場收入及 2030 年預測
      • 墨西哥：北美醫療保健 CRM 市場收入及 2030 年預測

第 12 章：醫療保健 CRM 市場產業格局

  • 概述

第 13 章：公司簡介

  • Pegasystems Inc
  • Sage Group Plc
  • IQVIA Holdings Inc
  • VerioMed Corp
  • Pipedrive Inc
  • WebMD Ignite Inc
  • Zendesk Inc
  • SugarCRM Inc
  • SAP SE
  • Veeva Systems Inc
  • Oracle Corp
  • ScienceSoft USA Corp
  • Microsoft Corp
  • Salesforce Inc
  • International Business Machines Corp

第 14 章：附錄

Product Code: BMIRE00030112

The North America healthcare CRM market was valued at US$ 2,469.03 million in 2022 and is expected to reach US$ 5,651.99 million by 2030; it is estimated to register a CAGR of 10.9% from 2022 to 2030.

Increasing Demand for Data-Driven Insights, Analytics, and Population Health Management Fuels North America Healthcare CRM Market

The demand for data-driven insights, analytics, and population health management is significantly promoting the development of the healthcare industry, which, in turn, propels the demand for healthcare CRM. This increase in demand can be related to the growing emphasis on value-based care and the demand for healthcare organizations to improve patient outcomes, lower costs, and improve overall care quality.

Data-driven insights analytics are critical in healthcare CRM since they allow organizations to examine and evaluate large volumes of patient data to identify trends, patterns, and correlations. This enables healthcare practitioners to understand their patient population better, allowing them to make more accurate decisions about treatment plans, interventions, and resource allocation. Healthcare organizations may also identify high-risk patients, forecast prospective illnesses, and intervene proactively to prevent negative outcomes by employing data-driven analytics. Similarly, population health management is another significant driver of the growing demand for data-driven insights and analytics in the North America healthcare CRM market. Population health management, focusing on improving the health outcomes of entire populations, necessitates healthcare organizations having an extensive understanding of their patient population and the factors that impact their health. Data-driven insights analytics allow healthcare professionals to segment their patient population based on criteria including demographics, clinical problems, and risk factors. This allows them to personalize medical services and treatment plans to the individual requirements of distinct patient groups.

Furthermore, healthcare CRM developers rapidly integrate advanced analytics and population health management capabilities into healthcare CRM platforms. These capabilities enable healthcare organizations to use data to enhance clinical and operational outcomes, resulting in better patient care and lower costs. Thus, the increasing demand for data-driven insights, analytics, and population health management propels the demand for healthcare CRM to improve patient outcomes, reduce costs, and enhance the overall quality of care, which fuels the growth of the North America healthcare CRM market.

North America Healthcare CRM Market Overview

The majority of the hospitals and clinics in the US are experiencing financial and operational stress. Healthcare CRM software is primarily associated with hospitals, clinics, and ambulatory surgical centers to schedule and manage appointments, especially in emergency departments, and inefficient scheduling in outpatient, in-patient, and surgical departments. Efficient patient scheduling management remains an urgent issue for most hospitals and clinics. Due to improper medical scheduling, the patient experiences delays in delivering quality care in public and private healthcare systems. The 2022 survey of Physician Appointment Wait Times and Medicare and Medicaid Acceptance Rates states that there is a waiting period of average of 26 days to schedule a first-time appointment with a physician, an 8% increase since 2017, when the average wait time was ~24 days. This leads to prolonged wait times, scheduling difficulties, and an imbalance of supply and demand in the public and private healthcare sectors. Healthcare CRM software enables hospitals and clinics to track arrival and departure of patients and gain real-time updates on co-pays and cancellations. The use of software reduces the no-shows by 30% with appointment reminder calls. It enhances the entire treatment procedure and improves communication with the patient.

Furthermore, the US reports a high prevalence of chronic and acute diseases. According to the "Heart Disease and Stroke Statistics - 2023 Update" by the American Heart Association, in 2020, coronary heart disease (CHD) was a leading cause (41.2%) of deaths associated with CVDs in the US, followed by stroke (17.3%), other CVD (16.8%), high blood pressure (12.9%), heart failure (9.2%), and diseases of the arteries (2.6%). As per the US Centers for Disease Control and Prevention (CDC), ~1 in 20 adults in the US aged 20 and above suffer from coronary artery disease. Thus, a high prevalence of CVDs and other chronic diseases propels the demand for medical scheduling and adoption of healthcare CRM in the US. Also, the rapid adoption of healthcare IT in the US is anticipated to drive the North America healthcare CRM market growth in the future.

North America Healthcare CRM Market Revenue and Forecast to 2030 (US$ Million)

North America Healthcare CRM Market Segmentation

The North America healthcare CRM market is categorized into deployment mode, product type, application, and end user, and country.

Based on deployment mode, the North America healthcare CRM market is bifurcated cloud based and on-premise. The cloud based segment held a larger market share in 2022.

In terms of product type, the North America healthcare CRM market is categorized into operational CRM, analytical CRM, and collaborative CRM. The operational CRM segment held the largest market share in 2022.

By application, the North America healthcare CRM market is segmented into relationship management, case management, case coordination, community outreach, and others. The relationship management segment held the largest market share in 2022. The case management segment is further sub segmented into disease management and clinical trials relationship management. The case coordination segment is further sub segmented into patient information management and pre-authorizations / eligibility. The community outreach segment is further services outreach/promotion and community health education.

By end user, the North America healthcare CRM market is segmented into providers, payers, and others. The providers segment held the largest market share in 2022.

By country, the North America healthcare CRM market is segmented into the US, Canada, and Mexico. The US dominated the North America healthcare CRM market share in 2022.

International Business Machines Corp, IQVIA Holdings Inc, Microsoft Corp, Oracle Corp, Pegasystems Inc, Pipedrive Inc, Sage Group Plc, Salesforce Inc, SAP SE, ScienceSoft USA Corp, SugarCRM Inc, Veeva Systems Inc, VerioMed Corp, WebMD Ignite Inc, and Zendesk Inc are some of the leading companies operating in the North America healthcare CRM market.

Table Of Contents

Table of Content

1. Introduction

  • 1.1 The Insight Partners Research Report Guidance
  • 1.2 Market Segmentation

2. Executive Summary

  • 2.1 Key Insights

3. Research Methodology

  • 3.1 Coverage
  • 3.2 Secondary Research
  • 3.3 Primary Research

4. North America Healthcare CRM Market Landscape

  • 4.1 Overview
  • 4.2 North America PEST Analysis

5. North America Healthcare CRM Market - Key Industry Dynamics

  • 5.1 North America Healthcare CRM Market - Key Industry Dynamics
  • 5.2 Market Drivers
    • 5.2.1 Growing Emphasis on Patient-Cantered Healthcare Delivery
    • 5.2.2 Increasing Demand for Data-Driven Insights, Analytics, and Population Health Management
  • 5.3 Market Restraints
    • 5.3.1 Lack of Data Security and Concerns Related to Patient Information Privacy
  • 5.4 Market Opportunities
    • 5.4.1 Increasing Knowledge About Internet of Things and Artificial Intelligence
  • 5.5 Future Trends
    • 5.5.1 Increasing Acceptance of Digital Health and Mobile CRM Solutions
  • 5.6 Impact of Drivers and Restraints:

6. Healthcare CRM Market - North America Market Analysis

  • 6.1 North America Healthcare CRM Market Revenue (US$ Million), 2022 - 2030
  • 6.2 North America Healthcare CRM Market Forecast and Analysis

7. North America Healthcare CRM Market Analysis - By Deployment Mode

  • 7.1 Cloud Based
    • 7.1.1 Overview
    • 7.1.2 Cloud Based Market, Revenue and Forecast to 2030 (US$ Million)
  • 7.2 On-premise
    • 7.2.1 Overview
    • 7.2.2 On-premise Market, Revenue and Forecast to 2030 (US$ Million)

8. North America Healthcare CRM Market Analysis - By Product Type

  • 8.1 Operational CRM
    • 8.1.1 Overview
    • 8.1.2 Operational CRM Market, Revenue and Forecast to 2030 (US$ Million)
  • 8.2 Analytical CRM
    • 8.2.1 Overview
    • 8.2.2 Analytical CRM Market, Revenue and Forecast to 2030 (US$ Million)
  • 8.3 Collaborative CRM
    • 8.3.1 Overview
    • 8.3.2 Collaborative CRM Market, Revenue and Forecast to 2030 (US$ Million)

9. North America Healthcare CRM Market Analysis - By Application

  • 9.1 Relationship Management
    • 9.1.1 Overview
    • 9.1.2 Relationship Management Market, Revenue and Forecast to 2030 (US$ Million)
  • 9.2 Case Management
    • 9.2.1 Overview
    • 9.2.2 Case Management Market, Revenue and Forecast to 2030 (US$ Million)
  • 9.3 Case Coordination
    • 9.3.1 Overview
    • 9.3.2 Case Coordination Market, Revenue and Forecast to 2030 (US$ Million)
  • 9.4 Community Outreach
    • 9.4.1 Overview
    • 9.4.2 Community Outreach Market, Revenue and Forecast to 2030 (US$ Million)
  • 9.5 Others
    • 9.5.1 Overview
    • 9.5.2 Others Market, Revenue and Forecast to 2030 (US$ Million)

10. North America Healthcare CRM Market Analysis - By End User

  • 10.1 Providers
    • 10.1.1 Overview
    • 10.1.2 Providers Market, Revenue and Forecast to 2030 (US$ Million)
  • 10.2 Payers
    • 10.2.1 Overview
    • 10.2.2 Payers Market, Revenue and Forecast to 2030 (US$ Million)
  • 10.3 Others
    • 10.3.1 Overview
    • 10.3.2 Others Market, Revenue and Forecast to 2030 (US$ Million)

11. North America Healthcare CRM Market - Country Analysis

  • 11.1 North America Healthcare CRM Market Revenue and Forecast and Analysis - By Country
  • 11.2 North America Healthcare CRM Market Revenue and Forecast and Analysis - By Country
      • 11.2.1.1 US: North America Healthcare CRM Market Revenue and Forecast to 2030 (US$ Mn)
        • 11.2.1.1.1 US: North America Healthcare CRM Market Breakdown by Deployment Mode
        • 11.2.1.1.2 US: North America Healthcare CRM Market Breakdown by Product Type
        • 11.2.1.1.3 US: North America Healthcare CRM Market Breakdown by Application
        • 11.2.1.1.3.1 US: North America Healthcare CRM Market Breakdown by Case Management
        • 11.2.1.1.3.2 US: North America Healthcare CRM Market Breakdown by Community Outreach
        • 11.2.1.1.3.3 US: North America Healthcare CRM Market Breakdown by Case Coordination
        • 11.2.1.1.4 US: North America Healthcare CRM Market Breakdown by End User
      • 11.2.1.2 Canada: North America Healthcare CRM Market Revenue and Forecast to 2030 (US$ Mn)
        • 11.2.1.2.1 Canada: North America Healthcare CRM Market Breakdown by Deployment Mode
        • 11.2.1.2.2 Canada: North America Healthcare CRM Market Breakdown by Product Type
        • 11.2.1.2.3 Canada: North America Healthcare CRM Market Breakdown by Application
        • 11.2.1.2.3.1 Canada: North America Healthcare CRM Market Breakdown by Case Management
        • 11.2.1.2.3.2 Canada: North America Healthcare CRM Market Breakdown by Community Outreach
        • 11.2.1.2.3.3 Canada: North America Healthcare CRM Market Breakdown by Case Coordination
        • 11.2.1.2.4 Canada: North America Healthcare CRM Market Breakdown by End User
      • 11.2.1.3 Mexico: North America Healthcare CRM Market Revenue and Forecast to 2030 (US$ Mn)
        • 11.2.1.3.1 Mexico: North America Healthcare CRM Market Breakdown by Deployment Mode
        • 11.2.1.3.2 Mexico: North America Healthcare CRM Market Breakdown by Product Type
        • 11.2.1.3.3 Mexico: North America Healthcare CRM Market Breakdown by Application
        • 11.2.1.3.3.1 Mexico: North America Healthcare CRM Market Breakdown by Case Management
        • 11.2.1.3.3.2 Mexico: North America Healthcare CRM Market Breakdown by Community Outreach
        • 11.2.1.3.3.3 Mexico: North America Healthcare CRM Market Breakdown by Case Coordination
        • 11.2.1.3.4 Mexico: North America Healthcare CRM Market Breakdown by End User

12. Healthcare CRM Market Industry Landscape

  • 12.1 Overview

13. Company Profiles

  • 13.1 Pegasystems Inc
    • 13.1.1 Key Facts
    • 13.1.2 Business Description
    • 13.1.3 Products and Services
    • 13.1.4 Financial Overview
    • 13.1.5 SWOT Analysis
    • 13.1.6 Key Developments
  • 13.2 Sage Group Plc
    • 13.2.1 Key Facts
    • 13.2.2 Business Description
    • 13.2.3 Products and Services
    • 13.2.4 Financial Overview
    • 13.2.5 SWOT Analysis
    • 13.2.6 Key Developments
  • 13.3 IQVIA Holdings Inc
    • 13.3.1 Key Facts
    • 13.3.2 Business Description
    • 13.3.3 Products and Services
    • 13.3.4 Financial Overview
    • 13.3.5 SWOT Analysis
    • 13.3.6 Key Developments
  • 13.4 VerioMed Corp
    • 13.4.1 Key Facts
    • 13.4.2 Business Description
    • 13.4.3 Products and Services
    • 13.4.4 Financial Overview
    • 13.4.5 SWOT Analysis
    • 13.4.6 Key Developments
  • 13.5 Pipedrive Inc
    • 13.5.1 Key Facts
    • 13.5.2 Business Description
    • 13.5.3 Products and Services
    • 13.5.4 Financial Overview
    • 13.5.5 SWOT Analysis
    • 13.5.6 Key Developments
  • 13.6 WebMD Ignite Inc
    • 13.6.1 Key Facts
    • 13.6.2 Business Description
    • 13.6.3 Products and Services
    • 13.6.4 Financial Overview
    • 13.6.5 SWOT Analysis
    • 13.6.6 Key Developments
  • 13.7 Zendesk Inc
    • 13.7.1 Key Facts
    • 13.7.2 Business Description
    • 13.7.3 Products and Services
    • 13.7.4 Financial Overview
    • 13.7.5 SWOT Analysis
    • 13.7.6 Key Developments
  • 13.8 SugarCRM Inc
    • 13.8.1 Key Facts
    • 13.8.2 Business Description
    • 13.8.3 Products and Services
    • 13.8.4 Financial Overview
    • 13.8.5 SWOT Analysis
    • 13.8.6 Key Developments
  • 13.9 SAP SE
    • 13.9.1 Key Facts
    • 13.9.2 Business Description
    • 13.9.3 Products and Services
    • 13.9.4 Financial Overview
    • 13.9.5 SWOT Analysis
    • 13.9.6 Key Developments
  • 13.10 Veeva Systems Inc
    • 13.10.1 Key Facts
    • 13.10.2 Business Description
    • 13.10.3 Products and Services
    • 13.10.4 Financial Overview
    • 13.10.5 SWOT Analysis
    • 13.10.6 Key Developments
  • 13.11 Oracle Corp
    • 13.11.1 Key Facts
    • 13.11.2 Business Description
    • 13.11.3 Products and Services
    • 13.11.4 Financial Overview
    • 13.11.5 SWOT Analysis
    • 13.11.6 Key Developments
  • 13.12 ScienceSoft USA Corp
    • 13.12.1 Key Facts
    • 13.12.2 Business Description
    • 13.12.3 Products and Services
    • 13.12.4 Financial Overview
    • 13.12.5 SWOT Analysis
    • 13.12.6 Key Developments
  • 13.13 Microsoft Corp
    • 13.13.1 Key Facts
    • 13.13.2 Business Description
    • 13.13.3 Products and Services
    • 13.13.4 Financial Overview
    • 13.13.5 SWOT Analysis
    • 13.13.6 Key Developments
  • 13.14 Salesforce Inc
    • 13.14.1 Key Facts
    • 13.14.2 Business Description
    • 13.14.3 Products and Services
    • 13.14.4 Financial Overview
    • 13.14.5 SWOT Analysis
    • 13.14.6 Key Developments
  • 13.15 International Business Machines Corp
    • 13.15.1 Key Facts
    • 13.15.2 Business Description
    • 13.15.3 Products and Services
    • 13.15.4 Financial Overview
    • 13.15.5 SWOT Analysis
    • 13.15.6 Key Developments

14. Appendix

  • 14.1 About The Insight Partners
  • 14.2 Glossary of Terms

List Of Tables

  • Table 1. North America Healthcare CRM Market Segmentation
  • Table 2. Largest Healthcare Data Breaches (2009-2022) as per the HIPAA Journal
  • Table 3. North America Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Million)
  • Table 4. North America Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Million) - By Deployment Mode
  • Table 5. North America Healthcare CRM Market - Revenue and Forecast to 2030(US$ Million) - By Product Type
  • Table 6. North America Healthcare CRM Market - Revenue and Forecast to 2030(US$ Million) - By Application
  • Table 7. North America Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Million) - By End User
  • Table 8. US: North America Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Deployment Mode
  • Table 9. US: North America Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Product Type
  • Table 10. US: North America Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Application
  • Table 11. US: North America Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Case Management
  • Table 12. US: North America Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Community Outreach
  • Table 13. US: North America Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Case Coordination
  • Table 14. US: North America Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By End User
  • Table 15. Canada: North America Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Deployment Mode
  • Table 16. Canada: North America Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Product Type
  • Table 17. Canada: North America Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Application
  • Table 18. Canada: North America Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Case Management
  • Table 19. Canada: North America Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Community Outreach
  • Table 20. Canada: North America Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Case Coordination
  • Table 21. Canada: North America Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By End User
  • Table 22. Mexico: North America Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Deployment Mode
  • Table 23. Mexico: North America Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Product Type
  • Table 24. Mexico: North America Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Application
  • Table 25. Mexico: North America Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Case Management
  • Table 26. Mexico: North America Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Community Outreach
  • Table 27. Mexico: North America Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Case Coordination
  • Table 28. Mexico: North America Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By End User
  • Table 29. Recent Growth Strategies in the Healthcare CRM Market
  • Table 30. Glossary of Terms, Healthcare CRM Market

List Of Figures

  • Figure 1. North America Healthcare CRM Market Segmentation, By Country
  • Figure 2. North America PEST Analysis
  • Figure 3. Impact Analysis of Drivers and Restraints
  • Figure 4. North America Healthcare CRM Market Revenue (US$ Million), 2022 - 2030
  • Figure 5. North America Healthcare CRM Market Share (%) - By Deployment Mode, 2022 and 2030
  • Figure 6. Cloud Based Market Revenue and Forecasts to 2030 (US$ Million)
  • Figure 7. On-premise Market Revenue and Forecasts to 2030 (US$ Million)
  • Figure 8. North America Healthcare CRM Market Share (%) - By Product Type, 2022 and 2030
  • Figure 9. Operational CRM Market Revenue and Forecasts to 2030 (US$ Million)
  • Figure 10. Analytical CRM Market Revenue and Forecasts to 2030 (US$ Million)
  • Figure 11. Collaborative CRM Market Revenue and Forecasts to 2030 (US$ Million)
  • Figure 12. North America Healthcare CRM Market Share (%) - By Application, 2022 and 2030
  • Figure 13. Relationship Management Market Revenue and Forecasts to 2030 (US$ Million)
  • Figure 14. Case Management Market Revenue and Forecasts to 2030 (US$ Million)
  • Figure 15. Case Coordination Market Revenue and Forecasts to 2030 (US$ Million)
  • Figure 16. Community Outreach Market Revenue and Forecasts to 2030 (US$ Million)
  • Figure 17. Others Market Revenue and Forecasts to 2030 (US$ Million)
  • Figure 18. North America Healthcare CRM Market Share (%) - By End User, 2022 and 2030
  • Figure 19. Providers Market Revenue and Forecasts to 2030 (US$ Million)
  • Figure 20. Payers Market Revenue and Forecasts to 2030 (US$ Million)
  • Figure 21. Others Market Revenue and Forecasts to 2030 (US$ Million)
  • Figure 22. North America Healthcare CRM Market Breakdown by Key Countries - Revenue (2022) (US$ Million)
  • Figure 23. North America Healthcare CRM Market Breakdown by Key Countries, 2022 and 2030 (%)
  • Figure 24. US: North America Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn)
  • Figure 25. Canada: North America Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn)
  • Figure 26. Mexico: North America Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn)