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2030 年亞太地區醫療保健 CRM 市場預測 - 區域分析 - 按部署模式、產品類型、應用程式和最終用戶
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1510646

2030 年亞太地區醫療保健 CRM 市場預測 - 區域分析 - 按部署模式、產品類型、應用程式和最終用戶

Asia Pacific Healthcare CRM Market Forecast to 2030 - Regional Analysis - by Deployment Mode, Product Type, Application, and End User
出版日期: | 出版商: The Insight Partners | 英文 139 Pages | 訂單完成後即時交付

價格

2022年亞太地區醫療保健CRM市場價值為11.6617億美元，預計到2030年將達到27.455億美元；預計2022年至2030年複合年成長率為11.3%。

物聯網和人工智慧知識的增加推動亞太地區醫療保健 CRM 市場的發展

對數據驅動的洞察、分析和人口健康管理的需求正在極大地促進醫療保健產業的發展，進而推動對醫療保健 CRM 的需求。這種需求的成長可能與人們日益重視基於價值的護理以及醫療機構改善患者治療結果、降低成本和提高整體護理品質的需求有關。數據驅動的洞察分析在醫療保健 CRM 中至關重要，因為它們允許組織檢查和評估大量患者資料，以確定趨勢、模式和相關性。這使得醫療保健從業者能夠更好地了解患者群體，從而能夠就治療計劃、干預措施和資源分配做出更準確的決策。醫療保健組織還可以透過採用數據驅動的分析來識別高風險患者、預測潛在疾病並主動干預以防止負面結果。同樣，人口健康管理是亞太地區醫療保健 CRM 市場對數據驅動的洞察和分析需求不斷成長的另一個重要驅動力。人口健康管理的重點是改善整個人口的健康結果，要求醫療機構對其患者群體以及影響其健康的因素有廣泛的了解。數據驅動的洞察分析允許醫療保健專業人員根據人口統計、臨床問題和風險因素等標準對患者群體進行細分。這使他們能夠根據不同患者群體的個人需求提供個人化的醫療服務和治療計劃。

此外，醫療保健 CRM 開發人員快速將先進的分析和人口健康管理功能整合到醫療保健 CRM 平台中。這些功能使醫療保健組織能夠使用資料來增強臨床和營運結果，從而提供更好的患者護理並降低成本。因此，對數據驅動的洞察、分析和人口健康管理的需求不斷成長，推動了對醫療保健 CRM 的需求，以改善患者治療結果、降低成本並提高整體護理質量，從而推動亞太醫療保健 CRM 市場的成長。

亞太地區醫療保健 CRM 市場概覽

由於醫療保健產業擴大採用數位技術，預計未來幾年中國醫療保健 CRM 市場將顯著成長。中國政府正在推廣數位醫療解決方案，以提高醫療服務的品質和可近性。根據「健康中國2030」計劃，中國計劃在未來幾年大力投資推動醫療技術創新。這筆支出旨在透過技術進步和醫療保健系統的改善來確保中國的健康公平。

此外，中國是世界上人口最稠密的國家之一。目前人口約14.1億。根據2020年10月發布的全球疾病負擔（GBD）研究，該國人口容易罹患傳染病、慢性病和急性病。中國報告了中風、癌症、阿茲海默症和糖尿病等多種疾病的發生率。患者數量的增加以及對更好的醫療保健服務的需求不斷增加，推動了中國亞太醫療保健 CRM 市場的成長。此外，根據未來健康指數的資料，94%的中國醫療保健專業人員使用數位健康技術或行動健康應用程式。本土主要企業的不斷壯大正在推動中國醫療保健 CRM 市場的成長。製造商正致力於擴大其全球戰略影響力和具有獨特技術能力的專業知識，從而推動中國市場的成長。老齡化人口已成為醫療保健 CRM 軟體需求增加的主要原因之一，因為他們由於身體壓力而無法隨時去醫院，因此需要適當的就診時間表和家庭護理環境的數位預約。 2019年，中國65歲以上人口占總人口的12.6%。人口老化的壓力癌症、阿茲海默症和糖尿病等疾病的盛行率不斷上升。因此，醫院就診和線上預約的需求將持續成長，這對中國的醫療保健 CRM 軟體提出了新的要求。

亞太地區醫療保健 CRM 市場收入及 2030 年預測（百萬美元）

亞太地區醫療保健 CRM 市場細分

亞太地區醫療保健 CRM 市場按部署模式、產品類型、應用程式、最終用戶和國家/地區進行分類。

根據部署模式，亞太地區醫療保健 CRM 市場可分為基於雲端的和本地的。 2022 年，基於雲端的細分市場佔據了更大的市場佔有率。

從產品類型來看，亞太地區醫療保健CRM市場分為營運型CRM、分析型CRM及協作型CRM。 2022 年，營運型 CRM 細分市場將佔據更大的市場佔有率。

按應用分類，亞太地區醫療保健 CRM 市場分為關係管理、個案管理、個案協調、社區外展等。關係管理細分市場在2022年佔據最大的市場佔有率。病例協調部分進一步細分為病患資訊管理和預授權/資格。社區外展部分是進一步的服務外展/推廣和社區健康教育。

按最終用戶分類，亞太地區醫療保健 CRM 市場分為提供者、付款人等。 2022 年，提供商細分市場佔據最大的市場佔有率。

按國家/地區分類，亞太地區醫療保健 CRM 市場分為中國、日本、印度、澳洲、韓國和亞太其他地區。 2022 年，中國在亞太醫療保健 CRM 市場佔有率中佔據主導地位。

International Business Machines Corp、IQVIA Holdings Inc、Microsoft Corp、Oracle Corp、Pegasystems Inc、Sage Group Plc、Salesforce Inc、SAP SE、SugarCRM Inc、Veeva Systems Inc 和 Zendesk Inc 是亞太地區醫療保健 CRM 領域的領先公司市場。

目錄

表中的內容

第 1 章：簡介

第 2 章：執行摘要

  • 重要見解

第 3 章：研究方法

  • 覆蓋範圍
  • 二次研究
  • 初步研究

第 4 章：亞太地區醫療保健 CRM 市場 - 主要產業動態

  • 亞太地區醫療保健 CRM 市場 - 主要產業動態
  • 市場促進因素
    • 越來越重視以病人為中心的醫療保健服務
    • 對數據驅動的洞察、分析和人口健康管理的需求不斷增加
  • 市場限制
    • 缺乏資料安全性以及與病患資訊隱私相關的擔憂
  • 市場機會
    • 增加有關物聯網和人工智慧的知識
  • 未來的趨勢
    • 數位醫療和行動 CRM 解決方案的接受度不斷提高
  • 促進因素和限制的影響：

第 5 章：醫療保健 CRM 市場 - 亞太市場分析

  • 2022 - 2030 年亞太地區醫療保健 CRM 市場收入
  • 亞太地區醫療保健 CRM 市場預測與分析

第 6 章：亞太地區醫療保健 CRM 市場分析 - 按部署模式

  • 基於雲端
  • 本地部署

第 7 章：亞太地區醫療保健 CRM 市場分析 - 按產品類型

  • 營運型客戶關係管理
  • 分析型客戶關係管理
  • 協作式客戶關係管理

第 8 章：亞太地區醫療保健 CRM 市場分析 - 按應用

  • 關係管理
  • 個案管理
  • 案件協調
  • 社區外展
  • 其他

第 9 章：亞太地區醫療保健 CRM 市場分析 - 按最終用戶

  • 供應商
  • 付款人
  • 其他

第 10 章：亞太地區醫療保健 CRM 市場 - 國家分析

  • 中國
  • 日本
  • 印度
  • 澳洲
  • 韓國
  • 亞太地區其他地區

第 11 章：醫療保健 CRM 市場產業格局

  • 概述

第 12 章：公司簡介

  • Pegasystems Inc
  • Sage Group Plc
  • IQVIA Holdings Inc
  • Zendesk Inc
  • SugarCRM Inc
  • SAP SE
  • Veeva Systems Inc
  • Oracle Corp
  • Microsoft Corp
  • Salesforce Inc
  • International Business Machines Corp

第 13 章：附錄

Product Code: BMIRE00030114

The Asia Pacific healthcare CRM market was valued at US$ 1,166.17 million in 2022 and is expected to reach US$ 2,745.50 million by 2030; it is estimated to register a CAGR of 11.3% from 2022 to 2030.

Increasing Knowledge About Internet of Things and Artificial Intelligence Boosts Asia Pacific Healthcare CRM Market

The demand for data-driven insights, analytics, and population health management is significantly promoting the development of the healthcare industry, which, in turn, propels the demand for healthcare CRM. This increase in demand can be related to the growing emphasis on value-based care and the demand for healthcare organizations to improve patient outcomes, lower costs, and improve overall care quality. Data-driven insights analytics are critical in healthcare CRM since they allow organizations to examine and evaluate large volumes of patient data to identify trends, patterns, and correlations. This enables healthcare practitioners to understand their patient population better, allowing them to make more accurate decisions about treatment plans, interventions, and resource allocation. Healthcare organizations may also identify high-risk patients, forecast prospective illnesses, and intervene proactively to prevent negative outcomes by employing data-driven analytics. Similarly, population health management is another significant driver of the growing demand for data-driven insights and analytics in the Asia Pacific healthcare CRM market. Population health management, focusing on improving the health outcomes of entire populations, necessitates healthcare organizations having an extensive understanding of their patient population and the factors that impact their health. Data-driven insights analytics allow healthcare professionals to segment their patient population based on criteria including demographics, clinical problems, and risk factors. This allows them to personalize medical services and treatment plans to the individual requirements of distinct patient groups.

Furthermore, healthcare CRM developers rapidly integrate advanced analytics and population health management capabilities into healthcare CRM platforms. These capabilities enable healthcare organizations to use data to enhance clinical and operational outcomes, resulting in better patient care and lower costs. Thus, the increasing demand for data-driven insights, analytics, and population health management propels the demand for healthcare CRM to improve patient outcomes, reduce costs, and enhance the overall quality of care, which fuels the growth of the Asia Pacific healthcare CRM market.

Asia Pacific Healthcare CRM Market Overview

The market for healthcare CRM in China is expected to witness significant growth in the coming years due to the increasing adoption of digital technologies in the healthcare sector. The Chinese government is promoting digital health solutions to improve the quality and accessibility of healthcare services. Under the Healthy China 2030 plan, China plans to invest significantly in advancing its healthcare technology innovation in the coming years. This expenditure is intended to ensure health equity within China through technological advancements and improvements to the healthcare system.

Additionally, China is among the most densely populated countries across the world. The current population is ~1.41 billion. According to the Global Burden of Disease (GBD) study published in October 2020, the population in the country is prone to infectious, chronic, and acute diseases. China reports the incidence of many diseases such as stroke, cancer, Alzheimer's, and diabetes. The rising number of patients and the increasing demand for better healthcare services boost the Asia Pacific healthcare CRM market growth in China. Furthermore, according to data from the Future Health Index, 94% of Chinese healthcare professionals used digital health technology or mobile health apps. The growing presence of local key players is boosting the China healthcare CRM market growth. Manufacturers are focusing on expanding their strategic global presence and specialized expertise with exclusive technological capabilities, leading to the market growth in China. Aging population has become one of the major contributors to the increased demand for healthcare CRM software as they are unable to visit the hospital anytime due to physical stress and thus require a proper schedule for medical visits and a digital appointment for home care settings. In 2019, 12.6% of China's population was over 65. Also, as per WHO, by 2040, ~402 million people (i.e., 28% of the total population) will be over 60. Thus, China is facing pressures of an aging population and constant rise in the prevalence of diseases such as cancer, Alzheimer's disease, and diabetes. As a result, demand for hospital visits and online appointments will continue to rise, setting new requirements for healthcare CRM software in China.

Asia Pacific Healthcare CRM Market Revenue and Forecast to 2030 (US$ Million)

Asia Pacific Healthcare CRM Market Segmentation

The Asia Pacific healthcare CRM market is categorized into deployment mode, product type, application, and end user, and country.

Based on deployment mode, the Asia Pacific healthcare CRM market is bifurcated cloud based and on-premise. The cloud based segment held a larger market share in 2022.

In terms of product type, the Asia Pacific healthcare CRM market is categorized into operational CRM, analytical CRM, and collaborative CRM. The operational CRM segment held a larger market share in 2022.

By application, the Asia Pacific healthcare CRM market is segmented into relationship management, case management, case coordination, community outreach, and others. The relationship management segment held the largest market share in 2022. The case management segment is further subsegmented into disease management and clinical trials relationship management. The case coordination segment is further subsegmented into patient information management and pre-authorizations / eligibility. The community outreach segment is further services outreach/promotion and community health education.

By end user, the Asia Pacific healthcare CRM market is segmented into providers, payers, and others. The providers segment held the largest market share in 2022.

By country, the Asia Pacific healthcare CRM market is segmented into China, Japan, India, Australia, South Korea, and the Rest of Asia Pacific. China dominated the Asia Pacific healthcare CRM market share in 2022.

International Business Machines Corp, IQVIA Holdings Inc, Microsoft Corp, Oracle Corp, Pegasystems Inc, Sage Group Plc, Salesforce Inc, SAP SE, SugarCRM Inc, Veeva Systems Inc, and Zendesk Inc are among the leading companies operating in the Asia Pacific healthcare CRM market.

Table Of Contents

Table of Content

1. Introduction

  • 1.1 The Insight Partners Research Report Guidance
  • 1.2 Market Segmentation

2. Executive Summary

  • 2.1 Key Insights

3. Research Methodology

  • 3.1 Coverage
  • 3.2 Secondary Research
  • 3.3 Primary Research

4. Asia Pacific Healthcare CRM Market - Key Industry Dynamics

  • 4.1 Asia Pacific Healthcare CRM Market - Key Industry Dynamics
  • 4.2 Market Drivers
    • 4.2.1 Growing Emphasis on Patient-Cantered Healthcare Delivery
    • 4.2.2 Increasing Demand for Data-Driven Insights, Analytics, and Population Health Management
  • 4.3 Market Restraints
    • 4.3.1 Lack of Data Security and Concerns Related to Patient Information Privacy
  • 4.4 Market Opportunities
    • 4.4.1 Increasing Knowledge About Internet of Things and Artificial Intelligence
  • 4.5 Future Trends
    • 4.5.1 Increasing Acceptance of Digital Health and Mobile CRM Solutions
  • 4.6 Impact of Drivers and Restraints:

5. Healthcare CRM Market - Asia Pacific Market Analysis

  • 5.1 Asia Pacific Healthcare CRM Market Revenue (US$ Million), 2022 - 2030
  • 5.2 Asia Pacific Healthcare CRM Market Forecast and Analysis

6. Asia Pacific Healthcare CRM Market Analysis - By Deployment Mode

  • 6.1 Cloud Based
    • 6.1.1 Overview
    • 6.1.2 Cloud Based Market, Revenue and Forecast to 2030 (US$ Million)
  • 6.2 On-premise
    • 6.2.1 Overview
    • 6.2.2 On-premise Market, Revenue and Forecast to 2030 (US$ Million)

7. Asia Pacific Healthcare CRM Market Analysis - By Product Type

  • 7.1 Operational CRM
    • 7.1.1 Overview
    • 7.1.2 Operational CRM Market, Revenue and Forecast to 2030 (US$ Million)
  • 7.2 Analytical CRM
    • 7.2.1 Overview
    • 7.2.2 Analytical CRM Market, Revenue and Forecast to 2030 (US$ Million)
  • 7.3 Collaborative CRM
    • 7.3.1 Overview
    • 7.3.2 Collaborative CRM Market, Revenue and Forecast to 2030 (US$ Million)

8. Asia Pacific Healthcare CRM Market Analysis - By Application

  • 8.1 Relationship Management
    • 8.1.1 Overview
    • 8.1.2 Relationship Management Market, Revenue and Forecast to 2030 (US$ Million)
  • 8.2 Case Management
    • 8.2.1 Overview
    • 8.2.2 Case Management Market, Revenue and Forecast to 2030 (US$ Million)
  • 8.3 Case Coordination
    • 8.3.1 Overview
    • 8.3.2 Case Coordination Market, Revenue and Forecast to 2030 (US$ Million)
  • 8.4 Community Outreach
    • 8.4.1 Overview
    • 8.4.2 Community Outreach Market, Revenue and Forecast to 2030 (US$ Million)
  • 8.5 Others
    • 8.5.1 Overview
    • 8.5.2 Others Market, Revenue and Forecast to 2030 (US$ Million)

9. Asia Pacific Healthcare CRM Market Analysis - By End User

  • 9.1 Providers
    • 9.1.1 Overview
    • 9.1.2 Providers Market, Revenue and Forecast to 2030 (US$ Million)
  • 9.2 Payers
    • 9.2.1 Overview
    • 9.2.2 Payers Market, Revenue and Forecast to 2030 (US$ Million)
  • 9.3 Others
    • 9.3.1 Overview
    • 9.3.2 Others Market, Revenue and Forecast to 2030 (US$ Million)

10. Asia Pacific Healthcare CRM Market - Country Analysis

  • 10.1 Asia Pacific Healthcare CRM Market Revenue and Forecast and Analysis - By Country
    • 10.1.1 Asia Pacific Healthcare CRM Market Revenue and Forecast and Analysis - By Country
      • 10.1.1.1 China: Asia Pacific Healthcare CRM Market Revenue and Forecast to 2030 (US$ Mn)
        • 10.1.1.1.1 China: Asia Pacific Healthcare CRM Market Breakdown by Deployment Mode
        • 10.1.1.1.2 China: Asia Pacific Healthcare CRM Market Breakdown by Product Type
        • 10.1.1.1.3 China: Asia Pacific Healthcare CRM Market Breakdown by Application
        • 10.1.1.1.3.1 China: Asia Pacific Healthcare CRM Market Breakdown by Case Management
        • 10.1.1.1.3.2 China: Asia Pacific Healthcare CRM Market Breakdown by Community Outreach
        • 10.1.1.1.3.3 China: Asia Pacific Healthcare CRM Market Breakdown by Case Coordination
        • 10.1.1.1.4 China: Asia Pacific Healthcare CRM Market Breakdown by End User
      • 10.1.1.2 Japan: Asia Pacific Healthcare CRM Market Revenue and Forecast to 2030 (US$ Mn)
        • 10.1.1.2.1 Japan: Asia Pacific Healthcare CRM Market Breakdown by Deployment Mode
        • 10.1.1.2.2 Japan: Asia Pacific Healthcare CRM Market Breakdown by Product Type
        • 10.1.1.2.3 Japan: Asia Pacific Healthcare CRM Market Breakdown by Application
        • 10.1.1.2.3.1 Japan: Asia Pacific Healthcare CRM Market Breakdown by Case Management
        • 10.1.1.2.3.2 Japan: Asia Pacific Healthcare CRM Market Breakdown by Community Outreach
        • 10.1.1.2.3.3 Japan: Asia Pacific Healthcare CRM Market Breakdown by Case Coordination
        • 10.1.1.2.4 Japan: Asia Pacific Healthcare CRM Market Breakdown by End User
      • 10.1.1.3 India: Asia Pacific Healthcare CRM Market Revenue and Forecast to 2030 (US$ Mn)
        • 10.1.1.3.1 India: Asia Pacific Healthcare CRM Market Breakdown by Deployment Mode
        • 10.1.1.3.2 India: Asia Pacific Healthcare CRM Market Breakdown by Product Type
        • 10.1.1.3.3 India: Asia Pacific Healthcare CRM Market Breakdown by Application
        • 10.1.1.3.3.1 India: Asia Pacific Healthcare CRM Market Breakdown by Case Management
        • 10.1.1.3.3.2 India: Asia Pacific Healthcare CRM Market Breakdown by Community Outreach
        • 10.1.1.3.3.3 India: Asia Pacific Healthcare CRM Market Breakdown by Case Coordination
        • 10.1.1.3.4 India: Asia Pacific Healthcare CRM Market Breakdown by End User
      • 10.1.1.4 Australia: Asia Pacific Healthcare CRM Market Revenue and Forecast to 2030 (US$ Mn)
        • 10.1.1.4.1 Australia: Asia Pacific Healthcare CRM Market Breakdown by Deployment Mode
        • 10.1.1.4.2 Australia: Asia Pacific Healthcare CRM Market Breakdown by Product Type
        • 10.1.1.4.3 Australia: Asia Pacific Healthcare CRM Market Breakdown by Application
        • 10.1.1.4.3.1 Australia: Asia Pacific Healthcare CRM Market Breakdown by Case Management
        • 10.1.1.4.3.2 Australia: Asia Pacific Healthcare CRM Market Breakdown by Community Outreach
        • 10.1.1.4.3.3 Australia: Asia Pacific Healthcare CRM Market Breakdown by Case Coordination
        • 10.1.1.4.4 Australia: Asia Pacific Healthcare CRM Market Breakdown by End User
      • 10.1.1.5 South Korea: Asia Pacific Healthcare CRM Market Revenue and Forecast to 2030 (US$ Mn)
        • 10.1.1.5.1 South Korea: Asia Pacific Healthcare CRM Market Breakdown by Deployment Mode
        • 10.1.1.5.2 South Korea: Asia Pacific Healthcare CRM Market Breakdown by Product Type
        • 10.1.1.5.3 South Korea: Asia Pacific Healthcare CRM Market Breakdown by Application
        • 10.1.1.5.3.1 South Korea: Asia Pacific Healthcare CRM Market Breakdown by Case Management
        • 10.1.1.5.3.2 South Korea: Asia Pacific Healthcare CRM Market Breakdown by Community Outreach
        • 10.1.1.5.3.3 South Korea: Asia Pacific Healthcare CRM Market Breakdown by Case Coordination
        • 10.1.1.5.4 South Korea: Asia Pacific Healthcare CRM Market Breakdown by End User
      • 10.1.1.6 Rest of Asia Pacific: Asia Pacific Healthcare CRM Market Revenue and Forecast to 2030 (US$ Mn)
        • 10.1.1.6.1 Rest of Asia Pacific: Asia Pacific Healthcare CRM Market Breakdown by Deployment Mode
        • 10.1.1.6.2 Rest of Asia Pacific: Asia Pacific Healthcare CRM Market Breakdown by Product Type
        • 10.1.1.6.3 Rest of Asia Pacific: Asia Pacific Healthcare CRM Market Breakdown by Application
        • 10.1.1.6.3.1 Rest of Asia Pacific: Asia Pacific Healthcare CRM Market Breakdown by Case Management
        • 10.1.1.6.3.2 Rest of Asia Pacific: Asia Pacific Healthcare CRM Market Breakdown by Community Outreach
        • 10.1.1.6.3.3 Rest of Asia Pacific: Asia Pacific Healthcare CRM Market Breakdown by Case Coordination
        • 10.1.1.6.4 Rest of Asia Pacific: Asia Pacific Healthcare CRM Market Breakdown by End User

11. Healthcare CRM Market Industry Landscape

  • 11.1 Overview

12. Company Profiles

  • 12.1 Pegasystems Inc
    • 12.1.1 Key Facts
    • 12.1.2 Business Description
    • 12.1.3 Products and Services
    • 12.1.4 Financial Overview
    • 12.1.5 SWOT Analysis
    • 12.1.6 Key Developments
  • 12.2 Sage Group Plc
    • 12.2.1 Key Facts
    • 12.2.2 Business Description
    • 12.2.3 Products and Services
    • 12.2.4 Financial Overview
    • 12.2.5 SWOT Analysis
    • 12.2.6 Key Developments
  • 12.3 IQVIA Holdings Inc
    • 12.3.1 Key Facts
    • 12.3.2 Business Description
    • 12.3.3 Products and Services
    • 12.3.4 Financial Overview
    • 12.3.5 SWOT Analysis
    • 12.3.6 Key Developments
  • 12.4 Zendesk Inc
    • 12.4.1 Key Facts
    • 12.4.2 Business Description
    • 12.4.3 Products and Services
    • 12.4.4 Financial Overview
    • 12.4.5 SWOT Analysis
    • 12.4.6 Key Developments
  • 12.5 SugarCRM Inc
    • 12.5.1 Key Facts
    • 12.5.2 Business Description
    • 12.5.3 Products and Services
    • 12.5.4 Financial Overview
    • 12.5.5 SWOT Analysis
    • 12.5.6 Key Developments
  • 12.6 SAP SE
    • 12.6.1 Key Facts
    • 12.6.2 Business Description
    • 12.6.3 Products and Services
    • 12.6.4 Financial Overview
    • 12.6.5 SWOT Analysis
    • 12.6.6 Key Developments
  • 12.7 Veeva Systems Inc
    • 12.7.1 Key Facts
    • 12.7.2 Business Description
    • 12.7.3 Products and Services
    • 12.7.4 Financial Overview
    • 12.7.5 SWOT Analysis
    • 12.7.6 Key Developments
  • 12.8 Oracle Corp
    • 12.8.1 Key Facts
    • 12.8.2 Business Description
    • 12.8.3 Products and Services
    • 12.8.4 Financial Overview
    • 12.8.5 SWOT Analysis
    • 12.8.6 Key Developments
  • 12.9 Microsoft Corp
    • 12.9.1 Key Facts
    • 12.9.2 Business Description
    • 12.9.3 Products and Services
    • 12.9.4 Financial Overview
    • 12.9.5 SWOT Analysis
    • 12.9.6 Key Developments
  • 12.10 Salesforce Inc
    • 12.10.1 Key Facts
    • 12.10.2 Business Description
    • 12.10.3 Products and Services
    • 12.10.4 Financial Overview
    • 12.10.5 SWOT Analysis
    • 12.10.6 Key Developments
  • 12.11 International Business Machines Corp
    • 12.11.1 Key Facts
    • 12.11.2 Business Description
    • 12.11.3 Products and Services
    • 12.11.4 Financial Overview
    • 12.11.5 SWOT Analysis
    • 12.11.6 Key Developments

13. Appendix

  • 13.1 About The Insight Partners
  • 13.2 Glossary of Terms

List Of Tables

  • Table 1. Asia Pacific Healthcare CRM Market Segmentation
  • Table 2. Largest Healthcare Data Breaches (2009-2022) as per the HIPAA Journal
  • Table 3. Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Million)
  • Table 4. Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Million) - By Deployment Mode
  • Table 5. Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030(US$ Million) - By Product Type
  • Table 6. Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030(US$ Million) - By Application
  • Table 7. Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Million) - By End User
  • Table 8. China: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Deployment Mode
  • Table 9. China: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Product Type
  • Table 10. China: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Application
  • Table 11. China: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Case Management
  • Table 12. China: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Community Outreach
  • Table 13. China: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Case Coordination
  • Table 14. China: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By End User
  • Table 15. Japan: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Deployment Mode
  • Table 16. Japan: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Product Type
  • Table 17. Japan: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Application
  • Table 18. Japan: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Case Management
  • Table 19. Japan: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Community Outreach
  • Table 20. Japan: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Case Coordination
  • Table 21. Japan: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By End User
  • Table 22. India: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Deployment Mode
  • Table 23. India: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Product Type
  • Table 24. India: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Application
  • Table 25. India: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Case Management
  • Table 26. India: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Community Outreach
  • Table 27. India: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Case Coordination
  • Table 28. India: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By End User
  • Table 29. Australia: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Deployment Mode
  • Table 30. Australia: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Product Type
  • Table 31. Australia: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Application
  • Table 32. Australia: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Case Management
  • Table 33. Australia: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Community Outreach
  • Table 34. Australia: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Case Coordination
  • Table 35. Australia: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By End User
  • Table 36. South Korea: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Deployment Mode
  • Table 37. South Korea: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Product Type
  • Table 38. South Korea: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Application
  • Table 39. South Korea: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Case Management
  • Table 40. South Korea: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Community Outreach
  • Table 41. South Korea: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Case Coordination
  • Table 42. South Korea: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By End User
  • Table 43. Rest of Asia Pacific: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Deployment Mode
  • Table 44. Rest of Asia Pacific: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Product Type
  • Table 45. Rest of Asia Pacific: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Application
  • Table 46. Rest of Asia Pacific: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Case Management
  • Table 47. Rest of Asia Pacific: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Community Outreach
  • Table 48. Rest of Asia Pacific: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By Case Coordination
  • Table 49. Rest of Asia Pacific: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn) - By End User
  • Table 50. Recent Growth Strategies in the Healthcare CRM Market
  • Table 51. Glossary of Terms, Healthcare CRM Market

List Of Figures

  • Figure 1. Asia Pacific Healthcare CRM Market Segmentation, By Country
  • Figure 2. Impact Analysis of Drivers and Restraints
  • Figure 3. Asia Pacific Healthcare CRM Market Revenue (US$ Million), 2022 - 2030
  • Figure 4. Asia Pacific Healthcare CRM Market Share (%) - By Deployment Mode, 2022 and 2030
  • Figure 5. Cloud Based Market Revenue and Forecasts to 2030 (US$ Million)
  • Figure 6. On-premise Market Revenue and Forecasts to 2030 (US$ Million)
  • Figure 7. Asia Pacific Healthcare CRM Market Share (%) - By Product Type, 2022 and 2030
  • Figure 8. Operational CRM Market Revenue and Forecasts to 2030 (US$ Million)
  • Figure 9. Analytical CRM Market Revenue and Forecasts to 2030 (US$ Million)
  • Figure 10. Collaborative CRM Market Revenue and Forecasts to 2030 (US$ Million)
  • Figure 11. Asia Pacific Healthcare CRM Market Share (%) - By Application, 2022 and 2030
  • Figure 12. Relationship Management Market Revenue and Forecasts to 2030 (US$ Million)
  • Figure 13. Case Management Market Revenue and Forecasts to 2030 (US$ Million)
  • Figure 14. Case Coordination Market Revenue and Forecasts to 2030 (US$ Million)
  • Figure 15. Community Outreach Market Revenue and Forecasts to 2030 (US$ Million)
  • Figure 16. Others Market Revenue and Forecasts to 2030 (US$ Million)
  • Figure 17. Asia Pacific Healthcare CRM Market Share (%) - By End User, 2022 and 2030
  • Figure 18. Providers Market Revenue and Forecasts to 2030 (US$ Million)
  • Figure 19. Payers Market Revenue and Forecasts to 2030 (US$ Million)
  • Figure 20. Others Market Revenue and Forecasts to 2030 (US$ Million)
  • Figure 21. Asia Pacific Healthcare CRM Market Breakdown by Key Countries - Revenue (2022) (US$ Million)
  • Figure 22. Asia Pacific Healthcare CRM Market Breakdown by Key Countries, 2022 and 2030 (%)
  • Figure 23. China: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn)
  • Figure 24. Japan: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn)
  • Figure 25. India: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn)
  • Figure 26. Australia: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn)
  • Figure 27. South Korea: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn)
  • Figure 28. Rest of Asia Pacific: Asia Pacific Healthcare CRM Market - Revenue and Forecast to 2030 (US$ Mn)